I am so amazed how my service advisor knew how to diagnose my vehicle which is a Ford Escape 2015 echo boost SE. Michael thank you for saving me money and being honest with me. Yes you always keep me up to date. With being compassionate and caring. My vehicle was towed to your service department which is Lincoln. I appreciate you and your mechanics that do a wonderful job.This is the one one service parts, and customer service you give me is king.Thank also for making me a part of the Schumacher family.
Friendly and Helpful Staff. Clean and very organized store to find the best holiday decorations and arts and crafts you need for any occasion.
The manager was kind enough to let my family in right before the store closed to retrieve 1 item. When we approached an employee to ask where we can get the item, she responded with “we don’t have it and we’re closed”. I proceeded to inform her that the manager let us in, and she refused to listen and continued to tell you that we needed to leave immediately. Another family member tried to explain to her that we were let in by the manager, and that if she could just tell us where the item was (we knew they had it because online it presented many options that said it was in store) we would be out immediately, as another customer walked right past her to get an item at the back of the store………. She proceeded to yell at our family, consisting of a child with disabilities and a 2 y/o, telling us to get out and threatened to call the police. We walked to the front to speak with the manager who attempted to inform the employee that it was okay to be there, and told us we could continue shopping. At this point we were completely ready to be far away from the store as possible. Overall, the manager was extremely nice, and accommodating, and Christina clearly wanted nothing to do with us or her job. The amount of time she took arguing with us, would’ve been the same amount of time it would’ve taken us to get what we wanted and leave. Will never visit again.
I just left Michael’s to get a photo framed. Lucia helped me and she was an absolute pleasure. One of the nicest most patient people I’ve ever met. If you are going to get something framed please ask for her!
I Was kind of upset that the store wouldnt match there own online prices.I was in looking for a memorial flag box for my uncles VA burial flag, the two was the same identical flag box butmgr/associate said NO.I would have to order online and pick up In store or get it shippedGo figure with these stores and you wonder why AMAZON is taking your business/customers
If youve ever walked in a place and felt like you were at home with an efficient and considerate staff while maintaining their professionalism. This place has so many wonderful finds. Go see what amazing deals you find.
Always find something at Michaels unexpected.
I know how important reviews can be so I wanted to write one for this store. I love Michael’s and had never had a bad experience at one. There was a situation and was told it would be solved. I went to one store and the manager did not seem to care at all. I went back to the original store (this one) and Steven, the manager, was incredibly helpful. He was very understanding and made the situation ten times better. It wasn’t a huge issue but it was nice that he was genuinely concerned.
Never know what you are going to find. Crafts, decor, and general time passing hobbies.
LOVE this amazing store. I could easily spend hours here, checking out all the great stuff. A super nice and helpful guy at check-out.
I did a curbside pickup and also had an issue that was taken care of over the phone prior to my items being brought up. Manager is extremely courteous, well-mannered and pleasant! Pick up surface was very quick. Will shop there again
Not my favorite of the stores. The employees are great but the layout is very cramped and the cashier line is usually a mess. Their stock isnt as great as other stores but that could be simply because they seem to sell things very quickly here. Im guessing it is a higher volume store that has a hard time keeping stock since COVID.
Great selection and very friendly, helpful staff.
Everything in this crafts store is well below the quality of similar stores.What happened to all the beautiful floral pieces they had. The ribbon is pittiful. There was no framer to help me. They wont be seeing this face again!
Love this place. Very clean and organized. Helpful staff easy to find.
I luv Michaels. There a crafters dream. I go here often. I was a little bummed when i went there this time because their holiday inventory was so low. But i was able to find things that would work and in retail thats what you want to happen. Sell out of everything .
I love checking out the clearance sections.
Nice place. I also like discounts they have. Much better prices then online if discounts used. And great selection of artsy stuff.
Helpful staff, good selection and some nice holiday items at the time
They have great staff. They just need to get more help up front cashier
Very friendly Team members, all asked if I found or needed anything to just ask.Love shopping at my favorite craft store. Thank you...😊
Friendly staff and well stocked store. Took my daughter in and I had to contain her.
Theyre not honest! Take that for what its worth, whether you go there or not makes no difference to me! I also wont be purchasing another car from them either.
I called looking for a particular wreath I had seen online. They got it, held it at the front and even honored the online extra discount. Very nice team.
Love the selection of products and the sales. Floor personnel are generally knowledgeable but cashiers definitely need trainingIt took me 10 minutes to make an even exchange. Cashier kept trying to charge me
I will admit we like to come here for fun with the Kids on a Friday or Saturday night. Lots of choices to decorate, kids have a god time and enjoy themselves. They do a god job keeping things fresh
Friendly clean store cashier was very sweet
Nice, clean, staff was friendly and helpful with adding my 20% coupon not bad having to drive over to the next city.
I buy most of my level 3 canvases here when the are buy one get two free which is every other month. If you want a great deal get the app so you can see when the paint and other stuff is on sale
I love going there. It always revives my inspiration. Its organized and quieter than other stores which is good when trying to focus and find art supplies Im not sure I even need.
We all have to wear masks during covid -19 so there was no need to look at me like i was going to steal something. All i paid for was 1 pack of yarn needles.
I guess this store does not support the constitution. I was told to leave because I cant wear a mask. I have a medical condition and cannot wear one. They will not get any more business from me
Cashier was so helpful in getting coupons on my home. Saved me money.
Great deals and always find what Im looking for. This is a Michaels thats always stocked and has fun little items that you didnt even know you needed.
Discount. is good for a quick stop...
For all of my arts and craft needs. This place is awesome, very nice and helpful staff. Especially their one employee Pareto, very helpful young man.
More expensive than others with less inventory
I always enjoy shopping at Michaels!!
Michaels always Michaels. Great coupons.
I ordered online for a supposed to be quick in-store pick up. I get there with my toddler, wait in line (as I should) just to be told to wait in another line (there was just one!) and wait for the manager. Ok. Not ideal but ... few minutes afterward I get my order, check the items and they filled it wrong. The receipt said A and the order was filled with B. Get back in store (with a now unhappy toddler) and I am still waiting... seriously? I have been in the store waiting for over 24 minutes now. Never again! Amazon next time.
Very helpful staff the person who helped us with the scrapbooking supplies was so nice and knowledgeable!
Michaels is my craft store version of Target. I can go in and find things I didnt realize I needed!
Clearance items thrown in bunch of containers in middle of a main aisle. No way to browse and maintain social distancing
My Sister & I Had So Much Fun Shopping For After Christmas Sales 80 % Off
Michaels is a great place if you love arts and crafts only because you can find all those little items you may not find anywhere else. But, their pricing is higher than many other places. I always try Walmart or Dollar Tree first, cause you really need their 40% off coupon, otherwise you pay full rate. Dont leave home without that coupon.
Always a pleasant experience at Michaels, too bad they do not sell fabric there. Still, always some great specials and our 40% off coupons makes it even more affordable.
If ur a true painter or just someone who likes and has an interest in art, this is definitely the place to shop! If u need art supplies such as paints, brushes, canvases or even sculptures...come to Michaels
I go here at least once a week for my crafting needs. The sales are amazing and so are the staff 😍
Very helpful employeesSeasonal,;, Crafts,; school art supplies;toys, reading materialOne Stop Shopping.
Best place in town for craft supplies of all kinds
I like this craft store, they always have something interesting. From obscure crafts supplies to custom and stock picture frames. Parking is easy (as it usually is in South Florida), I needed a picture frame, and ended up getting some plain T-shirts which were probably destined for silkscreen, iron-ons, or beaded stuff. They are comfortable and inexpensive. I know several people that buy art supplies there, seems to be abig selection of items. Check local advertising and the website, they often have coupons that provide REAL savings..Good place....
They had alot of nice things and great sales! Store was clean and well organized. Staff was happy and helpfull
Nice fun place
I had an amazing experience here in which the customer service at the check out was just outstanding. Lucy and the manager.. Her name started with a D- just did such a great job at making me feel like a valued customer.
Staff are friendly and nice there and always have a smile on there face and are very knowledgeable about the items they sell.
Love the store along with the manager and employees . Everyday deals and $1 coloring books for my kids :) & the classroom is so nice.
Was able to find what I needed and checked out quickly.
Great stuff
A lot of stuff that gets the creative thoughts going.
Best place to get items I need to fix things and if I dont know how to use something, there is always someone there to show me.
Love going in here but I try to find what I need on my own people are not very helpful
Good prices and great parking. Great app to download to get more for your money.
I love Michaels. I recently got a 2 for one deal on a big shadow box that I made for my mother-in-laws Christmas present.
Great deals good arts and crafts selection.
Great. Service quick and available. Really friendly and fast service
Michaels always has almost everything I need when I shop there, they also have great discounts and sales I love it here
Everything you can think of your crafting needs. The staff was very nice as well.
Help was very good. The store ran out of large bags for the items I bought. Poor management.
Staff was very helpful. Store has good variety. Good sales.
Always a great shopping experience. Friendly staff, clean store, good bargains.
Love this store, some areas are a little tight for a wheelchair and they do not have an electric cart available.
Went for Christmas decorations there so we could decorate uncle crazy Mikes. Awesome selection
Best craft and supply store. Theres almost nothing they do not carry. From Sewing Machines to Knitting yarn and Needles, etc.
Has mostly everything needed for crafts . good service. coupons a help.very nice store.
I like all the doorbuster deals they have and all the individual sharpie markers. They do need better containers for ask the goal options they though
Great store, pretty big, they seemed to have a lot on sale when I was there, but Ive only gone once so Im not sure thats the norm. Definetly worth a visit.
A crafters dream store, but this location was very short staffed. Long wait in check out lines.
This Michaels is a great store. Every thing you need for your craft need. Very friendly and helpfull staff .
Wonderful store. Helpful employees!
Found just about everything I needed but low on stock..
Everything for creating/decorations and more. With coupons for good measure.
The help there is not knowledgeable but it is a convenient location for a quick supply need .
Find anything craft related. And the customer service is awesome...
Wonderfull place has everything that you can imagine for handcrafts and decoration
The Assistant I received was outstanding!
Great customer service. Very nice and helpful staff. Good sales.
Typical store. No one to be found to help. Well stocked
Usually have great experiences at Michaels. Not today. I was in the store for over an hour looking for items for my daughters birthday. Found good deals but the service at the register was awful, particularly, Haleigh. I asked her (before I checked out when there was no line and she had no customer) to check if I had money left on a giftcard. I knew I did because I dont keep them if they are empty. She made me wait to take a phone call and then help the customer on the phone (had to walk away from me) and then attempted to check the giftcard 3 times and told me it was empty. I knew it wasnt but hoped I would get someone else when I checked out who could see the balance. So, when I went to check out there was still no line and I chose to go to Marty (who has been very helpful in the past). She seemed more confident in being able to tell me if there was a balance or not. We waited until the end to check (because i suggested that because that seemed normal to me). I also used a 50% off coupon but the woman only said it took .75 cents off. I knew that couldnt be right. I was spending over $50 and knew what I had in the cart. Anyway, another issue was I was buying a cork board that was in a slot that said $10, multiple ones were there. The lady rang it up as $15. I had a picture on my phone where it was $10 in the store. She kept looking at the screen and disagreeing. She had Haleigh go back and look. Haleigh said it was $15. I said did you not see there were multiple ones of those in a $10. She said yes but it was $15. I said okay can we at least use the coupon and make it half of $15. Or could they honor the $10 price since there were multiple there. She wouldnt do it and didnt even apologize and they were more concerned with talking to ok each other than helping me. Haleigh had an attitude about everything. Didnt seem to want to be there and did not care about me, the customer at all. Michaels got a big BOOOOOOOO, you suck from me today! Oh, and Marty did do something right. There was like $5 on the giftcard. Rude Morons
Great chocolate selections. Elena is lovely.
They always have a great selection
Great store especially if youre into any kind of crafts. Many hard to find items.
Great place and great prices!
Great deals! The staff were helpful and friendly.