Always like a kid in a candy store when I go to FR Depot. Emotes are way helpful and if they dont have it it doesnt exist. 😂
Online order placed hadnt received order so I called them and they were very pleasant, figured out it was a FedEx issue and within a couple days I had my order. Outstanding. Love that I was able to talk with a customer representative and they took control of issue. Great purchase
This used to be one of the only stores I could find the Levis jeans my husband wears. Unfortunately, they no longer carry Levis AT ALL. The carry Wranglers and possibly a few off brands but not one type of Levis. I will never shop here again.
Good shoes, nice people. A little cramped lol
Extremely helpful staff. Quick stop in, would recommend
Great place for work wear. Ive been coming here for a very long time. They are always very helpful.
Great attitude and help, found all i needed
Well I looked on the internet where it said they were open. I even called to make sure they didnt change the automated line, and it didnt say they werent open. So I drive an hour and a half out of my way to buy some more FR clothing, I pull up and they are closed. Well I guess the people that manage this place dont realize that not everybody has a day off other than Sunday and bad weather days, I get the drift they just dont want peoples business. They have a great selection of FR clothing but they clearly dont care about the guy that makes a living wearing it.
Great prices on quality fr clothes. The staff was really attentive and helpful.
Huge selection of clothes and the quality is fascinating.
They have everything in there at reasonable prices and different colors and designs
Staff is great and selection is wide
I buy all of my FRs here
Bought an item on clearance. Size was a little to small for what I needed. Contacted them for a refund but the lady said since the item was on clearance i could not get a refund. When you look into the return policy all it shows is that items with embroidery are final sales and no return/refund and nothing about clearance items. So anyone reading this review/post be careful so you don’t get screwed by them.
As a woman who just bought her first set of FR clothing, I am very glad I chose to go to FR Depot. While I was greeted when I initially walked in, they allowed me to go look and browse and ask for help when I needed it. The nice gentleman in the fitting rooms was even willing to run back and forth to get the right size pants and two different women took time to help me pick out steel toed boots. Five stars for customer service and I will definitely be back.
Good selection. Liked that there was more than just shirts, pants and coveralls. Wish there was more fitting rooms and more stock of commonly bought items, such as 1/2x jeans etc.
This store has one thing in mind and that is making $$$$$ ... There not worried about having the things in stock that some of the smaller people need because they pretty much said they cant sail the product quickly enough .
Employees were very helpful and courteous
Largest ladies FR stock Ive seen anywhere! Nice staff and appropriately priced. They carry a private label which is more affordable.
Messed up an order and they didn’t do enough to fix it. Not doing business with them again.
The staff was very helpful. I am plus size and it is next to impossible to find FR clothing that fits and it is rare to find a store that carries anything over a size 10 in womens. Not only did the store have sizes up to 26, the ladies were so kind and knowledgeable.
Got everything you need in fire retardant clothing and safety shoes.
This was my first time there. They have a good selection of gear. The employees were very courteous and helpful.
The workers inside the store very helpful and polite, but the cashier name Yamilets was very rude and had a bad attitude. I have been coming to this store for years and might not come back anymore.
Good variety of FR uniforms and safety accessories
Do not buy from these people. They engage in pricing gouging and if for some reason you need to return the item, the front desk will argue with you about it. I strongly recommend going to 24 Hour Safety for anything related to PPE. FR Depot, I am scratching you from my approved retailer lists. Sad.
Great selection and friendly staff
Great place. They have everything I need for my job. Huge selection and fair prices.
Excellent selection, prices are average, employees are awesome. Very helpful people here. Fast service. The only other place with this size of FR selection from this many different brands is the white elephant flea market. Ill be revisiting this location again for my FR needs.
Great quality
Good selections but they just stare you down and follow you all around if a customer needs help he she will ask you don’t have to ask and follow 2x more
Great Place To Get FR Clothing That Look Like Normal Wear. The Quality Of Merchandise Is Overshadowed By The Quality Of The Staff! Well Done FR Depot! 5 Stars!
They never have my size, but got a great selection!
Brought my crew here to purchase FRs for an upcoming project. There was a large selection of shirts and pants both standard and new styles. They also have footwear, head gear, and miscellaneous accessories. Everyone working there was eager to assist us and always cheerful. We also received a company discount. I would recommend this place for any FR needs
Good customer service & slightly overpriced but you get what you pay for. Selection is limited by inventory & sizes but a decent investment nonetheless.
The staff there seemed reasonably nice and courteous. but after they greet you thats pretty much it and they stare at you constantly from a distance which seems a bit uncomfortable but I know they have either good intense or they just like to watch people shop. When I was looking for a particular item I could not find assistance and when I did I saw a person stare at me who seem to be working at the store and didnt bother to assist or asked if I was doing okay or needed assistance. but other than that it is a place to go to get your items that you need for work or other purposes. Some items are priced well and others are a bit over in my opinion.
Expensive. No nomex in 3x
If y’all looking for FR products . You should try, FRDepot.com . I placed a order Thursday and received it Saturday !!! Fast shipping and great quality !!! 😊🙌🏻
Stopped here with a coworker looking for some work clothing. I was impressed with their selection of FR clothing and their prices are on par if not cheaper than other work clothing stores i have been to in the past. I will be shopping here again in the future. The staff here was also helpful and friendly with any questions we asked them.
This is an awesome store that has a lot of good items to choose and their pricing was really great. Helpful staff and they always have common sizes in stock.
Too Expensive, winter jackets from Ariat are made in China and want 2 hundred dollars and are too thin. Be for real.......
Great selection and good prices
Best selection of FR clothes I have seen anywhere.
I’m a short “thick” little lady who’s never had FRCs that fit before, or bought for myself. I went in this store totally overwhelmed and everyone was super nice; three different people helped me with shirts, pants, and shoes and each helped for a good 5 minutes. One lady told me about free hemming so my pants would fit even better. On top of that, I got two pairs of pants, two shirts, and size 5 steel toe boots for $300. Mostly I’m taking the time to rate this store because of how nice everyone was, and despite having a much smaller women’s section - a great selection of different women’s items in a wide range of sizes!
Good selection. Very helpful knowledgeable staff. Only complaint was the dressing rooms were so small I could barely try on clothing. And Im only 190lbs
Friendly staff and good services.
Very nice and helpful staff..!
Huge selection of FR clothes, but DO NOT have their tailor work on your shirt though.Quality of the fabric they used to patch my shirts seems like it is good, but the tailor did a very sloppy job sewing it. She didn’t even take the time to cut off the frayed/loose thread.No wonder why it was so cheap to patch it. I wouldnt suggest having it patched here at all.If you have FR clothes to patch then you should just try to buy the fabric and the thread yourself, and give it to your preffered tailor.
Best place to buy FR clothing around. Will hem jeans for free if purchased from them. They also will embroider your company logo and employee name on shirts.Pricing seems on par with other stores.Music here is absolutely horrible and annoying. Its always club music about love making and taking home women for the night. Trust me, its every song.Not sure if they realize who their clients are. Mostly plant /refinery workers. Not 20 year old college students looking to party to some Pit Bull in the Fr store.Aside from that, selection is absolutely awesome.
Very knowledgeableHelp find everything i needed
Took the girls 30 mins to find my companys emailed voucher.Im afraid these ladies at the front desk arent too bright.They think youre out to scam or steal from them. Poor customer service.
The people here are very knowledgeable and know what to recommend. They are very friendly and courteous as well.
I like them so far
1st rate customer service. Have contacted them via email & phone with product questions, they always respond promptly. FR is FR. They carry all the brands, prices might be a couple of dollars different, higher or lower, then everyone else. Fast shipping. When you spend $80 on a shirt and have a question, I like talking to someone who knows the product and actually cares. My FR source moving forward. *****
Perfect shop with multiple brands. Excellent service.
Great staff nice price customer service 2nd to none. Very knowledgeable employees. And they carry BIG and Tall mens clothes. Boots 15 16 eee too. For years it had best name in the business. But name has changed but not service and community pride never will change. 2nd to none keep up the great work. Aka B_ _ _ B_ _ _. Deer Park needs you all here. Thanks God bless
Best place to get work apparel in the Houston area! Has a great home like feel to it. The prices are great and the staff make you feel at home. And they sure do know a thing or two about work boots! Check them out!
Excellent service.I found everything I was looking for.
Very helpful staff. ☺
Fast delivery and exactly what I ordered. Thanks will order again.
Excellent store for FR clothing. The employees understand what they are selling and are knowledgeable of where to find things in the store. Pricing is on par other other places. They had everything I was looking for. Highly recommended for your FR needs.
Kool
They have most of your working clothes needs for a fair price.
I bought a pair of Wolverine Ranglers from FR Depot that I thought we’re good. After 3 days of wearing them the inside on the back of the heel had already rubbed off. I went to return them and discovered that they were a discontinued item and that all sales were considered final on them. The staff was extremely professional and understood that this shouldn’t have happened this early after wearing them. They decided to give me store credit and pick out another pair. Highly recommend this place!
Great customer service. Found what I was looking for.
They have really good variety to chooseAnd good price.
This shop is absolutely wonderful. If you know what youre looking for and your size, the ladies there come out and help you. I am always in and out of there in 10 minutes I love it, easy peasy shopping good prices quality Goods!
The customer service is awesome. Thank you for working with me! Will definitely be ordering again for all my oil field needs. They need more than 5 stars!
My husband ordered clothes for work in March and was told that a hoody was on backorder till August. no problem, winter was a ways off, well in June they called and offered the same style but different color, he agreed. instead of sending it in June as he was told it was available, they mailed it while we were in the process of moving. he called and was told to reroute it to him would cost us an extra 35 bucks. they were late on sending not us. piss poor customer service. also many places sell the same items for cheaper, save yourself the headache and shop with a customer that takes care of the customers!!!
Very helpful staff and go put of their way to make sure coustomer satisfaction. I drove from college station and was well worth the drive once again thanks to Fr Depot and their staff
Great selection. But if you are a common psnt size like 34x32, expect to have to order them. The manager always seems to be out of all of the most common sizes.
Good selection, attentive employees, decent prices. Opens kind of late for the industry they serve, in my opinion, but the experience was good.
Everyone was very helpful and nice. Their stock is also excellent. They have everything and anything you could need for FR and beyond.
Terrible customer service. The selection of FRC overalls and coveralls are mostly XXXL and up. The girls in the fitting room area treat you like a criminal till you pull out 2k in cash then they play a different tune. We placed an online order earlier this year and they called to tell us they didnt have that size anymore and then they tried to refuse a refund and then told us we would have to wait a few weeks to receive our clothing. We will not be doing business with them again and will make sure our co workers know what to expect when shopping here.
Help full people
Great selection of FR clothes. Reasonable prices
This place pretty much has everything you need when it comes to FR clothing. Only thing is that the ladies are pretty rude therefor we go elsewhere. One thing though, they do nice embroidery work here! Sometimes we need to overlook the bad customer service when you need the clothing.
Love the store with great prices and work attire and safety attire as well. Love my boots. Thanks FR Depot
Great service. They were helpful with the questions I had. The prices seemed reasonable.
Helpful staff. Custom embroidery on clothing.
I wouldnt shop here willingly but my job gives us a boot credit every 6 months
Steel toed work boots and fire resistant clothing are a must in many og todays work environments. This place used to be call the Boot Barn. While the name has changed the inventory still provide good work clothes and shoes
Great place to buy all your work place supplies. Boots, FRS and safety equipment.
Needed FR shoes for work (female). They do not carry any that look like tennis shoes and mens sizes only go down to an 8. But other than that, staff was friendly and helpful.
Very good store for work clothes they have the best pricing that I have been able to find in-store and online. The in-store staff is very helpful.
Everyone at the store was kind and happy.
Very helpful staff. Good prices.
Wide variety and reasonable prices! Very helpful and friendly employees! Kinda far, but worth the drive.
Great variety good prices.
Helpful staff and they always have common sizes in stock. I wear XL/2XL shirts and 38/34 pants and theyve always had my size in anything im looking for.
Great sales associates. Super helpful
Bought two overpriced FR jeans that are too small, my fault I know but wife bought them. Went to return for larger size and they would not exchange due to tags taken off. I would recommend buying online not near as difficult as these folks.
Items are high priced, check out clerk needs to work on customer service skills.
Variety of good items and nice place to shop!
Excellent customer service...Thank you 👍