Great customer service start to finish and in between. The sales rep (Mark W.) was timely and extremely knowledgeable and was not pushy or over zealous in trying to up-sell us. He was available to make any changes.The install team of Stewart and Jose were extremely down-to-earth and efficient doing their job. They spent more time answering our questions then the entire installation process took. Great service and high quality product.
Erich and Alex did and excellent job installing my Awning.They came early and did it quickly. They did a great job informing me on how to take care of it.. VERY HAPPY
Just had our new awning installed today and so far so good. We love it already. Eric and Alex D were professional, cleaned up after themselves and in and out in no time. Eric gave me a thorough explanation of how to work our awning and how to enjoy it for years to come. So excited for the new addition to our home.
Due to Covid it took a while to receive the awning, but we are pleased with the product and our installers Eric and Manuel did a great job installing the awning and instructing us how to use it.
Stewart and Erich were here today for a service call on our awning. They were polite, friendly and efficient. Pleased with the customer service we have received from from Liberty Home Products.
We recently purchased a sunshade for our porch from Liberty. I would like to compliment the installation team, Jason and Jose, for going above and beyond our expectations in order to make our installation perfect. They had to modify the mounting bracket to ensure that shade hung level. Then they routed the electrical cord exactly as I requested. They were polite, professional and did a great job. Thank you for your great service.Dixon Smart, Broomfield, CO
We were very disappointed with the service and communications with Liberty. They are proficient at invoices but no-showed for the installation appointment (though we did receive the confirmation email), failed to inform us of choices on our product, and did not communicate the proper details for electrical needs for our motorized shades. The gentleman who came out for measurements showed up early while we had another meeting. My husband stepped aside to meet with him, and was given incorrect information on electrical needs. He was asked about colors and replied “white”. The guy went on his way. The salesperson emailed to ask our color choice and then informed us that white is not an option. The installers came and that’s when the lack of communication in the company was really apparent. Several weeks later, new install date comes and they had failed to get us on the schedule. No apologies, just the facts. The good news - final product looks great. My advice: don’t pay the deposit until someone has come to your home and fully communicated the details of the project.
Stewart & Jose came out to replace a rusted end cap. They were wonderful and went above & beyond for me by removing painters tape the house painters left that was too high up for us to reach. I was impressed with their kindness and how well they look after their customers.
A Liberty security door was one of the first things we invested in when we bought this house six years ago. Its beautiful, sturdy, and totally well made. My granddaughter loved it so much that she invested in two for her front and back doors.Now we have another issue. A front yard tree is failing (its coming down next week), and with our house direct west facing we knew that taking it down would compromise our interior shades as well as heat us up inside with no more shade provided. I contacted Liberty about an exterior awning, but the sales rep advised me that an exterior solar shade would work more efficiently for us. Nice!! A product that would save us money (how often do you see THAT? Not a push to up sell, but a more cost effective product that will work better for our needs) as well as help tremendously with the deflection of exterior heat.Manuel and Jason just installed my exterior solar shade and I feel like my front window is wearing a super hero cape now! Both men were professional, very courteous, installed my shade quickly, cleaned up the mess, and gave me tips on operating it.You cant go wrong with a Liberty Home Product. We are completely on board with supporting a long standing local company who has stellar products and employees.
We met with Will to discuss purchasing a new patio awning. He was very knowledgeable, courteous and professional. Zeb and George did a great job installing our new awning and we absolutely love it!All three gentlemen arrived on time for our appointments and the installation went off without any issues. We highly recommend Liberty Home Products!
We have been doing business with Liberty Home Products for more than 20 years.We ordered a new awning for our enlarged deck several weeks ago. During a recent wind storm, the awning began to sag on one side. We called Liberty for help. They sent an installation team of Stewart and Zeb to adjust the awning. They arrived at the scheduled time, and made the adjustment in about 15 minutes. They were very professional in doing their work and the adjustment was free. We will continue to do business and recommend Liberty and their staff to our friends.
Liberty Home Products installed a wind screen to our back porch. It works beautifully and is exactly what we were looking for. Team members Stewart and Jose arrived early and installed the screen with ease and expertise. We have other products on order! We definitely recommend their products and services!
Just had our deck awnings installed by Jason and Nick - they look awesome. On time and kind :) Enjoyed the banter about Michigan with them as well. Nice work guys!!
We met with Mark and went over all the options. He was extremely knowledgeable and answered all of our questions. We ended up going with a roof mount. Stewart and Ruben did our installation and they were great with explaining how the installation would be done and suggestions for the power cord. After the install they went over everything and answered all of our questions. We are really happy with the quality of the awning and installation of the roof mount.
Stewart and Jose were friendly, fast and efficient. Very happy with the entire process.
Weve always trusted Liberty products and today reaffirms it. Thank you and shout out to Junior for installation of our storm door! Junior was efficient, courteous and professional. Thank you for the detailed instructions and for assuring the work area was clean after installation.
We already had an awning installed for our patio and recently added a curtain at the awning edge to block the sun even more. Stewart and Ruben were the installers. They called in advance to confirm their arrival time and arrived when promised. Stewart and Ruben are very friendly and totally professional and competent in performing their job. They went above and beyond by providing information about the operation of the awning that we had not previously been told. Each of them represents Liberty Home Products very well.
Had our second awning from Liberty installed today. The installers, Jason & Alex D,, were on time, friendly, and efficient. They did good work, left the area clean, replaced items that they moved…. Just did a great job. Obviously, we liked the first awning and decided to add a second one, and no complaints with either job.
Eric & Kev were our installers and Dylan was our sales guy. Overall the experience was amazing! Our first appt was quick and they scheduled measurements and install dates right away. They were quick and on time and by far the most reasonably priced I found. I highly recommend!! We love our new awning fabric!
Have a few liberty home products installed, and am pleased with them all. High quality and made locally. Had a few issues with awning and made 1 call and was immediately scheduled. Stewart and Ruben were on time.,very Professional and able to solve issues with explanation and advice on how to keep awning in good shape. Thank you for all you do, and I highly recommended this companys products and services.
Mark was our showroom expert that did the in-home consultation. He was very patient with us and helpful when we were making our final selections for a rooftop awning. A few weeks later Erich and Nick were out to install it. They were professional, friendly, and took the extra time to demonstrate how to operate and maintain the awning. I would absolutely recommend Liberty if you are looking to spruce up the outside of your home.
Manuel and Jason installed the replacement fabric this afternoon for my awning recover. They were on time, friendly and courteous, and got the job done quickly. They also strapped the electrical cord for me. Good job! And the awning looks wonderful.
Stewart and Jose were punctual, friendly and professional. I will happily recommend Liberty Home Products to our Castle Pine friends.Robert Brooks
From scheduling the estimate to installation, the process of adding a solar shade to our deck was easy. Mark, the sales specialist, was informative and provided suggestions for the application to function optimally. Rob and Zeb were efficient installing the shade. They provided a lesson on use and tips for a long life for the product. I would highly recommend Liberty Home Products.
Stewart and Ruben were great. They came and repaired a motor that was not installed properly by other techs earlier in the summer. Unfortunately, they had to come back to fix others’ poor work that took another six weeks to get them here to do, after waiting over a month for the original repair. Timeliness of service was poor to say the least and we were disappointed that the original techs couldn’t install the motor properly. Stewart also noted a tear in the awning from the bungee cords that the original guys used. Stewart took pictures and said that they will now take care of the tear. I am waiting to hear from him in the hopes that we can finally have our summer shade back and fully repaired. Time will tell!! The Stewart/Ruben team were kind and courteous. I would give them 5 stars so far! I will post further when the repairs are “complete”!
Stewart and Jose did the replacement install for our awning. Very nice and professional guys. Got the job done quick!
Jason and Jose installed our Sun Screen Shade on our back patio today They were very nice and professional and did a great job. We are very happy with our new shade. Thank you!
Eric and Manuel came out and replaced fabric on my awning. Extremely professional, clean, and knowledgable. Highly recommend Liberty Home Products!
We just had our second and third blind installed on our back patio. Our first LHPINC blind is great, reliable and sturdy, so we stayed with LHPINC to stay with good quality. Ive seen online blinds and, although you can get wider single-pane fabric, the quality is seriously lacking (wrinkles, etc). Our installers, Jason and Jose, made quick work of the install and they look great. Cant wait to close them all down on a cold winter day, crank up the heaters, and enjoy our outdoor living space!
Tyler and Zeb did an amazing job hauling our new awning up the outside of our three story home. They were very professional and made sure we had a clear understanding of how the product worked before they left. We are loving our new awning so far and it is really reducing the heat coming into our 3rd floor!
My awning needed repair from hail damage. The repair job was done beautifully and the installers, Jason and Nik, did a fantastic job with the install, quick and professional. Very, very pleased with the results!
LHP just installed a 10 x 20 awning over our deck. They told us it would only take about one hour and true to their word Stewart and Ruben had the awning up and ready to go in about an hour. They did a great job installing and explaining how it functioned. We love the awning! It looks great and does exactly what we had hoped for. Thanks Stewart and Ruben.
I just received my awning and it is wonderful I dont know why I waited so long to get one. Everyone was very responsive from my first phone call to Karen to the guy who came to measure the roof who even told me I could get a bigger one and suggested a better color choice. Stewart and Ruben came to install were polite and on time. They took the time to show me how to work everything. I am going to order another one for the other side of the deck.
My shade was installed today by Stewart and Alex. They were efficient and professional. My shade had to be resized after not fitting the first time, but the company handled all arrangements and got my installation rescheduled within two weeks. I love my shade!
Liberty Home Product has great service. I got my awning installed in June 2021 and had to schedule a follow up to adjust the pitch. Steward and Ruben came out and they were quick and precise.
Stewart and Ruben just installed our new awning ..they were very professional, on time and did an amazing job in explaining how it works..We absolutely love it and are so happy we went with liberty. They sure know what they are doing!
Stewart and Ruben did a Great job. Everything looked very professional and Stewart was very informative about the awning. We just recently had this done just yesterday and it looks great. We look forward to spending time in the shade.
Jason and Jose installed our sun shade and did an awesome job. Both were very courteous, friendly, and professional. We are very pleased with the product and the installation.
Security / Storm Door. Excellent product at a fair price. Installer, Junior, was prompt, courteous, and efficient. Volunteered any needed explanations.
From my first phone call to Liberty to the final installation of our new awning, I was extremely pleased every step of the way. Thank you Jorge and Mario for your great work and professionalism!
We have used Liberty at our last 2 homes for multiple products (ie....storm doors, window well covers and now an awning). Liberty is the only way to go for exceptional quality and service. In this last case, our sales rep (Mark), was informative and knowledgeable. Today we had service reps Stewart and Ruben out to do some repairs to our awning. They were super personable and knowledgable in their repair. I appreciate the help and tips they offered. As always, they were on time, and cleaned up their work area when they finished.
His name is Junior. Didnt act like a junior. Was totally professional and answered all my questions. Make a few positive suggestion that set my mind at ease. Did outstanding work on our door.
What a pleasure to work with your company! We bought a roll down shade 18 years ago and finally had to have a new fabric and motor put in. Robert and George were great installers! They were quick, efficient, very respectful. Such high-quality product and work is difficult to come by
Both Jorge and Mario were professional and did a wonderful job with my install of a motorized porch shade! Thanks guys!
We had a patio awning installed by Liberty about 8 years ago. It is a simple, robust design that works superbly well. We like that they are made locally and that the service folks are from the factory, not a third-party company.Last week, we wanted an adjustment to the awning, and the folks who arrived could not have done better: they were on time, courteous and knew their stuff. Stewart and Robert set things right and were off.A few years ago a tree fell on our house, crashing the patio wall and wrecking the awning. The Liberty design is so sound that all the key components went back into use, while the arms had to be replaced. A good design with good field support. Highly recommended.
Stewart and Rubin were very knowledgeable about what needed done to my awning to make in workable. They then went a step further and tested my retraction monitor and lubed the moveable parts of my awning. Stewart was very patient with my questions about birds making their homes in my awning and how to discourage their moving in! Thanks so much!
Called twice to set an appointment to have rubber threshold replaced and clips that hold the glass to the door frame. They canceled the first appointment rescheduled for the next business date. Between 8. and 10. I called at 10:15 no one had showed up. They said they would call be back. At 11 I called them someone would be there within the hour. At 11:30 the guy show up but has no clips! So frustrating!
Stewart and Zeb did a thorough inspection of our awning and expert job of repair. They arrived within the service window I was given and were professional. Thank You!
Had window well covers installed by Liberty, they did a great job and fit well! Our installation tech was awesome as well! Will use Liberty again for other home products! Junior Brungardt was our tech and was great!
We purchased an awning from Liberty Home Products and are very pleased with all aspects of this purchase, including the installation team, Eric and Nick.
Liberty Installation Team Members, Stewart and Rubens excellent job knowledge and customer service skills should be recognized and rewarded. Their pleasant personalities and tips to on how to properly maintain my recently purchased and installed patio awning with drop curtain brought added value to this service visit. Liberty Home Products is lucky to have Stewart and Ruben on your team.
Our installer, Junior, did a great job on or Liberty door install! He was polite and friendly and our security door works fabulously!
Stewart and Zeb did a great job of redoing the installationof our awning. Thanks guys.
Totally professional. Effortless & Seamless!!Installers very courteous and knowledgeable.
Just installed beautiful awning at our home. We were disappointed the installers were late arriving, but Jack and Tyler did a great job with installation. The salesman was also good in explaining everything. Overall satisfied!
Jason and Jose did a great job installing our awning and were just a real pleasure to work with, highly recommend!
Junior did a great job. He was thorough, detail oriented and had a great attitude.
From start to finish Liberty Home Products was impressive, responsive and made sure that we were 100% satisfied. The Install Team of Stewart and Jack were fantastic. Friendly, polite, covid conscious (wore masks) and most importantly, they knew how to install our awning (it was a bit unusual install due to depth of header in wall). They came back and made an adjustment for us with no problem. From our first sales appointment to measurement to completion, Liberty passed with flying colors.
I had a couple of LHP services techs come out today to make some adjustments and they did an awesome job. i would recommend this company for all of their products, installations and service. Thank you Tyler and Jose!
The installation of my 16 ft sunshade was on time and efficient. Both Robert and George were courteous and informative. Robert took some extra time to teach me the operation, etc. I am very pleased.
Great customer service as well as great product! Eric and NIck completed the installation ahead of time and presented a professional demonstration of the important items we needed to know about the awning.
Tyler and Seth came out today to adjust one of the actuating arms that had drooped on our deck awning. They arrived as scheduled and fixed the issue in no time at all. They cycled opening and closing the awning a couple of times to ensure it was functioning properly following the fix. Really pleased with their efficiency in sorting this issue. Great job. Thanks guys. 👍
This is a great company. I love that they are local and family owned. The installers, Stewart and Jack, were very polite and professional. Stewart took time to explain the awning control. I would highly commend Liberty to my friends.
Stewart and Ruben came to adjust my retractible awning. They were prompt, efficient and friendly and my awning looks like a million bucks again. 5 stars for sure.
Stewart & Ruben did an excellent job repairing our awning. It works perfectly.
Im so excited to have my new awning! Tyler and Seth arrived during scheduled hours, was very professional and gracious answering all my questions. They also provided great tips on how to best use the awning. Im looking forward to hosting my first deck party with SHADE!
Tyler and Nick came to my place to adjust my awning. They came precisely on time and had my adjustment done in very reasonable time frame while servicing all the key components on top of the requested adjustment. Liberty Home products and this crew in particular do excellent work and I won’t hesitate to use them for my home product needs in the future.
My awning was installed today by two efficient, professional guys, Stewart and Urel. They explained all the functions and the awning works perfectly and looks beautiful. Thank you.
I am so pleased with my Liberty storm door! It looks beautiful and provides added protection for my home. Junior did such a professional installation. He explained how my door operates. Thank you for providing a quality and gorgeous door.
The security doors have held up great. Got them in 2005. The company was able to provide me with a copy of my original invoice in 2021! Amazing customer service!
The installation of our awning was excellent. The installers, Stewart, Rueben,Rob and Zeb were skilled, respectful, efficient, and answered all our questions. It was a hot afternoon but they worked hard and completed the installation in a timely manner. They cleaned the awning arms and deck when job was completed.
We had Robert and Stewart install our outdoor sun shade. Not only does it look and work great, the guys found a perfect place for the power cord and school us on the use, including info about wind. Great job Robert and Stewart!
Stewart and Ruben recently installed our awning... Fabulous and wonderful caring job. Nice guys too!
Great and fast service! Mr Jason and Mr Jose were able to fix our awning without replacing it! Thanks!
Tyler and Jose provided outstanding service adjusting our awning. They were on time & professional. Liberty Home Products customer service is great!
Rob and Zeb installed a sun shade on our pergola. They were very professional and ensured that they understood the goal of the project. There was a small mix-up for the relocation of an existing LHP sun shade but this was not the installers responsibility. I am giving five stars because LHP came back and everything was resolved and all the project goals were achieved.
I had a custom Liberty Home Priducts security door installed by Junior Brungardt. He was very efficient and professional. He also explained the door mechanics and how to change the screen and glass.I am very happy with the door and the service from the technician!
Great installers for my 2 awnings! Kev and Eric were very helpful and professional during the job.
The boys Tyler and Zeb were extremely professional and kind!! They were very efficient as well.
Great work by Jose and Jason installing our deck screen. They were flexible and asked questions to make sure it was installed according to our wishes.
Good overall experience. Installation was on time and our sun shade looks great. Robert and Gorge did a great job!
Tyler and Jose came out and installed our solar shades on our back patio. They did a great job and were very professional. I would highly recommend them.
Robert and Seth installed our deck shades, and were awesome! They answered all questions, were quick, precise, and professional as far as installation, and put us at ease that it would be done right. Great install job and thanks!
Installers (Manuel and Jason) were very professional and did an excellent job.
Our awning was installed by Tyler and Seth this week and it was a great experience. They were courteous and explained everything thoroughly. We especially appreciated their practical advice on using and maintaining our new awning.
Liberty Home Products did an excellent job from beginning to end with our patio awning project. Tyler and Jack were awesome during installation and made sure we were happy with everything!
This company continues to be the best ever! The first door I purchased was in 1987, 34 years and several moves later, I just purchased my 3rd door. The entire experience has been fantastic! The sales call was impeccable, phone calls to the office to set appointments were pleasant and easy, installation was on time and enjoyable. This time there was a small hiccup with the door handles and my call for assistance was met with a next day inspection. They set a repair appointment and called me to ask if the time scheduled was acceptable to me. They did it without my asking or demanding! That handle fix just occurred (prompt and professional with an apology for the trouble) so I called to thank them and follow up with any remaining charges. Surprise! No charge! They made it right and were happy to do so!This is the 7th door purchased by me and mine and every experience has been wonderful. To my knowledge, every door is still functioning and in use today. They are expensive, yes, but WOW what a fantastic product and company!!!
JR Brungardt installed my new security door today. He was fast and efficient. Loved dealing with Liberty from start to finish!
Stewart, Ruben & Danny installed my awning today. Despite rainy, uncooperative weather, they were incredibly dedicated and got the job done right. Im very pleased with their work and would recommend them and Liberty to anyone!
Very easy to do business with. Junior Brungardt was a great installer, very professional and personable. This is the 2nd storm door we purchased from Liberty.
I’m was so impressed with the knowledge and professionalism shown by Stewart and Ruben. You should be very proud of them. Way to go.
Tyler & Alex D. came to my house on Saturday the 20th and installed my awning. They did a great job, the installation process went smoothly and it was working within an hour. Will definitely use this company again.
We had an issue with our initial install and had to have service come out to help.STEWART & RUBEN showed up and did a great job. They were thorough and quick. Thanks!
We have had a wonderful experience with everyone that we have worked with! Monica was very helpful in deciding what options would work best for us based on her experience. They never tried to oversell. They have been very honest with timelines - we were expecting to have to wait until August for a fabric that was backordered. We were pleasantly surprised when Sunbrella was able to ship the fabric sooner than expected, and Liberty sewed the awning and met our original installation date! The installers Stewart and Ruben were very professional, knowledgeable and patient as they installed the awning. We are looking forward to being able to spend more time outdoors during the Colorado heat!
Tyler and Jack did a wonderful job installing our new awning. Quick installation, fair prices, and lovely new shaded area in our backyard!
Stuart and Ruben were absolutely fantastic-fast, efficient and professional!!!
Our Liberty home product Shades were installed today. Robert & Stewart did an excellent job and were very nice and friendly! They explained how to use the control and use of product. They look amazing. 95% glare blockage. Thank you!