Good service. Polite. Nice lounge upstairs to hang out in while theyre working on your truck.

Our truck had AC problem, went there once, paid $1017.68, we were told AC is working, were told they did test drive (AC wouldnt work while driving), odometer showed they did not test drive it. Anyway, driver left the place and discovered AC was not working still. We went back, spent $255.42, were told it was working, driver started driving and AC still wont work. We definitely do not want to come back there again. I express my concern and was told they would talk to the manager about it, I emailed them as well, never hear back. As a conclusion $1273.10 spent ( parts 344.10and LABOR $929), but AC is not working still.

2 hours to do a 3 hour job and it was done correctly. Thanks.Young man was quick and knew his stuff it looked like.

08/10/2020 I had a oil leak. Come here they was friendly. Great costumer service. Quick in and out.

On behalf of my dad, Dan from Twin-Pol: “I’ve never met such a dedicated team in my many years as a truck driver, and I’ve been to many Volvo repair shops but this one is by far the best one. I’ve never had such a great experience as I did at this shop, and especially with Winker, he helped me more than I could’ve imagined. I want to thank you all, and to recommend your shop to anyone I know. May God bless you and your families.”

I was very disappointed it took on hour to get my rental unit if it were up to me I would never do business with them again

The do a proper job and answer questions about the truck and it takes them 4 hours to change oil and the drivers lounge is outfitted with a sectional rejected from goodwill and the 1985 television had roaches coming in and out of it. Kinda gross but when one asked me for a cigarette and lighter THAT did it. The truck is running GREAT so hurry up and get a 5 star next time maybe.Nobody wants to WAITHOMELESS PEOPLE DONT WANT TO WAIT IN YOUR LOUNGE

Great place. John and Kelly were really helpful. They diagnosed my truck and helped me figure out the problem. Thanks!

We really want to thank everyone here.They all took such good care of us without paying an arm AND a leg.We called late on a Friday and they made sure to get us right in. Top notch mechanics and super friendly.I would highly recommend bringing your truck here for service.And if you are looking to purchase a new or used, cannot beat this dealership!They are definitely our new go-to folks when in the area.

Did have a little trouble one time. We brought our truck in. Somehow, somewhere the parts were delivered to our business. They didnt have the right contact number. Just a mess. Managed to figure things out. So far things have been going good with them.

Parts and labor is way over priced!

Friendly and prompt service

On several occasions we have had to drop off the same truck 3 or more times for simple fixes: lift gate switches and wiper blades for example.On one occasion we had a truck sit there for 2 weeks to diagnose an issue with instant delimiting of engine at random intervals. It was never diagnosed so we brought it to another place and within 15 minutes they determined that the oil from the turbo was being blown into the DEF system.Not too long ago we picked up a brand new lease truck (300 miles) with the low fuel alert screaming at us the second we turned it on.Most of the rental trucks I have encountered have been dated and less than optimal, often with liftgates best described as scary.

They sell Parts for Volvo we need to keep moving.

Friendly staff and organized showroom! Good deals and service! JR in parts helped me out and was able to get the parts I needed in very quick and they worked great!

Easy to get to. Great service advisors. Good parts selection. Attentive to what I was looking for. Overall, really good.

They are a little harder to communicate than it should be, but they are polite and they try. The workmanship is of good quality, and thats the important point.

I had recently bought a 2016 Volvo 780 with 270,000 miles For $87,000 The first month I had the truck there were a few things that went wrong with it. Which cost me around $1,800 I wasn’t very happy about it. So I put a post on here with my concerns within a few days they got in touch with me. That week I brought my truck in and had a good talk with My salesman and his supervisor. They took copies of all the service receipts I had done on the truck and submitted them to the used truck department I’m assuming I’ll be compensated. Also My next service will also be on the house. They far exceeded my expectations ! They also took my truck in and gave me a loaner car and went over all of the things I had work done on after I bought it just to be sure it was all right. I’ll leave a copy of the email I received from them. A week ago I would have told you to never buy a truck from here. today it’s the only place I’ll shop for a truck ! Most truck dealerships are scandalous cutthroat operations you have to be on guard constantly ! It’s a good feeling to know that you can be comfortable and worry free buying a truck from theses guys ! I’d also like to add that I did my financing through them I submitted the application on Wednesday and was approved Monday. I was already set up with financing when I walked in there but I was complaining about the super high interest rate that I had. So they suggested that I submit an application with them to see if I can get a lower interest rate which in return cut my interest rate in half. Thank youEmail:I was here Saturday and talked with the tech that worked on your truck Friday and Saturday.Here is what was done, after you left with the loaner vehicle.· A/C was tested for pressure, it lost a very little bit since you had it charged, but still lost??o Drained system Vacuum tested passed,,o Then added die to Freon, checked all over for leak’s, nothing found…o Un-covered protective coatings on lines checked w black (found very minuscule color change along one line)?o Disassembled covering and in process found one line corroded with small crack on one sideo Replaced line charged system· Power Steering noiseo Hooked up gauges tested pressure and flow (both passed)o Drained pump replaced internal filter fill with fresh oilo Test drove no noise steering working fine· Hose tender spring brokeo Installed two new hose tender springs routed hoses.· I left a coupon in your truck for a free service next time you are due. With NON-synthetic oil.· The bills that I asked you to bring in I have been submitted to the Used truck director,o A/Co Idler pulleyo cab shocks.It is our mission to have satisfied customers at the Krietegroup, hopefully this shows you that! JThank you!Kevin Lawniczak Territory Manager

Friendly people very quick service and Ill never go anywhere else for parts ore service..

Im very upset. My truck had on the display Air Dryer Leakage and very high pressures. People on the service fix the problem and Meneger told me there are not warranty for this job. Next day on the display my truck show again Air Dryer Leakage. I did came back with the same problem after driving only fifty miles. Meneger on this location told me if I want this to be fix again I need pay again. I did pay for second time but it didnt resolved the problem. On the display show Air Dryer Leakage again.

I always get my truck fixed there people are always friendly and very helpful

Everything I needed, fast and accurate

Called last week told them my problem got me in went there on Monday 06/08/20 fixed my problem warranty work Kriete Truck Center is outstanding everyone is Knowledgeable about Volvo trucks not like some Volvo shops in the United States Your Mechanic’s, Service Personnel are Superb if I ever bought another truck I would continue coming here Thank you

This place is ridiculous! The service center is definitely NOT customer oriented!

Stopped in very late in the night with a gelled up filter. The mechanic dropped what he was doing and changed it right out in the parking lot. Let me tell you it was cold too. -15 degrees.

Great Volvo dealer. Very responsive. strong ability to service fleets

I called ahead and was in and out in 2 hours to have my Truck repaired. They saved my Labor Day weekend! Thank you.

They do good repairs on large trucks and sell New and used also.

Good job! More than I had hoped to pay tho

Excellent place

Very clean place. Great for semi services and very friendly employees

My experience was pretty decent. Once the service manager came out to check on my progress I was fixed in less than 30 for a brake chamber.

Service desk guy was very nice .when I come 5pm 11/15/2016

Excellent customer service provided by Aron!

Good guys working here in service on the PM shift!

My truck company deals with this company because of fair prices!!!

Zack in the parts department is great

The best service. Thank you

They treated me very good

Very high on there labor rate 155 hr is just plan to much they need to get real

Great place to have your truck serviced

Way to long to do a service.( 5+ hours)

Good place for service

Good

Great shop

Great

Very good service!!!!

Thanks

John was great at the service desk. Called at 7am to fix my hood latches. I was out by 9am and on my way to pick up my load.Thank you guys!!