I bought a 2021 equinox thru Javier whom was amazing! Well my car was parked at the hospital somebody backed into it and caused a great deal of damage. It was taken to the John Hall body shop. I couldn’t avast for a better experience they were amazing they did everything and anything to make the experience easier for me knowing what I was going through with my personal life. Brads amazing the front desk is amazing and the texts are awesome I can’t say anything bad I would definitely recommend anyone to bring their vehicle to John Hall

Their service department has horrible customer service. I left messages for my service advisor 2 days did not hear anything back. I was told he was going to call me back the next day I did not hear back from him. When they returned my call he had no information for me except he wanted me to make the noise that my truck was making? Is a multimillion-dollar company and they have the tool to diagnostic check everything but I was told that they could not find the problem. My truck is under warranty and I was told I still have to pay for a service that I know I am covered on. I would advise everyone to not take their vehicle to the service department at Jon Hall Chevy.

My husband and I stopped on Saturday after receiving one of the flyers from them. We looked at a truck that we wanted so we decided to try and make a deal. My husband let them know the payment we where looking at making.All of there vehicles are approx $4000 above msrp. The salesperson was nice until we questioned the rates and tried to figure out how to get as close as we could to the payment we where looking at. Once the negotiations started it was a whole different attitude. He was then rude and in the middle of talking to him someone else walked up and without a word the salesman got up and walked away and the person that walked up sat down. He was immediately rude and could not answer some of the questions that where being asked. Asked to talk to the finance person regarding the interest rates and was told he was to far away to go get.We received upon coming in a $2000 voucher off of any vehicle over $15000. The vehicle we where looking at was well over that. We where told that the voucher was worthless and they would not honor it. That there really was no negotiating they could sell the truck no problem to someone else.We left there with a feeling that they really could care less if they sold anything to use.Look anywhere else for a new vehicle there are other dealers out there that want your business, that are not hiking up the prices and will treat you better.

Buyer Beware, Caution with AS ISIn the market for a car for my kid, we chose Jon Hall based on the fact that they were a large car dealer and assumed, the key word there, that they did a decent job inspecting there used cars before putting them on the lot. When buying the car we were told it was a bullet proof car and that it was just being broken in. 2 weeks after purchasing and around 500 miles in the transmission went out. I called and got some prices on fixing it and called the dealer, not asking them to replace it but rather what they might do to help. After all, they sold the car for a premium to us. As the sales manager said, used cars are going for a premium and that the price was final. When talking to the used car manager he said that the car was sold as is, no implied warranty. I told him I understood but thought that them, being a large used car lot and not a fly by night used car lot, would want to do right in the community and sell better cars, after all that is why we choose them over the local buy here pay here lots. He stated their reputation wasnt on the line. So with that said, it doesnt matter how much they make on a car, there bottom line is their bottom line. The repair is 2800 dollars. A simple $500.00 gesture would have turned a one star post into a 5 star and would have definitely had us recommend this dealer to anyone looking for a used car. Instead, they are only worried about their bottom dollar on each deal and not looking into future deals. We will never use them again and will do our best to inform others of the issues we had with Jon Hall Chevrolet.

Very happy with my purchases and service. Ive recommended family members and friends - some have already purchased.My salesman Gary Yokum has ALWAYS accommodated me

Bought a used Dodge Durango there. Was treated, extremely, nice. Sales person was very GOOD and MADE the sale EXTREMELY easy. HE WAS VERY knowledgeable.

The guys at Jon Hall were great especially Don our salesman. He was up front and extremely easy to talk to. Even though we had just met him we felt like he was an old friend. Don is a great representative for Jon Hall. And Dustin was just as professional and customer oriented as Don. Good job Jon Hall Chevrolet - dont change!

I bought 2 great Chevys from here and it was a great experience. Robert our sales guy was great!

I just picked up my new Trail Blazer the whole process was great ! My salesman George was very professional and went WAY up and above to make sure the whole buying process was perfect !!! Tom Hall Chevrolet was one of the best dealerships I have ever dealt with ..

On Sat, 9/11/21, I drove to Jon Hall Chevrolet and made contact with Mr. Robert Berger and Mr. Mike Casper who were both a pleasure to work with. Both of these gentleman were professional.After negotiating a deal with Robert and Mike, I was going to trade in my 2017 Corvette Grand Sport for a 2021 Corvette that they had on the showroom floor. This was a simple cash deal along with my trade in.The reason for the one star rating and the reason why I changed my mind and did not finalize the purchase of the 2021 Corvette is all because of the finance representative, Mr. Ryan Hall. Mr. Hall was unprofessional, misleading, and his actions and inappropriate comments were outside his expertise as a finance representative. Mr. Hall had the audacity to tell me after I cancelled this deal that they would just sell the car to someone else. What a disgrace that he had to make such a comment. He is not a sales representative, his only role is that of a finance representative.Mr. Hall was the reason why the 2021 Corvette could not be moved from the showroom floor even after he completed all the paperwork which was signed to include transferring my tag from my 2017 Corvette to the 2021 Corvette.Mr. Hall was waiting for the check but he could have easily allowed the process of preparing the 2021 Corvette to continue such as removing the sticker from the window, putting my tag on the new car and filling up the tank with fuel. Unfortunately, the sales representative, Robert was not allowed to continue with that process per Mr. Hall until he was in possession of the check. Originally, I was going to drive my 2017 Corvette to my house to pick up the title and check and drive immediately back to the dealership. Unfortunately, Mr. Hall’s actions prevented me from doing just that so I had to have my wife drive to the dealership with the title and check and I had no other option other than to wait.During this unnecessary delay caused by Mr. Hall, I told him that if the Wells Fargo was still open that I would have gone there and got a cashier’s check but due to the time, they had already closed. I also told Mr. Hall that the check I was going to give him truly has no value until it was cashed which is a factual statement. Mr. Hall made another inappropriate comment that if the check bounced that it would be a felony and I would be arrested. This inappropriate comment was disgraceful to say the least and validates how incompetent and unprofessional he truly is.I also question the integrity of Mr. Hall. He knew I was disappointed that I could not drive to my house to pick up the title and check. He told me that he told the sales representative, Robert to put a dealer tag on my car. This is untruthful and misleading. For Mr. Hall to blame the sales representative was a disgrace and is cowardly not to take responsibility for his own actions and attempt to blame someone else. At this point, I was done dealing with his incompetence and asked him to shred all the documents and transfer my tag back to my 2017 Corvette. As soon as he completed this task, I left the dealership.It was clear with the sales representatives once the deal was agreed upon that this was a trade in and cash deal only. For Mr. Hall to suggest this deal be a 100 % finance deal with a low interest rate in my opinion was inappropriate.I am requesting the opportunity to speak with the owner, Mr. Glenn Ritchey who is definitely an honorable and successful business professional. A great leader deserves to hear the facts of my complaint specifically against Mr. Ryan Hall, one of the finance representatives. Great leaders always make themselves available to hear complaints from their customers just as equal to hearing all the great accolades for the team of professionals who represent Jon Hall Chevrolet with dignity and honor as this was the case for Mr. Robert Berger and Mr. Mike Casper.Respectfully,Richard Gentry

This by far was the best car purchasing experience Ive ever had! Dillon and Shane ROCK!! My time is very limited with being a nurse and they went beyond my expectations in making the process quick and easy. I would recommend anyone looking for a vehicle to please go! Thank you to everyone on the Chevy team!!!Sincerely,Charleen Brown

Gus and Frank are the best. They have always treated me great and I will always go back to them when I am looking for a new car. They treat me like family and family is very important to me. Thank you guys AGAIN for helping me.

By far had the best car buying experience of my life with Javier Torres as my salesman and some incredible guys in finance! I walked in and drove away with exactly what I asked for and at leas then what I intended to pay! I can’t say anything more than if you need a good car experience go to John Hall ask for Javier! You won’t be disappointed m!

BIG SHOUTOUT to my salesman Chris brugna! I just got a 2003 Duramax crew cab and the experience was amazing! If you need a pre-owned vehicle I highly recommend Chris as he will go out of his way to make you leave happy!

I walked into this place a little hesitant, but found myself greeting by a warm friendly smile from my sales person; Naomi. She not only paid attention to my concerns, she also made me comfortable during the whole process. Some sales people make you feel like your just a dollar sign, she actually cared. I ended up leaving with a new ride that worked for my budget. Thanks again Naomi!

Best experience with Big Mike helping me find the perfect vehicle that fit mine and my families needs. If you need a vehicle stop and see Big Mike you wont regret it.

Great people and place to buy a vehicle. Service Dept takes care of me when I have issues. Everyone is very polite and professional.

I would like to send out a huge THANK YOU to Tony and everyone at the Jon Hall Service Center for doing such a great job on my car. Now I have an older car that runs like its brand new!

Very disappointed in the service department. My truck had an airbag recall but also had a serious issue of a sensor causing the engine to go into reduced power mode. A very dangerous situation on the highway. I explained in great detail the issues I had with this sensor and needed it repaired. This was in July. 4 days ago I on I-95 south and the engine goes into reduced power. I had to pull off the highway. I took the truck back in today and they called me they said they could not come up with any codes so this issue was not addressed. They did charge me $1100 to fix a drivers side airbag just because the light on the dash was on. I was told by a manger that it would take 3 hours at $128/hr to to BEGIN to find the problem. So if you see a Chev truck going 20mph on the I-95, don’t hit me

Great place to buy cars! I worked with Parker and Scott at Jon Hall Chevy and they were both absolutely amazing. They walked me through the whole process without feeling pressured and were attentive to all the questions I had. Parker even sat with me after the purchase and helped set up my phone and On-Star in my brand new Equinox. I can’t imagine a smoother car buying experience than what I was provided today. Thank you Parker and Scott and the finance team. I will forever be a loyal customer.

BUYER BEWARE!!!!! Certified Pre-owned LEMONS on sale now at JON HALL CHEVROLET. I spent $25,000 on a truck that didnt even run for a week! I called multiple times trying to get a resolution to this issue and was told there was nothing that could be done! MY DAUGHTER AND I WERE STRANDED ON THE SIDE OF US1 IN THIS SUMMER HEAT WAITING ON A TOW TRUCK. 10/10 RECOMMEND YOU TAKE YOUR BUSINESS ELSEWHERE!

Scott Hoxie is the best. Appreciate him and Dustin. All handled professionally. The corvette looked terrific on pickup. All ready to go when I arrived. Thank you.

You want your vehicle fix your better off the ticket to a beauty salon.

They refused to honor their internet ad price. They refused to look at the ad I tried to present to them.The ad was not generic. It was for a particular vehicle with VIN number.They just repeatedly said the sales price was $4,000 more. Then they admitted it included a dealer markup fee.Dishonest and deceptive advertising to get you in the door.

This was the best, easiest car buying experience I have ever had! Robert was very friendly & knowledgeable. He got me into the car I wanted, with a deal better than I expected. Will definitely let everyone know what a positive car buying experience I had!

When shopping for a used car stopped here to look at Ford Expedition and they treated me great! I worked with Andrus and he took the time to work out a great deal on my trade and get me into the Ford. They followed through with the minor repairs I asked about on the car that I bought and would go there again.

I have purchased 2 vehicles from this dealership and I have nothing but good things to say. I have traveled from Cape Coral and Plant City Florida to purchase vehicles from Jon Hall. Mrs. Freida has helped me with both vehicles and is great to work with. I only wish I lived closer so they could service my vehicle as well.

Waited 2 hours for an oil change on my Corvette. Come back to find damage to my driver-side inner door sill protector. Immediately I bring this to my service advisors attention and she gets the manager. The manager indirectly said I was lying stating we both know this didnt happen today. Since I did a full detail on my car yesterday I can state with 100% confidence that the damage occured at John Hall Chevrolet. There are few things that I am very particular about and my Corvette is one of them. I will change the review to 4/5 stars if/when you get me new C5 Corvette inner door sill protectors, as the manager assured me she would. Instead of multiple denials I, as a customer, would have appreciated if your shop actually took responsibility.

Each person that I dealt with was very professional very upfront and made the experience so pleasant. The honesty of your staff is what makes me want to come back.

John Hall is by far the best dealership I’ve been to. I travel a lot in Florida and go to different dealerships John Hall is by far the best. I deal with Joyce and she’s very nice and helps me out in any kind of way she can. If I have something urgent With my truck they take me right in and I am not stranded I will always continue to do business with John Hall.

We had a great experience with Shane and David this first time buying from Jon Hall. Today what I thought was going to turn out to be good turned into a disaster. Bryon seemed nice once he seen is was going to be a challenge his whole attitude changed. I have always told everyone to go there. I will never tell another person to go their.

I can only speak to my experience with the Jon Hall Chevrolet Service Department and it was extremely disappointing. I took my car in to have it fixed and after paying $3,600 for the repair, I left with the same problem I came in complaining of. The service department did unnecessary work on the car and refused to help me when it was obvious they didnt fix the problem. I filed a complaint with the Better Business Bureau and that got me nowhere. I would be very cautious when using the service department at Jon Hall Chevrolet.

Service was awesome salesman was great knowledgeable and ready to help Fianance guys were very helpful and great to work with best car buying experience ever

I came in without an appointment, the service tech who greeted me was friendly and informed me that they were really busy but if I could wait or leave the truck they would fit me in. They took care of my issue and had my truck ready in a couple of hours. Thanks, everyone was courteous and helpful,

GIINETTE IS THE BEST. THIS MY SECOND CAR I HAVE PURCHASED FROM HER. IF YOU WANT A GREAT DEAL PLEASE SEE HER. SHE WILLDEFINITELY HELP YOU.

Parents bought a car here and got buried in it. My poor mom got taken advantage of big time. Working in the industry I was worried about it. And when I looked at her purchase order sure enough. She was given $6000 for a car worth double. Financing an insane amount on a $21k car. If you don’t know car values definitely do your research on book values. John Hall is a business and they have to make money. But my mom now owes $30k on a $14k car.

Great Crew, unexpected emergency repair on my Colorado. Im 560 miles from home and my DEF System goes out. When I made it to the Dealership I only had 8 miles left to go. Very surprised they had the parts in stock to repair. Very unhappy for the delay on my vacation but they were efficient and successful. Loved the Spirit and Progress I observed. I also enjoyed the in Dealership Café. Lori the Service Tech was the best. Thank you to the full experienced crew.

I called to make my first oil change appointment and told them that the car had to be looked at because it is still pouring out water from the doors every time it rains hard. But when I got there she told me that there was nothing noted on the appointment and they had no time to do that. So again another waste of my time.

My experience was very good! Knowing I was working they were able to connect with me through text the entire day and always gave quick responses. Dylan Pike was wonderful. He made me feel comfortable in my purchase and throughout the entire experience. Not only was he knowledgeable about each step but he was kind and inviting once I walked into the dealership. I highly recommend Dylan and I’m thankful I can contact him with any questions I may have in the future 😊

Bought my last 4 vehicles at Jon Hall and feel good about every experience. Honest, no pressure dealings will keep me a customer for life

Overall, really good experience. I dropped off my vehicle fore service and had it back within a couple of hours. Joyce Goytil is wonderful! She is always very responsive and communicates really well.

Excellent dealership.

As always you guys rock. I had my car towed in there on Thursday and it was ready Monday morning, really fast turn around and service was awesome.

Our service writer Max was amazing he kept us informed on the details of our repair and made sure everything was fixed on our leaking Equinox you are lucky to have him !!

Salesman was excellent. Sales Manager was a A$$Hat. Would even unlock the doors for the salesman. Lost me as a customer.

STAY AWAY!When my wife and I first went to the dealership to look at cars we already had a few models in mind and a budget set. Once we started speaking to the salesman they insisted on showing us cars that were out of our price range or models that we were not interested in. Once we finally were able to get with a car we were happy with started the real nightmares. The financing and price negotiations took almost two hours with them consistently not listening to our limits of a monthly payment and trade-in/money down. They even went as far as to suggest trading in both of our familys vehicles when we were looking to upgrade one because of having a baby on the way. When the purchase was final we were also made to feel as if we had an extended warranty, which when we took the car in to be serviced learned was not the case, and were met with very uncaring reactions.The other huge issue with this place is the service department, when you come in for something as simple as an oil change expect to wait at least 2 hours. And if you decide to stay at the dealership, be prepared for sales people to approach you unsolicited and try to talk you into upgrading or buying another car when all you want is simple maintenance or repairs. Finally the latest issue is when I brought my vehicle in for service I received a vague diagnosis with a quoted price that was 2-3 times the appropriate cost for the job. When I brought this to the attention of the service manager she was not helpful or open-minded at all and instead was combative and dismissive.I will definitely be telling my friends, family and all others to stay away from this place unless you feel like being bullied and ripped off!

False advertising on the price they have online. When showing the fine print they try flip and said the price can change at anytime. Moving on.

Ask for Jim . Amongst the “chip shortage “ if your looking for a vehicle to purchase this is the place . Very transparent upfront pricing no games at all . I was in and out within two hours and left with a new suburban rst with mediocre credit . I was the first customer of the day if your wondering why it only took two hours to leave . They made it so easy, from the sales floor to the finish line this place is top notch . Jim is very knowledgeable and a classy/ hilarious guy to work with . They gave me a great deal on my trade in and paid more than my car was worth by almost a thousand dollars. They had vehicles no other dealers had in stock and offered to order one of my choosing if I couldn’t find one I liked . I never once felt pressured . Best car buying experience I’ve ever had!!!!

The service advisor took my truck in, for a factory recall, despite a mix up with the appointment. The repair was completed within a reasonable time past the estimated time.I only gave Jon Hall 4 stars because the amenities and the waiting area are below most of the dealerships that I have dealt with over the years. This may be attributed to the age of the facility. Also a disgruntled employee came out of the showroom area cursing and acting in an aggressive manner.

I was treated with respect and check out the vehicle with care, very happy.

So my wife saw a suv that she really liked and so the salesman told us to come and bring our trade over that they were paying too $$ for used cars. So I had to work but she went on over by herself. She was treated so poorly by this dealership that we will never go back. They basically bullied her and offered her bottom $$ for her trade and treated her like she did not know anything. All she wanted to do was get the numbers so we could take the deal to our credit union and bring back a VIP check and buy the car well they lost this time

Audrey was great. Even called me after my pickup. I came to pick up my car as you opened and she had a line of people at her station. She must have seen me and made a note to call me later that morning. Impressive!

Philip, Dustin and everyone in the Dealership were extremely friendly courteous and went out of there way to take care of myself and my wife

I always have good service. They explain every thing . i will not go anywhere else even though the other place is closer

I went in to test drive a few cars and just see some of the color options available. I worked with Leonard, and he was very kind and patient with me through the entire experience. The man, Jim, who did my financing was also very friendly. And I absolutely love my new 2022 Trailblazer!

My sales rep Angelo Marino was extremely helpful and knowledgeable in closing my deal. In and out in less than 2.5 hrs with my new ride. You guys have a great employee in him.

Always a great experience! All employees are friendly, courteous and professional!

This is the best dealership Ive ever been to. When others said no they fought like hell to get me approved. And when it was all said and done I drove home in my brand new 2020 Sonic LT RS.

Above and beyond. We were in town in March for spring break with our daughters. We brought our suburban in for service because the check engine light came on during our drive down from Charlotte. The dealership was great about loaning us a car for the duration of the repair. This helped tremendously.However, the dealership went above and beyond win we accidentally left my wife’s make up bag in the loaner car. The dealership tracked down the next customer that had the loaner car. They sent a driver to go pick it up. We had already left the area so they were kind enough to mail the makeup bag to us at home. Awesome service.They fixed the car well also!

Went to the dealership yesterday afternoon all the sales were sitting outside one guy asked me if he can help me (sounded Australian) I told him that I wanted to buy a c8 corvette (I drove there on my magnetic red C5 ) he then talked to a young guy and told him to help me so we went in I told him that I was looking for a new mid engine they had 2 on the floor so I asked him if they were open so that I can seat in it (being 70 I wanted to make sure that I can get in and out of the car) so he told me no dealers rules so i told him that I came in to buy a 80k car and I cant even sit in the them thing so I told him keep the them thing they look good on the floorthat will be the last time that I will go there and never recommend them to anyone

I have bought at Jon Hall before. Each time I have had Ginette help me. She is friendly and very helpful.

Craig was great as always. He put my gold Chevrolet emblem on my Traverse in just a few minutes and unfortunately cut his finger doing the job. He always helps me with any question or problem I have. He is an outstanding service advisor and I give him an A+. He should get a raise. Jason is also a valuable employee as your courtesy driver. I have used the service several times and he is great. You are all A++ and I recommend your Dealership to everyone.

Always make sure my experience is smoothly as possible great customer service

Donny was a great salesman he kept me updated when my truck and he also delivered it to my house full with gas great guy with great service

From the moment we pulled into the lot, every person we seen or talked to, was pleasant and had a smile on their face. Jimmy Kelley was excellent and made our visit very enjoyable! He listened to what we said and went above and beyond to help us find the right vehicle for us. The entire staff that we encountered was kind and honest. They weren’t just car salesman, they’re good people helping others find a new vehicle! We will definitely be back for our next purchase!

After 2 day my convertible Camaro 2020 still not fix the roof wont open manual only they cannot figure it out I have to take the car back and send it to a different dealer to have it fixed the car is under warranty so they just dont care theyre not giving me no other means of transportation after 2 days I have to take the car back because I actually have to go to work and come back I will never go back I understood and was willing to wait a day even the second day without no rental car but theyre expecting to keep the car longer and the mechanic told me they have no clue whats going on it will take them a while to fix it if they can figure it out how do you expect a customer to get around while the car is being fixed.

I Drove out to Daytona from Titusville to test drive a vehicle I was interested in. My Salesman was great, Finance department was great. After being without a vehicle for almost an entire year, I became the owner of my very first New vehicle, their team was a very big part in this process and I am Thankful for their Help. Proud owner of a 2021 Chevy!

I called Gary Yocum & he set me an appointment the next morning. The appointment was for 9:00am for a oil change & I was out by 10:15. Excellent service.

Salesman was nice but when the manager got involved and devalued my trade then puts it up for sale for $10k over what I was given for it on their website after telling me it would go to the auction for a very minor scratch that showed on the car fax. Plus the $4k market adjustment that isn’t advertised online anywhere until you get to the dealership. Just had a very in and out feeling, they must work in volume.

The lady joyce was very nice, and they had my car done within 1 hour of me bringing in my car for an oil change. thank you

Very disipointed in service, I brought my 2018 Colorado in because it had what I thought it had a mis. No check engine light on no one drove it. They charged me a diagnostics fee and told me it needed toped off with oil thats it. I took it to New Smyrna they knew right away after DRIVING IT what it was repaired under warranty in less than 3 hrs. Now I cant even get a service manager at Jon Hall

I used the service department for my Silverado diesel. They had typical dealer pricing, a comfortable waiting area and a longish wait for the eork to be done. Overall seemed to be a decent service department.

Worst dealership experience I have ever dealt with. The leadership at this dealership is the most unprofessional I have seen. Will not even h@ve the courtesy to return calls. Lost this customer for life.

My experience with Jon Hall has been very accommodating. I enjoy working with Gary Yocum. Thank you

I have been buying vehicles from Jon Hall since 1997. New and used vehicles. I will never buy from any other dealership. Hands down they are by far the best dealership from Florida to New York and New York to Florida. I have lived in florida for many years and I moved back to New York and i still travel to Jon Hall to buy my vehicles. Thank you Henry for everything you do. You are truly a class act and very professional. You and Paul have been very easy to deal with. THANK YOU.

I just want to take the time to thank all these guys here at Jon Hall Chevrolet! I cant explain how happy I am with the gentleman that work here and how caring and kind they were when I purchased my 2021 Chevy Spark and I would not have been able to do it without my salesman Colt and Shane!!! They literally went above and beyond from picking me up at my house all the way down in Merritt Island, to running me around to so I could straighten a few things out for my license and that was ALL the way in Orlando! These guys definitely made this complicated and challenging year end very special for me and my family and a great start to our New Year! Thank you guys again so so much! 💌💝

Had a rough few days stuck because of a fuel pump, which turned out to be because of a brake modulator. We gave them a call and they had our Suburban in within half an hour and then back on the road in about an hour and a half. They also made us aware of an airbag recall and ordered new parts for the free replacement. We still have to get that done, but as for the modulator replacement, it was quick and easy, the employees were kind and knowledgeable. My fuel pressure runs oddly low now, so well see what happens there.

It was one of my most GREATEST experience ever. The hospitality was great from everyone. But the most joyous experience was GINETT she is an amazing person and knows her job well. Keep up the good job everyone.😊😊😊🙂🙂🙂

Great, prompt service, really love drop-off & pick-up service!

They are very attentive to all details with my truck. They tell me before I leave what to expect for my next service if there are additional services due on the vehicle so I can prepare financially. Everyone is very friendly and helpful.

Gary in the service department was amazing and everyone was so welcoming!

It was my first service call visit for my lMalibu. Everyone was pleasant and helpful. My only regret is that I didnt get a chance to taste those GIANT PANCAKES that I saw people enjoying!

I came here about a month ago with my mom because I am interested in buying a truck. I talked with Timothy and he was so nice and helpful. I came back today hoping to test drive a truck I saw on the lot and a different man was outside. I explained how I was interested in test driving it to see if I liked the lift on it. He was rude and seemed like he didn’t want to deal with me and said I couldn’t test drive it. I planned on buying my truck from here but now that will not be happening.

Donnie was our salesman and he was fantastic. Very knowledgeable and not pushy. Overall great experience!!

HIGHLY RECOMMEND!Javier Torres gave me excellent care he treated me like family. He catered to all my needs and wants before and more importantly after the sell!!! Never have I received better service after the sell of a vehicle. He personally made sure everything was perfect and I was still happy with the truck! Jon Hall Chevrolet Sales team are not just there to sell you vehicles but they will help you in ways other dealers just dont care too! I was able to purchase much more Truck than I even dreamed off... Love my new Z-71 Awesome Machine! I also want to give Eddie in financing a big shout out to you for all your friendly help!Jon Hall Chevrolet THE BEST!SincerelyAL

Jon Hall was awesome! Im from Pennsylvania and had pre-scheduled some routine maintenance on my car before I left to drive down. On the way my car started to experience a transmission issue. I showed up a day earlier for my appointment and Craig in the service department was able to get me in and also get me a loaner so I could leave my car for repairs! Outstanding customer service!

The process was seamless!! Brandon was Awesome and got us in and out in a timely manner! He listened and was attentive to all our needs!! We will definitely purchase there again!

George Allen was excellent. He made the car buying experience as painless and enjoyable as possible. I would refer friends/family to your dealership and George specifically without hesitation.

Could not be happier with my experience. Kye Smith was literally waiting to shake my hand and greet me as I stepped out of the rental I was using. Kye went above and beyond, as well as Jim Brown in the finance department. Since purchasing my truck I have been in the service center multiple times for upgrades and Mary Duranzse and she has been amazing. A sincere thanks.Karl Crone

Made a appointment for a airbag recall and dropped it off this morning they were done in two hours and they drove me home and picked me up it was a very good experience. Now ten years ago I had a bad experience with that dealership so Im glad to see they got there act together!

Everything went fine. I had a flyer from both Jon Hall and their New Symrna competitor. Both offered the same exact service but the one in NSB was ten dollars less. I do not understand why Jon Hall would not give me the same price as the NSB dealership for the same EXACT service. Same parts used. I have purchase two trucks from Jon Hall so far. How about showing some customer loyalty appreciation.

Since the purchase of my Equinox, this is the only place I go to for the vehicles needs, if any. I am very happy with the service and everyone is pleasant. However, with this being said, the wait times are slowly become more and more intolerable. Making appointment or walk in service really doesnt make a difference. Wait time should NEVER be more then 30 mins. I would be ok with rescheduling instead of waiting 1-2 hours.

Excellent experience! We were treated like family! Thanks, Kenny G and Jim Brown for making car-buying rewarding!

Very nice people there I would recommend them

Service advisor Gary Yocum was very polite and courteous. He made me feel comfortable about spending my money on repairs. I see a car salesman in the future 😂😂😂

Joyce in the Service is super helpful. She called me a couple of times to relay questions or concerns. I do not feel like I was taken advantage of. She explained everything clearly. Thank you Joyce!

The service consultant was amazing. She went over everything with me, and listened to all of my concerns. She took the time to discuss things with me, and go over the financials upfront so there were no surprises at the end. She was great!

Decent amount of time for my service and they gave me a ride and pick me up when they were finished excellent service

Avoid this dealership at all costs. They will tell you they honor the GM Supplier Discount pricing, then add on about 3-4k in extra fees with zero transparency. And when you ask why it is so much more, they wont explain it. Theyll just say, thats all we can do. I was a cash buyer with the check in hand, ready to take home a 2021 Custom Trail Boss. After the current rebate and Supplier Discount, the truck I was looking at was around 41,500, before taxes and fees. When I asked what the out the door price was, they said it would be 48,500. This was about 3k over what it should have been. Logan (my salesman) couldnt explain the additional fees, and just kept saying, these trucks are hot right now and wont last. Most dealers cant even get these in. Well, I found a better Trail Boss the next day at Duval Chevrolet, and they didnt try to take advantage of me. I got what I was looking for at a good price. You might be able to price gouge a few people, but Im not one of them. Do your research and stay away from predatory dealerships like this one.

Front end still drifts to the right. I left a message but no one called back. Very hard to get thru to the service writers now.