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AutoZone Auto Parts
137 E William St, Delaware, OH 43015, United States
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AutoZone Auto Parts
Comments
Fo
Review №1

Nice store with friendly and helpful employees. Everything is well organised and easy to find. No gripes about the inside at all but the location can be a little bit funky to find and get into. Would return here in the future if needed.

Mi
Review №2

Great service! The staff (Jackie Brown the last time) has always been very helpful in replacing the headlights on my cars.

Da
Review №3

Knowledgeable friendly staff and the parts I needed in stocks!

Da
Review №4

Eddie is the store manager here and has been in the business his entire life. He will make sure that you are well taken care of for sure. This AutoZone location in Delaware, OH is well worth the 5 star rating for sure!!!

Br
Review №5

Eddie the store manager was super rude when I came in to return parts that I specifically ordered due to the website telling me how fast they could deliver them.The parts showed up two days late and because of that I had already went else where and purchased the parts.That was my only free time I had to work on my truck and I was upset because reaching out to customer service wasn’t helpful either.The store is still good and I typically prefer brick and mortar stores vs online

Mo
Review №6

Had the exact battery I needed, unlike everywhere else I went.

La
Review №7

Realized the sams club didnt tighten my lugs back at home. Got to WV from NC when my wife noticed one of the locking lugs missing. Popped into the store and walked around like a mook until a friendly employee whose name I wished Id gotten came up to help. I spouted off the lug size and he walked right to the end cap. Five minutes later I was in Ohio with a much less worried wife. Bravo.

Ch
Review №8

Very helpful staff, and fast to get parts.

At
Review №9

The location in Delaware, Ohio is easy to access, and staff is always friendly. AutoZone has a great app to assist in researching the parts you need, but help from their staff is always a simple phone call, and they are always absolutely friendly and professional.

So
Review №10

Thank you so much to the gentleman who put wiper blades on my daughters car this morning. Much appreciated.

Pa
Review №11

Very poor customer service. I was going to purchase a cleaning product that was advertised as 2/$9. Product rang in as $5.xx and I mentioned the sale as advertised. The gentleman that was supposed to be taking care of me proceeded to tell me that if I wasnt buying two the sale didnt apply and I informed him there was only one bottle in stock and he proceeded to let me know that he couldnt make a second one appear yes, sir I do know this and assumed you could still issue the sale price and then he still proceeded to charge me and then had to refund me since he didnt fix the issue. All the while acting childish and huffing and puffing about having to return the product. Rude rude. Such childish behavior over someone asking for an as advertised pricing which most stores give to you regardless of number available in store.

Ju
Review №12

Very friendly, very helpful. Went in at 7:45am on a Saturday and everyone was ready to help. They were respectful and all in all a good experience

Da
Review №13

Eddie and his crew always provide great service.

ma
Review №14

Too many employees standing around while I wait in line

St
Review №15

Thank you for letting me know I was buying a battery that was overkill and helping us save money buying the right battery.

Sc
Review №16

Nice people at counter

al
Review №17

Awesome.. guy came out helped me change me oil

Je
Review №18

I was in a hurry and wiper blades went bad. I stopped here. Was greeted at door told thre young man what I needed, bought 2 blades and he installed them since I was running late. I was in and out and on my way in 20 minutes

Ke
Review №19

Fast costumer service employees are very knowledgeable

el
Review №20

Pretty simple place. Employye had a little attitude but it was fine.

Br
Review №21

Eddie Rowe the Store Manager is so helpful and great to work with. We appreciate him going the extra mile to help us find the right part!

Mo
Review №22

This place is amazing. The parts I needed in a timely manner and was out the door. Everything worked out great

Ap
Review №23

Always very helpful

A
Review №24

The most expensive of the auto parts stores in town for pretty much everything Ive ever shopped for. But otherwise okay.

Ed
Review №25

Great selection and prices

Un
Review №26

Greeted as soon as I walk through the door. An was taken to what I was looking for. So will be back for.more stuff.

Er
Review №27

I love this store, I have been coming here ever since I moved to town in 2000. The staff is very knowledgeable and friendly, they treat you like family and arent afraid to help anyone out in a tough situation. I cant recommend AutoZone enough!!!

Pe
Review №28

Great customer service, I was helped to find the best option for my motorcycle. Knowledge customer care.

ri
Review №29

Great store friendly and helpful staff. Also knowledgeable. Very pleased with service here.

Te
Review №30

Always got what I need.

Jo
Review №31

Very helpful staff, even though they were busy with a lot of customers. Very professional and polite . Helped me find the item I was looking for very quickly .

Au
Review №32

Good parts never had trouble out of anything Ive bought here

Ju
Review №33

Good helpful service. Decent amount of parts in stock. They have some cheap options for replacement parts that perform well. Custom orders seem to come in fairly quick.

Ga
Review №34

Had new battery installed, took less than 5 min, gentleman was nice and efficient.

Id
Review №35

Good service

Al
Review №36

Great place with a decently clean store most stuff have in stock of can get within a day a personal choice for part stores due to the rewards card nails you $20 off after you spend $20 or more 5 times so you get some of your money back enjoy autozone over other stores due to the fact they pay attention to what you have and what you need to get others cant say the same thing

Br
Review №37

Great place. Took in a battery to be checked only to find out had a bad cell so got a replacement battery and back on the road. Thanks for the excellent service 👍👍

Ja
Review №38

They are very helpful and respectful

Ma
Review №39

Went fine. Let me return my battery core without my receipt. Very nice of them

Pa
Review №40

Horrible service. Manager on duty Chad was a foul mouthed jerk, that spent more time outside smoking cigarettes in front of the store than helping customers, I felt bad for the young man that was helping us that apologized for the managers bad attitude and foul mouth...I know the store has some great employees that have been in the business for years, but one bad apple can ruin the whole bunch....Just a straight up BAD experience!

Ma
Review №41

The guys there are very knowledgeable and friendly! Part ordering is very easy! Same day parts if you order them early enough in the day if parts are not already on hand. Use your Autozone rewards card to get discounts once you rack up visits.

La
Review №42

My sons Jeep started repeatedly locking and unlocking the front diff, illuminating and large selection of idiot lights on the instrument panel on a Sunday evening on our return trip to Michigan from South Carolina. We didnt have a code reader and being in unfamiliar territory, we pulled into Walmart. Their auto shop had just closed, but a helpful employee told us AutoZone is the only place worth trying at this time​. He was right!We went to AutoZone, stepped inside and told our story. The manager brought out a code reader, pulled out the codes, confirmed our suspicions, and got a new wheel speed sensor out of stock for us. Then the REALLY good service began. He got his own hydraulic jack and tools out of the trunk of his car and set us up to replace the part. He offered advice and most of all, moral support, as the sky darkened and two cloud bursts passed through. By the time we were done, we were old friends! Thanks very much.

Je
Review №43

Melcom is great! Super helpful and did try to sell me anything I didnt actually need. If I could give him a 6 star review I would! He needs a raise Auto Zone!

Ed
Review №44

They have what I need when I need it. Make things right without question.

T
Review №45

EVERYONE at this location are always so nice!!! I will only go to these guys. So helpful!

Ba
Review №46

Very helpful and knowledgeable. Had to replace my car battery and they had it in stock and installed it in a very short time.

Em
Review №47

Very busy, long line, long wait. But good guys with good customer service.

ca
Review №48

Fixed me up!

Ro
Review №49

On the weekends some of the people working have absolutely no knowledge of automotive parts!! It’s very frustrating. They also let customers just stand around when we are ready to check out. No more shipping on weekends at this store! Period.

Ri
Review №50

Helpful staff. Quick in and out. Products purchased did their job.

si
Review №51

Always better than Allstate insurance!!!. Your in good hands with AutoZone

To
Review №52

I have personally been ignored 3 different times in this store and all 3 times I have put the products I was trying to buy on the counter and walked out. I refuse to step foot in this store, I will go to Napa or advanced auto where they take a minute to help a customer!!

Ma
Review №53

Very clean and very good inventory. Service was polite and friendly

Je
Review №54

Great staff and hood selection. They are always very helpful!

Ka
Review №55

Staff are helpful! They have all the basic car needs and the store is pretty clean.

Do
Review №56

Slow to get service but once I did they were very friendly and knowledgeable.

Je
Review №57

Great and fast service

Ro
Review №58

A great place to buy most important parts for you automobile parts great people and have mostly any thang you wonted

Pe
Review №59

Good service, including installing new wiper blades!

Da
Review №60

Reliable, best prices, friendly and knowledgeable about what I need for car parts and recommendations!

Er
Review №61

They are always willing to help you at this location and are very friendly.

Li
Review №62

Great local auto parts store and reps are helpful and friendly.

Ma
Review №63

Great Customer Service & Very helpful....

Co
Review №64

Super helpful staff provided their own tools to help us fix our truck in the parking lot late on a Sunday night while on a long road trip. Thanks!

Ja
Review №65

I love auto zone, the people are always helpful and friendly

Br
Review №66

Great place to get anything you need for a car

ju
Review №67

An associate Mathew helped us out Alot try to fix my junk brake system. He even had his dad bring some tools who let us barrow them evening we were to get my truck fixed which sadly we didnt. We finally got the master cylinder to work and flow through the abs unit only to find out I blew a wheel cylinder in the rear. Probably due to the organic junk shoes from OReilly Auto Parts that just smelt like burned clutch so there honestly probably is no shoes left so those will have to be replaced. So my poor truck was left in their lot over night and we will go back later today to fix it

j
Review №68

Much better than Advance Auto.

Ci
Review №69

These guys are so helpful and patient!

Ja
Review №70

Only place I go for my car parts

Jo
Review №71

I got what I needed at auto zone

Bi
Review №72

Very helpful employees. Saved me a lot of time.

he
Review №73

Very knowledgeable and helpful down-to-earth people

Je
Review №74

I bought a power steering pump 6 months ago and it has gone bad. They wont exchange the pump and let me pay the difference for one with the reservoir on it. So, warranty is no good. will do business with advance auto from now on.

Co
Review №75

Knowledge staff and great customer service.

Ma
Review №76

Senior discount...Friendly, helpful employees

J
Review №77

Usually able to get what you need.

ka
Review №78

Helpful and friendly.

Ri
Review №79

Needed a car battery in a pinch. They had what I needed and got me back on the road.

Ca
Review №80

Will never buy anything here again.they are too stupid to order the right part-twice ordered wrong,three weeks wasted not too mention time and gasoline. All idiots there.

Lo
Review №81

Nice prices

Da
Review №82

Knowledgable staffFast friendly service

Ja
Review №83

Two employees decided that their conversation about traffic in Delaware was more important than talking to me/cashing me out. I left what I was going to buy on the counter in front of them and went to Napa.

De
Review №84

They are very helpful there.

Fe
Review №85

Friendly staff, assisted me with what I needed. A bit overpriced compared to advance but cheaper than NAPA.

Kr
Review №86

Good customer service

Ad
Review №87

Excellent service, great help at help desk

An
Review №88

Very helpful and friendly.

Ch
Review №89

Big store, helpful staff.

Do
Review №90

Great

La
Review №91

Never get right part always have take back

To
Review №92

WHAT CAN I SAY...I NEEDED AN AIR FILTER & THEYHAD IT...HOME RUN...

Be
Review №93

Customer service needs improvement

Je
Review №94

Malcolm is always there to help. He never goes home. I think he sleeps there.

Ch
Review №95

Very helpful, knowledgeable staff

Na
Review №96

The workers are ugly.

Ri
Review №97

Friendly & helpful.

Ga
Review №98

They help with all your vehicular needs and they jump to help

da
Review №99

Very helpful staff

ro
Review №100

There the Best

Information
36 Photos
100 Comments
4.4 Rating
  • Address:137 E William St, Delaware, OH 43015, United States
  • Site:https://autozone.com/locations/oh/delaware/137-e-william-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1938&y_source=1_MjQ2ODI2NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 740-369-6078
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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