This place is amazing. I had a problem with my car for 2 years, and 3 car dealerships in 2 stats could not find the issue for 2 years. The issue with the car was a serious one and could literally cause a fatal accident. These guys fixed my car last year. I could not believe it. I drove my car for one year since then including 3 long road trips with my car and that problem never happened again. Thank you guys! you are awesome.

All the people there are nice in my experience, just really expensive. Could not afford. This is a good place if you have a lot of money. Like alot. So definitely not the place to go for college students. Although, when I went to pick up my car, no questions were asked about why I declined the jobs. Respect.

I’ve been bringing my cars here for many years. They are very professional, knowledgeable and I never feel like they are trying to take advantage of me because I’m a woman. I highly recommend for all your automotive needs.

Ive used (and recommended) Pro Auto Care for at least a decade. They have always been honest. They do what needs to be done and there has never been even a hint of upselling. The Denver location at least has always been impeccably clean. This service was just a general diagnostic for a new car with 5K miles. They did a great job of giving it a good once over, changing the oil and rotating the tires. Which was really all it needed.

4th time here and I couldn’t recommend these guys enough. Great communication and reasonable prices for great service!

We have been taking our vehicles here for years. They do good work and are reliable. They will lend you a vehicle if needed while they repair yours. You can make payments on your bill if you need be. They are friendly, informative and care about their customers.

I’ve been a loyal customer of Pro Auto Care since I first discovered them 13 years ago. They’ve helped me with all 4 of the cars I’ve had in between. I trust them because they do a great job and they’re honest. I highly recommend this shop!!

This place is incredible! I entrust my Volvo XC60 to Pro Auto Care for absolutely everything. They are experts and professionals inn everything they do. I am never disappointed

Other mechanics had looked at my car before, but none could figure out what was wrong. The pros here figured it out and got it fixed up. They are all very nice and professional.

We drove from the springs to have our commercial truck serviced by pro auto care they are passionate about servicing your car. They went above and beyond! Highly recommended

Pros: Clean business, and exceptionally polite staff. They are definitely articulate when speaking with you, and very friendly.Cons: Very overpriced parts. My old car gas tank brand new is $100-150, and they quoted over $600(not including labor). I declined that repair very quickly. The biggest con, and reason for my 2 star review, is I was offered to pay $300 to diagnose why all my rear lights werent working. I, of course, declined, and each day since have checked my rear lights multiple times. No lights are off. It felt like they were gunning for hundreds over simple repairs that I will go elsewhere for(I have already been quoted 75% less somewhere else), and for made up issues like my rear lights.

I can’t even begin to describe how grateful I am to have found this shop!!! I knew my truck wasn’t going to be an easy fix, I also knew it was going to be costly. The guys here at Pro Auto are in a class all their own!! Never once did I feel like they were taking advantage of me for being a Woman, or in any other way. They were straight forward with me which I appreciate so much. They worked with me to get my truck up and running, they were nice every step of the way, and they were very patient with me. I can honestly say my truck runs great now(finally) because of their care and time. They also know I’m in the middle of moving out of state and will be taking my truck with me. These guys went above and beyond to make my truck safe for me and my kids to be driving in and for that I will always be so grateful to them!!! They really have made me feel safe about the long drive. They’ve also asked me to keep them posted on when I leave CO in my truck AND when I get home to TX so they know I made it safely!!(say whaaaaa!?) They even found AND spoke to a shop in my new city so I know where to go if/when I need anything!!! I never in a million years would have thought I would receive superior service like this!! They truly care, and they really are a great bunch of mechanics and gentlemen!!!! Thank you again to all the employees at Pro Auto Care Denver!!! You guys really are awesome!!!! So much love from this little lady, to y’all!!

Outrageous prices and rude customer service. I recommend that you stay away from this place, even as a last resort.

Alex, David and the team in the car hospital saved the day yesterday. Our Jeep was in the shop getting the usual high level service we always get at PA. Then, Mom needed to get to a doctor appointment so our other car was used. Lots more here, but between a flat tire, 100 degree temps and a serious need to get the Jeep back in service, the miracle happened. Back on the road, Mom rescue done, everyone safe thanks to Team Pro Auto!!!Loyal customers for five years since we met PA, and a lot more years on the horizon.BenP and family

I love Pro Auto and have been going there for many years. My kids also use them and I always refer them if someone needs any car repairs. Thank you Pro Auto!

I’ve been going to these guys for few years now and they’ve been always honest and very helpful. Professional and fun too, never had issue. Great place

Wonderful service agents. So friendly and helpful. Brett, David and Alex were all exceptional

Dealt with Brett and he was amazing, very knowledgeable! Great job Brett 👍

A diagnostic test was done and my transmission is history.Theyre pretty nice guys at Pro Auto Care.

Way to expensive! $1000 to install a 300 alternator! Maybe takes a good mechanic 30 min! I work to hard for this place to change this much! Have 3 guys answering phones but still put on hold and don’t call or do what was asked!

We love pro auto care. Having moved to Denver from Boston where we had had a long time trusted mechanic, it was hard for us to find someone new that we felt we could trust. We tried several different shops, but were not impressed by the level of service. Finally, we found Pro Auto Care. Alex has been so amazing in helping us sort out what the best options are for each situation. He really makes us feel like he cares about us, and has several times taken the time to call me and help me sort through my options. Having a mechanic you trust is important, and we are so grateful for your help Alex!

Took all day to do an oil change. Kept getting different answers when trying to get an estimated time of completion. Have been a customer for many, many years. This is not the service we’ve come to expect.

They were able to get the part needed to fix my car, and get it back to me in the same day. I was very impressed, and the staff were all very nice!

Love this place. Staff is really respectful and helpful. The paperless system they have in place is great. They immediately send you estimates and results of check on your car. Also the waiting room and entrance is very nice and clean.

Great service, willing to work with customers, great communication. You guys saved me my job. Thank ever so much !!!

100% hands down the best company to bring your automotive needs to! Family owned and they are professional and amazing customer care! I’ve never been more pleased!! I recommend 1000%!

My first time, I was impressed that myneighbor and 2 other customers spoke of taking their car there for years. I expect to return.

They did a pre-owned inspection on a car I was thinking of buying and they sent over to my phone.a very very detailed Inspection in which sold me on bringing every car I own or want to own to them. They are thorough and fast and trustworthy with pictures included in the report! Very helpful!

This place is a ripoff. Don’t go there. Overpriced and took forever.. they charged $200 for power steering service which was FANCY BS name for just replacing the fluid.. save yourself the trouble and go somewhere else! They tried to charge me for diagnosing problems I TOLD THEM about! Sheesh.

Alex was a great communicator! Great customer service on his part. That’s the only reason I give this company 3 stars. The reason for this is the prices and labor costs. I believe their prices are equal to that of a dealership. They wanted to charge me $60 to replace a $8 coolant cap that would take 5 seconds to change. Also $220 for 6 spark plugs that cost maybe $10 for the best ones!!! I would suggest you look around and obtain other estimates from other shops before you dish out $1,000 for something that could’ve been done for half that. But hey that is my opinion.

Great and Trustworthy! Chris was very honest and transparent about my vehicle diagnosis.

Very good service👍🏻🤗

Pro Auto Care is an outstanding example of a business that runs the way you want all businesses to run.1. They communicate effectively and often2. They are highly proficient in what they do3. They are honest, forthright and provide all information up front, no jiggery-pokery on the back end to squeeze a few extra nickels out of you.4. They stand behind their work and back it up with a guarantee that actually means something5. They understand that customers are the lifeblood of the business6. They go above and beyond for their customers7. They can be trusted

I have been a customer for over 16 years. I trust their work and they have always been courteous and friendly.

I was impressed by the great customer service and the comfortable waiting area. I felt confident that the team woud look over my vehicle and give me honest feedback. I will return for future work.

Great and to the point. Definitely felt like this is a shop I can trust which goes a long way when dealing with auto repair. Their service was priced right and timely. Brought my car in to get checked soon after had a run down of what was needed along with what was recommended. 2 days later my car was ready to go. Will definitely return and recommend them to anyone needing auto repairs.

Pro Auto Care is a 5 Start auto repair shop, hands down!Alex, is amazing at customer service & the pricing is fair & honest.Professional, well trained, & skilled technicians & great warranty on all labor, makes this auto shop, a must try for any auto repair.

Super friendly staff and really clean interior. Gave me clear and detailed information on the issues going on within my car. Did an outstanding job on all the repairs needed, and even got all the work done ahead of schedule.Will definitely be back in the future and trust them for all my vehicle maintenance needs. Highly recommend Pro Auto Care and trust them not just with my car, but also for my family and friends vehicles as well.

Best/only place in town to bring your Japanese van for repairs. Great staff; very trustworthy.

Friendly, professional and prompt service with good warranty on remanufactured transmission.

I am from a small town in Montana. My car was having problems on the freeway. Being a female my worst fear is to be stranded on the road. I turned into the small shop where I was welcomed With a can-do attitude. They explained the problems of my vehicle and the solution. Not feeling like I was a female being taken on a ride with high prices, and poor quality. Instead I found, a Family owned business. with a small net community atmosphere. To know that in such a big world I had possibilities. My vehicle was done to technicians certified quality. I am back on the road again heading to my family. Knowing that I am going to be safe again. I recommend this company to everyone who is having a vehicle issue. Thank you Pro Auto Care.

Very helpful and detailed recommended repairs

I brought my car in for some diagnostics. They told me I needed to replace my PCV valve because there was oil on my air filter. The PCV valve is downstream from the air filter. The oil was coming from the engine vent line that doesn’t have a valve on it. Totally normal. They also quoted over $100 in labor to replace my purge valve, which took me 2 minutes to replace. They told me my radiator and hoses were bad, but my hoses are fine it’s just the radiator that’s leaking. They told me coolant was leaking onto my serpentine belt, and needed to be replaced. I inspected it, and there were no signs of any leaking coolant on the belt. Told me my oil needed to be replaced, and I do my own oil changes and keep records, and it is not time for a change. Told me I needed a tire rotation, and I just had them rotated a few weeks ago. This is just your classic shop trying to overcharge you to replace anything and everything that doesn’t need to be replaced so they can keep their mechanics busy and make more money. Absolutely do not recommend this shop.

Andrew was incredibly helpful, polite, and honest. Alex also answered one of my calls and helped me while Andrew was busy. They helped me get a tow truck from a solid company that didn’t charge an arm and leg. Pro Auto Care fixed the problem and let me know what else needed to be done eventually. Great service all around

It is a good car shop, mechanic, is created some following tru the years .The only bad thing I have to say is that because of that.they think the customer is never going to question some of the work they suggest..Be careful when you go in.is all I have to say...

Pro Auto care was extremely diligent & very accommodating. Their customer service is top tier & would recommend anyone needing any vehicle maintenance/care to make the trip! Everything about them is worth it!

8 Yr customer of Pro Auto Care with two cars. Ive spent probably close to $5k over the years but they lost my business today. Historically Pro Auto Care has great customer service. Prices were a little high, but the customer service and quality of work made up for that. Those days are gone. My last two experiences with them have gone poorly.Today I had an oil change and wheel alignment and had fully expected to receive the discount sent to me in the mail, also available online. Because I did not have the physical mailer, nor could print out from my phone, Randy would not honor the discount. He emphasized he must have the physical mailer as they track the number on it. I would not have known about the special, nor what it was called had I not received the mailer.Im done with Pro Auto Care and recommend you look elsewhere for car work. Al doesnt give a hoot about customers

Alex is the best...he found me the last available part in the country and will be installing it on Monday in my 2011 Altima. They are honest, professional, and NEVER up sell me.

Not the cheapest place in town, but they stand by their work and use quality parts.

They are very professional. It’s a family owned business for 27 years and they don’t deserve these bad reviews, I 10/10 recommend this business 🖤 Great employees, super friendly as well!Keep up the hard work guys!!

Always satisfied with their service, especially their customer service. Estimates are accurate for both cost and time.

These guys inspected and serviced my Mitsubishi Delica. Knowledgeable techs, quick turnaround and easy customer service.

I’ve had some bad experiences over the last few years with auto shops in the area. I was hesitant but hopeful about coming to Pro Auto Care. I am so glad I went.Alex at the front desk was friendly, professional and knowledgeable. He explained everything to me (what they were doing to my car, about their shop, and the staff expertise) did not pressure me to get repairs right away and was courteous. As a female I’m always hesitant about going into auto shops by myself. I felt welcomed and was not talked down to by the staff. I got a list of the items that would need repairs in the future, with prices, and discussed when I would need to get the repairs done.I didn’t sit in the waiting room, but it looked nice and comfortable. Snack and drink selection seemed nice as well.

Very professional service manager and tech’s. We take all our personal and company vehicles to get serviced at pro auto because we trust them when a problem is needing to be fixed not just to make extra money

Drove in from New Orleans and my 2015 Jeep Wrangler had suspected water pump leak. Upon dropping Jeep off on a Monday they said they had to do a pressure test to determine where the leak was coming from. OK. I Also asked if they would put more air in my tires as I aired down for an off road adventure but only put 30 psi to get me on the road to ensure I made it to a shop. Later on in the day I got an email with a detailed list of a complete inspection of my Jeep which included change spark plugs due to mileage. At the same time I got a quote via email saying they changed spark plugs due to mechanic visual inspection. Which I found contradictory but maybe thats just the way the default description in the computer. The verdict was water pump and found oil cooler leaking, so I got both those changed and said to replace serpentine belt since they taking off anyways. The water pump came in at 66% above dealer list price, the belt 90% and the oil cooler which is a dealer item only 115% over list price. It took 3 days to get me back on the road without putting air in my tires like I asked, but I reminded them and they did. So 3 stars for an average shop with above average pricing.

Always great service .

Pro Auto, I heard you on Tom Martinos radio show and I needed 2 of my vehicles to be worked on, the work was as good if not better than what I had heard about on the radio! The staff was very professional and communication was outstanding, I was always in the loop on what was found, needs to be done and what could wait, I had added an extra suspension job on one of the cars and they were able to squeeze it in! Pro Auto, you have my business in the future! Thank You ALL

So unlike other auto care companies. Pro auto Care mission is to be completely transparent with the customer and deliver 100% quality work ASAP. Anthony is a great person who really took the replacement of my cars headlights as a personal endeavor. That made me feel good and I will return and encourage you too spend your money here

Pro Auto Care is a trustworthy mechanic to get your vehicle maintenance and issues taken care of!

Thieves I tell you! Over priced, unnecessary, unattainable quotes. Who does this to people? Do people actually give you this kind of money for sinple repairs? This is outrageous

Amazing experience! I called around to a few places in town for a quote, and Andrew was the only one willing to talk me through my options. He even reassured me that they were doing everything to save me money. A job that I expected to take weeks, they got done in less than two days! And then he apologized for the delay!All those fears you may have about mechanics gouging you or being condescending, you will be in such good hands here. I have found my dream mechanic and will not go anywhere else again.

Very kind staff. Theyre truly a neighborhood auto service shop in that they care about the customers and arent out to take advantage. Were thankful to have found an auto shop we can trust!

Very good will go back 👍

This was our first time using this shop and we’re so thankful we did, we’ll now be lifetime customers. The service, professionalism and super clean, welcoming shop was like no other garage we’ve ever used. Thank you for the great experience.

They did a great job on my car and made sure to get everything done in a timely manner so I could safely drive home across the country. They were also very responsive and very accommodating. Most shops were unable to fit me in so last minute but they fit me in and got my car in and out in a day! Highly recommend.

I have been using Pro Auto for over 10 years. They are fantastic. Honest, reliable and very, very dependable. You can not match their service, quality or price.

The team at Pro Auto Care only provide the services you need to keep your vehicle running safely. If they say it NEEDS to be fixed, do it. They will inform you of other maintenance needs but they let you decide If they are not critical. They take their time with each customer to answer all questions and to explain all repairs if asked.Honest, reliable, and affordable are words I use to describe this small business. Please support them!

I had a cross country trip and had engine troubles. pro Auto Care took me right in even with a full schedule and got me back on the road. I cannot recommend them more highly

These guys were fast and professional. The problem ended up being more than I can afford for an old used car, but they were fantastic!

They were able to get me in quickly and got the car diagnosed and taken care of quickly. Appreciated the app and text messages for updates and quotes and that someone always picked up the phone. Will use them again for future repairs.

Each time I spoke on the phone to Alex or Anthony, they were so friendly and kind.as if we were best friends. Customer service skills of all the men I met in person there, top notch. Superb! I’m so thankful I did my vehicle inspection there on a 4Runner I’m considering buying. Best decision, I will be a customer for future needs. Wonderful experience. I left happy, confident and fully supported!

These guys were awesome. I called last minute to see if I could bring a car I was thinking about purchasing in that same day for a vehicle inspection and they made me an appt for within an hour of when I called. They pointed out issues that I would have never have thought to check, and gave me a quote for how much it would cost to repair them. Because of their thorough check, I ended up not buying the car to avoid issues down the road. Can not thank these guys enough!

Excellent service, very fair pricing. The guys in the office were knowledgeable and answered every question I had. Had my transfer case and transmission fluid changed. They specifically use what is called for it in the vehicle manual (no brand sponsorship) which makes me feel secure. I’ll definitely be coming here again!

Service was prompt and on time. Staff was professional and courteous.

Great place for vehicle maintenance! Alex was helpful in making my visit here comfortable and easy. The crew made sure my car was in tip top shape. They even have a phone charging station in their waiting area. Pro Auto Care truly cares about their customers.

This is the second time and 2 different cars Ive taken to them. I will never use them again. They cant communicate with the customer properly, quoting one price then charging another. My first car, a Hyundai they told me there was this and that wrong with it. Im not a trusting person, I took it to Bill Crestmoors on Holly st and they saved me over a $1,000. Well, since Covid-19 no shop could take my Ford immediately. Pro Auto was the only one but even then they couldnt fix it until the part arrived (understandable). Monday they call and tell me the part is in. I say, okay well Im working a double and Ill drop it off Tuesday morning. I was told by Alex that it is an easy fix and wouldnt take long. I drop it off and Andrew tells me they might need to keep it overnight. They never call Tuesday to let me know if they were keeping it. When I finally had time at work to see what was going on, they were closed. So, Wednesday I work morning shift have my phone on ring for the 8 hours, no call. So, I call them when I get off and they say its ready to pick up. So what? We get quoted different prices then we dont even get a call for an update.. I will NEVER deal with them again because in this case, 3rd time is not the charm.

I came in to get a used vehicle inspection before buying a new car. They gave me great feedback and a good understanding of the decision I was making. All in all, 10/10 for service and professionalism

Staff are very polite not sure yet on the cost being fair or not but I do know that they can and will find and inform you everything wrong with the vehicle. My 1st car immediately was satisfied that they found everything I already knew was wrong. My only issue was that I thought that I paid for all of the suggestions found including my real issue for bring to the shop was I was unable to get lights; track, brake and abs to go off. Which means bad wheel bearings. Unfortunately it was the shops call to only repair one. Which I understand was to look out for the expense, but misunderstanding I thought was already included in my almost $3,000 repair bill. Now it will have to return to be repaired and I get the joy of another bill. But because they are as honest that I found and pleasant to speak toI sent more business hoping for a better outcome. Well, the quote was almost $700 to re program a key fob to start the other vehicle and that is not even touching what repairs are needed once the car is programmed. But they were very polite and let me send my locksmith out to program the key which cut that bill by $625.00So, that did helped my repair expense so far. The part that is totally awesome is They have a company that will tow great price and delivered my car to the shop and included it on the bill.Thanks, Anthony for your patience, honesty and dependability. I look forward to more business with you and your Wonderful Pro Auto care crew.

They were so nice and worked with me as I was waiting for my warranty people to get it together. Great service great people

Outstanding. I couldnt have hoped for better. Thank you so much.

Great service and friendly employees 10/10

My buddy didnt want to leave a review because he was too mad but ill leave a review in his behalf, they charged him 4 hours of labor on something that only took them 1 hour to do they are taking peoples money and im not ok with it and if your ok with people screwing you over then go right ahead and get your car done by them but Id look for a different shop because these people are money hungry

Explained every step of the process.

Quality work, I know cars and this shop does great work. Went above and beyond and did the job great. Very knowledgeable.October 2020. Wanted to write an update and just express my gratitude for the quality and professionalism that I received from Pro Auto Care. They gave me an honest assessment on the condition of my car that allowed me to make the tough decision to purchase another car. They never tried to sell me any services but gave me good advice to make a good decision and I cant thank them enough. I would highly recommend bringing your car to them.

Best place to take my car for repairs and oil changes!!

Excellent experience with this auto shop. From the time I called to set up an appointment, to the moment my keys were safely returned to my hand, every step was smooth and efficient. Especially like that I wasn’t immediately pressured to to purchase services that weren’t immediately critical to the health of my car. Shoutout to Alex one time too! ✊🏽

Called over 10 places to have my AC serviced. We were on a cross country road trip and needed the work done quickly and none of the other places could see me because I needed the work done quickly.They told to come in the morning so that the car was ready quickly. They did an amazing job and I highly recommend them.

Great experience very helpful group of people

THE best service ever seen it wasnt expensive at all the person is there was VERY nice I definitely recommend and I will go again 1000000%

Had an issue with my car for over 6 months that several other mechanics around Denver couldn’t figure out. Came to these guys and they got it fixed the same day. I will continue to bring my car to them. Best mechanic I’ve found in Denver. Thanks!!

My wife and I brought in our Subaru Crosstrek for a second opinion, after a different shop had quoted us insane amounts of potential cost and work without specific explanation. Anthony and every other employee at Pro Auto Care that I interacted with were extremely professional, polite, and effective. They were able to fix our car much for affordably while talking us through every step and part needed. Looking forward to being a long-term customer here and highly recommend checking them out!

I love this service it was so helpful and nice I RECOMMEND them 100% the normal price of what they did should cost much more but it was ONLY 150$ the staff is SO nice so as I said I recommend them 100% if I have anymore car rubella I will be going to them :D

Another great experience at Pro Auto Care! They were extremely friendly and inspected my car with great detail. Costs were reasonable and they were thorough in their explanation.

What a stellar crew! Very knowledgeable, super friendly staff. I recently had a pre-purchase inspection done here and received the most thorough report that saved me from buying an overpriced dud. Anthony was especially patient going over the report with me and was willing to share his knowledge with some helpful recommendations. I later brought in our other car to have a service and Alex was also great! Will def be coming back. These guys really take the extra time to make sure your vehicle is well taken care of.

I am so glad I took my truck to Pro Auto Care. They were cheaper than I expected, and went the extra mile (doing more than I expected). They took me back In the shop after the work was completed where the mechanic filled me in on the work that was done and why. I am easily frustrated by businesses that struggle with professionalism and quality of work and I have to say, Pro Auto Care exceeded my expectations. 5 stars all day.

Finished my oil change ahead of schedule, and gave me a nice discount for being a new customer. Love that they were able to accommodate my high top van. I’ll definitely be back.

Wonderful customer service and friendly interactions with all. Very through explanation of current issues and low pressure regarding what to address during today’s appointment. Will definitely be back!

After being stranded on the highway and getting my car towed here Alex was very understanding and did no work without my permission. He has very good communication skills. If youre looking for someone knowledgeable. That just wants to get you back on the road without raking you over the coals. These are your guys

Some of the best customer service I have ever experience. They took me as a walk in on Christmas Eve and had my car ready within a couple hours. They also gave me a holiday present on my way out. Definitely will return next time I need a repair. Other garages were several weeks booked out even though my fix could not have taken more than a half hour

Yeah my repairs took a little while but the worst part was that there was people not wearing masks in there and talking to me without even any regards of them wearing a mask and I am immunocompromised if I get it I will die.