WOW!!!I just want to say thank you what a great job on our wood floor.Couldnt be more impresses with how metro flooring handled business very professional installers; on time for appointment,very clean and made us feel safe with the PEE &COVID protocol they followed. we were extremely satisfied with there installers completed the job on timely manner, The wood floor look amazing couldn’t ask for better went above and beyond our expectations as always,,a big thanks to the owner george we’ve been dealing with him over 20 years he is an expert with everything advice, Take care in business guide you to the right product you need at your home always and has very efficient team, Always very excellent job they do .I highly recommend this company To everyone if you are looking for the most professionalism honesty and great job that’s the right place to go You will be extremely pleased and happy!!. .

I love the way he answered my question and he waited on me ask i was the only customer

The fellow who waited on me showed me the vinyl tile. I wanted it for a project. He was very helpful and even carried it to my car for me. Thank you so much!I will be back because I will need something for my basement floor where it was dug up for replacement of sewer pipes.

Best service and quality and selection nobody can beat the prices there

I worked with Vito and they came to my home, helped me pick out carpeting and vinyl flooring for my kitchen and bath. Price beat out both major name flooring company and it included moving the furniture which the other companies charged. Only had 1 thing that didn’t make it perfect was the finishing strips broke and I had to call several times for them to come out and complete the job. There carpet and flooring crew otherwise completed the job quickly and I had my entire home done.

I decided to hire metro carpet from all the positive reviews but what I experienced was nothing close to positive.When we had the initial guy come in and give us a quote, we paid half. He did not provide an invoice/ receipt like he said until I called several times for it. He also said we would have a warranty that was never provided either.The guys that came to install new carpet did not wear masks (I am pregnant and trying to be safe) until we provided them with masks even then they didnt wear them the whole time. They also would not wear booties I was providing for them, it was raining the day they came and I didnt want the new carpet to get dirty or for them to track mud into my house like they did. Now I have to get a professional cleaning done on new carpet!They also would drop the new carpet roll heavily on our ground causing potential damage to our floors.Here are a few pictures of our carpet in the driveway, one of the guys stepping on it with his shoes while on his phone and our belongings just dumped on the floor when we made sure our belongings were neatly secured to be moved easily. We purposely removed majority of our belongings and only kept a few things that wouldn’t be a hassle to move but dumping them on the floor in that way is just unnecessary. Very unprofessional, messy, rude and would not recommend them.

We had the best experience at Metro. The guys there were unbelievably nice and really knew their stuff. The selection is fantastic too, you could spend a day exploring in there. I’ll definitely be a lifelong customer.

Finished product by Metro Carpet and Floors, great for easy jobs. But I wouldn’t recommend if you have any areas that require a little extra creativity and effort.

Highly recommend this company for your carpeting needs! They are fast, efficient, clean and professional! The work done was seamless and exceptional! I was highly impressed and very satisfied with their work. If you want it done right the first time, look no further!

I’ve been coming here for years!! If your looking for carpet or tile this is the place to come! Everyone is so nice and very helpful, they Certainly beat prices! I am very satisfied from this place. I Well definitely be using them again in the future!!!!

They are a great place to go if you want to be able to see everything together (Flooring, backsplash, counters) but I cannot recommend their installers. While they did attempt to make it right by sending their number one guy out and gave me a little bit of a discount, Im still cleaning up the mess they left at my house. Im not a complainer and hesitated to leave this review but every day Im cleaning up their mess. Posting just 1 picture but it says it all. This molding is brand new and was placed after the counter top went in. This is what the backsplash guys left me with.

They did a great job with fair pricing. with my carpet and tiling as well as countertop! and they made sure to come on time! I will highly recommend! They were the one thing consistent with the moving process! Thank you to George and his team!

I have used Metro Floors Dearborn Heights for multiple homes through out the years. Vito, along with installers are top notch! From the order, to coordination of install...seamless. Highly recommend. I would rate higher than 5 stars if it was available. See you again next year when the next home project starts!

George, Hassan and the rest of the Metro Carpet crew took great care of us when installing our basement floor. There were some minor quality issues at first but George and his team went above and beyond to ensure the flooring looked perfect and they made sure we were completely satisfied. The flooring looks fantastic and we highly recommend Metro Carpet!

This my second whole house flooring job by George. He had more samples than any other flooring company and was the best price. The installers were great and made several modifications I requested during installation no questions asked. Floors look great!

Needed rubber padding for a new area rug. 20 minutes later I threw it in the back of my truckGreat service

George is great. The staff is honest and it is affordable.. I will be using again in future.

We only use metro floors. They never disappoint.

I’ve ordered vinyl tile, porcelain tile, porcelain back splash, ledger stones and everything was delivered as promised and looked great. George is a great guy to work with and always answers me even if it was after hours to give me advice on other projects in the house and he has a good taste. I keep referring people to him because I know he will not disappoint. Thank you George ! See you soon once I start my basement project.

If you are looking for a flooring company that sells quality flooring and has the genuine customer service to back it up, look no further. They worked with me over two months helping me decide on what flooring I wanted within my price range. After countless samples they ordered and many calls answering my questions we finally found something. Jad was extremely helpful and patient as I tried to find the perfect flooring for my first home. He was always prompt to respond and did not hesitate to order me whatever sample I wanted to see in person. The price for the products are unbeatable and their install team is just as good. They told me 3-4 days and they were able to finish everything in around 2 days! I will definitely be using them again for rental properties and future homes to come! I had no idea shopping and install of my flooring would have been that effortless and enjoyable.

Shopped for remnants to be bound into area rugs here a few times. I’ve been blown away by the prices and the quality. Will never get area rugs from anywhere else. Great staff!

Made appointment with salesman for the ext day between 10 and 11 am and he never showed up.

Had a great selection of flooring. Salesperson was extremely knowledgeable about the products. Was able to install the carpet right away and clean. Very professional and reasonable prices. Love what they did.

Best flooring company, excellent in management, amazing in performance.

I’m really happy with the carpet that was laid, I would’ve given them 5 stars but they were late. Great job guys I’m really pleased!!

The best costumer service and great prices!

First of all the store salesman Vito was exceptional.However, the guys that came out to install the carpet were not to say the least, specifically the older guy who wreaked of cigarette smoke and was not pleasant at all.They will not wear booties on their shoes and will track dirt and mud into your home on to the new carpet. The older guy will leave cigarette buds in your driveway and when finished will say hey can you come look at the carpet, I have to get going.Basically the good service stops with Vito.

This place is fantastic. Fair prices and the installation was flawless.

Good deals good service the only place I buy my carpet

I had a great experience getting carpet for my new house. I called on a Friday and they came out that Monday to measure. Installation was easy and a great price for quality carpet. Highly recommended! Vito was great to work with.

Highly recommend this place they are friendly Their installers are friendly know what there doing highly recommend them reasonable pricing

They had a nice collection but a little pricey compared to home depot and lowes.

The sales person Vito is knowledgeable and exceptional guy.They did fantastic job on flooring. Overall great experience to work with Metro carpet.

I used them to put in carpet in a house I was selling. From the call to the installation, they were fast and professional. I called again for the house I moved into. Abe did a great job on trying to schedule me in... I had to cancel due to discovering original hardwood but I appreciate his understanding. I will call them again when I need carpet. I like that we were able to handle most of the decisions over the phone.

Love this place. Knowledgeable and not all over you.

They have a HUGE selection of Carpet and flooring styles making it easy for anyone to find what they are looking for. George and his crew are knowledgeable and have worked in the field for many years. They will work with each client and find the best option for any type of budget. During the install at my home, the workers were friendly and able to get it done in a timely fashion. They even helped move back bigger furniture with me after install was finished. 10/10 would recommend Metro.

If you are looking for carpet, I recommend checking out Metro Carpet & Floors. They have a large stock and their prices were by far the most reasonable. Both the staff at the store and the installation crew were so professional and prompt. Highly recommend!

Did a very good job on my kitchen floor. They cleaned up well afterwards. I really like the end result!

Best carpet and flooring service.

This place deserves 5 stars for their work as well as their employees. We worked with Mo who helped us from start to finish and he made the process so easy. I’m extremely happy with our new floors and our new carpet, they did an AMAZING job and there was no mess after. Definitely recommend coming here!!

Fantastic Customer Service! Super fast and highly skilled work. Great Pricing. Cant ask for more than that. Picked out the floors one day, they were able to install the next day! Now, I recognize I got lucky with the scheduling, but that would never have happened at any other store. My basement remodel only took a weekend thanks to Metros great work on the floors. We are super pleased and will go back again.

Great selection, very nice people to work with.

Amazing deals compares to big department store like Home Depot, very professional, Services were done before estimated timeline . Products also are excellent quality. I used their services for granite countertops, hardwood floors for stairs, laminate and tiles floors and stone to facelift the fireplace . Highly recommended!

Many choices and very nice people

This place treats you very well and they care about your decorating needs. George will listen and focus on the details of your material request. Most importantly, the staff are professional and knowledgeable. I have been going here for 9 years.

Metros rates and quality of service are second to none!

Great service and lots of choices. More than carpet. All flooring. Tiles, stone, wood or carpet. Open on Sunday is a plus.

In my house remodeling business you have to have reliable partnerships. Metro Carpet is definitely one of them. Theres always good selection of products and affordable prices for every budget.Just like in any business, sometimes problems occur, but they are always handled by George and Co. very efficiently and in a professional manner.Metro Carpet is my exclusive source of flooring for the last 9 years on all my remodel jobs and I never looked for anyone else.These guys are definitely first to call if you need floor coverings!

Awesome staff. I had my basement done by them. Eventually that house was sold and when I bought my new house, I immediately went to them for carpet again. I recommend them to anyone looking for carpet. Awesome people.

Professional and work is done perfectly.

Theyre just very personable and friendly. After they did an excellent install in the basement I had a pipe leaking ruin a good chunk of the carpet. Theyre super helpful and super friendly in getting me patched up.

We have been involved and owned our own businesses for over 25 years. Metro Carpet Equaled or bettered any contractor of any product for both service and quality. Thank you Mike and all at Metro. We will be back.

We needed new carpet for the stairs, landing and family room. Ive used Metro Carpet before at our other house and were satisfied then, so we went in and hooked up with Vito and he took very, very good care of us. Thank you Metro Carpet for a job well done and Vito...you are the man!!!

Look no further for your carpet and flooring. Metro delivers great service and quality. Installers are fabulous and detailed. Thank you for a wonderful experience at my moms home in White Lake!

I paid almost $2000 for carpeting for a Reno I was doing on my house. Had all new floor molding and the installers marred and gouged up the molding. They also didnt know how to make a good seam in the family room, as you can see the separation. I will be spending a bit of time fixing their poor performance.

Excellent

Great customer service.

We used this company to redo our living room carpet and couldn’t be more satisfied! Not only was the carpet amazing condition, but the staff was also kind and courteous the whole time there. They mad sure to clean up after themselves and worked as efficiently as possible. I’m so happy with their service and would definitely recommend to others and use them again!

The customer service is wonderful, they ate fast and efficient. Installation schedules 3 days out from ordering. See George, hell get you together!

Great services, great prices very professional. They have a variety of different colors and styles to choose from. Employees are very friendly and helpful. I purchased my carpet and had it install the next day. Will continue to come here and recommend this place to everyone.

Wow from the moment I walked into the store I was greeted with smiles, The salesman was extremely polite and very patient. I have a hard time making up my mind and went back and forth for days but the end result was a fair price and expert installation. My home looks great!

Would like to know whos the manager at this location, never able to speak with Mike.

Nice sales rep on Vito. Good price. Installation seemed to be contracted out. Their installation was good, but cleanup wasnt great. I keep finding random nails. Overall I would recommend Metro if they addressed the installation cleanup issue.

Definitely recommend-100%! Our realtor recommended Metro Carpet and we were not disappointed. Jad beat the big box store prices by $1,000. The old carpet was removed, subfloors vacuumed, and new pad and carpet expertly installed. We had a whole house, including stairs and closets done in one day. We ordered our carpet on a Saturday and the installation was Monday! If you need anything floor related-this is the place to get. There are high quality remnants as well. Skip the big box stores and head here instead-it’s worth it and you won’t regret it. Thank you so much Jad for everything and for making our home so cozy!!!

Absolutely the best place for flooring.. Went above and beyond for us.. I would highly recommend them to anyone.. You will not regret your decision..

I have worked with these guys for almost two years now on several houses. They get stuff done quickly and done right. Great varieties to choose from. I highly recommend these guys! They have great customer service.

George and Jad are solid, stand-up guys that take pride in their business. I love working with a company built on integrity and craftsmanship. We hired Metro Carpet to lay vinyl plank flooring throughout our house and carpet in our main living room. We couldn’t be happier with the finished product and the customer service was top notch. Thank you guys!!!!

Went in to get an estimate on some carpeting, when the sales person asks is the stairs going up, or going down in all seriousness. Then without even asking me the amount of carpet needed; the kid quotes me $150... lol was really hoping I didnt have to even give them 1 star but that wasnt my choice. Maybe more knowledgeable sales reps should take the floor. Clearly all these people care about is taking your money.

No better place around for flooring, George always comes through!

I live out of state so I have to do all the work for my rental property remote. I have worked with several different contractors but my first experience with Metro Carpet was just excellent! Jad made it very easy for me. Not only he got me a great deal but also he kept in touch with me till the end of the project. He truly wants his customers to be HAPPY. The team did a very good job and were very professional both on the phone and in person.They were prompt and arrived within the arrival time frame that they promised and were very efficient when they were there. True to their word, courteous and without a doubt the best experience I had in Michigan. I would definitely recommend and will personally keep using Metro Carpet for my properties.

Finished my whole house in 2 days, the installers that came to the house went above and beyond what they where paid to do. I will use metro for all my homes and will make sure to let it be known on what a good job they did. everything was put back into place.I took my quote to the store and they worked with me to beat it, I am happy I chose metro and would have paid extra to do the job with them after seeing how it turned out.

Hands down THE BEST place for carpet and flooring around. Customer service is outstanding, turnaround is fast, and way more affordable than any other big box store or shop. George, Jad, and everyone here are really just awesome, nice folks to work with, and they worked to help us get the exact flooring we wanted for our kitchen and living room. Highly recommend!!!!

They were good..

Best place to go for carpet. I needed carpet for my kids play room. They gave me the best price. I even shopped around and nobody beat their price. They delivered the carpet the next day and did a great job. Highly recommend.

I worked with Metro 2 years ago (carpet upstairs, stairway and tile in my laundry), and had them come back to carpet my basement this past month and they have earned my business for life. Great prices, honest and trustworthy sales staff, and the installers were very friendly and fast.Thank you Chuck and team.

My husband and I bought a new house and we had the rooms re-carpeted. After visiting many other stores, we were referred to see Jad at Metro Carpet. Our experience from the 1st phone call to the last minute the installers left was beyond perfection! I am very picky and use to be in sales so Im pretty good at reading salespeople and Jad was nothing like that. He listened to what I wanted, let me browse in peace and then guided me when I asked questions. His showroom is unbelievable and I picked 3 different carpets to match my house. Everytime he made a promise, he kept it and was very fun to deal with. He clearly enjoys his job and my husband and I truly enjoyed his sense of humor. The installers came in and were beyond professional and did the best job I have ever seen! What I picked was not an easy installation and yet the entire house is jaw dropping because of the quality of carpet and the perfect installation! All my guests actually take their shoes off just to walk on our carpet thats how soft it feels. I HIGHLY recommend Metro Carpet. I went to both showrooms (Dearborn Heights and Farmington Hills) and received the same excellent customer service. This is a company I will refer and use forever, def giving an A++++++ rating!

Defiantly love their service and their pricing as well as the quality of the carpet I got for my basement. I made a mistake with my upstairs rooms by going with budget carpet (never ever again). If you want quality without breaking your wallet, this place will hook you up.

Had a section of carpet that I need it at a very reasonable price nice place to go to

Best place to get carpet. Great installers, great owner. Weve been using them for a decade for carpet and just added some wood flooring. They did an excellent job!

Very polite and professional. I feel they gave us a good price for a nice carpet and installed it well, even with all the heavy items to work around. Would highly recommend!

The group at Metro Carpet and Floors always take care of me like I’m family. Jad always makes sure the job is done professionally and in a timely manner, and gives the most reasonable quotes around. I couldn’t be happier with my experience and will definitely be back!

The guys at Metro Floors are the best! Friendly and super nice. Easy to work with. I have used them for 7 years.

MCF is great place for flooring. Large selection, very knowledgeable staff and experienced installers. Their prices are hard to beat. I worked with Jad on my project, and it was done in a timely manner and came out excellent. Very professional, you wont be disappointed. Thank you

They were very helpful took all the time that I needed to get the information I needed its like having an uncle in the furniture business just great people

We have been working with Ali for the past couple of years and could not be happier with his level of service as well as the rest of the Metro Carpet team. Pricing is great and the quality of the carpet and installation has been exceptional. Recently we had our stairs done which was a particularly difficult install given tthe pcarpet pattern adn the shape of the stairs. Ali made sure that a capabale install team was available to take the job and installation looks fantastic. We could not have a higher recommendation. Thanks!

Our church needed carpet for our children to use and Jad did a wonderful job helping us and providing just what we needed. The staff is very polite, friendly, and helpful and I highly recommend them. The store has a huge variety of options to choose from.

I first spoke with the MCF owner George. I was looking for a commercial or theater carpeting. There are very FEW stores which have a decent selection of this carpet. Metro Carpet is the best of a limited selection . The price George gave the finest kind.. Moreso, theater carpeting is colorful, bright, & lively, like you might see in a theater or mall. Strong, durable carpeting. Easy to keep clean. I have kids and grand kids, and family, and I wanted a kid friendly choice to make the basement a fun place to play. Metro Carpet exceeded my expectations. The installation by stretch method intact, precise, and the 3 man crew did a spacious basement in about 5+ hours time. But not a rush work. The stairs on basement steps also done perfectly. Seamless. I would recommend Metro Carpet in Dearborn Heights. George was very personable, and professional with me.

Friendly staffs but the vinyl sheet flooring in stock was low quality.

Loved the service, and installation. Installation guys were very professional as was the Sales Person George was. Kept his word on installation date and quality of the carpet.This should be the first place to go to for all your carpet and flooring needs.Trust me I went through hell with another company and to have Metro Flooring correct there mistake and give me the service and quality of carpet I paid for.Amira

Cant be more than happy that we found a reminence that matched our existing carpet! The installer was awesome! Very detailed and particular, our carpet is tight from corner to corner, and our carpet looks beautiful! Thanks Metro!

Vito did a wonderful job working with us! He’s helpful, knowledgeable and friendly!

Best customer service, fantastic pricing, and the metro carpet team gets the job done quick and efficiently! I highly recommend this place! Ask for Jad!!!

I had a good experience with the salesman at Metro Carpet and flooring, I would like to say thank you to the installer mr. Sanchez great job keep up the good work.

What kind of customer relations company does not greet their customer at the point of entry.. obviously whomever owns this company either has no idea whats going on in the business or could care less... its a shame I have to give them ONE star to review their horrible service...

I’ve spent thousands of dollars there, and when it came to placing a smaller order no would would take my order or even call me back. I called two separate times trying to place the order too

A hidden gem. Amazing prices, variety and people.

Outstanding experience, great service, great prices, beautiful products . Ask for George

Great experience working with Jad at Metro Carpet! Professional customer service and top quality at an excellent price. Highly recommend!!!

I was referred to Metro for countertops. They gave me a great price after I told them the square footage. George sent me out to Farmington to look at slabs. I picked one out and they faxed George my info.I didnt hear from him, so I called Metro to see what was going on. I called twice per day for 4 days and left messages for George to call me back and I havent heard from anyone.....???????Cant give them my business as I feel the same thing will happen again .....

Excellent service, very reasonable price, good recommendations. They care about their customers. I highly recommend them.