The staff at westborn was great the sales department excellent they listen to your needs and make the best possible deal there is,ask for ROSS HENDERSON he’s a great sales rep pays attention to the customer needs. It was a great experience buying from WESTBORN

Not sure how they got the customer first award because they will not put you as the customer first. Been over 3 weeks to resolve an issue between the body shop and my insurance (progressive). I asked for an estimate when I dropped my vehicle off and related that to my insurance as well. However instead of doing as I asked they began repairs. Now the insurance and dealership are pointing fingers at each other and leaving me the customer in limbo having to be the middle man between them. Bodyshop manager Ryan agreed that I asked to get an estimate which is an admission of guilt but still wants me to pay out of my pocket what he is owed To pay his employees, which he told me multiple times. So now Im out and having to pay his employees for their mistake. Insurance also claimed the work they did wasnt necessary for the estimate, of course Ryan claims that the work he did so far was and demanded I resolve the issue with the insurance for him. Sounds like a great place to take your vehicle?....Do yourself a favor and go somewhere else.. I will not be buying another vehicle or seeking their services ever again.

Mike Poupore is the man to see! Hands down one of the best. This is my second time working with him. I plan to continue working with him as long as hes in the industry. He always goes above and beyond my expectations. Hes always made himself available to answer my questions and is very knowledgeable in what he is selling. He is very honest and I recommend him to everyone who is in the market for new vehicle.

I brought my car in for engine sensor and my a/c was not working. I get a call saying they cant find nothing wrong with either and charged me for both services. 2 days later engine light on again and no a/c again. And I was told I wouldnt be charged if I brought back but then I got charged a deductible. And then the tech who parked my car hit a parking block which ripped my under carage and they still have not fixed this. Im not happy with the service done here.

Westborn Chrysler Dodge Jeep RAM hands down made buying a new car super quick and easy. Mike was a absolute pleasure to work with and helped put me in my dream car! If youre in the market for a new car ask for Mike and he will make the buy experience a pure joy..... Seriously ask for Mike hes the best!!!

The staff and service at Westborn went above and beyond to make sure I was able to get everything I was looking for when purchasing a new vehicle. They were very personable and actually took the time to listen to my wants and needs in a vehicle. This is our 2nd time purchasing a vehicle from here and definitely not our last.

I went in to ask a question in the parts department. The salesman was very friendly and accomodating. He was also very knowledgeable. I will do business with this company again!

DO NOT WASTE YOUR TIME HERE!!! There are so many dealers in Metro Detroit ready to serve you better. Ask for Casey at Snethkamp in Redford.

Matt Moore at Westborn Chrysler made purchasing a new vehicle seamless! He listened to what I was looking for, what I didnt care for in my previous Volvo vehicle and delivered exactly what I ordered. He took the time to go over the how tos of my new Jeep. Love my new Jeep, thank you Westborn and Matt for a really great experience!

Never received a paper plate for truck and he said I was going bto get proof of insurance noop

First time at a dealership going in with a truck to trade in they wouldn’t take it okay fine then had me thinking I was getting into a vehicle that I’ll eventually own after paying all my payments just to find out I was leasing a vehicle With so many miles allowed and that I’ll have to return it or pay an extra 30,000 to buy the vehicle.. taking advantage of someone who didn’t know anything about how it works soon me and my family would be carless I guess

Great experience. Mike Poupore was very helpful getting me set up with my vehicle.

If I could rate this dealership lower than 1 star, I would. Customer care and satisfaction is awful. They do not return calls or reply to emails.My vehicle is 4 months old and needed service. They refused to provide a loaner vehicle. Part was on a month long back order and still no vehicle provided.I called the salesman Nick and he never returned my call. Never giving him business again.The service manager Jeff never returned my call.I emailed the Vice President of the dealership, Tim Moore, and he didn’t bother to respond to me.Chrysler offers great products and services, but not at Westborn Chrysler. Do yourself a favor and avoid this place. Try Golling or Taylor locations instead.

Dont even think to take your car for service. Prices super high. They charged me 135$ for nothing. Unprofessional service

The worst place to take your car for service. I called yesterday and told the lady that I need a tire sensor and asked if I needed an appointment to come in. She said no, the tech that works on tire sensors is different then the other techs he can take your car right away. I walk in today and he tells me oh you need an appointment I can’t take your car until next week. Goes inside and talks to the lady and then tells me we will take it but it’s going to be a little bit of a wait. She has me sign saying it will be 149.0 to repair and I agreed to it. He comes back out to my car and says oh it will be 175 the lady inside is new she doesn’t know yet. Ok, here I am waiting an hour and half now ….. comes back out to my car and says sorry we don’t have a sensor I can order it and it will be here on Monday. Horrible customer service. Everyone tells u something different. Don’t come and waste your time here: so disappointed

If I can give them 0 star I would. I brought my car to fix the AC after couple days waiting I paid $1,100. After one week the AC stopped working I took it back to check what is going on because supposedly they should have fixed the problem. I brought my car and they supposed to call me and give me an estimate. The car stayed at the dealership for 4 days nobody called me and evey time I call no one answered. So I called so early the 5th day Finally they answered and they told me it will cost me again $1,400 to fix it so I went and I got my car back. I will never go back again because they dont care about the customer they only care about the money.

I couldnt be happier with my experience at Westborn. Dillon helped me get a new lease and was great every step of the way. I wasnt sure how difficult it would be to turn in my Chevy (which was a lease) to lease a new Jeep, but he made the process seamless. He also was able to get the specific color I wanted for my new Jeep. I would absolutely recommend this dealership.

Brought my vehicle in for service due to warning lights on. I was told they couldn’t find anything wrong and they needed to run an expensive “smoke test “ and also to buy a tire to check for abs light on because one tire was “bad”. These people are frauds. I was charged $300 and they didn’t fix anything or could they tell me what was wrong with the vehicle. I feel duped and ripped off. Never go here not even for an oil change.

So easy, stress free, and overall a phenomenal experience. In the past leasing a new vehicle or turning the old one in was such a stressful horrible experience:( Big thank you to The owner Tim who helped me find the right vehicle for me and give me a great price! Also very much appreciated Evan and Jeff for making my experience at the dealership so easy fast and enjoyable!I highly recommend Westborn Chrysler Dodge and Jeep. If you’re thinking about getting a new vehicle you should definitely give these guys a call.Westborn Vs. other car Leasing experiencesWest born-$30 cheaper then current lease and no money down (really no money, I didn’t even bring my checkbook)-Everything was organized and ready to go super fast and easy!-Did everything they could to get me the color I wanted (it’s such a beautiful luxurious truck)-It was actually really fun to get my new truckThe other guy-wanted $100 more than my current lease and $1000 down-I felt really uncomfortable and it seemed like there were surprises things are in a -cost more money at every turn-Told me black was the only option-Turning in my last lease was a nightmare very stressful and uncomfortable.

I have called to schedule appointment for 4 days trying to get a hold of service left 6 messages no response I even spoke to the operator they basically told me its impossible and to just pop up there in person and the only reason I was trying to use there service because there in my neighborhood after my experience trying to get hold of service Id rather drive houre away.

They fixed fixed a fuse for my tail lights n didnt charge me anything. Excellent customer service. I will always go there for any issues.

We called Nick at Westborn Jeep a week ago and made the appointment for yesterday. He called twice during that time to ask if he could be of any assistance prior to our meeting. We felt very confident in his vehicle knowledge during our meeting yesterday and purchased a new 2021 Jeep Renegade after our test drive. The sales process went flawless and we are now enjoying our new vehicle. I would recommend Westborn Jeep to anyone looking for a new fun vehicle to drive!!!

Where do I start? I have had a beyond exceptional experience with Westborn Jeep! It all started and finished with Matt Harris, after shopping and looking at 5 other dealerships. I went to Westborn because I found the exact car I had been looking for with all the specific packages I wanted as well.Matt made it a point to really listen to what I wanted in the car, along with meeting my budget needs. He was straight to point but not pushy, we went over my options and he respected my choice to want to go home and talk to my wife about the deal. Though, I knew the deal was so good I called him the following morning and we worked out the details to make it happen! In a matter of 48hrs, I was able to not only get the car I had been wanting but also in the budget I needed.I highly recommend Matt as he is a great car salesman but an even better person. Go see Matt!!

I went in for a small partThe staff was super friendly in helping me get what i needed

Very happy with their service department. Would definitely recommend for anyone to go there for service. Workers are very very friendly and make you feel very comfortable

Nick D was amazing! I will definitely be buying all my cars there from now on and referring friends!

0 star for the service in this dealer. I took my car to change ONE broken caliper/break pads and they said I have to change all calipers/break pads for 1800$. When I told them to change only the broken one they refused and charged me 135$ for nothing. I end up calling a tow truck to take my car from the dealer to another shop to fix it. I will never buy a car or go over there again.

Mike Poupore and Jordan DiNatale were the best! Quick and professional service. I had already choose the car i wanted before i arrived. I had a 11am appointment and i was done by 1pm....Talk about great service!

This place is terrible. Zero customer service. Dont go here. Use your money at a dealership that cares.

I am on my 4th lease with Westborn and couldn’t be happier. I recently brought my truck in for service and Timmy and Dave couldn’t have done a better job. They communicated easily, and got me back on the road quickly. Would highly recommend using this dealership for any of your car needs!

My sales man Mike Poupore is outstanding! He is very friendly, professional and a great sales manager. This is my second time going to West born for my vehicles! I recommend this location highly! Thanks again !!!!❤

We had an amazing experience with Matthew in sales. He was prompt and helped us to receive all the discounts we qualified for and was very knowledgeable about their vehicles, specials, etc. We ordered a tow package and he had it installed within a few days.We definitely will be going back to see him totrade in our older vehicle and any other lease in the future. Everyone at Westborn Chrysler was very helpful and kind.

My daughter took her car there on March 13th. Finally got it on 5/8th. My daughter called corporate, even email vice president/ president of that company, no help. They wouldnt offer a rental.. The worst service ever. They blame it on lack of staff. It was a warranty job. I would not not recommend them to my worst enemy.

My salesperson Jordan was such a great help in getting me top dollar $$ for my trade in with negative equity! He listened to my story and presented the best possible strategy for my situation. He’s Definitely A go getter in making the transaction easy and fair! Thanks again, love my 2021 vehicle.

I bought a Jeep from a Ford dealership that included a warranty. After my purchase, my engine light came on, so I took it to AutoZone & they told me that I had a misfire. I told Ford & they told me that the repairs would be covered under my warranty but they’d feel more comfortable if I took it to a Chrysler dealership. They told me to take it to Westborn. I made an appt. for Mon. March 15th. On the 15th I drove up there, & told Dave the issues I was having with my car: the misfire, & an alignment. Dave wanted to make sure that since I just bought my car, that my warranty was registered. I told him that I already made sure of that. So he told me to come the next day, & to just leave my keys&my vehicle.So the 1st issue is getting turned around on my appt. day. Tuesday comes, I drove up to Westborn & left my vehicle&keys in a parking space that had a sign that said “CUSTOMER PARKING” like I was told to do so. After I left, I forgot to mention that I had an issue w/ the windshield fluid; It wouldn’t hold any fluid. I asked my fiancé if he could call and add that. My fiancé spoke to Dave, & Dave was confused as to why I left my vehicle & keys there & also mentioned customers were “looking at it” and it’s a “good thing” he grabbed my keys. So he made it seem like customers were interested in my car even thought it was 7AM &it was parked in a CUSTOMER PARKING space. Yea, sure. I gave him my consent to work on my jeep. Tues goes on, then Wed, Thurs&Fri. I called&ask if I could get an update on my jeep, & was told they’ll have more info. on Mon (getting the run around). So that weekend I drove by & my car was STILL sitting in the same parking space which gives me the idea that it wasn’t even looked at from Tues - Fri. Mon comes & I still didnt hear anything. So around 5, I called to see if I could get an update. I was told Dave “stepped out”, but he’ll call me back tom. (Tuesday - one week since drop off). Tues comes, & still didn’t receive a call, so my fiancé calls&Dave finally answers & tells my fiancé that we “need to be patient” when not ONE time we were asking for the car back, we just wanted an update. He then asked my fiancé “what was wrong w/ the car again?” This also gives us the impression that it was never even looked at. My fiancé reminded him about the alignment & misfire. Dave asked my fiancé, “well how do you know that it needs an alignment?” My fiancé said “b/c I drove it, &can tell.“ Dave said “well she needs new tires, & we told Jorgensen Ford when they took it to us for an inspection, and it looks like they sold it to you anyway.” This was the least of my concerns, I just wanted an update on my vehicle. On March 25th, he finally gave us an update&said there was an issue w/ the internal cylinder, and he would need to get an approval from the warranty comp. if theyll cover this. Fri. the 26th goes by, Mon goes by, and we still didn’t hear anything. So I took it upon myself to call the warranty co. &got an answer that FAST that the internal cylinder is considered a general repair, and it will be covered.March 30th arrives (2 weeks after drop off), Dave calls and tells me that he needs $1568 to begin. My fiancé called Ford to let them know EVERYTHING. Ford told my fiancé that I have the premium warranty, and that it WILL be covered. The manager at Jorgensen Ford ALSO called Dave and told him the same thing. I called Dave back&told him, and he said “ok that’s fine, but how about you at least give me $500 to start, I think thats fair.” This was bizarre to me, b/c Jorgensen ALREADY called Dave & told him that I don’t have to pay ANYTHING, but for some reason, he still wanted my money?? I told Dave, I dont have a car, so I cant get up there. Dave responds “fine just give me your last four digits of your social, & your drivers license # as your consent, then we’ll get started.” So finally, I got my car back May 7th, after almost 2 long months of being in the shop&the reason was for being short staffed. Never got a rental, an apology, or compensation. I will tell ANYONE I know not2come. Especially for repairs!!!

Super great experience, started everything before I even arrived, low pressure, zero stress, in and out in an hour with test drive and signing! Thank you Matthew Moore you were amazing!! I will send all my people your way!!

I love how the people help you they were very professional

Michael was great with us. He gave us good advice.

Nick was awesome! I highly Recommend him.

My experience was every bit of amazing! Nick Dudash took great care of me. I’ll never car shop anywhere else or with anyone else. I wasn’t at the dealership for hours on in, EVERYTHING was smooth sailing. As a woman it’s scary going into a dealership alone, but between Nick and Jeff (finance guy) there was no need for negotiation.

My experience was awesome Matthew Moore took really good care for the second time.Yes thats right second time.Three years ago he was my salesman Excellent. This time went somewhere and was treated horrible and then I remembered Matthew Moore.I decided to stop the process of getting my car and went back to Matthew Moore and once again was treated like family.Thanks so much truly appreciated.

This is our 5th lease with Mike Poupore at Westborn. He is by far the best to work with when it comes to car buying or leasing. He is super easy to work with and always comes through with the vehicle we are looking for. Great experience everytime.

Hands down the best Car experience ive ever had! Jordan and Scott made leasing a new car a breeze. Jordan was just amazing to talk with, understands people are busy working and really puts in the extra effort. I will never go to another dealer and will go through Jordan! HIGHLY RECOMMEND!!

I was referred to Westborn by my service guy at Les Stanford. Ive taken both of our Dodge vehicles there for service. Dave in Service has treated us very well. All of the people we have dealt with in the Service Dept. are very friendly and are right there to take care of you. My husband and I are very pleased with all they have done for us.

Hanny was a blast and treated me like more than just a customer. Got the numbers I wanted and took the extra step to make sure I was happy. A1 service

Great customer service. I got two vehicles from them the same day!

Amazing experience! This is my second car that I’ve leased through Matthew Moore & he made it so easy. He listened to what I wanted and answered every question I had. He wasn’t pushy at all. He worked real hard at getting me the best deal possible and made sure I walked out of the dealership satisfied!

I have received a recall notification for my 2017 Jeep Cherokee i call the service department and speak with DAVID SMITH the service Advisor i go to the Westborn Michigan Ave Dearborn Dealer the next day Feb 09.2021 at 8 am David Smith take care all the paper work right away he was very nice person Respectable and have very Excellent Experience . Thank you DAVID for all of your help BE SAFE AND HEALTHY.

Just picked out a new 2021 Jeep Grand Cherokee with the help of Matthew Moore and it could not have been a better experience. Very professional customer service across the entire dealership, and I will definitely be back in the future. Highly recommend!

Go see these guys. They will help you

They kno how to get u for ur money thats for sure lol. Nice lot, decent help

As a young first time car buyer I was hesitant to visit a car dealership. I was recommended to the Jeep Dealership by a family member. I worked with Matthew, he was fantastic! Matthew was one of the most down to earth, friendly, and helpful salespeople. He made me feel comfortable, answered all my questions, and worked with me to get me the best deal possible. I didn’t feel rushed or pressured and was able to make my final decision on my time. I would definitely recommend anyone to go see Matthew to purchase/lease a new Jeep!

I had the pleasure of working with one of the company’s top sales representative by the name of Matthew Moore. He guided me through the entire process and helped me understand everything every step of the way and has been transparent and kept his word every step of the way. Just going in there the staff was so friendly and helpful. Matthew is definitely the person to go see though specifically if you are in need of any car financing/leasing help!

Awesome experience with the purchase of my new car. Thanks Nick

Ive had a very bad experience with a worker on 6/15/21 at 7.30am. Ive tried to get service and he refused to service me and was very rude.

I HIGHLY recommend going to see any of these guys, but I worked with Matt, sales person, and Scott, sales manager, with no pressure or typical sales bull....!! I had such a great experience (which is usually torture for me) and I have bought A LOT of cars over the years!!! LOVE my new Jeep!! Thanks guys!Just got another car from them.. Scott Carpenter and Matt Harris were so great to work with. Love my Challenger!

Westborn Chrysler Dodge Jeep RAM Is a great place with great prices I have been leasing cares from them for the past 6 years. Great staff and I would Recommend them for all my friends and family members just ask for Evan Moore. I just got a 2020 Jeep Wrangler Sahara. Great car I have it for about 3 mounts now and have no problems with it what’s so ever.

They lie to get you in the dealer.They told my daughter come in right away,we can approve everybody.They fast talk you then tell you that you need a cosigner . Better bring the cosigner.

After going to 4 other dealerships this was my 5th I wasn’t expecting to walk out as happy and I did. I was greeted with all smiles (even with masks on you could tell)! Everyone was very helpful especially Nick Dudash he was the best! Nick listened to my budget and everything I wanted in a vehicle and worked out a great deal. The entire process was easy and quick; I can’t say enough great things about the people and the process. I would highly recommend Westborn and especially Nick!

Recently purchased a 2021 Jeep. My experience was great from beginning to end. Excellent customer service, and Jordan DiNatale was a wonderful sales consultant. He was a great help during the entire process. Jordan was always available to answer my questions, and responded promptly. I would recommend this dealership to everyone, and make sure to ask for Jordan DiNatale.

My friends and I walked in and dealt with Dillion. Dillion was amazing catering to our every need everything was going well and we were ready to sign the same day we had the cars we wanted picked out and price was agreed upon until we met with the sales manager. I do not remember his name but this gentleman was extremely disrespectful and condescending. as soon as he sat down you could tell he did not want to deal with us because we were younger and he completely disregarded everything we had agreed upon. When asked why the price changed he labeled it as irrelevant. I will never associate myself with this dealer again but thankyou so much to Dillion for going out of his way and treating us like we were his one and only customers.

Very disappointed. It took 3 weeks to get two factory recalls performed. There was no communication from the dealership about progress on the repairs.

Everyone at this dealership is beyond helpful. I love my jeep. It is the perfect car for me or anyone. The Grand Cherokee is a car that is luxurious but also efficient. It has plenty of room to take road trips. It is such a smooth ride and the safety features are amazing.I love this car thanks to the guys at the dealership for setting me up!!

I was very impressed with the staff here. Went down the street first and was told over 2 hour wait. This place was 45min in and out. Very pleased. Waiting room was ok but who cares when you dont have to be there that long !

I purchased a Dodge ram from Matthew Moore yesterday. He made the experience fast and easy. And a great price to.

Horrible customer service those old men hate there lives they are rude and dry

Don’t use them or shop there. They wast your time, was emailing them before to go look at the car to purchase. Get there hour after last email and was told the car sold in the afternoon. Don’t give them any business. Just wast poles times.

Best experience by far!! Evan Moore was such a great help to my husband and I. Defiantly will be back. Thanks again, love my Jeep!

Where do I start I was recommended to go see Matt Harris and was extremely impressed with his patience and due diligence to work with me with my ok credit! Great salesman he was able to make a dream into a reality for me! Very knowledgeable on credit and can lead you in the right direction I highly recommend him! If it’s anything you want he does his absolute best to put you first and accommodate you every way possible!!!

Very courteous, very polite and extremely knowledgeable service department. The staff member made me feel as theres no such thing as a bad question.

I highly recommend the team at Westborn CDJ from service to sales. I have had very positive experiences at this dealer as it relates to my Jeep Grand Cherokee. Steve from service is on the ball & provided me with a very clear understanding of diagnostics that needed to be run on my vehicle, to providing me with a detailed scope of work. Job was done as Steve was expecting & I’m back on the road.Jeff’s business acumen & professionalism has been best in class in the Metro Detroit Area as I have visited other Jeep Dealers, but always had issues. He is willing to guide and provide assistance to everyone customers needs, which is hard to find now a days.I thank the entire team at Westborn & keep up the great work as I’ll be back to purchase my next two vehicles from here in the near future.Regards,Happy Customer

Picked up my new Cherokee yesterday love the car!! Everyone from Scott to Rudy my favorite salesman did an awesome job getting me the vehicle I wanted. The process was easy and quick. Rudy explained everything synced my phone and I was off in no time! Thanks guys!

Very friendly staff. The gentleman at the parts and accessories counter was very patient and helpful during my many transactions for Christmas presents for my family.

Filled out an online application that was declined but got a call and was told they could still work with me. I took a day off work and drove an hour away only to be told no again. I was asked about a co signer and got one. They called me and said she was approved. My co signer has great credit and a great credit history. I told them that she has an existing car loan and they still said that was no problem. So once again I took time off of work and drove an hour to get to them. She was then denied credit only due to her existing. Loan. I was lied to several times. Would NEVER recommend anyone going here.

I finally found a car I wanted. Made a deal. Then they change the deal when it was time to sign on the line making up stories about how they are “helping” me. Wanted me to sign the purchase agreement at almost 10%. I wasted my whole day playing games with these people.

Mike Poupore is AMAZING!! He went above and beyond to get me into an awesome truck that I love! Thank you for turning a very stressful time into a great experience Mike!

Matt Harris was the greatest person to work with. He made my experience of leasing my first vehicle extremely easy and painless. I will definitely be sending all my friends and family to Matt. Thank you Matt!

This was my first time leasing a vehicle from Westborn Chrysler. What a pleasant experience. Matt Harris was amazing. He was very patient with me and got me the Jeep Renegade that I wanted. I can’t imagine going anywhere else to lease or purchase a car. You have a customer for life. Go see Matt. He’s great.

Pleasure to do business with, never felt pressured or obligated. I took my sweet time picking out the right car going back and forth and making my salesperson run around pricing different cars for me. He was crazy patient, especially considering the fact that I had my 3 kids with me, that were not. Once I picked my car it was so quick and easy with no hassle. I thoroughly looked over the contract and it was everything that was agreed upon. My salesperson Mike Poupore is amazing and I will not go anywhere else. The rest of the staff seemed very friendly and helpful as well. 5 stars for this dealership!!

Always have the best lease deals and I’ve never waited long for service. Dave is the best service manager ever and the other gentleman,forgive me for not remembering your name, is tops also. Would only drive a Mopar and would only get it from Westborn.

Terrible customer service and scam artist. They give car salesman a bad name

This dealership is a complete rip off. They sold me a lemon and the sales manager has not returned my calls or the sales guy rep Matt that sold me the vehicle. I have a leaking transmission that’s been leaking since day 1 and still no help

My daughter was a first time purchaser and was taken advantage of by a sales person by the name of Matthew. I wish she would have asked her dad or I to come with her but she didn’t. So sad that someone would prey on the unfortunate ignorance of a young first time buyer. The window sticker says 31k yet the paperwork states the car is worth 40k. She has very good credit yet come out paying $600 a month for a lease. I have a 55k vehicle no money down and I pay 440 a month. This dealership needs to do the right thing as this is ridiculous

Scott Dancik assisted me, he was incredibly efficient and fast. I would definitely highly recommend Scot Dancik at Westborn Chrysler!

My husband and I leased a 2020 Jeep Cherokee Limited. Matthew Moore was wonderful in saving the day. We were on our way to a dealership in Toledo, Oh. We received an Awesome deal from Westbor n, you rock. If you are on the fence about a new lease go check out Matthew Moore.

I received my second Dodge Ram from Matthew Moore he is a excellent salesmen and he is very honest and great with getting you in the car you want. I wouldnt go anywhere else and refer him to everyone looking for a Car or Truck

My experience with this dealership for the past 6 years had been nothing less than phenomenal. I have dealt with SCOTT on MULTIPLE occasions and will never purchase or lease a vehicle from anyone but him.Scott, over my last 3 car leasing or buying experiences has shown me nothing but respect. I have conversed with Scott only on vehicle terms and he has made me feel like he was family with trying to find the right deal for the vehicle that i wanted. Scott might rub people wrong by not eating to converse over the phone and only in person but he enjoys the way that that experience is more personable .I have witnessed, over my years of dealing with this individual, people come in and out of the dealership unsure on if they can afford a vehicle they wanted or what vehicle they wanted, if you deal with Scott you will figure out he treats the janitor with the same respect as he does the CEO of the company. Scott is not concerned with the sale or lease of a vehicle, rather the relationships that he can build with the potential customer. Scott makes sure to keep contact after the vehicle leaves the lot and make sure that everything is running smooth and up to the new owners expectation.My fiancé and i went to Scott again wanting two particular vehicles, and we knew he was the dude for the job. We both walked out with what we wanted and for the price we wanted them for, not feeling like we were screwed, or that there was some backhand deal that went on. The service provided was more than incredible.If you want someone personable who has walked in a lot of shoes through his life i would recommend this salesman, who treats you like you come from the same bloodline.

Our salesman Dillon was very nice and professional, he did everything possible to meet our needs . Thank you .

Fast, friendly service. Listened to me and gave me all the best options and understood my budget. Very smooth process! Didnt try to oversell on warranty packages. Jeff and Rudy were awesome!

I have been doing business with Westborn for over 20 years now and have lost count of the number of cars we have leased from them. Mike Poupore has been our sales expert the entire time. He consistently works with us each time we need to get a new vehicle. I appreciate the fact that he is upfront and always works hard to find what we need. I’ve found myself stopping by to say “hi” and leaving with a new vehicle. His transparency, knowledge and overall dedication is unmatched. I appreciate every visit and look forward to the next.

I can’t thank Jordan enough for making my sons first experience leasing a car be so smooth. This is the first time we have dealt with Westborn and it was well worth the extra drive. Price was right and service was fantastic. Would highly recommend. Thank you!

Got a Gladiator Thanks Mike

Best sales experience at any dealership I’ve come across. Staff was extremely knowledgeable. Tim, Evan, and Matthew who helped me- were timely, courteous, and respectful throughout my whole experience. Paperwork was a breeze and I was in and out in no time. Highly recommend getting all Chrysler cars from this dealership! They have a customer for life in me! 5 stars!

I bought a 2014 jeep compass from mike recently. Very nice guy, honest, and true to his word. Quick transaction. Currently waiting on a hellcat to come around so i can work with him again

Just a poor experience, inefficient, and unhelpful. I came prepared to purchase a Jeep, and left secondary to a poor experience and the salesperson that didn’t seem motivated to sell or educated about the product at his site. I ended up purchasing the vehicle an hour later at another site. I wonder if my experience would have been better if the color of my skin was similar to all the salesman that where employed there.Waited around 30 minutes to see a salesman. Many where sitting at their desks seemingly uninterested to help. Even when I asked to see a few jeeps as I waited they walked away and didn’t come back.Took my license initially didn’t return it immediately. Had to drive back to pick it up.

They did great service on my recall and I used there shuttle service for a ride. It went well unlike Taylor Chrysler which was a diaster last time I went, I wrote about it in my other review. I will be back and update this review once I have my oil change. I had no probs I just wish Taylor had told me about the recall sooner.

I’ve leased quite a few vehicles in my life and have never been treated with such great service as I have at Westborn Dodge Jeep Ram. Matt Harris and Scott Carpenter always go above and beyond to make sure they are giving me the best deal! They take the stress out of car shopping and make it a smooth, painless process! I just signed my third lease with them and I’ll never go anywhere else! I can’t recommend these two individuals enough - you won’t be disappointed!

So my brand new Journey is two colors and has polka dot spray over the quarter panels. It is the worst paint job I have ever seen and I have seen several vehicles painted from the body shop program at my high school! My Kindergarten students can match colors better!

Great customer service have to see my guy Jordan hes awesome

Amazinggggggg experience. I worked with Mike to find my dream car (Jeep Rubicon). I’m from Connecticut and this was my first car purchase. Mike made sure to show me the ins and outs of the Jeep and made sure I knew what to expect. Mike was also very supportive, patient, efficient and friendly. He answered alllll the questions I had, and I had many. Documentation and the financial aspects went smoothly and I was able to get my car to Connecticut within a week of completing everything. The car is everything I was looking for. Ask for Mike, he’s the best. Great customer service 👌🏾