Thank you Frank and staff for your honest and prompt work! Took my equinox to get my timing chain replaced a few months ago and everything has been great since! Prices were very reasonable. My family has found a new mechanic to handle our car needs!
I am absolutely amazed by the work that was done. Frank is so professional and very helpful. He had my car done the very next day I had dropped it off. He replaced my oil pan and one of my tires that had a bubble in it. He offered me rides to get to and from places I needed. Even went so far to make sure I could come pick up my car! By far the best service I have ever received. His business is fast, professional, with exceptional prices and amazing work is done! I wish I could give them 10 stars.
My family loves this place. They are fair and accurate. Also every time I get work on our cars, we are completely satisfied. No worries, you can trust your mechanics here. I will not go any other place. Thank you for your great service
My experience at Dearborn Total Automotive in Dearborn Heights Is by far the best experience i have ever had at a mechanic shop. Frank the owner is the best he did everything possible to help me and the price for the service was very reasonable. I am beyond satisfied and I would recommend my family and friends and day. Thank You Frank and Dearborn Total Automotive in Dearborn Heights, Michigan.
Frank was so kind and informative, and truly wanted the best outcome for my me and my vehicle. Dropped it off, and had it ready for me in a day. Fast and didnt break my bank. Kept his shop open a bit past closing for me to be able to pick up my car, because of my work schedule. And also suggested, without being pushy, but for safety and out of precautions, for other things to do to my vehicle. Will definitely go there from now on!
Frank and the crew at Dearborn total automotive are great. I have been there twice in 3 years with two separate issues and both times they fixed my 2009 Edge without breaking the bank. Straight forward, no BS about what needs to be done and does not suggest work to be done unless it actually needs done. I will be back when more work needs to be done.
This is my first repair carried out at Dearborn Total Automotive Plus. I could not be happier with the service. Frank is an awesome guy and extremely knowledgeable and honest; they will not try to sell you anything you dont need like many other places. You can put your trust in Frank and his team and they will take care of you like youre family.They had my car done and ready to drive extremely quickly. This is my new go-to place for any work I may need done in the future! I recommend this place 110%.Thank you VERY much to Frank and his stellar team at Dearborn Total Automotive Plus!!!!!
I called a few places, knowing what I needed to be done, and asked for estimates. Frank was the only one who actually took the time to get all the information instead of trying to rush me off the phone.Once I took my car in, Frank told me exactly what they were going to do, gave me a choice on whether I wanted a remanufactured or dealer part, and let me know when the repair would be completed. It was done on time as promised. The people there were polite and not condescending like a lot of places are. I will definitely have any repairs done there going forward.
Dearborn Total Automotive is amazing! I called and they were able to get me in quickly and even finished working on my car sooner than they quoted me. Frank was great and very honest and communicative. They did quality work for a fair price. I would highly recommend this place! If you’re unsure of where to go and need work done on your vehicle, give them a chance. You won’t regret it. Best mechanic experience I’ve had, hands down.
After taking my F-160 to two other shops in the area, these guys finally figured out what was wrong with it! Very professional and friendly! Was looking for an honest mechanic that I can keep coming back to, and these guys Delivered! Highly recommend!
I’m so pleased with my experience at Dearborn Total Automotive Plus, who repaired my air conditioning and fan earlier today. It conked out on me at the height of this week’s heat and humidity and I was desperate to have it fixed.I called at 8:30am which was when their listing said they were open and Frank answered the phone right away. Normally mechanics are not in when they say they will be so that was a nice surprise. He said to bring it over right away and they’d look at it.Frank is very pleasant and accommodating. When I told him my livelihood was dependent on my Ford Edge he said they’d do their best to have it ready by tomorrow. I was absolutely delighted to get a phone call a few hours later letting me know it was ready to go!The price was reasonable with no surprises. AND they offer financing which I love because I can’t be out of pocket.Something else I noticed and appreciated was that Frank identified a couple of issues about which I was already aware but need to wait a bit to have them fixed. He didn’t “invent” any issues, and I value that kind of honesty.Mike, who did the repairs, was friendly and helpful as well.I didn’t feel I was being treated differently because I’m a woman, and everyone kept it friendly and professional, treating me as a valued customer.The strong reviews reflect my experience with DTAP, and I intend to recommend them to anyone needing a good, reliable mechanic.I also REALLY appreciate that the premises don’t smell like an ashtray, which is so common at all of the downriver shops I’ve taken my cars to in the past. What a literal breath of fresh air!Thank you Frank and Mike and the rest of the team!
Working with Frank was just great! He was informative, explaining each thing he was checking so I understood what the problem was which I really appreciated. He saved me about $300 on services from other quotes I got. He is honest and I highly recommend him and the repair shop. You will not be dissatisfied or disappointed.
They were totally awesome regarding my husbands transmission. Cost was on point and I also came in because my trunk would not open after going to 2 dealerships that couldnt fix it. Dearborn Total Auto put WD40 in and it opened up right away. No charge to me. See Frank when you go. They fixed my problem in 5 minutes and put me back on the road. I love this place.
Great experience. The guys are professional. I take all my cars there.
I called Dearborn Total Automotive Plus after a few failed attempts at trying to find a location to bring my car to. I called DTA and spoke to Frank, who was friendly, and told me to come up right away for a free diagnostics of my vehicle. I wasted no time as it is the holiday weekend— and Frank went above and beyond to help me take the next steps to fix my vehicle. He was kind, professional, and honest. This is a family owned business for about 100 years (I’d like to say I remember reading this in their lobby) and this will be my go-to location from now on. I can’t thank Frank enough for easing my nerves and taking care of my car needs! I will be back— maybe next time for a car detail 🤭
Stay away! Charged over $1500 to do an ignition switch and took several weeks. Very surly toward the end. Also, I see so many reviews here by people who have an account with no other reviews and theyre all five star reviews. Whats up with that?
These guys got done with my car much faster than I expected. They did a very good job and for now on if I have an issue I go to them. I very much recommend this shop.
Amazing customer service, very professional, and took good care of my wife and I every time we use the service this wonderful company provides!
I called 5 different mechanics and they were the only one willing to take on a clutch replacement other than the dealership. The time required and price were as estimated and saved me several hundred dollars.👍😁
If you plan on needing your car for nearly 2 months bring it here! I dropped my car off in September and didnt get it back until just before Halloween. Never again!
My husband and I have been going to Frank for all our repairs over the past several years. He knows that we have very busy schedules, so when we make an appointment he makes sure to get us in and on our way right away. Its like were family and he really treats every one that comes to him with respect. I highly recommend him & his business.
AWESOME,AWESOME AWESOME, these guys, Frank and Mike did a fabulous job on my Avenger!! I felt like I was driving a different car! Struts, bearings etc and they even fixed a couple other things that wasn’t on the to do list. They care about the customer so NO PRICE GOUGING!! My NEW MECHANICS!!! THANK YOU GUYS AT DEARBORN COMPLETE AUTO
Honest and trustworthy. Does a great job and they are highly professional!
Had car troubles spoke to frank he gave us advice and it fixed the problem and took the time to help us but took business away from him self but over all great guy and Company and I will be using his business in the future highly recommend.
Frank is awesome and do great work👍🏽
Quick turnaround even being short staffed and very affordable. Would recommend and will be back (hopefully not soon)
Didnt try to sell me junk I didnt need. Very polite. Car works after going in.
They always said they full when you trying to take the car for them not recommended
They do a good job, the most important thing is honesty and they won’t sell you something that you don’t need. I like this place a lot I will be back
I took my 2012 Nissan Sentra in my driver side window woulup I had a short in the door and burned outthe switch. He found a good used one a new one would have been over 300.00 dollarsFrank showed Me on the computer he is very honest and truth full great job thank you. I will be back.
This shop is full of the most polite, fair, and trustworthy mechanics I have ever met! And never having owned a new car, Ive met many over the years. Their price was $100 LESS than the place I almost took my vehicle to! It was truly a blessing that I ended up at their shop. I will be a repeat customer. Thank you Frank for helping us and making our day!
Professional honest, great at his work, thank you Frank.....
Frank and the guys at the shop was very professional!! They had my vehicle fixed in under the amount of time that was initially told. Great job and great experience !!
Went in for repairs. They were fast and thorough. Service was completed ahead of schedule. Everyone there is friendly and knowledgeable.
I own a 97 Camry, that needed an oil leak checked out. I called up there on a Wednesday to see if I would be able to drop my car off or make an appointment. I was told at first that they were pretty busy but could check my car out the next day. Due to my work schedule I wouldn’t be able to drop her off until the following Wednesday in that case. The man I spoke to said he didn’t want me to wait a week with a leak so to bring my car in that day, drop it off and they will take a look at some point that day.I dropped her off that day, yes her, my cars name is Beatrix. Dustin was the mechanic I worked with, checked the leak, did an oil change and fixed the brake line that blew while it was there, which I was very grateful for. I did have to bring her back the following week for them to rinse the engine off and see exactly where the leak was coming from, which they also replaced the timing belt during that visit. But for them to go above and beyond and fix other parts while she was there all at a reasonable price is amazing. They communicated everything they found, showed me what they were fixing and again all for a reasonable price, which is much appreciated after a bad experience I had during the summer at a different mechanic. I will continue to come here for any repairs my car will need!
They did the right work after my vehicle been @ a different auto repair shop that couldnt solve my problem, Frank and his team solved it in no time.thanks Dearborn total automotive.
Best auto repair shop in town. Treated me like family. :)
10/10 recommended, very nice and helpful, will definitely be back!
This is the best auto repair shop I have ever been to. The mechanic/owner is honest and hard working. Hes not out there to charge you an arm and a leg for things you dont need. Fixing your car to 100% is his top priority. Charging you only for parts you need and a more than fair labor fee. I would definitely recommend anyone in need of good mechanic to go to Dearborn Total Automotive for there vehicle needs.
Frank is one is the most honest, trustworthy, courteous, and kindest mechanics Ive ever had the pleasure of working with. Ive been ripped off by two other mechanic and hes fixed it numerous times. Most recently he fixed my transmission after being ripped off by another mechanic. He walks you through the entire process. Shows you the work he did and parts he replaced. He goes the extra mile. Honest work by an honest man trying to make an honest living. I will be recommending everyone I know to Dearborn total automotive!
I HIGHLY recommend this auto repair shop !!! I brought them a really tough repair on an older vehicle and they came through for me when noone else would. They got me out of tough spot and got me back on the road again. Outstanding workmanship and they were willing to put in the time to get it done. I will definitely be back and would recommend anyone get their car serviced at Dearborn Total Auto on Van Born.
Service and workmanship was excellent Frank went above and beyond to take care of me like he always does with work and pricing, thank you again Frank for taking care of me again
I’m writing as a mom, I completely appreciated the time and that they gave to my son and I. This was his first vehicle and they took the time to break everything down for us. When it came to us asking questions they had no problem answering them. They working in a timely matter and worked around our schedule and budget. I will be going back there again.
Customer service is excellent. Great job repairing my vehicle.
Came here for the first time today to get an alignment. Service was fast, and reasonable. Frank was very nice and seems honest. Ill be back for future repairs. Thanks!
Fixed my motor mounts faster than called for and did an amazing job, even pointed out things I had mentioned that another mechanic nearby told me was fine but after looking at is completely broken.
Always quick to fix a vehicle. They have a small communication issue. They say they will call you be for they close. Its best you call them, they never call me.Outside of that i have never had a problem with service. Always good service in store and no BS. They fix it right the first time.
Went in for a clutch repair and some electrical work on my tail lights. I was given a price for the clutch repair, and i asked about my tail lights as well. The guy said he will throw that in at no additional cost since i was spending alot of money on the clutch repair. I left the truck there for afew days. When i went to go pick it up he charged me an extra $180 for the electrical work on the tail lights. We had already agreed on one price, then he changed it last minute and gave me excuses about having to pay an electrician for the work. I don’t mind paying for service, but i just don’t like being lied to when it comes to money. If a customer doesn’t pay the full amount of the work that was done. I’m sure they wouldn’t be okay with that. Besides the shady BS, they did good work on the vehicle and the repairs seem to hold up. I will not be coming back to this place ever again!
Prices were kind of high but work was exceptional.
Frank and his team did a good job, I will be back soon for tires and wheel Alignment
I am so extremely happy with this shop. Very friendly and did everything I asked. I will definitely be back.
Got my running boards work done, great customer service, job well done and on time.
I’ve used this place of business for all my car care needs! Frank informed me of exact what he was going to do to my vehicle and what I should expect! They have always done a superb job. I have use their services on more than one occasion without having to return the vehicle because of shotty work! I will continue to use them for my auto repair needs. I HIGHLY RECOMMEND them.
I have had work done on both my cars here many times and always have had great experince! Everyone there is great! From Frank. the manager who always has the time to speak with, and Chuck at the front desk who is quick with a joke and welcoming smile. I recommend you get service and patronize this local business
Really hard works got me in fast and got me out fast
I usually dont do reviews, but I have to give credit where credit is due. I was getting the run around from the dealership and being over chareged. Frank was very honest and searched for the best priced part and fixed my car the same day. I am 100% satisfied with Dearborn Total Automotive service. Thank you Frank!Alonzo
I had a problem with a mechanic down the street. These guys knew what was wrong with my car before looking at it. They gave me a fair price and had my car ready same day. No problems since. This is my mechanic now.
I got some work done on my 2008 Hyundai Veracruz. They replaced the rear drive shaft bushing, 4 bushing for rear axle and right rear hub assembly. It was a big job that took over 10 hours and it cost under a thousand dollars, less the half of what the Hyundai dealership wanted!!! (I had purchased the parts myself and they were willing to use them, no questions asked.) The job was done in a little over a day and they gave my son and I a ride home. I head a very positive experience and they gave me the best price possible for the work completed. I would recommend coming here as Frank and his crew are good, honest, hard working people and really look our for the interest of their customers.
My driver side window would not go up on my 2002 ford escape. Frank the manager told me to bring the vehicle right in. Bob began to work right on it. Having to take the cover off the door. Im thinking this could be costly, being electrical. Mr. Bob told that the electrical unit became unplugged. He reconnected the unit. The window works fine. Bob did a great job and only took approximately 40 minutes. Frank the manager only charged me only 45.00. Great price. Professional workmanship.
Great staff and reasonable very honest good job FRANK!!!!
Frank is a very honest man, he is very informative, he lets me bring my own parts,he does a great job at a great price.
These guys did quick work and quickly fixed my car and got me driving again. Extremely honest and trustworthy: I suspected my rotors were bad and told them that. They took a look, and told me my brakes were fine but I only had a bad bearing. In other words, they admitted the problem was a less expensive part than I thought was at fault. They didnt try to take advantage of me, they were honest with me. And fixed my problem in 1 day!
Very nice and helpful
I have been a customer here for about 12 years. I have always been satisfied with the service. They are timely and pr and a good value. Very satisfied.
Great place, nothing but the best.Thank you Frank...
Frank is honest, trustworthy, and always does a remarkable job with my car. Ive been to many mechanics and I trust Frank completely. Excellent prices and work done right. Highly recommend Frank and his business.
Frank offers great service at fair prices. He is the only person I trust with my red beauty. I will continue to get serviced here!
I had a problem with my car just stalling. I am very uneducated about cars and where to go for car troubles. My niece told me to just go to Dearborn Total Automotive, because she has taken a couple cars there and Frank had treated them well and did not try to sell them things on their car they didnt need. He was honest and very kind. So I took my car there and first met Kelly at the front desk who was very kind and cheerful. Then I met Frank who was also very kind. He had my car for a few days, because he took the time to figure out why it was stalling. It ended up being the back window wiper motor shorting out the car and stalling. He worked long hours on my car and was VERY reasonable on what he charged me. Frank also offered me a loaner car .When I picked up my car he wanted me to call him the next day to make sure everything was ok. Frank and his team went above and beyond to help me. I highly recommend Dearborn Total Automotive if you want to be treated well with affordable prices.
Frank and his mechanics are the best! Truly care about your vehicle not your pockets. Had my brakes serviced and my drums adjusted brakes have never been better! Thanks guys
Dearborn Total Automotive in Dearborn Heights is the Best place to have your vehicle repaired. Frank is very honest and trustworthy. He will take the time to check out the problem instead of just recomending a very costly repair. I am very Happy with the service I received from Dearborn Total and I will Definitely recommend them to everyone I know who needs repairs.
Thanks you guys @ Dearborn Total Automotive ( heights) you made me feel like part of the crew. Took my car right in and explained in detail about ways i would know if my tie rod was bad and even let me go back and see beside one of. Mechanics ! Very pleased to find out I was wrong and it was only a tire that needed replaced. Definitely #1 Mechanic shop in the heights in my opinion.
I went to these guys about three months before I actually bought anything and got a price quote for new tires. When I came in just the other day the guy at the desk recognized me and we started the conversation up like it had only been a day or two. Staff actually try to help, which is nice, and theyll sit and chat with you if you have any questions.
Highly recommend. They were honest an fast with the new front an rear suspension work just to start the list of problems. The price I was given in the beginning was the price when I picked up my 300... 😁 no hidden costs!!!
I have had two excellent experiences now with Dearborn Total Automotive.My first one was with my mini van that had a power steering leak. Frank was able to diagnose the problem and had it fixed the same day! What great fast service! My second car was an older Trans Am that had a check engine light, vacuum leak, breaks were going, and was making a strange sound from the back of the car. Frank did a great job showing me every part that needed to be replaced and why. Cory was great at taking the car for a test drive and catching all that was wrong with it. He fixed all that was wrong with it and even got the wobble out of the steering wheel fixed! The car drives great now and stops even better then when I drove it off the dealer lot when I originally bought the car.Thanks so much for the great service you have provided for me. You now have a customer for life.Peter
I called around looking for the best price to get rear struts on my car. l called Dearborn total automotive they gave me the best price. so I took my car in.Kelly was very pleasant and helpful . Frank answered all my questions got my car back the same day I will definitely be going back. Dearborn Total Automotive does excellent work - is very affordable - they are pleasant and helpful - I will definitely recommend them to my friends and family
Loved the fact that they were very upfront with their prices and they werent any higher or lower by a couple of dollars. Also if they say that the repair will be done in an hour or two they will be done in that time frame.i have have the Throttle body, battery and rear brakes replaced their. Awesome and very Professional.
These guys are soooo awesome! Reasonable with pricing. Frank and his team is so professional, thorough with inspections and made sure EVERYTHING that was wrong with my car was told to me. These guys are very honest and I won’t go anywhere else...
Joe and Frank are awesome! The car doctors! If you need you’re vehicle fixed Dearborn total is the place to go! I’m so happy thank you very much.
This place is AWESOME! Found the problem, let me know and asked if wanted to continue to fix. They are very professional and pretty quick. I HIGHLY recommend this place !!
Took my 98 Dodge ram 2500 into them a couple weeks for a busted brake line. They completed the job in one day and I havent had any issues yet. Great customer service and timely work! Will definitely be going back for future work and also recommending them to friends.
Love, love, love this place! Frank is the best!
They were on point with everything and helped me with all of my needs!!!
Frank does an outstanding job with customer service and follow up. He and his team are the reason I pass many other shops on my way there. My experience was flawless the price was right, and the turn around was awesome. Got to meet technician Cory, he did an amazing job explaining the safety reasons for needed repairs. Thanks again, you guys are great.
Frank and Chuck are rockstars!! Got me in and out in a few hours, where other garages said a few days. Go see these guys. They are awesome.
Great service, and good people will be happy to share with others.
I stopped in to have my vehicle looked at. The guy told me that he was over two days behind. If I wanted to leave it, he might be able to get to it in 3 or 4 days. I left and went someplace else.
Have an old V12 Mercedes-Benz and very few people would work on it including my mechanic of 18 years! I decided just do drive by this placr thats down the street just to check the price. Frank and the staff where full of smiles and eager to help. They saw my car and said no problem, and said they could complete it within 45 minutes. Frank was very knowledgeable, and true to form I was in and out with ice cold air. He thoroughly checked the air conditioning system, cleaning it out, lubricanting thr internals, before filling it. However; the best part was it cost me 60-65% less here then it would have cost at the few shops that would work on it. Will definitely be back, I trust them with any of my vehicles!
This was the easiest experience Ive ever had with an alignment service, theyre extremely fairly priced, and the staff are super friendly and helpful. They even included a chart with my alignment data which I thought was very nice. Theyve been around for a long time and they stand behind their work. I highly recommend this shop to anyone who wants honest good work done on their vehicle without being taken to the cleaners or given any kind of run-around.
Great employees great work all around the place to go .. Go see Frank and the guys you wont regret it !! No B/S and affordable
Excellent experience with both Frank and Kelly!! Frank answered the phone and let me the exact price for the issue of my rough steering. unfortunately it ended up being my rack and pinion. they were still able to give me a really good discount and had the work done with 24 hours. I was back on the road pretty quick. I would definitely recommend them for any problems with your car.
I had a really good experience with this place, Frank was really helpful in helping me get my rear breaks replaced next day notice. They even gave me a ride back and forth to the shop so I didnt have to pay for a Uber/Lyft. They even saved me $40 on my fix. Will definitely be going back to them with any issues on my car.
I was referred by my brother to come here and boy did he steer me into the right place. If you want straight up, honest answers without any BS. COME HERE!! They will take care of you.
Well I’ve been here a few times and Had very good service. The first time I was sold, He looked at my car bent something back in place and never charged me anything. I came in thinking and telling him it was my breaks, but it was not! Now if he was going to be dishonest that was the time because I never would have known.I’ve had two other jobs done here with No problem and believe that they are hard working people. Helping other hard working people.Thanks Frank and Staff
Got our winter car together fast
They do excellent work and Frank is awesome!!! Finally found a repair place I can keep coming back to!!!... this is definitely a shop I will recommend to people!!
Great service, and great people . I went in for a quick service and thats exactly what I got. If your looking for quality work done in a timely manner these wonderful individuals are who your looking for.
A great automotive shop to bring your car.suv, and truck. I am very pleased with the work they have done on my car.
Had a flat tire on my truck bought a like new 20 inch tire for 70$ and was back on the road in less tan 30 minutes.
This place is awesome. Kelly is so pleasant and helpful. Frank is straight with you and explains everything and is honest. They all go above and beyond.
Frank and his staff are always helpful,fast friendly, and they give you the best prices with professional work. I always have and always will take my car to them.They went above and beyond helping me in the cold weather when my window would not go up! They stayed after to help me,what great people!!!They have my business forever!!!Thank you,Kimberly Roterman