Justin is so helpful and knowledgeable! He saved us so much money and hooked us up with beds for my entire family, delivered by our move in date, and I think it took him no more than 30 minutes to make it all happen. He was so honest and knowledgeable, I’d definitely go in when he can help you out!

Justin was great! He helped me get the best price possible while still looking out for the longevity of the brand in his store. I would highly recommend him and his team.

Had a great experience ordering a mattress for my student at University of Denver. I called from out-of-state, Juan answered and helped make the process easy, fast and within our budget. He walked me through the best options, suggested different types of platforms and saved my daughter some money. And, the mattress will be delivered and set up within 24 hours. Highly recommend Juan and Mattress Firm!

Justin was absolutely amazing! He was so helpful when another Mattress Firm in Burbank that we ordered from before our move completely messed up and left us bed-less the night before our move-in. He was able to get us an even better bed the same day and save us like $700! Seriously the best customer service Ive had in a long time if not ever. I would highly recommend going to this location and finding Justin to help you out.

Came in looking for a bed and got that and more! Justin was a great help and very personable! 10/10 recommend this location! Thanks again for all the help Justin can’t wait to have a better sleep!

Needed a twin mattress for a guest arriving in 24 hours after Amazon misjudged their delivery window. Called and had a mattress purchased and picked up within about two hours, and at a great price! Highly recommend this store and their incredible staff. I’ll be back.

I’ve purchased a few mattresses in my time and this was by far the best and easiest experience. I had AG help me with picking the right one & he was beyond helpful! I would definitely go back here in the future and highly recommend to anyone who is looking for a new bed!

Best service ever!! The guys in the store refunded us a delayed mattress and base, sold us a new one, saved us $400 and we even were able to pick up the same day. Awesome store! Awesome service!

The guys here are incredible! I had been sleeping on a couch for a month waiting a mattress to get delivered that kept getting postponed. They were able to get me a mattress and foundation to take home the same day and I am extremely grateful. Their dedication and customer service is top notch and I would highly recommend this location to anyone in need of a new mattress!!

I had a great experience purchasing a mattress from here. AJ helped me through the process and he was very knowledgeable and patient. I definitely left feeling satisfied and excited about my purchase!

Justin is amazing! He made my mattress exchange so easy. I ended up buying pillows and a mattress cover because he gave me such great deals. I really appreciate all his help on this process and making it o e of the easiest transactions EVER!!!

Had a great experience at Mattress Firm. AJ was the salesman who helped he out. His customer service skills are great! He is a professional salesman and respected my price range. He didn’t try to upsell, and is very knowledgeable about all the products I had questions about. I planned on shopping around that day and checking out other shops, but AJ was so great, I bought a new mattress then and there.

Joey at the Colorado Blvd. location was so knowledgeable and helpful! There’s a current shortage of mattress apparently, but they had what we needed in stock and we got it that day. Highly recommend! Thank you!

Justin over at the Mattress Firm in Denver was wonderful to work with. Made our experience one for the books and we’ll be back. If you’re looking for a great product and first class service, please pay him a visit.

I had a great experience and they were super helpful! They listened to what I said about how I liked my bed and directed me to everything I needed to try that was in my budget. Super happy I went here and I plan on coming back

Fantastic customer service! We dropped in on a Wednesday afternoon to find a replacement king mattress for one that we bought less then a year ago and is drooping pretty bad already. We explained all of this to the sales rep, Kyle, and he walked us through all of the brands he thought would best meet our needs (i.e., back pain, firmness, sleep position, in our budget, quick delivery).Kyle was extremely informative and in addition to answering all of our questions, he asked a lot of good questions to get to know us better, too. We initially came to “window shop” but with the holiday specials and Kyle’s amazing customer service, we walked away 100% satisfied with our purchase. Highly recommend!

Almost a freakish experience from a retail firm to be SO VERY SUPPORTIVE! The manager Joe performed an exhaustive search and helped process a return for someone not from the general area. I can’t convey in words here how absolutely awesome Joe was. MFirm should be worried about losing such a talented and engaging individual. THANK YOU MF Denver!!!

I will be telling everyone I know to buy their mattress from Mattress Firm. Working with them was the least stressful part of my moving day. They made it easy and convenient to ensure that I got a good nights sleep - not to mention that I love my mattress! Kyle B went well above what is expected in terms of customer service, as he personally worked with me to ensure that I had everything I needed.

Fun, easy, pressure free experience shopping for our new mattress. Recommended by a friend and would shop again. Thanks Scott!

The Manager was very helpful and got us a great deal!

Justin was fantastic he’s the best sales man I have ever worked with!!!

Joey was very helpful and was able to get mattress that day from warehouse. Would definitely recommend him if you need a mattress.

Loved my experience. Justine was super helpful. Would highly recommend.

I was told at the store that deliver would be made only to my front door. However, 2 men set the mattress and frame into my bed. They were polite, worked well together and removed plastic and took it with them. 5 starts for delivery guys

These guys are awesome. I would never shop anywhere else. Rick was the very best ever at the colorado Blvd location.

Had an amazing experience with Scott! He was very helpful and extremely knowledgeable. I told him a type of bed I was looking for and he found a perfect match in my price range. Highly recommend Scott, very kind and I loved buying a mattress from him.

Kyle B went above and beyond helping me in a unique situation. His professionalism and great demeanor is a fantastic asset for any company.

AJ was absolutely incredible! I never planned to buy a base but he convinced me I couldnt live without it!

Christi really helped me out and gave me a great deal on a mattress! Next day delivery and it was super quick.

Excellent customer service. The employee was very accommodating and informative. I will definitely be doing business with this store again.

Great store with very helpful staff!

I originally purchased a mattress about 10 months ago from the Mattress Firm location on S. Colorado Blvd in Denver, CO. The mattress quality deteriorated rather quickly, and it led to me purchasing a new one. I explained the situation to the manager, Kyle, and he went above and beyond to find a solution. I was able to purchase a new, higher quality mattress at a great price. It was wonderful to work with an organization that places a high value on its customers. I would highly recommend Mattress Firm.

Kyle and Mick are awesome! We enjoyed our time speaking with them and felt very comfortable. High recommend this Mattress Firm!

One of the smoothest shopping experiences I’ve had. Kyle at the colorado blvd location was amazing. He was super knowledgeable, showed us multiple options with all the features, and threw in tons of goodies. They also had all the options in stock. Can’t recommend him or this location enough.

Helped me find a good bed for my elderly mom and even volunteered to come back to move it for her when she needed to tweak the placement 👍

Very helpful/knowledgeable staff and easy process!

Scott was wonderful! He had answers to everything and was not pushy at all. Very helpful definitely recommend!

The store is very clean and organized. Kyle is very helpful, patient, and was knowledgeable about all the mattresses. We had an issue with an old mattress and he helped us find a better fit. Thanks for a great shopping experience. I would recommend this store.

We had an excellent experience at this Mattress Firm! We found the perfect mattresses and are so excited for their delivery and for a good night’s rest!

I loved working with Mickey. He helped me choose a great mattress for my budget and was so kind and patient. Sleeping so much better and would definitely recommend shopping here.

Scott went above and beyond in helping us to select the right mattress and adjustable base. He was super knowledgeable on the products and we’re pleased with the whole experience.

Kyle was definitely customer service oriented. He was patient with me and gave me the information I needed to make a decision. No pressure to buy a certain mattress. I would definitely send contacts to him.

Kyle helped me out yesterday, I called in needing a receipt from four years ago, completely separate location from where I purchased, and he got it pulled up for me quickly. Super kind and efficient.

Couldnt have asked for a better experience!! This was our first mattress buy and Scott made the process so easy and highly enjoyable!! We got such a cozy mattress and some of the comfiest pillows ever for a great deal!! Wish we had another reason to go back sooner. Go check em out!!

Wow! My fiance and I have been in desperate need of a new mattress...between pricing,the need for something to support both our back issues, and shopping during a pandemic, we were prepared for a possibly un-fun experience. Donald at the Glendale Mattress Firm immediately dispelled our anxieties and we had the perfect mattress with the perfect price bought and paid for in under thirty minutes. He was kind, informative, knowledgeable and very chill. No one likes a pushy salesperson but Donald treated us with respect and allowed us space to make the best decision for us both. We are incredibly pleased with the experience and relieved to have a new mattress on the way. Visit Donald and Glendale Mattress Firm...you wont be sorry!!! Thanks Donald!!!

Had a great experience working with Kyle to purchase a new mattress. He was very thorough and knowledgeable and clearly explained the differences between the many options. Additionally, I left confident in my purchase and the value I received. Would highly recommend.

Excellent experience buying our new mattress. Staff was extremely friendly, knowledgeable and NOT pushy. They were patient as we asked many questions, tried out many mattresses and some multiple times. In the end a great experience!!

Kyle was great! We went in not really knowing what to look for and he really helped us find the mattress that best suited our needs.

We had a great experience buying our new Tempur-pedic mattress from Scott. It was actually a fun morning. There were no high-pressure sales tactics, just lots of information and helpful service. He even gave us a deal on another mattress for our daughter. I would definitely come back to this store!

Great experience with Scott! Helpful and knowledgeable about mattresses and sleeping methods. Awesome customer service

Mr. Maxwell was extremely helpful to me and got exactly what I was needing and looking for and delivery was scheduled for the time that was most wanted. Excellent service

Mick was great! He helped us right away when we walked in and showed us every type of mattress until we found the one we wanted. He didn’t pressure us at all and made everything really easy. Thanks Mick for all of your help :)

Had and amazing experience with Mickey! He was very helpful with assisting me with my purchase. He went above and beyond to make sure my needs were met, amazing customer service! Thank you.

Good experience so far. Delivery is pending. Recommend

We went in today And had a ton of questions and Kyle answered them, and sold us an awesome hybrid chill plush king mattress.. he set everything up since we are moving out of state made it quick and easy and overcame any objections ....I would recommend working with Kyle if you want to be treated right over off Colorado blvd

Great experience! Was in and out with a mattress I actually wanted in 20 min. My preferred style and cost were considered to show me options I would actually want and so I could get it quickly. Loved it, would definitely return and send friends.

The in-store experience at the Colorado Blvd location was great! Our sales professional was knowledgeable and took the time to explain the pros and con of each bed without being pushy. We were very happy that we were able to get next day delivery. Unfortunately, the delivery team delivered the wrong box spring. We did not notice this until we put it on the bed and it did not fit. When we called the store, the sales team were apologetic and quick to try and reschedule a new delivery, but unfortunately we were leaving town that afternoon and now will not get our boxspring for another couple of weeks when we get back. The delivery team needs to pay more attention to their job.

I’ve been dreading buying a new bed… It just sounds like such a hassle! Went in, BJ greeted us, gave me my space to try out the different firmness of each bed and was there with all the answers to my questions. I’ve already recommended this location to multiple of my friends, he was a pleasure to work with and really took the stress away! Can’t wait for my new bed to be delivered (which will be VERY SOON!!!)

Scott was very knowledgeable, helpful, courteous, and friendly!

I got a great deal here. Labor Day sale. Salesman is very nice and knowledgeable. I wanted to check other places too but I had such a great experience here, I just decided to buy my mattress here :)

Our salesman Scott was great. Very informative and helpful. Great experience.

Mick and Kyle were awesome! Mick listened to exactly what I wanted and was extremely kind! Definitely recommend this Mattress Firm!

Edmundo was a fantastic gentleman that helped us find a great mattress for a very fair price. He listened, wasn’t pushy, and really made us feel valued as customers. He’s a stand up guy. He’ll take good care of you. Don’t hesitate to give him a call

Colin Sullivan took awesome care of us!!! Wasnt pushy about buying a bed and understood our finances. Awesome recommendations.Cant wait for our new pillows and topper!!We will definitely be back for a tempurpedic bed soon!!!

Entire experience was seamless. Knowledgeable salesman, Scott, answered all my questions. Great price for Black Friday.

Great customer service. The team partnered with me to find the best beds. Thanks so much for your help!

The store was clean and the staff was very friendly. Curtis understood my needs and was able to direct me to the perfect mattress. I’d highly recommend this store to anyone in the area who is in the market for a new bed.

Kyle is absolute gem!!! Excellent Customer service, helpful and kind...Always a good experience at this location...

Adrien is an amazing sales manager. He takes his time understanding what your needs are and what bed you fit you the best. You never feel like you are being rushed or not having enough option! I decided to go with his recommendation and love my new bed!Thank you Adrien!

Smart and knowledgeable staff. Very easy to work with.

Great customer service and great selection. Ask for Mickey, he made the process fun, educational and easy!

Great fast experience. Bought a mattress for the guest bedroom. Kyle was super helpful, in and out in less than 30 minutes and picked up the mattress at their warehouse sameday.

Update/Edit: a gentleman named Edmundo from the store reached out personally and changed our bad experience to Awesome. He offered a few options to compensate with our bad experience and also refunded the delivery fee that I paid for the damaged mattress. This is the true definition of taking care of customers.Terrible experience!! Spent $800 for a brand new mattress and received a damaged mattress from the warehouse. When I asked for an exchange they charged me $30 delivery fee.... Not sure why I am supposed to pay a delivery fee for a damaged mattress in the first place.. it doesn’t make sense. When the delivery guy showed up today he said he would have to inspect the mattress first. After inspecting the mattress he refused to take mattress with him by saying this mattress is already “damaged”.... YES I was aware it’s damaged that’s why I requested an exchange and paid the delivery fee. I did not mean to pay a 30 dollar delivery fee for the guy to tell me it’s damaged..

The best customer service and care Ive received in a long time! Edmundo made sure we got the best mattress for the value. We went in because I have low back pain and needed something to help take the pain away and give support while sleeping. He was not only knowledgeable in his products but also in best sleep practices and genuinely cared about me and my health. I highly recommend him and this store.

Colin was a top notch employee. Hooked me up with a good deal, very respectful, very helpful. Made for an overall delightful experience.

In January 2020 I purchased a Serta Willow Brook Pillowtop mattress to replace the Sealy mattress that I had in my Airbnb suite that was at least 10 years old. I tested the new mattress and although it was a bit soft, thought it was very comfortable and the price was good. Its now September and Ive received three unfavorable reviews concerning the BRAND NEW mattress. I looked at it carefully between guests and Im not even sure it is the same mattress that I tested (purchased floor mattress). It has a very distinctive dent in the middle but slightly off to one of the sides. I couldnt believe a brand name like Serta would already have developed a problem and I called the store twice, and twice I was told I would get a called back to resolve the issue that he was with a customer...you guessed it, no call was ever returned. Ive addressed the problem the best I can with plywood and a folded up blanket under the problem dip. I will NEVER purchase from Mattress Firm in Glendale again and I will never purchased a Serta mattress again either.

I went into to order a second Beautyrest adjustable mattress frame as we liked the first one we ordered so well. The sales person was very friendly and helpful in getting it arranged and shipped to our location. The frame is sturdy and easy to self assemble.

Great experience! I walked in and was quickly helped by BeJay. He asked what my major keys I was looking for were (budget, firmness, etc), and showed me many great options. He also explained all of the deals they were offering. When the mattress I choose wasn’t available for 2 weeks, he was able to get me some additional deals on the delivery and protector to go with the other mattress that I chose, since it was a bit more expensive than my other choice. When checking out, explained all of the financing, 120 day price guarantee, and 120 day ‘trial’ (in case I don’t end up liking the mattress). I absolutely recommend this store to others!

The retail salesman (Edmundo). Was very courteous, informative and helpful. He helped me find the perfect mattress in my price range. No pressured sales tactics just great service.

Christi was great. She helped me find the right bed and base for me!

Scott was a fun and no-pressure sales rep. And the mattress is great.

Colin Sullivan did a great job assisting me..he listened, really thought about my issue, was professional and encouraged me to come in to let him assist me personally. I appreciate his assistance and he saved me as a customer.

Had a fun and useful visit to the store. Was greeted promptly by Patrick, who was friendly, helpful, and knowledgeable. Ended up buying a mattress and frame. Never felt pressured or needled. Patrick was great and I highly recommend talking to him if youre in the market for a mattress.

Edmundo was the perfect salesman an we were (and are) totally satisfied with our purchase, but the delivery was problematic. Ultimately we received everything we expected, but the wrong sized non matching mattress and box spring mattress were delivered. They were unable correct the mistake immediately and I had to disrupt my schedule and come back to town from vacation to accommodate the delivery. Overall, Mattress Firm made everything right . I just wish they had done it right the first time.

Excellent customer service. I didnt actually go into the store. Mattress Firm is ubiquitous around the Denver metro, and if it werent for corona virus I would have been in the stores trying out beds and looking for sales.I used the Mattress Firm website to get an idea and look for deals. The site is very user friendly and allowed for comparative shopping, as well as letting me know what is available at what store and when it can be delivered. I spent a few days online shopping, deliberating, and talking things over with my partner, then we made a decision. I was about to order online, but there was some confusion regarding which base was available for the mattress I wanted, so I called the number on the website for a store at a nearby zip code.Edmundo answered the phone. He was extremely helpful. He was not pushy at all and he did not try to sell me anything. In fact, he helped me save hundreds of dollars by getting a base, rather than buying a box spring, and he added additional discounts on top of the holiday sale price I was getting online. He emailed an invoice with a link to set up payment, and he also arranged for next day delivery, on a Sunday the day after a federal holiday. Im very happy with the customer service, especially Edmundo, and Im told I have 120 days to try the mattress and return it if Im not satisfied. I definitely recommend.

My whole experience was amazing Scott 625 s co.blvd location hes awesome 😎😎😎😎😎 😊

Kyle was great i would like to say it was a great deal thank you

Great place! Sterling was very knowledgeable and patient while he guided us through finding a new mattress.

Edmundo helped me find the right mattress for my budget without being pushy. I felt he sincerely cares about his customers. I recommend this location and Edmundo wholeheartedly.

I had a great experience with Edmundo Roth and highly recommend his assistance with mattress shopping! He assists without being overbearing and provides helpful information to make the right choice. Thank you!

Edmundo was amazing! He got me exactly what I needed very quickly at an amazing price. He didn’t have to do what he did but he went above and beyond. Great guy. Thanks!

We have bought multiple beds from Mattress Firm and will continue to do so in the future. We bought a mattress 5 years ago that didn’t fulfill its guarantee. Mattress Firm took care of us and gave us warranty. Kyle, the store manager, answered all of our questions. He went out of his way to call other stores to find answers to the question of what the warranty would cover. We got exactly what we wanted and were covered for every penny that we originally paid for the old/bad mattress. Kyle also waited patiently and answered every question as we tested seemingly every bed and pillow in the store.

Great customer service! I went in passively looking for a mattress and ended up purchasing a mattress that I never thought I would have.

Edmundo Roth was my sales associate and was very helpful. I would definitely recommend this store, their products, and him as a salesperson. I got a sleepys memory foam mattress, which has so far given me two of the best nights sleep I’ve had in a while!

My salesman Edmundo was awesome in helping me out.I receive my TemperPedic tomorrow.I’m hoping this will be it for me.I appreciated all the information he gave me in order to make my decision easier.

Beyond amazing customer service. Quick and easy experience. Great friendly helpful staff. Thank you so much!!!

I just left this location with a new mattress. Edmundo was a fantastic salesman. He was professional, pleasant, and just a good guy. I always felt like he was trying to give me the best price he possibly could. I could not say better things about Edmundo or this location of Mattress Firm. Thank you!

Edmundo was a great help for us. He patiently and clearly explained the products. He is professional and a great seller. We had an amazing experience with him. I recommend him and the store for future shoppings.

Edmundo was a great salesperson and helped me find the product I needed at the right price

Horrible Experience.I ordered a bed for my toddler online as it is the COVID time and stores were not open. I placed the mattress delivery about 3 weeks out as his bed frame was coming then as well. My husband and I spent a ton of time prepping my son for the shift from crib to bed and got him excited and his room ready. I had confirmation e-mails of my purchase with the delivery date and an initial window from 8am-9pm. The night before I received no call-ahead to give us a more updated delivery window. I also went to their website and called their help line, online chat, and e-mailed them asking for more information. EVERY SINGLE LEVEL OF ASSISTANCE led me to a robot or computer and I could never talk to a single person. I eventually gave up and just assumed my window was 8am-9pm and it would be delivered.The delivery date comes and by 1pm I had still not heard from anyone about a mattress delivery, my sons whole room was cleared out and set up for him to have his toddler bed, and I could still not reach a single person on the phone to help. Every avenue of assistance was a recording that gave me zero information and ended with due to COVID we do not have live agents at this time.Eventually I returned to their phone system and followed the instructions to get a sales team rep who could help me buy a new bed. The recording, before a live person picked up, told me that this sales person could not help me with existing orders, delivery, etc (exactly what I needed help with). but I continued anyway. Low and behold, a live sales person picked up IMMEDIATELY! The saving grace of this whole thing was the awesome gentlemen who answered the phone, looked into my order, told me my mattress has been back-ordered and was not available for delivery for another 4 days. He was awesome, but this was unacceptable. My toddlers room has now been rearranged, and he has been prepped for this transition just to lead to 4 more days of waiting and he will now be even more out of his routine in preparation for this change.This was an incredibly terrible experience. I will never be shopping here again and will tell this to everyone who will listen in hopes that another family does not have to deal with this.I would give Mattress Firm SOME leeway on the COVID times had I not been immediately connected to a sales person but could not get help I desperately needed after they already had my money.This was inexcusable. Never again.