Zero stars. Buyer beware they will do what ever they can not to honor their battery warranty. I bought a battery and it died leaving me stranded. It was within the 18 month free replacement period. They said it needed charged and would be fine. Two weeks later battery died again and Im stranded again! Took it to the Lewisville location an they replaced it no questions asked. I will not use them anymore.

Always professional real part expert the best

This store condones hatred, violence, and the spread of false information.

Best auto parts store in Denton

Usually have what I am looking for.

Great service friendly staff

My coworkers recommended NAPA to me to buy parts from. Nick, was super helpful and super patient me with. He made the process very easy. Not only would I come back but I would definitely recommend this location to others. Thank you, Nick, I appreciate all your help!!!!!!

Had what I needed awesome

Ordered a special part and they got it for me in a day or so

Good customer service with no BS.

Best auto parts store in Denton. I always get the right part on the first trip and at a good price.

Good group of guys and good parts. Always my go to.

Arrived with my elderly father in law and needed a battery replaced that kept dying and stranding me. There were 2-3 staff members in the shop. I was legitimately surprised by how little they seemed to care, and when they told me they were going to lunch and wouldnt help me, it was confirmed. Basically if I wanted to wait a few hours for them to eat, maybe they could help. Like, really? I was there Monday 10/22/2018 in the early afternoon. I believe I spoke to the manager, though I could be wrong.

I go in to return a part for a car that was not needed. I ordered the part online. I check with napa online and they say to take it to any of the stores in the store locator and they will be able to accept the return. I walk in and the little guy behind the counter looks like a deer in headlights when asked about the return policy. Shorty could even move his stuff out of the way so I could set the part down. Very rude, probably because of his height he couldnt reach over the counter to get his stuff. He says you will probably have to take it to a corporate store. He says they dont return NAPA items because they are a franchise of NAPA. Someone should probably train these people on how to do their jobs completely instead of just standing around at a counter all day and wait for customers to come in and be rude to them. This is why Auto Zone is so much better than NAPA.

Honest guys there. Recommended a good local shop to get me back on the road quick!

Was helped immediately. And was helped taking my heavy purchases to my van. I have limited mobility and appreciated the kind service. Helpful and knowledgeable employees.

They had the exact brake line w/the exact fittings for my old 1972 Nova when Autozone & OReallys couldnt come close. Only $6.16. Some prices cheaper than Walmart. My new store!

Great service excellent knowledge and great experience. Theyll go the extra mile and get the part you need when no other part stores can

I call up here all the time and they seem eager to help. Always nice in store as well. Thanks for all the help.

I love the front counter guys at Napa in Denton they are very knowledgeable in car parts, trailer parts, always very friendly with fast service. It is this is a great place to shop

Great guys, excellent service. Only place I ever recommend everytime! Nick and Damien rock!

Never had any luck ordering parts from Napa always slow or cant get the part, not my favorite store at all.

If they dont have it they will get it. Always good service and quality parts

I have to say they were friendly but the remanufactured alternator I purchased failed 2 times, and when I returned the second defective product I was told I would lose the core charge and that they didnt reimburse for that. So when I went to another parts store and purchased a new OEM product I had to fork over an extra 40 dollars to cover the core charge. Labor is crazy to get this part off so two failures was a major issue. Then to pay more for a new product is insult to injury!

The sales team, drivers and the owner go above and beyond to deliver quality customer service in their industry. Owning a auto repair shop locally they know that delivering the right product in a fast pace is imperative in our business and they deliver just that.Spencers Auto RepairKrum, Tx

They have a very knowledgeable crew and over 35 years experience under one roof

Its amazing that they can get anything for any machine or any vehicle. And they can usually get it the same day.

Great counter staff, helped me find a pretty obscure part.

Fast walk-in service for a low pressure ac switch, in and out.

Im a 24 hour diesel tech. Had a customer go down in Denton. Not a whole lot of heavy duty parts houses. Came here, and they had the part number memorized. It took longer to run my credit card than for them to grab me my part.

I am not sure what store the other reviewer went to, but the Denton Napa auto parts is perfect. Down to earth staff that always have the part you are looking for. If its not in stock they will go out of their way to find it for you. They always have a good attitude and a story to tell. It is always a personal expirience and not the upity I dont have time for you attitude of the chain stores in town. If you want knowledgeable parts help come to this store. Clearly the first reviewer doesnt want to have a small town expirience of Napa!!!

Quality products

Store sucks you going there to get some battery cables made theres not a soul in the store except the only employee any tells you itll be 2 days in any sense you down to Garland Texas to go get battery cables made stay away from Napa

Damien and Paul are always soo helpful every time I go in there. 😁

Literally never have the parts I need, all need to be ordered and these are for domestics and imports and all fairly common cars.

More than your typical parts guy counter help!

Best auto parts in town

The only place to go for auto parts...

Good folks

Out of the part I needed.

Great folks, better prices

Best for ford parts

Great customer service, products, and selection

Hubby getting car parts

Always has the parts I need

Good service

Great

Excellent services