user
Elite iPhone Repair
5775 Leetsdale Dr, Denver, CO 80224, United States
Appearance
Elite iPhone Repair
Comments
Le
Review β„–1

Unfortunately I have had the opportunity to use this company three times this month!! (Life with a busy toddler!) my daughter has snagged my phone and thrown it on tile floor and broken my screen. Alan does quick great work. Each time he has fixed it, it was perfect, looked just like new, no shadows or lines etc. He also upgraded to a stronger screen and added a gasket due to the risky behavior my phone has been subjected to! πŸ˜‚ though it’s across town from where I live now, it’s worth the drive to me to know I’m getting quality work. Highly recommend!

Ke
Review β„–2

This place is very professional and make any iphone look good as new. They take their time to make their finish product almost perfect. Great place overall and great pricing!

Je
Review β„–3

My phone screen and protector were broke and this place was amazing! They fixed my phone in 30 minutes and it looks amazing. Additionally, they answered the phone when I called to check on pricing. Overall, I highly recommend them for your iphone repair - it was a fair price and done very efficiently.

Ri
Review β„–4

Called him up and asked if he could help me with my Oneplus device not charging, left a message and he called back within 20 minutes. Stopped over and he had it ready in maybe 5 minutes. I was looking at a new phone when he called. I would give this guy 10 stars if I could!! THANK YOU!!

Ja
Review β„–5

Iphone was fixed in a timely manner; very respectful and did an amazing job. Definitely paid attention to details. Overall very happy this is the place I decided to get my phone fixed!!

Al
Review β„–6

This place did great - the owner had a great sense of humor and customer service - he even put on the screen protector himself for me. They gave me a new screen in 30 min with a lifetime warranty for cheaper than all other places. What more can you ask for?

Os
Review β„–7

Took them 30 minutes and I am beyond pleased of the results. It really is lifetime warranty. My screen feels and looks brand freaking new

Ta
Review β„–8

Very great costumer service, you call they always pick Up .Very friendly and fast service ! 30 min to replace a screen. Great prices! Would highly recommend

Em
Review β„–9

Great job. Very speedy and affordable. Saved my iPhone twice now!

Li
Review β„–10

So quick and has competitive prices. 10/10 would recommend!

sa
Review β„–11

Great experience. Very professional and was knowledgeable I’d definitely recommend this business to a friend or family member.

Br
Review β„–12

This place rocks and they saved my phone! The work done was grade A+ quality service - friendly customer service and they were quick! I highly recommend this business.

sh
Review β„–13

We went in with a very cracked screen and in below an hour it was ready to be picked up. Great and fast service and now I can see my screen again finally!

Br
Review β„–14

DO NOT GO HERE! I made an appointment to get my screen repaired at 10 am. When I got to the store it was still closed. I called the number and the associate was late. I waited 20 minutes for him to show up. He took my phone and told me it would only take 10 minutes. When I got my phone back the screen was so dark I could barely even see the display even with brightness all the way up. My phone also showed a warning explaining that the screen was not an Apple-approved screen. This notification would not go away in my settings.I reached out to the store to share with them how unhappy I was with their product. I never received a follow up.This store should be ashamed of the products they are using and how they conduct themselves!

Sh
Review β„–15

Absolutely the worst! Stay far far away. Had our phone for one day shy of 3 months and never did anything. He lied about the part being ordered several times. Finally went to pick up the phone and take it to a reputable company. As we walked away he used extremely inappropriate language. He is still texting and using foul language.

Mi
Review β„–16

Fixed my screen but told me my speakers WERE NOT broken. Said iphoneX only has one speaker and the other is fake. Can’t tell if that person was just dumb or didn’t want to serve me? Kind of a waste of time as I’m sure other phone repair places would have listened to me and fixed the speaker. Will not be coming back.

Li
Review β„–17

Very great customer service very polite and very quick I got the same probably one of the best phone repair places I’ve been to

Pa
Review β„–18

Alan was great! Came to my house took him about 5 minutes to fix my screen! Best pricing in Denver for a new screen. Will always go to them and recommend this company and Alan to my friends.

cr
Review β„–19

I got my broken screen replaced in 30 mins. Super competitive prices and very friendly!!

th
Review β„–20

My wife was on her iPhone and her screen went blank I called got good customer service and a good price and the job done well in a half hour to 45 minutes would recommend this place if you need your phone fixed

Ti
Review β„–21

First, let me start by saying that these guys offer a free screen protector in exchange for a positive review. Take each of these reviews with a grain of salt.TLDR: 30+ minutes late to two separate appointments, put the burden on the customer to keep their receipt for their lifetime warranty even though they use a digital shopkeeping system, horrible customer service.--------I originally used this business to repair the screen on my iPhone X back on July 11, 2020 - almost a year ago to the day. I had booked my appointment for 10:30 AM. Upon arriving, I rang the smart doorbell, and was told by the person who answered the call that they wouldnt be there for a half hour even though I had an appointment scheduled. I thought to myself, no biggie, and grabbed a burrito from Santiagos next door. Once the employee finally arrived, he took my phone and had the screen fixed in a few hours.Over the last couple of months, the glue that they used to secure the screen to the phone began failing allowing dirt and other particulate matter to accumulate behind the glass, which caused the front camera to fail.I booked another appointment with them for today (7/20/21) at 10:00 AM to have this repaired under their lifetime warranty. I arrived at 10:00, to find another customer waiting at the door. She called the store and the person who answered told her that they wouldnt be there for another 20-25 minutes. Apparently their hours of operation are more guidelines based off how theyre feeling that day, and arent really worth following.Once the employee finally arrived, I explained my situation to them and he let me know that this would be covered by the warranty provided I could give them a receipt. I explained that I was never given a receipt, but I had the booking confirmation in my email from the year before. He told me that the confirmation was not acceptable and that it needed to be the receipt and proceeded to give me excuses on how people are awful, dishonest, and liars so he had to put these practices in place.I suggested that he look me up in his system (Square) and he was unable to find anything under my phone number or email address. I offered to look through my bank statements and he said that wouldnt work either, and that is HAD to be a receipt. His tone and attitude made me feel like this was all my fault and I was causing him such an inconvenience.He gave me my phone back, and thankfully I was able to find the receipt in my text messages. I presented this to the employee and he repaired my phone, but not once did he apologize for making me jump through all of these hoops, for his tone, or for being late (again).My advice to this business, other than being on time, is to find some way to track the work you complete, especially since youre putting the burden on the customer to prove that you completed the work. I understand that some people are awful and try to scam you, but the solution shouldnt be to provide horrible customer service to everyone else.I had the receipt in my texts, why didnt this pull up when they entered my phone number? I scheduled an appointment using my email address, why arent you updating your system with the work that was completed during that time? There are ways to protect your business while also providing decent customer service. Stop making things difficult for your customers and dont catch an attitude with them.

Sh
Review β„–22

This place is the best. Got 2 phones fixed here in the last month. Best prices in town!

MM
Review β„–23

So I brought 2 iPhones and 2 androids and I would say his work is pretty great πŸ‘πŸ½ I do recommend it. You should definitely go there. Hes a hard worker so I understand why he gets so stressed

Ka
Review β„–24

Great customer service for a great price! Cant beat it

Do
Review β„–25

These guys are always awesome and love there services. Been coming here awhile now and always happy with the outcome ☺.

Ke
Review β„–26

I found Elite iPhone after a completely frustrating and entirely failed attempt to use GeekSquad at Bestbuy. Elite was FANTASTIC...answered all my questions on the phone, took me as a walk, replaced my cracked screen in under 30 min and at 1/2 the price of GeekSquad. 100% recommended.

Ty
Review β„–27

Very quick and easy service. Highly recommend going to see them!

Jo
Review β„–28

I have pretty bad luck with breaking my phone screens, and Elite has replaced my screen for me twice within the past year. Both times the process was quick (less than 30 minutes), easy, unbeatable price, and included great customer service. Highly recommend!

An
Review β„–29

Quick and friendly service. Best phone repair spot in Denver hands down!

st
Review β„–30

Alan is amazing! He was thorough and efficient. He does excellent work and truly cares about the people he helps! Wonderful and honest person. My phone’s good as new!

Th
Review β„–31

The guy working there is great! Super fast turn around and good price for the service provided. Only downside is the new screen quality is not quite the same as the apple OEM screens. (Not their fault) Would still recommend this place to anybody looking to get their iphone screen repaired. They also hooked me up with a free scree protector. Thanks again guys!

Da
Review β„–32

Great price, friendly staff, and fast service! Had phone repair complete in time promised! Awesome online appointment booking process as well. Highly recommend.

Ri
Review β„–33

First, the person who replaced the screen on my iPhone XR was very nice and did it quickly. However, the cheap price gave me a cheap product. My phone will no longer charge via the charging station but, thankfully, the old fashioned plug-in works. The bigger problem is that this is NOT an Apple screen and it cracks VERY easily. Today, it finally stopped working all together. Id love to get Elite to fix it again but have decided that I lost $100 on this experiment and will take it to a legitimate repair shop and get the Apple screen. I hope that this will also fix the charging problem as I read it can be caused by a fake replacement screen or poor installation where they damaged something inside while installing the screen. My fingers are crossed and I have an appointment at Best Buy tomorrow. Yes, it costs more but it will be a true replacement screen.UPDATE: As you see, I received a response from Elite. Still wont fix the phone that they damaged so they do NOT have a lifetime warranty. I did take it to Best Buy and they tried to have their Apple diagnostics equipment check it out. The make of Elites glass is so cheap and shoddy that it doesnt even register on their equipment so they could not work on my phone.I am very sorry that I entrusted Elite with my phone. I should have known better and gone to a respectable repair shop. I will try one other shop that has refurbished glass, I hope its usable because I also learned that often times, second rate repairs do damage and make alterations to the inside of the phone. I may have to just get a new phone which pisses me off.DO NOT USE THIS REPAIR COMPANY UNLESS ALL YOU CARE ABOUT IS A CHEAP REPAIR. I get that can be important at times but PLEASE know the difference between price and value. You wont be happy in the long run or, in my case, the short run. I wish I had considered that before going here.

Ka
Review β„–34

PLEASE REPORT THIS BUSINESS THEY ARE SCAMMERS AND FRUAD IF YOU USE YOUR CHIP ON YOUR CARD TO PAY THEY WILL COPY YOUR BANK INFO TO TAKE MONEY OUT AFTER YOU ALREADY PAID ; THEY WILL TWEAK WITH THE WIRES INSIDE YOUR PHONE WHILE FIXING THE SCREEN SO YOU CAN BRING IT BACK AND CONSTANTLY PAY THEM TO GET IT FIX THEY ARE LIARS AND SCAMMERS

Se
Review β„–35

Came here to fix both my XS MAX and 7 PLUS and he did a fantastic job on both phones. Alan is great!

Ro
Review β„–36

Worthy on not even 1 star. I do not recommend going to this store. I had my Samsung A50 glass replaced and they lost all my more recent contacts and photos. Furthermore, I feel the replacement glass was sub-quality as it broke even with a glass protector after falling less than 3 feet onto a smooth tile floor. They would not honor a replacement after saying it would be replaced. And this occurre less than 2 weeks of being replaced. Very poor customer service!

Jo
Review β„–37

Alan did great job in replacing my iPhone 8 glass yesterday. Dropped off and 45 minutes later, picked it up and on my way. As good a price youll get anywhere with service you dont find everywhere. Recommend!

Ma
Review β„–38

I’ve had two iPhone screens repaired at this shop and they always do a great job!

ch
Review β„–39

Got my iPhone X screen replaced. The guy mad everything worse. Went to go get it fixed and he took 1 hour to open up shop after the posted time. DO NOT RECOMMEND.

J
Review β„–40

Since having my screen repaired here, my phone shuts off or the screen will become unresponsive randomly and need to be restarted. The only saving grace was i had my phone back in 45 minutes

Ka
Review β„–41

Went in to fix a camera lens and came out with the front of my screen completely scratched up. I didn’t not come in with my screen scratched at all. And when I asked about it, they denied the possibility of it happening there. I would pay a little more for more quality and professionalism and peace of mind

Ka
Review β„–42

This has to be the best shop in town. Over $100 cheaper than any other quote I found, he told me to come in whenever, and my phone was fixed in 30 minutes. He even jump started my car after I killed it listening to the radio while I waited! Ill never go anywhere else for phone repair.

Za
Review β„–43

Elite IPhone repair did a great job on my phone. I highly recommend it. Fantastic job!

We
Review β„–44

I am so happy with the service it was fast and the worker was friendly

ma
Review β„–45

The guy who works here is awsome! Quick and easy and most importantly AFFORDABLE! He fixed everything on my iphone and it works like new!HIGHLY RECOMMENDED

Jo
Review β„–46

Thirty minute repair time and $99 well spent to replace a completely cracked iPhone case. Thanks again!

Zo
Review β„–47

This place is a complete scam. Their lifetime warranty is not real. You pass your phone through a hole in the wall. He’ll give you a price to fix it then charge you an extra $50 because he β€œhad” to fix something else. He literally changed the price after he watched me count my money and noticed I had 2 more 20s. After I paid $300 for a new screen, it broke the next day. I brought it back to get the lifetime warranty bc he gave us a faulty screen. He refuses to replace it so we have to get the phone back to turn into the insurance. $300 for nothing. Don’t waste your time or money here.Careful: if you pass the phone through the door it’s over. If you walk to the car and come right back he’ll say he’s already taken the phone apart and can’t give it back to you.SCAM SCAM SCAM SCAMDO NOT GO HERE

Ma
Review β„–48

Fast! And GREAT PRICE!!!Beat every other price out there for my iphone 12 screen!!!!

Be
Review β„–49

Great customer service unlike most owners in this industry . Great job on repair as well

MI
Review β„–50

This is my 2nd time using Elite for a phone screen repair (sad I know!) and both times have been great. Very professional and efficient customer service! They offer a great price compared to many other phone repair companies in the Denver area.

br
Review β„–51

Come to these guys every time for my phone repairs. They’re fair priced, fast, and they are just great guys

To
Review β„–52

Best place ever they always do a great work I love this place

th
Review β„–53

Very quick and definitely the best prices in Denver

Jo
Review β„–54

When I called the day my iPhone screen shattered, they said they could get me in right away. The next day when I took it in for repair, they got me right in and had my phone ready within the time estimate given(40 minutes). My screen looks good as new, and then I forgot to ask about placing a screen protector on before paying. They give you a free one if you write a review.... I think that’s a fair exchange. Very good customer service and timely. I’m happy.

Jo
Review β„–55

I got the wrong screen put in the iPhone X and Alan is making it right by offering to replace it with the correct screen I think he said next Thursday. If it is correct screen I am going to have him replace 2 more iPhone screens in my family, I appreciate the professionalism displayed when I addressed my concerns.Edit: I got the new screen and it is all working perfectly now, I for sure recommend this place for they have good deals and good customer service.

am
Review β„–56

Very fast and friendly and reasonably priced.

bi
Review β„–57

Amazing place fast work, I really like the place. I replaced my IPhone 11 pro max screen, he deserves 5 stars.

Te
Review β„–58

They fixed my phone so fast and at the best price I could find in Denver area!! Highly recommend

So
Review β„–59

Super nice and got my screen fixed in 45 minutes and it was affordable!!

Za
Review β„–60

Awesome place! Fast repairs and warranty is great. Would highly recommend.

T
Review β„–61

Great customer service, fixed my screen in a short time and the price was vdry reasonable. I would go back there.

He
Review β„–62

They fixed my phone front screen, came out looking all original no one could never tell it was ever fixed before. The parts they use are high quality I have seen it looks identical to the original stuff. You can tell they take their job seriously. Thank you guys!!!!

Ka
Review β„–63

They have done multiple repairs/screen protectors for me and have done an excellent job. Speedy service and very kind!

Jo
Review β„–64

Very nice guy who works here! Very quick and much better price in comparison to other places

Le
Review β„–65

Took my phone in to get fixed and they broke it even more!Ended up having to buy a new phone.The screen they put on was very poor quality.And My camera lens had dust in it.The finger scanner no longer worksWhen i tried asking for a refund I had to argue with the guy !I do not recommend!Also does not hold up to a deadline to get a phone fixed.

Sh
Review β„–66

Took 2 phones in for screen repair. He gave me a great deal and both phones are running great again

Je
Review β„–67

Got my phone fixed after the time he closed, very friendly and helpful.

kn
Review β„–68

This is my second time coming here within about a year and they always did my phone good and they’re really fast . I recommend you to come here.

ro
Review β„–69

Looks great! They were efficient and it looks good as new! I am satisfied!

St
Review β„–70

The owner β€œrepaired” my sons screen twice because after the first repair there happened to be liquid in his phone & there was no liquid in there before the first screen repair. Hmmm. Now his phone won’t hold a full charge so we took it to Apple & they said their was internal damage by a previous 3rd party repair. Well Elite Phone Repair is the only place that has repaired or opened up my son’s phone. Now they want to charge us to repair the damages they caused in the first place. Stay far away from this place if you want your devices fixed the correct way without further damage!

Ni
Review β„–71

Garbage service, screen broke in an hour and the dude refused to replace it without charging me a hundred dollars again. I could have gotten a new phone for the price

Er
Review β„–72

Needed a screen replacement on an iPhone 7 and Elite Repair did a great job. The repair was timely, the price was good, and the quality exceeded my expectations.

CR
Review β„–73

It’s a great service. Got the phone in and after an hour it got done and read to go. The phone working great just like new.

Gi
Review β„–74

Awesome place low prices.

Fi
Review β„–75

Very quick and cheap, phone is perfectly fine now

Ar
Review β„–76

Wonderful professional affordable in your Denver area highly suggest to go to elite wonderful customer service owners real nice person a gentleman and Always was able to help no matter what was wrong highly recommend wherever you are Denver Colorado or Aurora Colorado doesn’t matter highly highly highly recommend

su
Review β„–77

The guy that worked on my phone today was terrible absolutely terrible service. Wont recommend.

Ma
Review β„–78

Excellent work for the best price in town. Have them fix your phone!

Je
Review β„–79

Service was horrible. Do not recommend.

Jo
Review β„–80

Horrible quality repairs. WARNING, stay away from this place. I brought in my phone because this was a cheaper quote compared to the rest. They fixed it and within a few hours of using my phone with a brand new screen and battery the touch screen was working horribly. I brought it back in and they put a new screen...Still did not work properly. They blamed it on my phone but all these buttons were working even with my cracked screen. I told them this and got no further assistance. I have had my other phones fixed elsewhere and they did a much better job. Very unhappy with my experience at Elite IPhone repair and would never recommend them to anyone EVER.

Ch
Review β„–81

Great service!!! It’s the right place to get ur phone fixed!!!

Ch
Review β„–82

Ive had my phone screen replaced twice here, first time went okay and only took a min. Second time i waited for an hour an a half in my car, apparently i was supposed to come back in 45min but that was never communicated. Flash forward to a few weeks later-the screen they replaced goes black and is non functional. I take my phone to a different repair shop and find out the errors made at elite. I am so disappointed with the service and it is not worth it. I thought i was getting a better deal with this company, turns out Its sup par quality. DO NOT GO HERE!

co
Review β„–83

Bad service at all, he makes money by asking for a diposit he doesnt fix anything, its not a serious company at all be ware of this scam

Ja
Review β„–84

I have gotten two phones fixed here very great service and prices and they fix phones very fast up to 15 minutes which is great most places take a whole day highly recommend !

Ch
Review β„–85

Super quick and a great price!!

La
Review β„–86

Great service. Impressive Covid safety measures.Amazing customer service. They make you feel like a friend not a customer.

Co
Review β„–87

Super quick and nice guy working! I would go back.

Al
Review β„–88

New iPhone battery installed in 15 minutes - professional & friendly - I recommend

An
Review β„–89

I had a hairline crack on my screen and took it in to Elite as a preventative measure. This company (although having a polite rep) really screwed my phone up. Now I have to buy a new one because of a myriad of new issues that werent happening prior to my Elite visit. They gave me a discount on the new screen but they wouldnt help in me trying to change phones. I regret going here--pay more and go elsewhere.

Om
Review β„–90

The guy in this shop is a dangerous person,he steals personal informations from people’s devices, he is not a serious person at all, he asks for a deposit to fix devices, then when you go to pick it up even after a month you will find it not fixed and he will never refund

De
Review β„–91

Great prices and quickest turnaround time I’ve found, less than 45 minutes!!

Jo
Review β„–92

Great customer service and great job and fast by far best place. Alan was great thanks.

Ti
Review β„–93

Had my phone screen repaired here two weeks ago and it has broken already even with a screen protector on it after dropping it 3 feet on carpet. The protector had zero damage and was stronger than the low-quality screen that was put on. Disappointed and do not recommend.

Je
Review β„–94

Fast & polite. I would use them again.

Si
Review β„–95

Took my phone to be repaired, didn’t work at all the very next day. I brought it back and the guy working had a terrible attitude but finally agreed to fix the problem. Phone still operates poorly, touch screen is not accurate, the screen has lifted from the rest of the phone and color/clarity is off because of cheap replacement parts. Save yourself the headache, it’s not worth the discount.

Ka
Review β„–96

Phone is like new!! I even had water spots that are gone now because these guys did such a great job! Fast, convenient, and nice!

Ju
Review β„–97

Amazing amazing service. Less than 15 minutes and I’m out the door. Allen is amazing friendly and fast. Really amazing customer service as well. Affordable and I totally recommend them. Come see them for their awesome specials they will take care of you.

Qu
Review β„–98

Hands Down BEST place I have ever gone to get my phone fixed, Had gotten it fully submerged in the water and ran to them as fast as I could because they were the only ones I saw advertising water damage and they work QUICK! Allen was who helped me out I’m pretty sure and that man is literally Patient, Understanding of the customer, DIDNT get frustrated with me calling 1200 times (because I was anxious) he was the best I’ve ever dealt with. If he’s not the owner, he deserves a raise.

Ol
Review β„–99

I always receive Excellent and fast service here when I need my screen repaired. The store is currently taking extra safety precautions during COVID which is much appreciated.

Am
Review β„–100

Amazing, professional service, and speed! Had my phone with a fractured screen fixed in under 30 minutes and for an excellent price. Definitely recommend to anyone. Very friendly service as well!

Information
24 Photos
100 Comments
4.3 Rating
  • Address:5775 Leetsdale Dr, Denver, CO 80224, United States
  • Site:http://eliteiphonerepair.com/
  • Phone:+1 303-322-3416
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:11AM–5PM
Similar organizations