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H & A
600 Veterans Blvd, Del Rio, TX 78840, United States
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H & A
Comments
Kr
Review №1

Typical Del Rio standard of customer service. Had my tires inspected and was told I needed to replace all 4, which I knew was inevitable. I asked the receptionist what time H&A closes and she said 6, then asked if they would have time if I came back at 5 since I had to pick up my son from class and would also need to pick up dinner. She discussed it with a man (didnt get his name unfortunately) and since they had 3 guys working, they could get it done. I rushed to pick up my son early from class, grabbed CFA and was back in the parking lot at 5. Had to unload my toddler, put him in the stroller and struggle to get inside only to be told they were closing up shop. I told the man (same guy from before) that I would be back at 5 and he laughs and says it is after 5....it was 5:04. I would have been totally fine with coming back tomorrow had we agreed to that before I rushed to pick up my son and then get my kids out of the car. But seriously...4 minutes. And he no doubt could see me unloading my kids since I was the only car parked outside. Terrible customer service!

Sh
Review №2

Good customer service. Had some work done on my car. The Mechanics kept clear and informative communication on what was being done and what was finished. Upfront pricing, no surprises or extra bs.

sh
Review №3

The many reasons people choose this place is due to bad credit, no money, and low income. Prices are high, they do in house finance, and interest rates are high the longer you take to pay. I had bad experience w a front loader, but like I said bad credit your only option is here or the highway robbers buddies, I got dining set recently and less than half a year chair legs are falling, yet, the furniture is supposed to be from Ashley which is high end. Right now their problem is back order if they dont have it, be prepared to wait over half a year, they say due to covid. Customer service is nice cannot argue, management is different though so good luck. I will advice go look items than go home check item reviews, then choose what to buy. Less monthly payments with higher amount is 10 times better over anything longer than a year. If it can wait I would advice to save and shop around first.

Br
Review №4

We went looking for a washer and dryer and found a great deal. The staff was very friendly and helpful. I would recommend them.

Da
Review №5

I saw a response from owner on one review, so Im going to be hopeful. My mother brought her car in just after New years because it had a power steering leak and was making a lot of noise from the power steering. She got it back they charged her for and replaced the high pressure hose. It was leaking again and still making noise. Their comments were that the noise was cause by the power steering fluid and they fixed the leak so it should be good. I brought it back in today and tried to talk to them about all this. The response from the mechanic was to ask me to calm down. I wasnt shouting at that point but I was by the end because when I told him I wasnt shouting and that I could if he wanted he offered to fight me. What the hell is wrong with you people?Edit: While our interaction was rough, they were quick and the problem seems better. Ive brought the rating up only missing a star for the initial interaction. Things were much better second time around, thank you guys.

La
Review №6

Very helpful and was approved really fast. They even helped in loading my new atv into my truck since I was wanting to take it then. They also deliver

Me
Review №7

They sell stuff that only works for a few months and they wont replace all they do is give the run around. Very upset with them I will never buy anything from them again nor recommend anyone

Da
Review №8

Made an appointment for tire balance, rotation, and new battery. Got there on time and was told it they would do it now. Over an hour later car still wasn’t touched and no indication when it was going to happen. Ended up just leaving. Plenty of other places in town so don’t bother with this one.

la
Review №9

Good staff. Convenient financing.

Ja
Review №10

Don’t do business with their financing on furniture or home appliances. They don’t disclose to you how high the interest rate is. We ended up paying almost double the price of a sectional that’s not worth that price because their interest rate is 60%!! Ridiculously high and I regret financing with them. Will not be doing business with their furniture dept ever again. Don’t do it, go somewhere that they have no interest financing or better interest rates like Buddy’s.

Ju
Review №11

Its progressed in all these years nice place!

Ca
Review №12

Quick service and friendly staff

Yu
Review №13

Went for brake check and received a courtesty check awesome customer service will definitely go back!!

Ci
Review №14

Mechanic tried to scam my mother for a light kit for a tire alignment and then want to charge $30 even though they didn’t touch our car. If you like getting ripped off this is the place other than that choose someone else believe me on that one

Ja
Review №15

They do excellent and great work. The downgrade has nothing to with their capability. They are not directly affiliated with Firestone, therefore I cant use all of my discounts. But my Firestone card works fine.

Ro
Review №16

Their service was very friendly

Da
Review №17

Good customer service

Ri
Review №18

I bought tires for several years and no complaints, 2 years old and still looking new!!

Pa
Review №19

Great customer service and communication! Quality work, so glad we brought our truck here.

An
Review №20

Ok place. Nothing bad or good to say

St
Review №21

These people were awesome!! They saved my weekend by patching the tire on my truck last minute. Thank you! Thank you!!

jo
Review №22

Talk to Mike great salesperson hell get you what you want.

Eu
Review №23

Firestone affiliate with a furniture store attached. Mechanic were able to pin point the problem.

Jo
Review №24

They rip you off. You end up making double payments

DO
Review №25

Great service and a variety of products.

Ev
Review №26

Wonderful customer service.

Br
Review №27

Ok

DR
Review №28

Good servive👍🤙

T.
Review №29

Good place to buy, good prices

Ja
Review №30

Got my kids 4 wheeler there love it

Pa
Review №31

I like what they have and work with us too.

Jo
Review №32

Got told one price and got charged way more

th
Review №33

A $40 windshield wiper change turned into $67 when it was time to pay. Thats almost $30 more than they told my wife when they took her car in.

Es
Review №34

Not every créditos IS accepted

Al
Review №35

Very rude

Do
Review №36

Good prices

He
Review №37

Ok

Ra
Review №38

Very well attended

Ju
Review №39

Place where you can find what you need for your home and very attentive and pleasant staff

Je
Review №40

Excellent atention

To
Review №41

The girls txl ddsssss5

Yo
Review №42

Good deal

Ed
Review №43

Bad service.

Lo
Review №44

Excellent attention!!! Recommended

Information
23 Photos
44 Comments
4.1 Rating
  • Address:600 Veterans Blvd, Del Rio, TX 78840, United States
  • Site:http://drhome-auto.com/
  • Phone:+1 830-775-8473
Categories
  • Electronics store
  • Appliance store
  • Tire shop
  • Furniture store
  • Mattress store
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:Closed
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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