I worked with David here at Enterprise and he did everything he could to get me in a car. Amazing customer service! Made my first time buying a car easy and explained everything. Highly recommended to any and everyone!

Enterprise Car Sales team is amazing. They helped me so much in getting the car I wanted. The Manager Pete worked it out for me to get the interest rate I needed and I was not under any pressure at any time. I certainly recommend all the sales people at this Enterprise and definitely will be using them again next time we ever need a car. Simply fabulous.

The car buying process was extremely easy! Lots to choose from and the sales people were attentive without being pushy! Easiest buying experience around!!

We strongly recommend Enterprise Car Sales.They made our truck purchase smooth and easy.Mark is a professional, efficient and an amazing person.We were able to purchase our beautiful 4X4 truck!We are already planning to come back and buy another vehicle from them.Thank you!

I had an amazing experience here! We came looking for a car to fit our growing family and we left with a 2019 suburban. (My dream car) Mark and Amanda were amazing and i have no regrets. The car is beautiful and fits my entire family with room to spare. Thank you!!!

Had the best experience ever buying a car here. First off, shout out to Amanda who helped us with picking a car and taking all our info. She is a very hard working person, always smiling, and has the best customer service. David her manager was also very nice and answered all the questions we had with a smile. He had a mask on but you could tell he was smiling...lol, also with Amanda. They both made us feel right at home, even with all the restrictions they had due to the virus. Thank you so much guys. :) I totally recommend this place to anyone trying to buy a nice, like new used car here.

I absolutely love this place. Thus is my 4th car purchased through them. When I say they go above and beyond I mean it. Each person is so patient and professional. I literally recommend them to everybody I know that needs a car.

Mark my sales person was very patient and kept encouraging me in the purchase of my car. He even went out of his way to get the to to me so we could finish the sale. He gave 110% to help me out by bringing the car to me. I highly recommend going to Enterprise Car Sales, it was a great experience.

The buy went good and smooth at first! However I asked many questions and even inquired about getting me back up camera installed and till this day no response on it! Also when I needed to get ready to pay my first car note I noticed that my credit report kept getting pulled and I had no clue why. Well later that day or the next day I was called and told that my paper work did not get to the lender and I asked him were they the ones running my credit and he said yes I explained how inappropriate that was and he completely went past my frustrations and I was told that I have to come back in to do the paper work again. When I went back in there was a man who didn’t really know what he was doing and told me to just sign because it was the same paper work but with a new date on it. So when I asked about the gap coverage that I had already paid for upfront he told me he didn’t know about it and he would ask but just to sign and if I did not sign they would take the car from me. Then I asked him again about the back up camera he would ask around and have someone call me well as you can all guess no one has called me and I still have not heard from the bank that has the loan or anything and I resigned paper work about 2 weeks ago. I am livid with enterprise car sales.

Great team. Bought a car from them. Great price! Quick process, love the car so far.

The staff was friendly and helpful with no scams. Theres also no nonsense fees with car sales.

This place has superior customer service, cars are in tip top shape. Im on a hunt for a newer car, and these people follow up with you. Have the car cleaned. No gimmicks on pricing or going through a third party. Ive tried others, Avis theyre not good and no where do they compare to Enterprise!!! I will be going back here.

Great experience with this place and the people there were very fair with my trade..

I cant say enough good things about my experience in buying a car from Enterprise. Your sales staff was very professional and their customer service skills were excellent. They kept their word regarding the sale from start to finish. Thank you.

I wish to make a special point to express the rewarding experience I recently enjoyed at Enterprise.My old 1994 vehicle with a reputation for reliability was finally nearing its end of life, but for no fault of its own. It had just gotten old and its major organs were reaching critical points and showing signs of shutting down. In recent years I felt a growing loss of trust. Long trips were starting to concern me.Most recently, I had indications the vehicle was pending breakdown. I was in a pinch. My credit, well lets just say I’ve been off the grid a bit for about ten years. So my first thoughts were to look for a decent vehicle at low-low price as I knew the interest rate for my situation was going to be “up there.But a good friend suggested I look at it differently. He knows I enjoyed the reliability of my vehicle. He’s also had good experience with Enterprise. He warned me that Id be looking at better, newer-year vehicles at a higher price, but that Enterprise worked with various financing institutions in order to offer various credit options including those where there are some difficulties.The make of vehicle I had and wanted wasn’t one known to be often available at Enterprise. But I felt my friend was right about going to Enterprise because of their good reputation and financing power and finesse.Well, I’m here to say Ive already thanked my friend for steering me to Enterprise where I met Joni, the most impressive sales representative. Joni is personable, listens, knows what questions to ask, and gets it done. She has a LOT of details she must tend to. So I had to write this in order to try to be as good to her as she has been to me as a customer. She is knowledgeable and friendly, has a team and network of resources, and knows how to use them. She works hard. She works smart. Joni and the rest of her team at Enterprise put me in the high-reliability make of vehicle I wanted with a financing package that works. My hefty 11th hour goals were rapidly met. WOW! I know I got a bit lucky with the make being what I originally wanted. But still. WOW!I would not have felt right had I not put this in words. I feel great because of my experience at Enterprise and the ongoing assurance I once again get to enjoy knowing my vehicle will serve me well for a good long time.Thank you Enterprise. Thank you Joni. Enterprise has proven its value to me as a customer. And I believe Joni provides top-notch value to Enterprise.Thanks again for your world-class customer service!

Hi, what can I say this was the easiest car purchase Ive ever had. the sales people were knowledgeable, courteous and pleasant to work with. They were upfront with the condition and the price of the car. I really enjoyed not having to haggle over price. I pointed out a little chip in the windshield and Peter Henry agreed to have it repaired, however Im still waiting to hear from him.

I highly recommend enterprise car sales. Our family car broke down and we were in desperate need of a car. Joni went above and beyond to help me through this process, so did Allie and Amanda. I am going to recommend them to all of my family and friends. Made the whole experience easy and they just showed so much compassion towards my family and I! Thank you so very much we will be back!!

The people at the Denver location were great to work with. This was one of the most hassle free buying experiences ever! I will definitely look to Enterprise car sales in the future. The only complaint I have is that the fuel tank was slightly below 1/2 a tank rather than 100% full.

David Wilson and the staff got me into the car of my dreams. Affordable and no haggle experience. Would highly recommend. 10/10

They helped me get my car the same day as my test drive and sent me off with a spare tire and car jack and everything else I could possibly need for my car! Highly recommend

My husband and I had our backs against the wall this past weekend. I called Enterprise Sales and talked to Dave Wilson, he told us to come down and see what he could do. My husband and I almost didnt go but what did we have to lose? We got there and sat down with Dave, (which by the way is a down to earth guy) and by the Grace of God he got us into a car (with us having terrible credit and hardly any money). I cant appreciate Dave enough!! Thanks Dave and the whole enterprise team. We definitely will come back to buy another car again!!!

Fast, fair and friendly service. also a good price. We love the car!!!!

Would buy from here again. Jarrell was very helpful

Outstanding Customer Service!Enterprise made our 2019 Suburban purchase easy for us!Big Thanks to all of the staff in Thornton Colorado!

They worked with me pretty well in getting a car, even when I had to go out and do a few other things in the process. Test driving the cars helped and the protection for the used car was ideal, easier than going to a used car lot.

Ive purchased a car and a van from another rental car sales company and felt completely confident in using Enterprise car sales.Thankfully the truck I wanted was in town and available.I reviewed the make and model online, then called the office on Monday morning.Peter D. Henry answered and got everything ready for my signatures at the end of the day.I had the option of extended warranties plus I was able to effortlessly trade in my car.Once I gave him the check I drove away happy with my option to return it in 7 days. But I had no need for that as Im very thankful for my decision.

I just bought my first car at Enterprise Car Sales yesterday and the entire experience from start to finish was such a breeze. Mark M. was my sales rep and he was very kind and accommodating! I would recommend buying from them for below market priced vehicles and no pressure sales tactics. Thank you again Mark and the team at Enterprise Care Sales!

Great experience. Peter Henry was especially helpful and patient. I appreciated that he wasnt pushy or trying to upsell me. Love my Jeep 💗

I have never had such a fun time buying a car!! Absolutely no pressure. Natalie is amazing, she is very nice and friendly, took the time to listen to what I wanted and helped me find the perfect car.Everyone there was so nice and friendly. The atmosphere is relaxing, not like other places Ive been where sales people are hovering around ready to pounce as soon as you get out of your car.I would absolutely, 110% recommend this place to anyone looking to buy a car!!

We were pleased with the service and type of vehicles

I have purchased many new and used vehicles before. I never actually thought about a rental sales lot. However I decided I would at least look. Beyond any of my expectations, not only did I like the vehicle that I test drove. I decided within a week to do a trade in. I gave 4 out of 5 stars, because I have only had it 3 weeks. I honestly believe We made a good Deal, for Me as well for Them. Good job Enterprise.

Good selection of vehicles at decent prices. Smooth and efficient sales and loan application process. I would definitely consider Enterprise Car Sales again in in the future.

The team here is dedicated to customer service and it shows. The manager Melissa will go above and beyond to make your experience a great one. I would highly recommend purchasing a used vehicle from this location!

Enterprise car sales in Thornton is the BEST!!!! I would highly recommend them if you are in the market for a quality used car. Melissa and Joanie really went the extra mile for me. Thank you for taking such good care of me. Long story short I bought a car in November and it turned out to be a lemon.... well after 2 moths of it being in the shop and not getting fixed I thought I was stuck with a bad car. Well that’s not the case. They took back the bad car and got me a different car and I love it. Thank you again Melissa and Joanie and the rest of the Enterprise Team. You guys are Awesome💯👍😎 if I could give them 100 Stars I would

I really liked shopping for my car at Enterprise Car Sales! Jessica too good care of finding the right vehicle for me. Lynne was very helpful when it came to the financing portion of my car buying experience. Both of these ladies made buying a vehicle easy and fun. I would recommend this company to anyone looking for a newer used car.

We had a wonderful experience looking for and purchasing our new vehicle with Enterprise Car Sales! The staff were all friendly, accommodating and did all the work for us. Joni did an amazing job for us, knowing what we wanted. She did all the research, checking and locating vehicles and kept us informed by calling, texting and sending vehicle information. What a fabulous team of people they have at the Westminster location! Thanks to everyone there for making our vehicle purchase so easy and fast! I highly recommend this friendly, professional team!

I recently bought a car from Enterprise in Thornton, CO. It was a great experience. The staff were very friendly and went out of there way to help with financing and deciding which car is the best for me. Especially Lynne, she is fabulous to work with! They are very knowledgeable. I highly recommend them. I would definitely buy a car from them again.

Had a great experience the management team really went above and beyond trying to help me with financing

This was the best car buying experience I have ever had. The team was very helpful and informative and they made you feel very welcome the minute you walked in the door. My sales person Mac was amazing! He was a great sales person to work with and assisted me with all my needs during my purchase. His finance manager was amazing as well. I had been pre qualified with a lender, but she asked if she could try with one of her other lenders to get me a better rate and she did, which lowered my monthly payment.This was a great experience and I would recommend Enterprise to anyone who is looking to give them a try. Thank you again Enterprise. Job well done!

I recently purchased a vehicle that was transported from Texas, I was informed that the transport fee of $950 would only have to be paid if for some reason I didn’t want the vehicle, after it arrived, which I understood. I put the transport fee on my credit card picked up the vehicle then when I got my bill .....WHAT A SURPRISE TO SEE THE $950 CHARGE ON MY CARD!The vehicle was great the CUSTOMER SERVICE NOT so good ! they just kept apologizing for me NOT understanding instead of just admitting They mislead me.

What a great experience. I just bought my car with the help of Mike Gard. He was very patient while I test drove many cars as well his colleague helped what watch and play with my puppy during the process! Highly recommend! Great place, easy process, wonderful staff.

Buying the van was the easiest car purchase we’ve ever made. Our salesman Peter was friendly and helpful, he made our experience at Enterprise great.

Staff was efficient and knowledgeable. Jerell Brooks was very helpful and prepared to answer so my questions. He was not at all selling me. So far my purchase seems absolutely great and a go vLie.

My wife and I had the best experience buying a car here. Mike Gard was an awesome salesman and a super hilarious dude. His follow up is outstanding, and his commitment to his customers is beyond compare. He swooped in like a glorious eagle and sold us a 2018 Hyundai Sante Fe. He wasn’t pressuring and he took his time to help pick out a car for my wife. I highly recommend this dealer and Mike Gard should be the guy to put you in your next ride.

After needing to buy a car really quickly after a car accident, I was directed to Enterprise car sales from a friend who works in the rental department. Natalie called me hours after a referral and set up a time to drive. She was conscientious of my budget and was not pushy at all for me to make a decision right away. When I was finally ready to buy the process was so smooth and quick! I would recommend buying a car here to anyone!

I bought my first car from Enterprise over over 25 years ago and that experience is what brought me back to Enterprise just recently. The process was straight forward and relatively painless. My wifes father owned car dealerships for many years and he always said buy a used car from some place like Enterprise. They are obligated to maintain their cars as the manufacturers recommend for liability reasons. I would always trust a car bought from a reputable company like Enterprise because of this.

My experience in buying a vehicle from enterprise was a good one. The person who sold me the van was pleasant. I liked the fact that there was female sales people, so many car dealers are male dominated. The fixed price was great because it was bellow blue book and competitive. For some reason, the windshield on the van passed inspection for resale. It was badly pitted and had chips in it. The salesperson treated this issue very lightly. It upset me that she told me to go have it repaired.I don’t feel that it should of been put over on me, it shouldn’t of been delivered to me in that condition. However, when I brought it to the attention of management (Dave), he had the windshield replace. Thank you. I’m still waiting for my title and related paperwork, I hope it arrives soon. All in all I liked my experience and would recommend buying vehicles to others🙂

Amanda tells it like it is. I am in the early stages of buying my first SUV and she listens to what I tell her and gives me advice, weve had several great conversations to help me figure out what would work best for me. Amanda is so pleasant on the phone and we hit if off right away. I also made changes in my car search and she only sends me exactly what Im looking for. She really knows the car sales business, I would recommend her 100%!

My experience was great. The staff was very friendly and patient. I felt comfortable in the environment/office regarding the distancing and protective measures. It wasnt an all day affair as typically goes with purchasing car. I was in and out within approximately 2 hours. Kudos to Peter and the assistive staff!

For the most part we had a very good experience with the following exception. When I was checking the vehicle over before we finalized the paperwork, I noticed and pointed out to the salesman that the front tires were not in vey good condition, in-fact they were almost bald. Derek stated that they passed the Enterprise safety inspection and that should be good enough. I advised him, I didnt know how since they barely had any tread left and he did not answer me. I again stated this to the sales manager as we were signing all of the paperwork and she never uttered a word about my question and ignored the fact that I had even asked. We had to go back to resign the contracts on a Monday evening because they were able to find better financing. While we were there, it began to snow very hard and because of the bad tires, we barely made it home. We had no choice but to go out early the next morning because my wife had an important doctors appointment. Needless to say we had a very hard time making it to the appointment and back home again because of the tires on the snowy roads. As soon as we got back home, I went to a tire shop and got all new tired on the van at a cost of $700.00. I feel that Enterprise could have done a better job at selling a safer vehicle. When I contacted Derek about the problem, he in-turn contacted the manager who supposedly contacted the tire store that I went to. The manager stated that the tire shop manager advised that I stated I was just trying to get a set of new tires out of the deal and it didnt need new tires. That is nothing but a lie and it was the Tire shop manager (Daniel) that assisted me when I bought the tired and he agreed that the tires needed to be replaced. I will have a very hard time placing any sort of trust in Enterprise in the future.

Friendly, professional and efficient sales staff. No haggling and great followup after sale when I thought there could be a problem with my vehicle. I was well taken care of. Enterprise car rentals maintains their cars well so I felt that I had the assurance that I was buying a used car with an excellent maintenance record.

Great place to get a great used and maintained vehicle

Be careful!!!! They will blaim loss of staff and failing to turn in financing paperwork on the world pandemic.

We had a great experience at Enterprise. Natalie helped us find the vehicle we were looking for with ease. We told her what our needs were and she accommodated us with no pressure. We will definitely be back for another vehicle soon.

My husband and I purchased an SUV recently from Enterprise on 104th in Westminster. We were treated real nice by everyone there, Mack especially . Pleasant as can be and felt no high pressure sales. So far we are very pleased with the vehicle and would definitely come back in the future when the time comes to get another vehicle for my husband.

Found the truck I wanted on enterprise web site. was assured the truck was inspected prior to sale. discovered the gas fill line that connects to the tank had been intentionally severed. returned the truck and was provided with a rental while the truck I bought was repaired. enterprise would not cover the cost of the damage insurance ($132.53) which I paid for out of pocket. I feel enterprise owes me that sum ($132.53) as this expense was not of my doing but a failure by enterprise to adequately inspect the truck as advertised prior to the sale. on retrospect I would have returned the truck and negated the sale. this is the 3rd vehicle I have purchased from enterprise and the first time this type of issue has happened. not sure there will be a forth purchase in the future. this whole process was a huge inconvenience and could have been prevented had the truck been fully inspected prior to enterprise offering it up for sale.

Enterprise car sales is the best. If you are in the market for a used car definitely check them out. There is no haggling or back and forth. I was in and out in 2 hours with a great truck. I drove all the way from Steamboat to get a vehicle from them and would recommend anyone do the same.

After working for Enterprise in 2011, I knew the upkeep on all their vehicles was excellent. That is the point that Lead Me to Enterprise on 104th in Thornton, to I look at cars, because I was interested in buying a car. All employees were excellent to work with from the beginning to the end. I purchased a beautiful SUV, Thanks to all of you. I will be referring anyone who wants to purchase a car to Enterprise. Thanks again, you have a great team of wonderful people!

I have never had a better experience when buying a car. They were easy to work with and bent over backwards to make sure everything was to my liking. The prices are the best I have seen for the quality of cars they have. Natalie and Joe were awesome to work with and made me feel comfortable the entire time.

I enjoyed working with the team on 104th. They helped keep me in my budget and let me take my time looking for the right vehicle. Mac and Amanda were both very nice and not pushy at all. I really felt like buying my car was my choice and not theirs, which Ive experienced other places before. They are amazing!

Highly recommend Enterprise.What makes this place stand out, is all the Professionalism and helpfulness that comes from the people that are employed here.Melissa, Mike, and Joe, What an amazing team. What great customer service they give, and they work so well together To help their customers.Couldnt have had a better experienceIf you are looking for a pre owned car, for a great value and want great customer service, then this is your place to go.

So helpful and friendly. I was in an automobile accident and not feeling good it was a challenge to find a car we wanted. When we asked to extend itthey quickly handled it

I can’t thank you guys enough. My wife Loves her Jeep Cherokee. She says she feels safe happy and very independent. Oh I haven’t had the chance to take it for a spin by myself yet. (Something about I have my own pickup she says) THANKS again.

I have purchased my last 3 cars through Enterprise Car Sales. I know the cars are well maintained. The staff has always been very accommodating to me on bringing up a car to test drive. I always brag about where I have purchased my vehicles. My past cars have never let me down.

No pressure. Very relaxed sales staff. Office staff friendly. Great experience

The staff greeted me at once when I walked through the door. They asked all the right questions to make sure they could located the right car for me. No pressure sale. Encouraged to test drive several similar vehicles before making a decision. They offered financing, extended warranty and full disclosure of vehicle maintenance records along the Carfax. Easy purchase made easier by the staffs easy going nature and understanding the importance of an major purchase. I encourage others to at least check out this option when buying their next vehicle.

I love the NO HAGGLE policy, that in itself made the car buying experience completely worth it.The vendors were knowledgeable and efficient and also there was no endless conversations about upgrades as the price of the vehicle continuously rises at the end.I’ve already recommended Enterprise to a great number of friends, family, and acquaintances who loved my car and the service I received.

The people here are the best. The service is friendly, personable, courteous and fast. Everything about my rental experience was great. I had to extend 2 extra days and they took great care of me. The person I dealt with at the office, Danny, was great. I have rented cars elsewhere but never again. The older I get the more I appreciate good service. Thank you!!

Derick Mazany was a great help! Patiently answering all my numerous questions. Helping me set up my phone in my new car! Financing was a breeze! Even managed to get the payments down to a reasonable level!Very highly recommended!!

These guys are amazing. They genuinely value the customer and do their best to match the customer’s financial state with a quality car. It’s a sweet deal and I would/am recommending them to everyone I know looking for a vehicle. The sales team is super and friendly which makes the process much more exnjoyable. They’re honest and upfront with the customer and don’t try to pull a fast one on them. I really appreciated that the most. I loved that they walk you through the paperwork because they explain and show everything you’re paying for. Lastly, they take very good care of their cars and it shows. 5 stars from me for sure!

This is an excellent place to purchase a car. The no haggling pricing takes the stress of negotiating away and you can really enjoy your experience. The sales staff is all very knowledgeable and take the time to get to know you.

So easy. no haggle. Not like other car lots where you are there all day. We knew if we were gonna be able to get a car from them in 2 hrs. None of the back and forth that other dealerships give you with multiple times asking for more and more money. We told them what we had and that was it.

Natalie was the one to sell us our car, Dave did the paperwork. As well I had the pleasure to meet Joe. The greatest buying experience I have had in a long time. The only time I ever had a non high pressure sales person, dealing with buying a car. We will be returning customers. Highly recommend! Great peopld and wonderful help. They always greet you with a smile. If your looking to buy a car, check them out you wont regret it!

The whole experience was stress free. The salesman was friendly but not pushy or irritating. I would recommend this sales lot to anyone. I think our next car will probably be from here.

The staff was very nice and helpful, but we had to wait around a couple of hours to complete our car sale that we paid in cash. Would have enjoyed the experience more if our wait to complete the transaction wasnt so long.Thanks,

Great car buying experience, wife looked at a couple of vehicles and she found the one for her, the staff was friendly and helpful, would buy my next vehicle from them.

We loved buying our car through these guys. They were really helpful at explaining to us exactly what we needed to do to get our car. As first time car buyers with no credit we were basically lost but Amanda and Corey help us understand our options and got us what was best for our family. I would definitely recommend these guys to anyone buying a car. We have tried before at dealer ships and wound up with nothing because they didnt explain to us our options in bettering our chance of getting a car.Seriously though look into these guys. They do trade ins and the cars were taken care of great because they were rental cars and they only have like 40000 miles on them

Buying a vehicle from Enterprise Car Sales is probably the easiest way to purchase a quality used car. The staff at Enterprise Car Sales Thornton is friendly and informative.If youre in the market for buying a car, look no further than Enterprise Car Sales Thornton. With their no pressure car sales associates, youll love the experience as well.😎

I was very pleased with the whole car buying experience because of the knowledgable and efficient staff. I took my time deciding on the perfect car to fit my needs and my budget and was accommodated in a professional manner. I walked away feeling good all the way around. Thank you!

I bought a car last nite from here and just didnt like the car because of some scratches on the exterior, today I returned it and got another car I liked better and it was a awesome experience. Big shout out to Amanda she was wonderful and I will return for my next car..Thanks!!!

Erin and Cory were so amazing and stayed on top of everything. It was the most stress free car buying experience I have ever had. The whole staff was professional and did not and I mean did not hound you into buying a car. Nothing but great personalities in this office. If I ever wanna upgrade Id definitely go back and see Erin. Keep up the great work Enterprise.

We had a wonderful experience with Enterprise Car Sales. The whole staff was very attentive and understanding. We were in a bad situation and they were willing to help me in a way that other companies just wont. I would recommend them to anyone thinking of buying through them. This is a family oriented company. Thanks Guys! We appreciate the kindness you showed our family.

Amanda was extremely knowledgable and helpful! She made the process easy, and the 7 day return policy if I didnt end up liking my new car was amazing! I did love it and still do!

Absolutely the only way to buy a car!!! Great staff, great cars, great price. What else could you ask for? I love the no haggle pricing. I just bought (7/2020) my fifth car through Enterprise. It was the same great experience.

It was the easiest car buying I have ever had. The staff there are really helpful and very nice. Theyll help you get in a car as easy as possible. Mike Gard and Derrick Mazainy are the guys yall should ask for when you do come in.

I will only ever buy my cars from Enterprise! The people who work there are incredibly nice and helpful, and their cars are all quality. I had a wonderful experience with their new location in Thornton, CO and will absolutely be going back when its time to get a new car again!

Great experience. Great prices. Great sales team. Mack did a great job. Bought a new used for a great price!

Originally, I did not intend to leave a review. I simply wished to be done with Enterprise Car Sales. However, I noticed that somebody recently left a 2-star review detailing the exact same situation that happened to me. I regret not writing this review sooner, which may have prevented this other customer from having to deal with the same fiasco. The purpose of this review is to raise awareness for future buyers about the potential up charge Enterprise Car Sales may ultimately impose on them.In May 2020, I went into the Thornton branch to discuss purchasing a vehicle located at an Enterprise out of state. Joni was the sales representative helping me with my inquiries. We sat for over an hour discussing the final out the door price (price of vehicle, transfer fee, and taxes). The transfer fee was over $1000, which to me, seemed unreasonably high. Joni told me that the $1000+ was a down payment to pay a third-party company to transfer the vehicle. Upon arrival, the down payment/transfer fee would be taken off the purchase price of the vehicle. This was something I had made her make very clear during our discussion. I needed to know exactly how much I would be paying. We agreed on the final price and I went ahead and ran my credit card as a down payment to get the vehicle transferred to Colorado. The vehicle arrived a few days later and I returned with the remaining amount as previously discussed. I handed over the cashier’s check only to be told that it wasn’t enough. I spoke with the sales manager about them deducting the down payment/transfer fee from the purchase price of the vehicle, just as we had agreed upon. The manager then told me this could not be done. They refused to adjust the price of the vehicle and they refused to credit me back my down payment.I know for a fact what was agreed upon. So, one of two things happened with my Enterprise encounter: Either 1) Joni made a mistake in promising the purchase price would be adjusted after the down payment. Or 2) Joni flat out lied to me in order to get a sale. Regardless, what weighs heaviest on my heart is the lack of customer service. I was very calm and very polite throughout this whole experience. When bringing all this up, I kept being told by Joni and other management, “I’m sorry you didn’t understand the final price.” Enterprise Car Sales completely refused to apologize or make things right.My advice to future buyers who are shopping at Enterprise or other dealerships is to have everything on paper. I mean EVERYTHING! Regardless of how time consuming or minuscule. If you are going to run a credit card for a down payment, have on paper the amount being paid by card, and the exact remaining amount to be paid in the future. Have the sales representative, as well as a member of management sign the document.All in all, I did not purchase the vehicle, nor will I ever be renting or buying from Enterprise again.

Joni, Melissa and Dave were amazing to work with. They took the time to buff the car when it wasn’t up to their standard originally. When the lights weren’t working on the steering wheel only a couple days after picking it up, they took ownership and asked me to take it to the Caddilac dealership and they would cover the cost. I love the car.Kevin Poel

I definitely give them five stars! My experience was without any pressure, friendly and knowledgeable staff, and no rush about buying. I even bought an SUV and drove it off the lot then had buyers remorse. They told me I could drive it for up to 7 days with no more than a thousand miles, and could still bring it back if I prefer. I did this and then bought a cheaper car for them just. They were very professional about it and didnt make me feel bad that changing my mind.

Best car purchase experience Ive had. Erinn showed me the cars I was interested in. The cars were clean and in great shape. The no haggle price was competitive.Enterprise worked directlywith my credit union so the paperwork was quick and easy.

The strive of GREAT customer service that my fiance and I received was a big difference that I have received before with car purchases. Erin was great looking for the car I WANTED..we are happy with our new car I LOVE IT.. We will recommend others to enterprise n to the locatuon in Thornton...Thank you Erin and Dave for making this purchase so smooth n easy. Just to let u guys know i am still smiling.....Rita n Ray

My wife and I stopped to see about buying a vehicle from them. Left info as to what we were looking for and said we would be in touch. Found what we wanted at their Reno, NV location. They searched and found one locally in CO with all the same options and equip. Saved us the transfer fee to get the one from NV. Staff was extremely helpful when we arrived to pick up the vehicle. The other staff not directly working with us were very good at entertaining our 2 year old grandson while we did paperwork. Extremely happy with vehicle, staff and the whole process of buying our vehicle from them. Would definitely buy from them again and will recommend them to others looking to buy.

I fell in love with my Durango GT rental after my loved Charger was totaled.. Found the exact same one on their car sales site which happened to even be in Denver. After my first call and chat with Amanda, I had the best car buying experience & my family will continue to use Enterprise for our purchases in the future. I have a car I didn’t know I’d love this much!

Had a great experience with Enterprise Sales. They worked with us to find something that fit our requirements, including within our budget. We never felt pressured, which was a refreshing change. They were efficient and great to work with, and I love my new vehicle!

Enterprise was overall an excellent experience!! Everyone was so friendly and when I researched prices they were some of the best I found. There was no pressure when I went in to look at vehicles and they made the process so easy! In my opinion, it is the only way to go and I will recommend them highly to my family and friends!

This was the easiest car buying experience I’ve ever had in my life. No pressure, the vehicle we wanted, the price we needed. Working with Erinn Wilson was the best part!!! Thank you Enterprise Sales!!

The 2 stars is for the things we didn’t really get resolved. The vehicle we wanted we did our due diligence and still had a truck show up that had features missing. The oil change was not done prior to us taking possession of the truck despite our requests for paperwork or proof of service. The air filter was dirty. The inspection the vehicle supposedly goes through before sale is not very impressive. Our sales rep Joni worked really hard to avoid the above mentioned issues and Enterprise still came up short.

Mac was very helpful and didnt pressure my Father and I into buying a car that we didnt want. He worked with us as much as he could on the trade in price for my trade in. He even made sure he was available to us when we returned later that day.

Excellent buying experience! I will certainly refer Enterprise Car Sales Thornton to everyone who will listen.GREAT JOB TEAM!!!!( Especially Jessica and Dave!) THANK YOU!