Been doing with this Tire Choice for Ten years. Always satisfied, that includes going back when something doesnt feel right, like an alignment.Brought the car back explained what didnt feel right. redid the alignment no questions asked got it back totally satisfied problem fixed
Ive brought my cars here several times and have always enjoyed the good customer service from the people working at the front desk (hence not a one star).However, last time I brought my car in for a low speed wobble, there was a new person I hadnt worked with before who was telling me the tread on my two front tires was worn and they needed replacing. I pointed out that Tire Choice had sold me those two tires just 6 months and 10,000 miles prior, at which point he changed his mind and said it was my back tires that needed replacing.At this point, against better judgement, I decided to have Tire Choice inspect my car anyway. Their estimate came back at over $6k and included 4 new tires and many suspension parts they said needed replacing.Some of those suspension parts I recently had replaced at my trusted mechanic and most had been inspected twice in the past year by the dealerships mechanics and given a clean bill of health.I brought the car back to my trusted mechanic and they fixed the problem for under $300 with a new, single matched tire and alignment. The issue was a low speed wobble and the problem was a tire with a bubble. Replacing it fixed the wobble.
I went here asking for a quote, which they offered for free. They told me it would be $1.5K for break pads and rotors all around for a 2017 ford mustang ecoboost. I knew this was excessive. I did my research previously and knew it would be up to $800. They didnt give the option to choose whether or not i want to flush the break fluid (which is recommended but not necessary as they made it seem). They also said that if i need new calipers it will be even more. I thought i made a mistake doing my research and counted the 800 max as one side and not all the way around because the price was so excessively higher than expected but after speaking to my lyft driver, friend, and neighbor, i called firestone and after giving them mi vin number, they priced it at $768.48. No hidden costs. I called to have them stop and luckily, they hadnt started working on it yet, so they didnt fight me much on it, only mentioning some bs about insurance on their parts rising the cost. I didnt want to get into an argument with the gentleman that priced my car even though i was furious so i played dumb when i came in. He asked me who priced it lower (i didnt mention firestones price to him, just that it was lower and that it was from a small shop) to see what his response was. His excuse was that they cant compete with small shop prices. I laughed it off and left even though i knew he was a crook and a liar (i like making idiots out of people that think im an idiot). I had to check if they had stolen anything from my car after i got my keys back. They didnt, but the fact that i had to check speaks volumes of their ethics. The gentlemans name was q. After reading the reviews for this place, he was not mentioned when people commended the place and i dont think its fair to punish others for one persons mistake. So please bare in mind that i havent dealt with the other people mentioned in the positive comments. Maybe its because im a woman and showed up wearing a descent looking raincoat, but if they did it to me, they can probably do it to others so beware this person. Just because people earn a good income doesnt make it okay to rob them. After all, we earned it ethically, unlike them. And like the staff at firestone said after i told them what happened at tire choice, honesty pays off.
Dishonest and false advertising! They had a sign on Atlantic ave. for 2 weeks 19.99 oil change. Bunch of stinking garbage. The actual conventional oil change will cost you $35 almost double from advertised price. And they wont even apologize for it. Will not return nor recommend to anybody. BTW, they still use a lot of Good Year signage and colors, but its deceiving as well. Guys, you need to change ways you do business, otherwise you wont be in it for long.
Quick and very courteous. Oil change
This Tire Choice was outstanding. I had just had my tires rotated and balanced at another facility and they couldn’t put on one of the lug nuts so they left it with four. I stopped in at this Tire Choice and it was a breath of fresh air. They investigated whether they had the lug but and then installed it. They were very professional, courteous and kind. They didn’t even charge me and I was blown away. The job was done professionally in less than a half hour. I highly recommend them for auto service. They turned a very stressful situation into a pleasure. If I could give them 6 stars, I would.
Empty shop yet manager says is too busy to dismount and mount loose trailer tires. 2 star because guy was polite.
West Delray Beach location is excellent!! I started using this place earlier this year since it was close to home and will continue to. I drop off and am called once my car is ready. Great staff here, professional
After a long work week, to find my tire flat was icing on the cake....off I went to Tire Choice. The new store manager, Tom was a delight to work with. He was probably the nicest, professional person Ive dealt with and I would highly recommend this shop. Affordable prices and expedited service!!! Thanks, Tom for taking care of things so quickly!!
My experience here was amazing! Tom really took the time to educate me on what tires I needed and was honest from beginning to end. Service was quick and my car was done in a couple hours. Glad I chose this place!
Told me that a part of my suspension would cost over $1000 to fix, the sameprice as what the dealership quoted. The part itself was $50.
I used this installer for tires I purchased online. The installer told me I had to pay for four new tire pressure monitor sensors. I told him my vehicle was fairly new and it was unnecessary. He told me it was “mandatory by law” and I could not refuse. That was untrue.Later, I called their corporate headquarters to discuss this. They gave me an incident number and said someone would call me back about my concern. I did not hear back from them.
I had a nail in my tire and called a few people that quoted me long times and uncertainty.Brian and staff were friendly and quick to help me!!I would highly recommend them!!
I arrived here with a problem after travelling from out of town. Id totally recommend this Tire Choice. These guys were very honest and trustworthy.Thanks for your assistance! 2015 Ford Expedition.
Extremely satisfied with this facility. Jose, the Assistant Manager, is terrific. He provided excellent choices, was knowledgeable and provided great customer service. I also thought the prices were fair. Tom, the Manager, is also excellent.
Awesome customer service. Very helpful, friendly, and reasonable prices.
Great place. The manager there Jose is very knowledgeable and extremely helpful. I like how he explains everything to me and doesnt try to make me pay for things I dont need. Their prices are very fare also.
Whats their number 1294 1294 is the best that Ive ever had Ive come in the guys are great from the office so the mechanic shop everybodys good I mean grade a service great age I recommend them top notch yes
Great place; easy to make appts online - friendly and honest people. Came in for tire rotation and puncture repair and was surprised when the manager told me that the screw embedded in the tire didn’t penetrate the interior so therefore not requiring repair. He saved me about $40 so kudos to the whole team for respecting the truth!
Tom Penziner, store manager, listened to my concern, and decided to void a repair order I had paid (estimate #166104) dated 3/13/21.I feel this is a great example of customer service, 👏and I appreciate what he did, as I would have been happy with even a partial refund, yet he went above and beyond. Yours, Chuck SRT Minnard
Job well done and in good time
Took my car for an alignment after replacing my rack and pinion, when I got the car back after 3 hours of waiting, the car was leaning hard to the left, came back the next day they worked on it again for another 2.5 hours and it went straight but there was a large amount of play in the steering wheel, the employee stated it was because of one of my tires, but I didn’t have any play in the steering wheel before having my car worked on, I paid for an alignment and had to make to trips waiting for a total of 5.5 hours, and now I have to take my car somewhere else because they played me, would not recommend, left that location with my car worse than when I came in and now I’m down about $90.00… don’t make the same mistake I did, pick another place
Great experience and very honest man name Thomas at the front desk. I thought I needed front and rear brakes because mine were very squeaky, which would’ve been a $400 job. After they examined them for free and they said they were still good with 50% life left, and were probably just squeaking due to the material they’re made of. I ended up leaving with just an oil change after 30 mins. Thanks Tire Choice!
Hit a puddle that turned out to be way deeper than anticipated. Plastic pieces in the undercarriage snapped loose and were dragging on the road. Called Tires Choice on West Atlantic to slip me in on a busy Saturday. Told me to get here at 11 and they should be able to get it done in about an hour. Got me done in 40 minutes, without even a charge despite it being my first visit here.Ill definitely be moving all my tire needs over to this store. They were awesome, friendly, honest and fast. I never give reviews, but had to for this place. Im a tough critic when it comes to service, yet they exceeded every possible expectation.
Great customer service! Stopped in for oil change, tire rotation and wheel balance. Good timing for service. Tom was exceptional! Thx for letting me feel comfortable as I worked on my computer in your lobby lol.
Called up to go in and get a tire patch and talk to Jose when I arrived within a few minutes they took care of me and they were all very pleasant good experience the fire stone down the street I tried to go there couple weeks ago and I made a 330 appointment when I arrive they told me to be at least 5 o’clock till they could touch me I left
This business is fantastic. Friendly and helpful personnel. We come here regularly when we have issues with our car. They are so helpful!
Just got a screw out of my tire and I must say Tom was the most pleasant professional ive dealt with in this industry. Can not stress enough how much i appreciate that. Kudos Tom.
The manager was very personable
Needed a tire patched, was told my tires “can’t be patched” because of special insulation and i would need to replace it. Guy didn’t leave the desk to look at the punctures, just looked at my car. Same day my tire is patched and working great. The other company explained you can just replace insulation when done patching the tire.
Great affordable place for brand new tires. Jerrys customer service is always exceptional. They take great care for me whenever I am in need. I had one occasion where I came in literally 5 minutes before closing and Jerry made sure he did everything he could do to assist and get me the best deal. He personally went and picked up a tire for me after closing and made sure I was on the road the next morning before 8 am
I used to love this place never took my car anywhere else. The customer service, the price, and service were unbeatable however, it seems like things have changed. I took my car to get a repair and while waiting in line the worker at the counter started talking about personal and political issues. Perhaps, it’s just me but I don’t think this is the place for it, plus no one even replied to him and it was a very awkward situation for everyone. Furthermore, when I went to pick up my car the next day I noticed I had a loose part underneath my car that was not loose prior to the repair. I brought it up to their attention and although they fixed it and said one of their guys must have forgotten to clip the part back in. I found this to be unacceptable! if I bring my car in I expect to get it back the way I left it with no additional problems. I can understand sometimes it may get busy and people mess up but the bigger issue I had was with the guy working the front desk that decides to go back and forth with me in front of everyone instead of just apologizing for the situation. Im incredibly disappointed and unfortunately cant see my self going back.
Even though I was late for my appointment, Adam was able to get me in, install the new tire I ordered and got me out in an hour. Adam was professional and helpful through the whole process. Cant say enough about this location, clean environment, friendly service and super efficient. Their technicians leave your vehicle in excellent condition.
I brought my car in for an oil change. It was super quick; I was in and out. Tom is super efficient and honest. Great experience!
Came in with some engine trouble that caused my car to die after accelerating and expected to pay a pretty penny. Fabian and the team realized that my oil was overfilled and was causing the issue. After draining some out I was good to go, no charge.
Excellent customer service, service was completed earlier than anticipated. Very clean waiting area and very friendly staff. Most importantly they were very honest compared to other quotes I shopped around for. I will be back for all our family’s service needs.
I love it here at Tire Choice, these guys are awesome. Adam was very helpful and took care of everything in a timely manner and a great price. Im definitely going to be coming back here for all of my car needs.
My first time here today to install four tires on my truck and get and oil change. Fabin at the front desk took care of me and got me out fast. They just got a new customer for life. I would recommend this shop to my family and friends.
Couldnt help us in an emergency.? Actually didnt really try. Treated my Haitian friend like he was a bother? Imagine that treatment after having a blowout on the highway.
Very happy to see MJ when I walked in for my first visit, who I had experience with from a previous employer of his. Hes personable, easy to talk to, and he does not try to sell you things you dont need. Got me and my vehicle out in a reasonable amount of time. Ill be back!
When we got a flat on the turnpike, we thought it’d turn into a nightmare experience but we were so lucky to have had Adam’s help and experience replacing the spare with a new tire. Fast, friendly, highly recommended. Thanks again Adam!
Jose was great to work with in Delray! Great service. Ask for him
Seriously excellent team! Jerry took great care to answer all of my questions and provided professional guidance on options. Not to mention the prices can’t be beat! Compared them to several others, including my car dealership, and they were by far the best.
I needed a tire patch and was taken care of immediately. Fabian was so nice and informative. I’ll return for all of my tire needs and I’d recommend this place to family and friends.
Thank you so much! Great price and excellent service. Thank you Adam for your help! Had my car back in 3 hours!! Will definitely be back!
The employees here are so nice & helpful.They never disappoint me when it comes down to the service I get done with my car.I only trust them with getting my ride going!Thank You Guys!
Guys were great and extremely helpful! I needed a lot of work done and they added as many coupons/promos to help keep my cost as low as they could.They brought me into the garage to show me what was wrong and explained everything prior to doing any additional work. I interacted with at least three of the guys and each one was very friendly.
This place was great! They were very fast and took excellent care of me as their customer especially MJ ;)Still love going there.Again everyone there so helpful especially Fabian and Jose! Love you guys, thanks so much for all of your help
Informative, polite and accurate. Maintaining and improving on GOODYEARS reputation.
The managers and staff are customer service oriented and go out of their way to earn your business.
This is my second time doing business with these guys. Quick and my car was ready when they said it would be ready. Always EXCELLENT SERVICE! In this day and age great service and fair pricing is hard to find. I strongly recommend this place.
Always able to discuss the issues of my car with me in terms I can understand. Never pushy with trying to sell extra services or products. Straight up about what my vehicle needs to keep surviving and what can wait for awhile. Check em out, it is worth it.
I have been a customer of Good year for at least 10 years. Most of my time was at another location. The Management and staff at the Delray Atlantic ave location have always been thorough,honest,professional and accomidating. Just recently I needed an oil change. I called the boynton location and asked if they had time for an oil change and the manager that answered said yes come on in. When I got there 15 min later. You could tell they were running behind and were understaffed which is fine but let people know. I was greeted 15 min after I arrived. The manager at that location is very rude and acts like he to busy to greet customers. I waited 30 min before being acknowledged for what I was there for. Other customers entered after myself and werent greeted at all! The manager Brian is the very reason i will not return. I called the Delray location, the kindly squeezed me in. I was very happy with Delray and i plan on returning to that location for any future car services that I need.
Jose and Rob, were very knowledgeable and helpful. They showed passion in their job by being extra patient with me. I strongly recommend this company
Loved this place! Rob and MJ were beyond helpful and made sure everything was perfect before I left. They explained what was wrong and how they were going to fix it in simple terms so I could understand. Great price for a great service. Definitely recommend.
The Manager took care of me in a timely fashion and was very polite
Best quick service! I drove in thinking I had to replace my tire. Marco the manager was honest and explained they can replace nail and patch up my tire. No need for a new tire which any other auto repair could have sold me. Thank you!! Highly recommend!
Jerry the manager was terrific to work with. Very knowledgeable and friendly staff. Reasonably priced. Had 2 tires put on and was out the door in 30 minutes!Would highly recommend coming here for tires and the other services they perform.
I would like to thank Fabian for all his hard work on helping me with my car and Gilbert both experts in the field if you need anything regarding your car come see these guys.
Tom is amazing such a nice guy, accommodating, fast such a pleasant experience
Brought my 1998 Jeep Wrangler to have them remove a big nail embedded in my front tire. I have extra large tires with specialty black rims. The tire repair store closest to my house in east Delray would not repair the tire citing possible damage to my tire rims while removing the tire to repair it. Since they are Goodyear tires I went to Tire Choice to see if they could repair it. The service personnel I spoke to knew exactly what to do and while they couldnt guarantee there might be a scratch or two due to the nature of the rims they would do their best. Lo and behold they not only repaired my tire but there was absolutely no damage to the rims. On top of that they repaired it for free. They have definitely won my loyalty and are now my go to tire place for all my cars. I highly recommend this location.
Awesome staff and awesome service! Guys (MJ & Charlie) are super chill and explain everything to you without trying to add on more services. Plus their funny also lol Would def come here again! Quick as heck too. 10/10.
I know its rare for people to take a minute to recognize a local merchant for a POSITIVE experience, but I want to do just that right here. The two service reps I dealt with were friendly and helpful, listened to what I wanted, and made solid recommendations. Plus, their prices are very fair and competitive, and I like spending money in the area where I live. Thank you guys, appreciate you going the extra mile - pun intended - and I will happily return when i need new tires. All the best
After the recent management shuffle, this place has come back as one of my favorite auto repair shop. The current manager and repair crews are offering the solid service at the good old way. Like it!
MJ was great! I was in and out in about 30 minutes for an oil change and a small repair to my windshield washer. Ill definitely be going back for any other issues I may have!
Had some car trouble on a Saturday. Called up and Marco invited me to come right over to help. One of their technicians Rob was fantastic and helped to trouble shoot and fix my car. I highly recommend this shop for their great and quick work, always professional service and very fair pricing.
Adam and his crew at Tires Plus Delray Beach have exceeded my expectations. Top of the line!Thanks- #DelrayDude
Adam and his team were great. I recommend Tire Choice because of the excellent service and reasonable prices.
Great speedy service. Would definitely recommend. Manager Marco was super courteous and professional and work done was top notch. Will definitely come back and recommend to all my friends and family!
Adam is the best manager he’s very knowledgeable and works with you on everything come and see Adam at the Delray Beach store he has helped me out a lot.
Had a great experience here! First off- my oil change was 30 dollars cheaper than it usually is at the jiffy lube a few blocks down the street (I have to get high mileage oil since my car is a bit older). This also included a tire rotation, which is an extra charge at most places. On top of that, they patched my tire that had a nail in it- I had no clue I had a nail or a leak, and they fixed it totally free of charge. Really thankful I decided to switch it up today. I will definitely return from now on!
I took my car in because I had a small leak in one of my tires. MJ took care of me and was so polite and helpful. My car was done when he said it would be and for a great price. I’ll definitely take my car there again when I need to.
Adam and the service at Tire Choice was amazing! Was able to make an appointment the same day and my car was serviced right away.
Marco and Gilbert were extremely helpful. The service provided was excellent and they had my car up and running in no time. Will definitely be back for any car repair and definitely recommend.
What a relief! I moved to Delray a year ago and didn’t have a mechanic- I hadn’t had great experiences with the drive through oil change places either. My check engine light came on and was fearful of $$$ I was going to have to spend to fix it. But I finally found a place I feel safe! Manager Mark took the time to explain each step of the diagnostic and after a new air filter and a quick cleaning of a sensor my car of 120k miles is running better than it has in years!
This location is top notch! Great customer service. VERY FAST. And I was not even charged for a patch (I am a big time customer there). The guys who work there are all great especially the dude who works the front, the manager- I forget his name.A++
This Tire Choice location is the only one I go to. The entire staff are very polite, nice and all go above and beyond, especially MJ. The wait time is minimal every time I come in for service. Staff is very knowledgeable and explains any issues with your vehicle without that uncomfortable pressure other repair shops give you. The mechanics are fantastic so you always know these are honest issues that require attention. You can’t beat the pricing they offer for the quality of service you receive.
Thank goodness for these guys! I picked up a screw in my tire and needed a patch in hurry. I called one place before them that told me I’d need to leave my car overnight or come back the next day at 1pm. I then called this Goodyear/Tire Choice & Total Car Care location and MJ answered the phone in a very friendly manner. He told me to come right in and they’d take care of it. Each gentleman I interacted with was nicer than the next during my short visit. I’m so grateful for their kindness and quickness. They had me out the door and back to work in no time! Thank you!!!
I want to acknowledge the positive, helpful, and superlative service provided by employee Yuri L. at the Delray Beach, FL store. I drove in with a flat tire. Mr. Yuri L. greeted me at the counter. After explaining my situation, Mr. Yuri L could not have been more helpful. I was stuck with a tire that couldnt hold air because of a metal puncture on the side. Because of the sidewall puncture the tire could not be repaired. Although the store was busy, Yuri treated me like I was the only person in the store and personally removed the punctured tire and put on the spare. Despite the fact that all the Techs in the shop were busy, Yuri stopped what he was doing, replaced the tire with the spare and had me back on the road within minutes. I couldnt have been more impressed or grateful for the thoughtfulness of his actions. He won me over. I am so happy to give him these accolades and hope a management team member will read this note. The most important part of any business growth is Customer Service, and Yuri did the company proud. Because of Yuris actions, I pledge to become a new and loyal customer. The right employee with the right attitude can always earn the business of a satisfied customer. So if you ever wonder if a single employee can make the difference in garnering new business, let this serve as a case in point! I will be happy to return, and I wish Mr. Yuri L. all the best with the company and his professional advancement. Best regards to a caring employee. Sincerely...Frank James S.
MJ was very helpful and service was quick and painless. It was my first visit and they definitely made a great impression with service and price
Adam was super nice and gave me a discount and good deal on some new tires :) thank you!
I just had an oil change and tire rotation done here and had an excellent experience ! I was able to make a last minute appointment online and use a coupon as well, which saved me money on a full synthetic oil change, (and the tire rotation was included in the package, which saved me even more) . Great customer service, the manager who helped me was courteous, friendly and professional. My car was serviced quick and efficiently. The Tire Choice & Total Car Care is an awesome place to go to have your car serviced. It has everything, great service, prices, location.
I purchased 4 new tires at this store, and received great service from Mark and the team. Fair price and quick service. One of our tires had a blow out so the spare was on and the bad tire and jack were laying in the back of the SUV. After putting on the new tires they winched the spare back under the rear of the SUV and put the jack and lug nut wrench back into the storage compartment. Excellent work, guys!
MJ was a great help! He was honest and worked with me on the best and cheapest solution for my car needs. Would definitely recommend!
My 2nd time here. They completed my oil change in less than 30 minutes (I had an appointment) and also told me about a recall that I wasnt aware of. Very professional and efficient
Dealt with Tom. He was amazing. They are super honest and great at explaining the issues and options! Im using them from now on!
Great experience! Ordered tires from Goodyear to the store. Staff helped me find a discount on an alignment and installed the new tires quickly, despite experiencing some issues with their internet. I will be returning in the future.
Tom is fantastic. Very honest, great shop. Sound recommendations and thorough communication about the cars issue. Highly recommended.
Wow! Changing my initial review...Im not that naive to think that every garage doesnt mark up the equipment they install, but charging me $550 for an A/C condenser that listed at $198 -- too much of a mark up for me... They get their parts from an Advanced Auto Parts right next store (no doubt they already receive a better discount that I could ever get on everything they order). Ill be using them for their oil changes only. And when they tell me I need this or that taken care of -- Ill do some proper research before I trust them again.Long time customer as well...A shame...
Thank you so much to the team at this location. I left work yesterday and had a severe flat tire 45 minutes away from home. I pulled into THREE different tire places as they were closer to me in hopes to get the tire fixed. Every place turned me away until I got to this location. They were closing in two minutes but took care of my entire problem. They also did it for a fair and honest price. Thank you so much, you have earned a customer for life and I will refer every one I can to this location.
Have been going here for tire and repair needs for a few years now, and have not been disappointed. They have great hours that work around my 9-5 work schedule, and very helpful staff that has always gone out of their way to make sure my car was taken care of and all my questions were answered. Definitely would recommend!
I received excellent service.Fabian has excellent customer service skill and know his job very well.I am very happy with the service. For sure I will come back❤️
If you live in the Delray Beach area then this shop needs to be your go-to Auto Service Shop. MJ was incredibly prompt and knowledgeable with my repair. The entire shop just radiates great customer service. Thanks guys!
When we arrived we were Immediately taken. MJ and Robert were excellent! they called me when the car was ready and I picked it up immediately. I would definitely recommend to our family members and friends!
Spent over $500 dollars on brakes and within 3 months they have gone bad and they will not change them even though they are covered under warranty. They refuse to acknowledge that the brakes are bad even though the car was taken to two different shops and they said the same exact thing, the brakes need to be replaced. Both shops also stated it looks like they used cheap/used parts
I always come here for any issues I have with my car. Every single time I walk in I am greeted by smiling faces and amazing service. In an industry full of obnoxious and stressful experiences, it is refreshing to have such amazing service in Delray Beach.MJ and Robert just fixed my tire. They were crazy busy when I walked in but somehow were able to help me immediately along with every other person there. I’ve never been in a room full of customers and not one of them seemed annoyed or irritated. MJ and Robert took care of me within 30 minutes and sent me on my way to continue on my day. Usually something like this would suck 1 to 3 hours of my time. Talk about painless!Thanks guys!