Came in here to buy some new waders and Gene gave me some killer customer service. He had me try on different sizes, walk around the store, and go up steps to make sure I got the right size and showed me some fish pics. I can’t wait to come back and visit Gene for more orvis products!

Great stop if you’re in the area! I had a wonderful experience here the other day exchanging an item I had bought previously. The store is relatively big with two different levels. They have fantastic women’s, men’s, and fishing sections. The employees were wonderful, cannot emphasize that enough! They made my time in the shop warm and welcoming.

The Orvis Cherry Creek team is incredible! Gene, Emily, Sarah and the rest of the team are extremely helpful and knowledgeable.Gene is the fishing expert, listen to this man he knows his stuff and helps you catch the big ones! Great teacher for beginners and expert anglers!Overall a store I visit frequently for of course flies and gear but also the welcoming atmosphere and workers!

The store manager Sarah is great! The rest of the staff was excellent as well. Very pleased to have such a great Orvis location nearby, will definitely be back. Glad I stopped in!

The lady’s at this shop we’re awesome. Very knowledgeable and very helpful. This company makes great gear and they stand behind their products.

Very nice store and the ladies helping me were the best thank you ladies I will definitely shop your store because of you

So, I feel torn. Before they moved a few blocks away they were a bright cheerful shop. Happy to fit you into new fishing gear or a new pole and perhaps a few new lures.Now, the sales staff way outshine the grumpy manager that seems to not want to REALLY help but more get you rung up and out of the store.Having to ask for a garment bag after purchasing a $500+ dollar coat was embarrassing. They are always offered with a large purchase even if they are charging for them, they should ALWAYS offer.I was rushed out after almost feeling like i was being watched for possible thievery. After the purchase of a very expensive coat. Which thankfully I can now find at MW Reynolds downtownOrvis cherry creek leaves much to be desired. Sadly what used to be a favorite place of mine has loat my business to MW Reynolds or even Cabelas.Sad days for OrvisGrade: F+

Would be a nice courtesy to update your hours online when you decide to be randomly closed on Tuesday/Wednesday.

Highly recommend this shop for immediate needs. Eugene was able to fit my 13-year-old daughter with some nice waders and boots, and we werent able to find any at Bass Pro, other fly shops in town, or online. Ill be back to this store!

Andrew was extremely helpful and knowledgeable. Helped me to pick out my first Orvis fly rod and provided tons of valuable insight along the way. Will be shopping here for all my fly fishing needs.

Terrible online customer service. Ordered two customized dog collars- blue and red (for ole miss for my boy dog) and pink and purple (as a gift for a new girl puppy a friend was getting). They came in a week later than promised (three weeks after ordering) and both were in the wrong colors (blue and orange, auburn colors, and unflattering red and pink). The only option customer service gave was for me to send those back, and I could get a refund for them two weeks later when Orvis received them, and they would forgive the shipping fee. Then, I could order, and pay for, the collars all over again. At that point both I, and the friend I was getting a collar for, just kept the ugly collars we didnt want but paid for bc our dogs couldnt go four weeks without collars.

Sort of confused, stopped in because I got a mailer coupon was gonna pick up some hooks and tying supplies, and they were nice about it, but were like this coupon isn’t good on fishing stuff. Last time I checked you guys are a fishing store. Not sure what corporate is thinking sending out coupons to people that live on the water and then turning them away. I come in for hooks etc. not expensive clothing. Trouts, front range anglers, denver fly shop, sportsman warehouse, cabelas, bass pro, jax, as well as the fly shack and a number of online stores. I wish these veterans and employees the very best, I’m sure that their orvis discount is greater than the 25 bucks I might have saved, but the money not spent over years of fishing will be greater appreciated by Simms and Patagonia. Great shop if you have cherry creek money to spend.

Customer service was above and beyond. Caroline was so helpful and very knowledgeable. I couldn’t ask for a better experience shopping at Orvis store in Denver. Thank you for make my fishing journey an easier one with great tips and info.

Honestly some of the rudest people I have ever meet, I only wish I could have got the man on the first floors name. Just trying to look around and he was visibly annoyed. More than likely due to not making any commission on me. Simple questions are meet with a smug answer. I will never return, I reccomend going to ANY other shop where they have some respect. You cant expect much from Cherry Creek...I should have known.

Great service from the Orvis team. Attentive but not too much with good knowledge and great selection. If your looking for fly fishing gear or great clothing then this is the place. Thanks Orvis.

Called the store in advance and the young lady who answered the phone was very patient and helpful about inventory and options. In the store, Arthur was extremely willing and helpful with questions and checking the backroom for items. He even went an extra step and offered a test fit of the product on my truck in the parking lot to ensure it would work. Excellent customer service and I am glad I went to this location to make my purchase. I definitely recommend this location based on my experience.

Beautiful selection. Good price-point. Congenial staff. We had a wonderful experience and will be back.

These folks are great. They had something that was out of stock everywhere else until July. They offered to ship it to my boyfriend for free, in Wisconsin! Excellent products and 5 star service!

Great escape from pandemic. Browse for bugs and gadgets, and then do some serious social distancing.

Thank you to the friendly Fishing Manager at Orvis (I forgot his name on the drive home!), I was able to easily exchange a dog bed that was gifted to me for a larger size without hassle. He made the experience so enjoyable. As if you need any other reason to go here to scope out all of the awesome fishing products, there is free customer parking too. Thanks, Orvis!

Specializing in outdoor apparel and accessories. Higher priced but quality is much better.Beautiful store aesthetics and feel. Have used the option of checking item availability and reserving for pickup. Courteous staff and quick service.Only crease in shopping here is the parking.

No Licenses - You cant call yourself a fly shop and not provide fishing licenses.

I have been to this shop many times they are incredibly helpful and accommodating to all!

Big shoutout to Andrew and Steve. Extremely helpful and appreciate their customer service. Will only purchase my major gear here.

Went in yesterday in search of a Safe Passage 800 Duffle. Maddie and the crew went above and beyond to find the only one they had in stock. Maddie was extremely professional and kind. This Orvis store has not let me down at all. Ill keep coming back!

Great selection of high-quality clothes and outdoors equipment. Excellent, friendly, knowledgeable staff help find the perfect item. They went the extra mile to pull out an unfinished displaay to allow me to find what I was looking for, and had my purchase mailed to my home for free when they didnt have my size in stock. Cherry Creek Orvis is definitely a good place to go for higher-end gear, especially if you need assistance figuring out exactly what you need.

Great store and staff! Phoebe always appreciates the treats :)

All the staff here are so nice and extremely helpful and knowledgeable. We love going in even if we dont need to buy anything!

Great shop Andy D gave me professional advise.

Super friendly staff (Thanks for your help, Caroline) and great selection. They also have customer parking. Huge plus. Lol.

Love Orvis clothes!!!! They have great items and an excellent return policy if something doesnt fit.

Great friendly staff excellent assortment of merchandise.

Not open on Wednesday at all...

Ive been a big fan of Orvis, but the staff at this particular store were obscenely rude. There wasnt a mirror near the winter coats I was looking through so I asked a saleswoman if I could get a fitting room to try some on, and she replied that I couldnt because they were a high theft item. Im not sure how she thought Id sneak a parka out of the store in my t shirt and jeans, but I certainly wont be coming back again.

Best fly shop ever the employees are super nice and help and knowable about flys. They give me tip and they work. Also they did a extra 101 and 201 class for the season and give me a idea about what to do with fly fishing.

Love the new store. Well laid out. Same super helpful staff. Great local fishing knowledge.

Jason was very professional and personal!

Was in town for a couple days. Bought some flies here and was directed on a better way to get to Deckers without going over the 13 mile Pine Creek Road in my small rental car :-) lol... The staff was super helpful and not pushy.

Very nice guys who helped me with my vintage orvis bamboo rod.

Great intro classes, good coupons to get set up with gear, super helpful staff

Went back with some shirts I had bought a few months back. I had barely worn the shirts- maybe not even twice, and realized they were too big. They explained to me they could not resell them, as I had worn them previously. I felt bad about this, as it seemed wasteful on my part. However, they completely refunded me the fair value of each shirt. I could not be more pleased with their customer service, it has truly exceeded my expectations.I should also speak to the shirts quality- which is exceptional. The non-iron is a fabulous touch, and I always get compliments on them.

Nice place, friendly staff, interesting fish lures some winter gear

Decent service but they would not even honor their own receipt from when I returned an item last week for store credit. When I returned the item I was not sure what I wanted instead (it was a gift) they gave me store credit. When I went back today and had the receipt they gave me they said that they couldnt honor it without the actual gift card. But they never gave me a gift card when I returned the item. This was he first I was hearing of a physical card. Long story short they stole $175 from me. I will never be an orvis customer again

Great selection with off street parking available

Love this store! -- Staff so very helpful and knowledgeable!

Great guys very helpful.

Dogs may be welcome but the handicapped are not. Tried to visit the store today with my son who is confined to a wheelchair and had to leave him at the locked emergency exit so I could walk around to the main entrance and unlock the door from the inside only to find that the majority or the store is located another floor up with no handicap access. Shame on you orvis!

I always find pretty good customer service at this location.

Great selection and excellent service!

New location in Cherry Creek with easy access and parking

Still the absolute best in customer service and standing behind their product

Everything is expensive but thats because it is the best gear youll find. The staff will answer any question you have and go above and beyond to outfit you

Very helpful staff, cool location, and a full selection of Orvis gear.

Great service; love shopping at Orvis! You know your stuff, thank you.

Great staff that is friendly and eager to help.

Awesome selection for most price ranges.

I had no issue with the Orvis retail store, but a big problem with corporate. $60 for a free guarantee repair is robbery. Is it free repair or not? Disappointed with corporate.

Great products, courteous, helpful, and knowledgeable staff.

If they dont have it here you dont need it

Love Orvis products and customer service

Had an issue with a rod and Andrew took care of me.

Great service and knowledge

Friendly and helpful staff

Like always a 10 plus

Great place

Classic styles

All things Orvis

There is not much fishing equipment ...