Walked in and was greeted by someone telling us they only sell to contractors. Told her we had one and was told they were so short staffed the earliest we could even come and walk around (by appointment only) was 2 or 3 weeks away. I feel bad they are so short staffed but I just wanted to look around.
As a decorator- I call ahead and tell Arlene what I’m looking for. She has it all ready when I get there. Very talented and knowledgeable.Arlene is personable and engaging. My clients love her too.
Greg Allen has been an awesome vendor/ supplier for years. His staff is professional and knowledgeable. My sole flooring source!
9/16/21 DO NOT ORDER ANY TILE FROM HERE. You will NOT get what you order. You might get something close, but it most definitely WILL NOT be what you pick out in the showroom. Get your tile from ANYWHERE ELSE!
I was referred to Complete Flooring Source buy a wholesale company which had the product I needed. Greg was so helpful and gave me a price which exceeded my expectations. It was lower than the price I had been receiving from another vendor. He took care of me like I was his only customer. I really appreciate that kind of customer service. I would recommend them to anyone who needs flooring, or wall tile for any project.
Good price and good service. Lisa was right on with the order and the timing was perfect. I had my installers pick up the pad and carpet the day after the carpet roll came in!
Loved working with Lisa! She answered all my questions, and helped us pick a carpet color and wood species. Would recommend this business to everyone.
This is the best flooring company around!
Lisa was great to work with. We we purchasing carpet on a budget and she happily worked within that. We had a great experience at CFS!
They were recommended by my realtor.. So easy to work with and they had the perfect carpet we needed to put down before we sold our house.
Lisa and the whole crew here are wonderful to work with. Lisa helped us with our flooring and tile selections on our initial build 2 1/2 years ago and then again recently when we finished the basement. Everything is beautiful and the service we received was exceptional. We are so grateful for this team being able to put our vision for our home into reality. I highly recommend.
Lisa took amazing care of us for the floors of our basement remodel. She is very knowledgeable regarding the material and took the time to pull samples of our other cabinet and countertop materials. She was an immense help identifying which hues would work the best.
Wasnt there for personal my job is delivering freight
Multiple selections, friendly staff. A great place to go for all your Interior Design needs.
Arlene is wonderful to work with. She’s great at helping us with the flooring and tile selection; it’s truly a breeze having her on our side. I always recommend CFS to all of my friends when they’re looking for these materials. Judy is also very professional and helpful when managing our orders. 12/10 for the team :)
I had pleasure of working with Erin Vaughn. I worked with lots reps over the years, but Erin is the best in Denver. Her knowledge of all types of material and design is extensive. I know when we are doing a new design that my choices with her guidance will be latest and best. Her ability to know which trends are solid and not just the latest fad - has shown time after time to sell in the homes I build.Thanks!!
Great place, great people. Lisa and Greg are awesome people and they know their stuff.
Always great service and pricing. Lisa and Greg are very knowledgeable and will guide you in the right direction to find the flooring that best fits your needs and life-style. I highly recommend Complete Flooring.
I’m super pleased with Complete Flooring. I’m on my third building project using their flooring and I couldn’t be happier. They are very friendly, helpful, knowledgeable, and the prices are very reasonable. If you’re looking for quality flooring or tile this is an awesome option! I highly recommend them.
I purchased tile, grout, and caulk form CFS for $1500+. A few yrs later the grout is chipping, coming out of joints. I called CFS and spoke with Judy 3 times over 3 wks. She never called me back, as she said she would. She was too busy. She was rude, interrupting/talking over me. She was of no help with what I should do to resolve the problem. It isnt CFSs problem is what she told me. She told me that I didnt purchase the grout at CFS, even after I emailed her my invoice with SFC heading on it, noting the grout itemized on it. I told her I would not be purchasing fromCFS in the future due to the poor customer service. She said nothing and hung up on me.
Greg and Lisa and the crew are great to work with. Not a corporate store but people who care and they have great selection and prices.
I have never had any issue with an order or response times I’m dealing with Erin. I have been using and will continue to use Complete Flooring Source for all my flooring needs.
I am an interior designer and have been working with and recommending Complete Flooring Source for 20 years. Knowledgeable and super friendly staff, excellent selection and industry connections. Great buying power so their pricing is the best. All that and a chance to visit the lovely house dog ;)
When my carpet could not be located on installation day I reached out to Greg.No apologies were made for delay in installation and I was never contacted again.
The two guys worked efficiently. They carpeted my entire upstairs. They moved all the large furniture out of each room they were working on. They did an awesome job! Carpet looks awesome. I am very impressed.
Lisa was very helpful. She took time to get to know a little about us then walked us through multiple choices. She carefully selected product that met our needs and taste.
I have my own interior design firm and have been working with Complete Flooring since it opened. Everyone working there has vast knowledge of their products and are so helpful, but I have a special place in my heart for Lisa and Greg, the owners. They are so professional, they know everything and can answer any question on any product and additionally on installation. They are the friendliest, hardest working people and go way above and beyond to accommodate any needs. Equally as important their product selection is unparalleled. Every client that I bring into the store is floored by the selection, and always come away loving Lisa and Greg because they work so well with designers and customers and make sure that everyone is happy. I cannot recommend Complete Flooring highly enough. Five stars isn’t enough.
Greg & Lisa Allen are the best! I am a RE/MAX realtor and they take such good care of my clients. I wouldn’t think of using anyone else for all of my flooring needs. If I could give them 10 stars I would!
Easy to work with. Everything with order was easy.
Use this company for new carpet throughout my over five thousand square foot home. When I first approached Lisa, she was very nice, but never contacted me while the work was being performed on my home to see if I had questions about the work. When I called Lisa with questions, I had to leave several voice messages on her phone. It was weeks before she returned my call and when she did, she was short with me and stated she was preparing to go on vacation and to contact my contractor because she was only selling the carpet to my contractor. I felt like after she received my money for the carpet which was a paid in full transaction, she had absolutely nothing to do with me as a customer.
Complete flooring has been very helpful during our recent renovation. I especially want to recognize Erin. She was efficient and professional in purchasing additional tile.Thank you!!
I am a custom home builder and have been working with Erin Vaughn for nearly a decade. Erin has assisted me with tile, stone, countertops, hardwoods and carpet. Erin has been excellent with my clients and often assists them with design choices. I’m doing several jobs at once all the time and having someone like Erin has been a huge help!
Finally, a place I can trust.Erin is fantastic! The ease of ordering- the piece of mind that it’s all taken care of. No stress- No delays just prompt professional hands on service. I will never leave!!’
Not only is this place amazing, but the staff is awesome too! Greg and Lisa are top-notch professionals and are the best in the business. Their product knowledge is second to none, and they will help you to figure out your needs and educate you on the products- without being pushy at all. The selection and value of their products is truly the best in Denver too. I highly recommend them for all your flooring and tile needs- Ive worked with them on several projects and I wouldnt go anywhere else!
They were helpful with my carpet selections as I was looking for something slightly different than my designer suggested.The install went well and they were both punctual and professional. The installers we problem solvers and flexible and that was also important as my building is 98 years old.Thx guysPJ
Nicest flooring showroom in Denver, great staff. Excellent communication and follow through. Thanks!
Fantastic place to go for flooring and tile. Helpful friendly staff and more choices than you can imagine.
Buyer beware this company is ripping people off with their low prices. I have been setting tile for over 30 years and on one of my most recent custom homes, a client purchased their tile through The Flooring Group. We had several instances where tile came up short specifically on mosaics which come on mesh sheets.They are selling these as 12x12 which is a true square foot.The mosaic sheets are only 10.5x10.5.In simple math this means a 5x5 Area which equals 25 SF you will be short about 5.5 SF.The boxes they come in, say how many pieces are included, so for example 12 pieces but it does not say the SF. Any legitimate tile manufacturer will put the square footage on their boxes.
I was in Denver assisting with renovating my parents basement. I found great flooring here. Ask for Arlene Kreil. She is a true professional who will give you the guidance you need to make the right choice for your project.
We have been doing business with Greg and Lisa for three years, they are the best at what they do! Always friendly, knowledgeable, and attentive. Great flooring selection at good prices
Cant ask for better costumer service. I walk in with a 9 month old twice. They have no issue helping me while I deal with a baby being fussy twice. Patient. Showed me the cheapest. The mid grade and expensive. Not pushy or desperate for a sale type service. Shopped around and they have about a five day timeframe to get 1000 plus square feet. Better than the two weeks like others. So many choices here. More for contractors. But hey they work with the small guy. Much better services than your big consumer stores and ten times the selections and prices. Thanks for working a military family as well and putting up with a teething baby.
Been dealing with this vendor for 20 years Smartest people in the business
Best source for flooring in Denver! Greg, Lisa and Tasmin are the BEST and I love working with them. Always friendly, knowledgeable about their products and they genuinely care about helping you find the option thats best for you and your project. Big thumbs up!!
Josh at Complete Flooring was so great to work with. He showed me a lot of different options that fit within our budget. He was very responsive and everything was super smooth. Thanks Josh!
Greg is Awesome
Josh is great! Helped me pick out carpet and tile for our basement remodel, and recently hardwood for another project were working on. SO many great options in their showroom! My go-to place for any home projects!
Lisa and Peter are very kind and knowledgeable people!
Great service and great pricing! So much better than big box shopping.
Thats a fantastic source for flooring needs. Beautiful showroom and friendly staff.
Great products with knowledgeable people just cant be beat.Awesome pricing as well.
Lisa and Greg are always so helpful! Never had an issue, always on time and pricing is great!
Greg Allen was knowledgeable and helpful with my flooring needs. Great place, good customer service and a beautiful show room. Well done.
This store is great! They have a wide selection of flooring options and other items, knowledgeable staff, very professional and friendly.
Arlene was awesome. Lots of options. Looking forward to working with them going forward.
Amazing people and products... Get all your flooring needs takin Care of in one place
We love working with Complete Flooring! Their customer service is unbeatable.
Great place, and the customer service is perfect.
The sales people are awesome.
Good experience. Lisa was very patient and provided lots of suggestions.
We were not welcomed in the store and were asked to leave because we didn’t have an appointment, even though the store was empty and they indicated that an appointment is necessary on Saturdays only and we visited on Monday.
I have been doing business with Greg and Lisa even before they opened their own shop, They are great people to do business with and continue to provide a high level of service, quality products and great prices...
Great Service, Huge Showroom
Great experience.
I was told by Marvin carpet will be in store in 5 days so i paid for order.Four weeks later after I have removed old carpet I found out that carpet even was not produced yet after calling them, and I needed to postpone installation for 2 weeks.Greg promised me it will be in store then and he would call me.He had never called me,and again no carpet to install.I canceled this order then.Now 4 weeks later after cancellation of order I still wait to get back my money on credit card.