Always clean, well organized. Checkout assistants are always polite and helpful.
First and Foremost: I havent been in a store that has so many happy and courteous staff in a longggg time. Other grocery (et al) stores could use lessons from your trainers. Hy-Vee AND my local $ Fresh go above and beyond including the managers right down to the checkers. KUDOS to all. To top it all off, they dont gripe/grunt about answering my queries, etc.PS I like most WalMarts but they could use some beside mannerisms training from your company.JudyK/Baldwin, IA
The remodel of this lovely store is very frustrating, it is very difficult to find things because there is no rhyme or reason to layout of displays or products. It has become a Dollar General wanna be a little bit of everything, cheap products but overpriced. Its sad this was a beautiful shopping experience at one time
Was in anf out. I had no problems finding wha I needed.
Big Ron in the kitchen area is awesome! He will help you put together whatever meal you like and has a great personality!
Just overall great service! Thanks again
Its true what they say and with the masks off there certainly is a smile in every isle here,I have asked where something is and the employees are always courtious enough to lead you straight to what your looking for even as busy as they may be I love this about HyVee food stores
Love hivee. The meat department is awesome. They will help you out. And is happy to do so. And love those deals.
Easy to find everything in my neighborhood store, friendly service at the customer counter, wide aisle for easy mobility, new food counters, and now a Starbucks. Thanks Hy-Vee i might never leave now;)
They have changed everything getting familiar with store again
The organization is engineered to benefit the employees rather than to benefit customers! The prices are not competitive enough to compete with WalMart or the discount grocers. Customer service is better than discount grocers but the pricing still makes the discount grocers more attractive or a better value for larger purchases. I usually only shop Hy-Vee for specialty or convenience. Not for value! Which is clearly more important!
Always friendly great place. Great remodel
I only go here for the hibachi it is very amazing each time
Who knew that you could have one of their fresh young kids whip you up some fresh Japanese, Korean, Thai, or Vietnamese food? What a tasty alternative to humdrum Chinese! P.S. They have great artisan breads, too.
They do not have non-dairy whipped cream. Their website lied.
Trip was great!! Even with all the construction they have posted items of the isles for shoppers. And the work on the store looks great. Thank you hyvee.
Not my usual store to shop, but on that side of town. I shop at the Hy Vee on my side of town. This store is under renovations at this time. Abit hard to move around to move around, but will be nice when completed. Our store was recently renovated as well.. Fair prices on their products and staff helpful and friendly.
Until supply chain or remodeling issues are completed or handled the quality of the products will suffer. We havent been able to buy some of the fresh produce we usually purchase do to poor quality or the bugs that that are feasting on them. Also more than usual expired products in the prepackaged items as well(tortillas, coffee creamer etc.) Some items two or three months past expiration. I have shopped at this hy-vee nearly 30yrs and will continue to because the nice people that work there. But at the end of the day what matters is what i am loading into my vehicle and taking home to my family. I look forward to the improvements in our neighborhood hy-vee.
In bakery, employee was on phone, asked him if he realized had been out of frosted sugar cookies for 2 days, gave me a pained look and said yes, we dont have any the look he gave me wasnt at all nice. This bakery is poorly run, at Christmas I also wanted same cookies, they had 6 packages on shelf, all of the containers had a broken cookie and some just had frosting dripped across them. These cookies are $1 a piece! cashier took all 6 pkgs back and told bakery worker the customer would like 6 unbroken frosted cookies, she had to open the pkgs to create 1 correct pkg! General attitude in bakery is very poor on other requests also
First time visit on this store and I would say it was satisfactory. We just had breakfast and noticed the remodelación area in front of the kitchen, most be something good. Congrats!
I prefer the selection of the HyVee on 53rd st. They always seem to have what I need, and want! The staff are very friendly. I enjoy that if you do have to ask where something is, they don’t just point in a direction, or tell you which aisle.... they physically walk you to it. If it’s not where they think, they find it for you. Like the Fuel Savers! Great Produce department! Excellent Customer Service! Thanks, all!!
Great service, great prices
Had to get food to eat! A very great store!
Always been my go to hyvee since i live near by and i enjoy it. The only bad experiences youll have is with customers the workers are great.
The stores have changed....now they are charging too much and helping too little.
Its okay but I felt it had several items that were overpriced so Id compare versus buying everything there. I was also disappointed to see I got double charged on a can of soup so Im out 2.69 as well.
Remodeling store. Will be nice when done!!
Great selection and friendly staff
Odd lay out of the products, than Im used to. Convenient can redemption area up front. Employees were helpful and nice.
They fail to answer their phones in all departments. Bad for business!
Great selection and a knowledgeable staff.
Remodeling and very crowded and difficult to find a single helpful smile, let alone a helpful smile in every isle.
A company that not only treats their associates well but they train them well and it shows. I will not buy my produce or meats anywhere else! Ive witnessed a manager jump in to help many times. Impressive. Other companies could learn from HyVee!!!
Hy vee wasnt to crowded. It was nice
They have gotten way better with there online groceries. Super friendly and accommodating .
I highly recommend never going to this Hy-Vee if you want your items stolen by the employees this is the place to go. I went shopping today and I left a bag at the counter with the cashier I was gone for 15 minutes came back ask for my bag and he said it was gone. These people are thieves and I have extremely lost my trust in this place. I will never shop here again.
The produce is very disappointing. Staff is friendly hopefully it will be better after all the renovations are done.
Great place to stock up on meat they have great sales every week. Love there new Chinese restaurant in side very good and filling.
Great service from everyone I had contact with!
HyVee is great,what a variety of products,they have a great organics dept.,meats &produce are great,lots of choices for wines,alclohol&beers,if you cant find what you need here,they dont make it!!
HaNDSDoWN The FRieNDLiesT HyVee STaFF iN DaVeNPoRT!!!
Currently being remodeled. Looks great so far!
Corvid19 protocols were in place. Staff was courteous and hrlpful, and prices were good.
Good food for the most part in the kitchen but produce can be very expensive.
Still working on updates. Not as clean as west 53rd.
Always have what I need.
Silvis Hyvee is my least favorite store..Ive nearly switched all my shopping to Walmart because of it.
This hy-vee is ok but have Some great workers there.
Good store, helpful staff for the most part.
The people who have worked here for years are the best part of going! They remember you and are friendly.
Great store for Rock Island like going to the Moline location better Milan location much better.
Excellent service top grocery store by far.
What can you say. Its Hy-Vee
I really enjoy Hy-Vee. They seem to have a lot of products that other stores don’t have and even some I’ve never seen or heard of. Their prices aren’t bad depending the product your buying but they do often have good sales as well.
Took a long time to pay water bill! ?
Theyve turned this hyvee into something awesome. Good food, nice place to dine, even have a bar (but Im not a drinker)Best part is-the now sell just about everything you would get at a fresh market store, including vitamins you use to have to buy from manufacturer. (Thorne) my fiance, she swears by the brand.If they get boarshead meat and cheese, jicama and dehydrated morels-I wont go to Fresh Thyme anymore, as hyvee will be my one and only store.Good job hyvee! Ive already told multiple people about the charges, and I was there only yesterday.. Please, please get the boarshead lunchmeat and cheese, stock jicama and dehydrated morel mushrooms.
Nice store! Remodeling now but still can get what you need! Long wait in line cause they need cashiers!!
Awesome customer service from manager in duty 8/19/21 evening shift. Went above and beyond 😁
Cashiers are always friendly and has always felt more like a larger, local store than a chain.
Being on holiday here from the east coast, I wasnt sure what to expect. I was pleasantly surprised by the very nice, fresh produce. And the bakery, butcher and seafood departments had wonderful selections! There was less variety of boxed and canned items than Im used to, but other than that its a great grocery store.
Still in the process of their remodeling. Starbucks is coming soon inside of store.
Convenient to where Im living. Plenty of checkers so not long lines waiting to check out. Friendly employees. Online ordering available (have used with great results, but this time only needed a couple items so went in the store myself)
Under construction right now. Isles have moved. There is a map in the entrance.
Usually they are great, but today left something to be desired.
I found everything on my list. Im impressed that Hyvee (West Kimberly) is keeping everthing together during this gigantic remodel. There are some stacks of stuff in the middle of the floor, but its organized. I enjoy the things that are done so far.
Remodel has left the store with a weird layout.
Once you get to know where things are they remodel and move everything
Location is very convenient. Love the deals and in house food selection. Very big fan of their organic/ diet section. Very well organized.
To high on prices go to Wal-Mart better prices and faster service
Always have what I need at reasonable prices, with friendly employees
Great selections and reasonable prices
Best Grocery store!! Alwaya have what you go in for, always pleasant.
Couldnt find anything, they are remodeling . Dont think electric scooters are charged as they were bunched together with none of them plugged in .
Clean store helpful staff good deals good naborhood. If you cant find it ask. If a long line starts they open another register. Vegan and non vegan food can be found.
Prob my least favorite hy-vee that Ive shopped
Service was great. Very friendly and fast.lovery it.
Small store but clean with friendly staff
Employees were helpful in finding things
My favorite store
I love Hi V they have a lot of people to help you when you need help reasonable prices its a great store😀😃😄😁😆
Nice store and nice employees:)
Good thanks.
I enjoy shopping at Hyvee, especially for their fresh selection of produce. The only thing I was disappointed about was that they did not have frozen strawberries in syrup.
Love this store. Employees are so helpful and pleasant. Store is very large and can find anything that you could be looking for.
Rotten prepared foods.
Friendly staff, and tasty healthy food.
Did not have the Clean Shower nor the box of Clorox bleach2 color safe. No Coast soap I buy there. Nor the bounty full sheet. Very very discussed. Didnt have the cream of onion soup I use a lot of.
The young gentleman that rang us up was amazing. I wish I would have gotten his name. Cudos to you young man. Keep it up
Fare prices for Covid except they no longer sanitize after each customer which concerns me when Ive been in Coralville and Iowa City and there Grocery stores clean everything including the card machine and ask that you wait till there finished before stepping up for service.... Excellent service
Good store. Clean good service. I was just there to get a few groceries. I found what I needed. Good location. Close to where I was visiting.
Very overpriced. But were used to it
This particular store is awesome!!!They have a huge hot food deli!!!From pizza to fried chicken so much food you will have to visit and see for yourself!Love this place ❤ 😃👍
A safe place to shop. Everyone I came in contact with was pleasant
Where theres a helpful smile in every aisle
Could be cleaner, expensive but good selection
The place is okay take care too much about their customers I dont like that