Owner wants to make the parking lot into monthly tractor / trailer rentals. Nice idea because there’s plenty of room and no parking available around near by

There is an employee that works here that is just nasty with no customer service abilities whatsoever! She is tall with blonde hair always in a ponytail! She never smiles, greets customers and says nasty things to people. Dollar General should really fire her I know I would if I owned a store and she treated my customers in that manner. I will never patron this store again as long as she works there.

Very large store. No clutter or boxes unattended in the aisle. Checkout was fast and the cashier was pleasant.

One of my favorite stores can ever come out of there without spending more than I plan to just love the items youre able to get there

The place is always a little messy and they dont have much but if youre in a pinch they might have what youre looking for.

Poor Customer service (visit the Dekalb IL location on Thursday, February 4, 2021 at 8:20 AM). They will not let customers use the restrooms. Had several items in my shopping cart with more still to shop for. Needed to use the restroom (Restrooms were locked with sign that said see Associate for key). The associate would not let me use the restroom. Said restrooms were only for employee use. I walked out of store with items still left in shopping cart. I guess this store is not in need of business. Will never go back!

I can always find what I need and the staff is always friendly and helpful.

No frills store. Limited products but great prices on what they do carry.

I tried to buy soda, I took it to the cash register, 2 different employees walked by me to apparently stock the shelves, they each looked at me, didnt say anything to me, and then walked away. Maybe they should hire a cashier ...or at least train the employees that a paying customer is more important than putting snack chips on the shelf, and I never did get my soda, I left it on the counter and walked out.

Good place to get couple things

The workers here hate their jobs and it shows. They are quick to give attitude and get upset when you ask simple questions about the balloons they have that are supposed to be for sale. Wont be going back to this DG.

People that work there were really rude. I will not be going there again.

People there are completely rude, stock all over the floor

Was going to buy milk yesterday but it is warm and sitting in the aisle and none was in the case. I got the 2% instead today since it was not the kind I saw yesterday and it doesnt seem much better, taste like it is about to spoil and still has 12 days left till the exp date. Hopefully it last till morning so the kids can at least have breakfast. I am hoping the stuff I felt yesterday was being pulled and not actually being stocked.

Really enjoyed the whole ambience throughout this store. Any place with a restroom that you can walk out of still smelling your hands, is a pleasure to visit.Isles were organized with sale signs boldly on display.There was only 1 line open, but the cashier was rapidly doing transactions, so that was not much of a problem.

Great prices on quality merchandise.

This is by far my favorite Dollar General. Friendly staff with a clean well organized store.

Handy store. Cool decor for your home.Convenient.

Overall, I enjoy dollar General. The prices are competetive, however this store is a bit tight and unorganized and the employees could be a little friendlier. I am usually in about once a month and when I do laundry nearby it is a good place to buy drinks and snacks while I wait to get my clothes done. And... If you are ever need of cash, usually you can get it here as well (The machine was down when I was in last)

Christine took good care of me today.

They are expanding the amount of goods. I was happy to see they had garden stuff for 50% off. My disappointment was they advertised Duke mayo, but didnt carry it in the DeKalb store (boo). But I did join their digital club and happy to save more😃 And my mother likes the variety of word search books.

Not a real dollar store

It be nice to enjoy the new store .. if the employees would help look for things instead of saying I dont know where anything is either. Wow!! Lets learn together since you get paid to help me out here...😟

Asked to use bathroom and they said it was out of order. There was no sign stating this. You’d get better service, as well as a cleaner looking store going to Dollar General in Cortland.

Real convien and helpful.

Not one of favorite places to stop. They do have some nice stuff

Wow. I expected better, the manager was rude

Very dirty store will never go vack

Staff could work on their customer service...

Dollar General is supposed to be a convenient, quick stop to grab some essentials and get going again, on the positive side this store has the items you would be likely to stop in for. Staff is friendly. But long waits to check out reduce the convenience of this place quite a bit. Seldom is more than one register open and while the line isnt usually long it still seems to take too long even though most customers only have a few items to purchase.

A girl who works there looks at the children very ugly, she intimidates them I will never return

Ive walked around in the store I must say its impressive the one in Rockford was like amazing and so fantastic

Not bad service they have everything you need like cereal cookies ice cream you know the rest

The remodel is nice. Im upset that it appears that they dont seem to still carry Clover Valley chili corn chips. They were only $1! Way less than Frito Lay chii corn chips. You can save a lot of money shopping this store. Windshield wipers there are way lower than the one that I bought from Target...however good money saving shoppers need to shop around. I purchased antifreeze for my car there that cost $14. Then I went to Walmart and found the same size, different brand for $9.

It has gotten better but its not very organized.

Diane is awesome and very helpful!

I didnt get a hello when I walked in, no hello from cashier when I got to register, no smile just a sour face, and no have a nice day after my purchase. If you dont want to deal with customers find another job cause your personality sucks for a customer service job.

Manager is so nice and has great customer service.

Always so clean

Always have what I need, shelves are always full and the most helpful friendly staff to assist me. 5 stars

Good prices

In process of moving store around still gave good service

It was my favorite place to shop but with the changes in staff and physical changes of the store id rather go to Walmart. Very unorganized, employees are not aware of current sales. Honestly, it has turn into a big dump.

I enjoy your wide selection of Laundry Detergent, as well as your cleaning items.

They are always out of stuff. Even before virus appeared. Nothing new here. That is Dollar store in Dekalb, Illinois.

They have alot of products and the store is especially great in a pinch or a quick stop and grab.

Great staff

Great place to shop when you on the run.

I love Dollar General. I spent more then 40.00 so I got 5.00 off ! HOW cool is that?

I love their dollar section.

The manager is awesome at this store

Dirty. No cash back for some reason plus 10 more hand written notices at the register. Cashier was rude. Lots of stuff though, some overpriced.

Everything in there is well priced and sometimes you can find some unique items

Quick in and out

Im one starring this just due to the fact my former manager had give it five stars this just keeps the ratings fair.

Great customer service, awesome deals & Employees are helpful

Always my quick go to if I dont feel like going all the way to Wal Mart

Love it.

Eerytime I go in there I feel unwelcomed. I feel like that guy named Daniel is following me especially when Im with my kids. Everytime I go to pay if its not with him its with the other chick that usually there I get an attitude.. definitely not cool! If I could give this place a zero star I would. Went there recently and had an attitude from both new manager and cashier! Its not my fault you cant do your job right. I let corporate know. Never going back here again.

They have pretty much everything I need. I go there at least once a day

Like their clothes and they have snacks! Best thing ever.

Reasonable prices,discontinued our favorite bra selections recently. Still have many other items I will buy.

Rudest cashier that we have ever encountered. We will never shop at Dollar general again.

Clean well stocked store, friendly staff.

Not organized, help doesnt seem to care enough to help

They always have what i need and a little bit i dont. Always helpful

Nice an clean store must go an see for yourself.

Pretty much my go to place when I need to pick up something quick on my route home

The place is just outdated, it feels old and depressing in there. The sales arent that great. It just felt cluttered and messy

Helpful, friendly employees, stocked well and clean.

WORST CUSTOMER SERVICE EXPIRENCE EVER! DANIEL is the mans name who was at the register, prior to my checkout I noticed him ringing up a Hispanic family who was having a hard time understanding each other (Daniel doesn’t speak spanish) so instead of trying to help them WITH GOOD CUSTOMER SERVICE, he shook his head the whole time and just kept repeating that he couldn’t understand the lady, ( I translated for her as I noticed her anxiety in trying to talk to the cashier) then Daniel goes on to try to ask her to go back to the rack she got a shirt from because there was no tag on it (she was already having a hard time ) he did not try to help her at all instead I noticed his frustration. THEN IT WAS MY TURN, and this polite woman tried to help me with a transaction and when she called him to ask for help he said to me while shaking his head in frustration, “ well I guess I could ring these up one by one “ SUPER HORRIBLE ATTITUDE ! Will be calling corporate and management I’ve seen him here many times but never had him ring me up. I chose to go to this dollar general because their selection is sometimes better than the one in cortland but NEVER AGAIN! I cannot believe the disgusting look he gave this lady because she Pilsner speak English and he showed no effort in even trying to help me either.

The people are very helpful,and I LOVE the way they welcome you when come into the store!!

Very poor attendant!! Lack of manners!!

The workers always say hi as soon as you walk in. They are very nice and always helpful

Have always had a pleasant experience big store big Isles big selections

Good prices friendly workers here

Asked to use the restroom and was told they were out of order?? Whats the poor employee to do??

No public bathrooms

I love shopping here.

Did not stock what I needed. Wont go there anymore

Large for a dg and friendly service. It has everything I need without having to fight the crowds at wally world.

Great place to shop has everything you need at a reasonable price.

Has what you need at a good price the staff is great.

Need to remodel this store. Looks dirty and unorganized

Its a Dollar General but you find some really interesting things.

I love the discounted items and everyones very helpful. Such as one employee saw my little girl and set aside some on sale items jst in case we were interested . Now we hve a Dori placemat we bought for 30 cents

Looking something fast try them

Always a pleasant experience.

Nice staff and very clean

I love that store

Good price

I hate the way they changed the store and got rid of some items

The store used to be a lot cleaner under the previous manager, Judy. The new manager, Barb (the one who gave this review 5 stars to make herself look good) is ruining this store.

Great deals for every day products.

Awesome price and wide selection

Good items at low prices.

Had everything I needed

This is where I go to get all my snacks cuz its cheap and they got everything you can imagine.

Is very affordable

Most ghetto dollar store Ive ever been in. 🙅🏻‍♀️