Theres never a good time to have a window busted out, but thats what happened to us on a Saturday evening. Looked at options to replace it on Sunday but there were few. This business was one of them, stating on here that they were open from 7am to 7pm on Sunday.I called three times on Sunday and texted once. Never did receive a response, even on Monday. Perhaps they are really busy right now or something, but having owned service based businesses in the past, you can at least take a moment to respond to a voicemail and/or a text to a customer inquiry.Thankfully, we did get a call back from someone who was more than willing to take care of our needs and did so quickly. In fact, the competitor called us back, quoted a price, arranged the work, arrived and completed the work in less time than Car Glass Express has had to return our first ignored voicemail.EDIT: Several weeks later they responded to me on here, admitting they dont answer their phones on a day that Google says they are open for business. To this day, this is the only response ever. They never ever gave us a call back at any point. Busy or not, it takes mere moments for a call or text back, but I appreciate the eventual response on here.
Definitely wound not recommend this company. I had to call them back out due to air leak and strip on side of windshield was flapping in the wind. when he came out and finished the repair, he had used an excessive amount of black glue in right upper corner that the glue was caked on inside of windshield and all over inside interior. it not only continued to leak air but also started leaking water. he was rude and informed me if i had any more problems to call him and not LYNX warranty. he was more concerned about them calling him and him having to hang up with his bank to call me back. a week later, I called him to inform him it was still not fixed and I have yet to receive a call back from him. I am having to file a new claim to get my windshield done right.
I called these guys to get my windshield replaced and the service they provided was great. They are priced great and Jason has no problem answering any questions I asked. He made me feel comfortable. Extremely polite and as professional as they come. I highly recommend this company. You wont be sorry.
Terrible business. Called and tried setting an appointment 3 times, got sent to voicemail all 3 times. Left number, no one called me back. When I called back, spoke with someone who had a very nasty attitude.... I work in the car business and will definitely NOT recommend this place for you
Wow Called these guys for a rock chip repair in my windshield, the guy said it would still be a little visible and that no one could make it go away 100%. But for the life of me I cant find where it was & to top it off I got a lifetime warranty. these guys are fast and friendly. I will definitely recommend their services
Paid cash with good price. Came to my daughter’s job replaced the window as agreed. Put green tape on top edge of glass until window seal adhesive dried. Waited 72 hours and removed tape, the seal did not bond to the glass. Tried at least 10 times calling in an attempt to get them to fix the problem but could not contact them. Finally went to safelite and had it done right. Really amateur work and very bad service. Would not recommend them to the dead. Got my money and ran. STAY AWAY.
These guys sure do take care of a lady! Got my car broken into and called around and got some prices, these guys had the best price. They were fast and professional. Way to go Car Glass Express!!
Fast service the installer Jason was great. All easy no fuss! The installer was on time and called ahead! Got me a new windshield!!
Jason helped me out with my windshield replacement. He was very professional and charged a very reasonable price. Would recommend them and would have them back if I ever need them.
I was driving threw the Denton, TX area on v-ca and I got a chip on my windshield. I pulled over and googled for a repair. Found this company and took a chance. Im glad I did. Jason answered my call and met me right away. He was amazing, friendly and helpful. He put all my worries to rest for my ride back to NJ. THANK YOU FOR THE HELP!
Just don’t
Our sister store is awesome