I live in Nebraska and I bought my car from Lexus of Quad cities for one reason and that is Raj. He is the best car salesman Ive ever dealt with. I looked everywhere for a car and I dealt with so many other salespeople, all not impressive and trying to sell me more than I needed and taking so much of my time! I found a car on Lexus of Quad cities, called Raj and w/in 10 minutes we already had a deal. He is genuine and honest and works hard for you, trust me Im a pain, I bought a totally different car. I now have the car of my dreams and it was a 100% enjoyable, easy process! Even finance was a breeze. Wonderful dealership, Highly, highly recommend! 💯

Never have I ever had a better experience purchasing a vehicle. I looked for a really long time trying to find the right ride for my family and I. Once I came across my future vehicle the transaction was smooth. First off I didn’t hit 5 sales people trying to attach me for a sale when I showed up. When I went into the dealership I was greeted and offered a beverage. The time it took to get financed was nothing short of instant. These guys know what they are doing. I buy and sell frequently and know for a fact that I received A+ customer service. If you are ever in the position to purchase a new vehicle I highly recommend you consider them. Nick was my first accounted with their sales team and Will took it from there. I’m surprised we don’t have plans to let the families meet. As a business owner myself I highly recommend.

Came in to get a hitch added. Terry was welcoming and kind. I had a lot going on mid day as a mom of 2, business owner, and too many other things to juggle daily to mention.My loaner was ready to go with AC running. Terry gave me a great recommendation for camper shopping and we were on our way.When I got back, my car was sparkly clean and Terry had verified that some the electrical wasnt necessary saving me a few extra dimes.Topnotch! Thanks, Terry!

I/we were treated with the utmost kindness!Raj was so professional and thorough. He truly made us feel like a highly valued customer!We love our RX350!!Lynett, in the business office was also awesome! Great personality and seems to love her job!Thanks too the entire staff at Lexus of the Quad Cities!

I had problems with windshield wipers on my 2020 Lexus, and was fortunate to work with Mike in Parts, His customer service skills, and overall caring manner were well beyond expectations. A large part of my new car purchasing decision is based on the people in service and parts, often the unsung heroes. Based on my experience with Mike, this dealership has outstanding people ready and willing to help. Im impressed.

My new 2016 Lexus NX200t run perfectly and save a lot of gas. It is comfortable and I like it.

Only giving one star because zero isnt an option. This is the most expensive car I have ever bought and the absolute worse sales and service experience I have ever had in my life. Trust me, the Lexus experience isnt all that. Besides dealing with the worst salesperson ever (who has since been fired so I was told by the sales manager), the service I have received to date is below par. Not only was I out and out lied to by a service advisor on one occasion;. but the service department has also not been able to deal with something as simple as applying the vehicle appearance protection that I purchased for the car. It had to be applied twice because the first time it was applied over all the dead bugs the car collected while it was in transit. The protection had to be removed and applied again. However, there is no luster to this brand new car so I dont believe it was applied again. When I questioned the service manager he just offered to wash the car. In addition the chrome is pealing off the front bumper of this car that I only bought 4 months ago and the service manager is refusing to stand behind their product. I will never step foot in this dealership again even though it means having to drive an hour and a half to another dealership;.

Purchased new vehicle June ‘21, this is our experience:Lost our I -pass transponder even though we called about itPut wrong VIN number on paper work. Had to travel 50 minutes to re-do purchase with Smart HondaNew car had small crack in windshield. Had to make multiple calls to get it fixed. Got it done 1 month after purchase. Again took our day to take the car 50 minutes from home and drop off for repairSalesman said they would “top off our gas” for our time and trouble. Did not honor that.Received a refund (which is good) but it was an over charge for our purchase costs.Smart Honda communicated only with my husband about the issues even though I was the purchaser of the vehicle. It is time for companies to realize women can and do make these large purchases, and should respect them and communicate directly with us! I won’t buy from this group again for that reason alone.

Best car buying experience I have ever had. Very sensitive to my needs and dislike of waiting in dealerships. Efficient. Thoughtful, Friendly. Courteous.

This car dealership was awesome to work with. They made the time to make my experience exceptional.Zina was my salesperson and she even kept watch and did checks to try and find the exact car I wanted.She was above and beyond any other salesperson Ive experienced in the car business. Darnell helped to narrow down what I needed to do to get what I wanted. We decided to order just that and it was a wonderful experience all around. They gave me updates and kept me informed throughout the process. When the car came in I was treated like a VIP and had a smooth process getting paperwork completed for the best deal. They spent time making sure I knew how to operate the features set to my preferences. The best experience I have had buying a car. I highly recommend them to be your dealership too. You wont be disappointed!

We were recommended to Steve “Karl” Karwath and I can’t thank the recommendation enough. Honest, pleasant and detailed. He took his time answering all of our questions as we weren’t in a huge rush. I can even attest for teamsmanship at Smart Lexus, when a car popped up that we had interest in Steve was out on maternity leave and his colleague Robert Gimmy stepped up to answer a few questions. I truly appreciated knowing that the company offered Steve maternity leave so he could rightfully be with his family and that his clients were getting taken care off...all the feels! We had a few concessions about the car and the saws manager, Nick Grantz was very reasonable and compassionate towards our concerns. He (and Steve) even took their time to make sure we were happy with Francisco’s work...you know the person in the service department that no one ever gets to meet or say thank you too....he’s the real hero in this story, you are so appreciated! I have so much gratitude for the entire team and because of that I felt comfortable the entire time I was there...not one moment of anxiety! Go luxury, go Lexus, go Smart Lexus!!!

SMART KIA OF DAVENPORT WAS VERY PROFESSIONAL AND CONSIDERATE TO MY NEEDS. THEY WORK WITH ME AND GAVE ME THE BEST PRICE FOR MY TRADE. ALSO EVERYTHING THEY SAID THEY WERE GOING TO DO WAS DO CORRECTLY AND ON TIME. THE SALESMAN (CASEY GONZALEZ) WAS VERY PATIENT AND VERY HELPFUL). SHOUTS OUT TO SMART KIA.

Completed my scheduled maintenance in a very professional manner and Terry was outstanding. Terry kept us posted and involved every step of the way. Very professional, friendly and knowledgeable. Highly recommend for Lexus service!

Excellent experience. Lexus provided me with a vehicle while my car was being serviced. I got a phone call when it was done. Easy drop off and pick up.

Buying a car at Smart Honda was very professionally presented by the companyMy salesman “Lucky” was very cordial,friendly and well informed about the car I purchasedManagement was responsive to my requirements and I didn’t feel I was being played at allI’m not sure I got the absolute best price I could have negotiated, but I’m not disappointed, as my feelings are that if you’re satisfied with service and treatment you receive in any purchases you make, that’s the most important thingI would not hesitate to recommend the company to anyone looking for a Honda car

Karl did a fabulous job of welcoming us to Lexus. He helped us find the vehicle we wanted and informed us on all the details of the car buying experience. I would not hesitate to buy another car from Karl. We look forward to doing business with Smart Lexus and Karl in the future. Thank you we LOVE the NX300!

I had an A+ experience at Smart Honda. They had exactly the car I wanted and I was willing to drive down from Wisconsin to get it. Greg Rietz took excellent care of me, moving the buying process along at a good clip. From the time I arrived and the time I drove away in my new car, it was less than two and half hours. Quickest car-buying experience ever. Greg set up my Android Auto and showed me how everything worked so the 200+ mile drive home was enjoyable, not frustrating like can often happen when driving an unfamiliar car. Will definitely go back to Smart Honda!

Lexus employee was very courteous. Explained in detail what they have done to my car. Explain the billing detail as well. Very happy with the care.

Was sent a reminder couple days before service was scheduled. Terry greeted us immediately, explained the service that was due and quickly assisted with all paperwork for a loaner. Called when service was complete and brought a fully (inside and outside) clean car next to loaner for easy transfer of shopping items and purse, etc. He was extremely pleasant and I felt appreciated throughout the while appointment.

From initial purchase to service after the fact, a 5 star experience all around. Big thanks to Karl that helped me find the right vehicle and Terry for running a professional service center.

Fantastic I bought a 2019 rav4 hybrid from them roughly 3 months ago and they got me a really good deal. The rav4 was priced well and the trade in value they offered was fantastic. Jan helped with the majority of it with getting all the paperwork done and getting a deposit so they could hold the vehicle till I could drive up their. I came from Texas so I didnt arrive at the dealership until a few minutes before closing I believe but nick was awesome for staying late and also the fiance guy.

Associates were friendly and very efficient.Gave me explanation on what 20,000 mile service included and the cost. Got text message when car was done and also a courtesy call. Overall, excellent service!

I have never been so impressed with a car dealership like Smart Lexus. Will Hollis in sales, the financial officer, the General Mgr., Desi in service were all exceptional. But Jan Pomije making it all possible through the internet was how I became a customer. It’s so nice to have a company sell their product but not forget about you after you drive away, especially when I live almost 2 hours from the dealership.

This is my second horrible experience with this dealership and I will not return. My first experience was when I bought the car brand new, their license plate cover advertising the dealership rusted the car. They advised me to just cover it up since it’s on lease. After weeks of struggle trying to communicate with them and people not calling me back or addressing my concerns, they finally fixed the rust, then proceeded to change my name in their system to what I assume was the nickname they had given me as on all correspondence prior to this event my name was correct.Fast forward to today. My car was in for service. They told me my final bill would be a certain amount, when in fact it was $115 more than that. They also proceeded to tell me (three different times) I needed an instructional demo on how to use the air controls in a car I’ve owned for FOUR YEARS. There is an active Customer Support Campaign for vent issues on this car, and the vents have not been functioning properly for months, compared to how they functioned when the car was new. (Hence a Lexus Support Program.) I explained to the service manager I did NOT need a demonstration of how to use air controls and how I find that extremely disrespectful, yet he instructed the valet to do so anyway. The valet arrived at the car drop off location, and when I met him, the first thing he said was “Come with me so I can show you what you’re doing wrong.” I explained to him I did not need instruction and he proceeded to try to justify his experience in my car with items that were NOT the issue that was attempting to be resolved.I then received a voicemail from the Service department yet again, reiterating they informed the valet to “show you how to operate the controls of the vehicle”.I had to explain my issues with the car over 5 times, to which they spoke over me saying I’m wrong. The comment was even made that “I set a piece of paper in your car and it moved, so the vents are all working”.If I could give 0 stars, I would. I used to LOVE this dealership 6 years ago but it’s been downhill ever since.

I was in town for work but needed a little bit of maintenance done on my vehicle. Went to this location and was overly pleased by the outstanding customer service! Bill and Desi took great care of me and answered every question I had with no pressure to do anything I wasn’t comfortable with. I would highly recommend this location to anyone who need service. Honest and great people! If I’m ever back in town and need another service, no hesitation that I would revisit here.Thanks to all who dealt with my vehicle and myself.

Zina was the best! We just went to check out cars and we actually ended up leasing one. We told her what we were looking for and she explained to us what options were available and addressed all of our concerns. We were just so impressed. Her patience with us was really appreciated and the quality of customer service she provided us far exceeded our expectations. Everyone that worked with us did a great job but we have to give kudos to Zina

The staff was wonderful to work with. Our salesman, Braeden was very cordial, friendly and helpful. This is our 3rd purchase from Lexus of Quad Cities.

The lady at service department Desi, is the best. She goes above beyond to serve me every time. They value a repeat customer. Highly recommended.

My dad took my car here for warranty work which was very nice of Lexus to provide. However, in the process of replacing the interior panels the knee airbag broke. Now every time I drive my car the airbag light is on. We never had any dash lights on this car, except to add gas. My dad said that they wouldnt repair it even though is was fine going into service. Even the delivery driver who delivered the car to our house was surprised they sent him out with it.

Terry in the service department is truly amazing and a pleasure to work with.Best service advisor I’ve personally had dealings with in the last 8 years.Thanks again great job!

Good service from staff. Smart Lexus is dum for charging such high prices on simple maintenance. I can get the same work done elsewhere at a much lower price!

Basically was a good service, both the service center and the sales department. I went there for servicing my vehicle and at the same time I wanted to purchase another car for my wife, Karl and his manger were exceptional sales men, he was great in answering our questions and offer us a generous service offer. I highly recommend them.

Norm was very easy to work with and I felt I was treated very fairly. Would highly recommend.

Friendly service, quick to close, didn’t have to wait forever while they put the deal together, very reasonable and accommodating

After I was quoted a price for service and made my appointment, they called with a different amount. When I told him it was more than I expected, they adjusted the amount to what I was originally quoted. Therefore I’m very pleased with the service, along with promptness of vehicle delivery and the work performed.

Nick did a very good job. Our issue was the time it took to close the deal on the vehicle which was out of Nick’s control. We ended up spending over three hours waiting.

Had a great experience with the sales person, Greg Reitz! He was very helpful and was willing to do practically my whole sales process online as I live 2 hours away and wanted to complete most of the process online. The finance guy I worked with was also good and fought to get me the best deal! The reason for the 4 stars is because the finance manager was frustrated with me when the original terms were not what I was wanting. He claimed he had party to get too and it felt like he was more concerned about making it there to his party than to meet his current customers needs. He also lied about saying that I would get a free 2 years of Honda service (oil, filter changes, tires rotated). if I got my car serviced at ANY Honda dealer. However I was informed by Greg Reitz that simply was not true and that it was only for this specific dealership in Davenport. Lying to customers is not a smart move. Would recommend you talk to him about correcting his knowledge on this so that other customers don’t become mislead. Other than that, I had a great experience and would recommend Greg Reitz as a sales person of choice at your dealership at Smart Honda! Thank you!

Welp, you asked for it.The last time I took my wifes Lexus RX450 over there for an oil change they overfilled it.About two weeks after the service, I checked the level and removed more than a quart.I called to let them know so they could inform the technician. Never heard back. I called twice.Wont be going back.

Experience was very good. Robert was forthcoming in options w/o any sales pressure. Was very cordial business office sales person

The best experience ever! Best sales and financial department. Never been more happy about buying a car!

I, as a 25 year-old, drove the 2004 Lexus car I learned how to drive in until it stopped working earlier this month. I was very nervous to get a new car because I loved my old car so much and know little about purchasing cars. The car held so many memories from high school and college, it took me to so many states and concerts, I was honestly very sad to see it go. But I worked with Will Hollis, and he made the process of trading in my old Lexus in for a Toyota a breeze. He and the finance manager at the Toyota dealership explained every thing to me in detail, so I understood what I was signing, what my options were, and handled every question I asked with the patience of a saint. They worked with me to get the best financing deals and helped me set up a monthly finance plan. For as long as I live in Iowa, I will never go anywhere else for my automotive dealings. Smart Lexus of the Quad Cities is the best place to go. They really care about you, your car, and your safety.

Had my wifes care in for 10K service and was very pleased with the service in the shop and customer friendly attitude from Desi who checked us in and out.

The staff was so friendly and helpful! The factory recall was addressed in a timely manner, and they washed my car! Great service department!

Terry was so helpful and really took care of me!! Would 100% recommend.

Desiree was very kind and anxious to please. I would give her very high marks in every catagory. Thank youPat Farrington

They listened to what I was looking for and knew just what I was needing. Austin was very knowledgeable about the cars he was showing us and answered all of our questions. I will definitely recommend smart Kia to anyone looking to buy a new or used car!

We have bought our last three cars from Greg at Smart Honda of Davenport and the experience has been great every time. No pressure and he ensures that he listens and finds what you are looking for.

Everyone at the Honda dealership section were fantastic. Greg was the main dealer I worked with and he was very helpful. I test drove multiple cars before finding the one that was right for me and after all of that Greg and the others stayed late to finish my transaction.

I would highly recommend any Lujack dealerships. The customer service is always top notch and it’s nice to be able to have one sales person be able to compare multiple brands and test drive them without having to play the “can I have your card” game. Also on their new vehicles they let the salesperson ask you if you want the front plate bracket installed or not. That right there is something every dealership should do. After all it is your vehicle, you shouldn’t have to deal with unwanted holes in your brand new vehicle. Will definitely be purchasing my next vehicle here.

Desi is awesome and she went above and beyond to help me with Service on my Lexus!

Raj was very helpful in helping me buy my first car, and everyone else that I interacted with was very friendly. He was honest, personable, and I had an overall stress free dealership-experience!

The service department is second to none. The entire team went above and beyond to take care of me. I will recommend Smart Lexus to all my friends and family! Great job & Thank you!!

Overall a very good experience. Technical difficulties delayed the purchase of my vehicle by two days but everyone I interacted with was professional and kind. The financial transaction appeared to be transparent and fair.

My intake experience was class act! Great experience! Professional! Friendly, thorough and made me feel special! Thank you Lexus and service staff!

There were several people who helped us buy a great new car. Thank you to everyone it was painless and you were honest. Also no one wasted are time thanks again

Great team cannot say enough, Bill was great and so were all I came in contact with. Not too often you can leave a service department with a smile but that has been my experience with Smart Lexus a big thanks to all for keeping my vehicle on the road and the professionalism exhibited!

She was very nice and knowledgeable of 2 recalls that needed to be done in addition to 35,000 mile service- would take extra hour and half- so offered loaner...But best part- able to get me move to front of line on recall work- therefore didn’t take that much more time!!!Totally sold on her- thanks for hiring Desirea...

Made me feel special from moment walked on the lot-even set it up so I could drive my car off the showroom floor. Will absolutely buy my next car here!

Upon arrival I was greeted immediately and introduced to Desiree (Desi) who was attentive, friendly and to the point. She understood that I was in a bit of a rush and geared our check-in procedure accordingly...perfect.Check-out was the same in reverse.

We really appreciate the customer service and support received from the staff, our sales associate Kyle and Carl did an excellent job ensuring we received the best care and the vehicle we wanted. The financial guy did an excellent job ensuring an easy transaction in meeting our financil goals.Thanks again team!

I had a great buying experience at Smart Honda. My salesperson Trenton Dodd had everything ready and a lot of information on the car for my text drive. He was very helpful and knowledgeable.

Super customer service! Quick and efficient! Desiree is a great service representative. Detail job was beautiful!

Lexus of the Quad Cities provides honest, efficient, and professional service. From scheduling to day of service I was treated with respect and kindness. I appreciate that my car always looks better after the service then when it came in the door.

Some significant service work to bring my 2011 ES350 up to par was handled in short order. Technicians photos of items needing attention made it simple and easy to review and approve.

The only negative thing I have to say is that I couldnt figure out where to park for service, but once we parked in the lot and talked with Desiree, she took the key and pulled the car into where we should have pulled up to. We were shown into the guest waiting area, which had drinks, snacks, tv, radio, and comfy seating. Desiree kept me updated via texts... Which was nice for up to the minute information and social distancing. I was able to review all the service suggestions and accept or decline them as I saw fit. I was given the cost total before leaving. I was given a beautiful loaner until my part came in (had to be special ordered). Desiree kept me up to date via phone calls and texts as to the status of my part and vehicle service. I was able to securely pay my bill by a texted link. And a driver offered to bring me my vehicle and pick up the loaner. I highly recommend! Friendly experience and our problem seems to be fixed.

I knew what I wanted before I went in to see them, and they didn’t try to sell me something I didn’t want. They made the process as smooth as possible and got me in and out as quick as i could. I will be going back for my next car (in about 10 years hopefully 🤣)

Very pleased with new vehicle we purchased! Staff at Lexus Quad Cities provided great service

Rob did a great job very knowledgeable great salesman will be back to buy another vehicle

Very friendly. Efficient. Give me great feedback during the entire service.

Fantastic service from Smart Lexus. I enjoyed meeting and having Desiree as my service advisor.

Desi did a fantastic job of working with me to keep down the cost of repairs on my vehicle! And the use of a loaner for a longer period than expected was a lifesaver! Thanks Desi for being so accommodating!

I had a great experience with Smart Lexus of the Quad cities! My salesman Steve Karwath was extremely helpful. I had a list of cars to look at multiple locations and he made it a breeze to look and drive them all. After I made my decision financing was quick and easy all over the internet. My financing guy was smart and quick. Thanks again I look forward to many more purchases in the future.

The Lexus LS430 has the engine check light on. I took it to the dealership to see what was wrong and while there change the oil and filter as well. They called to say the car is ready for pickup. When I asked about the engine light - they did not know anything about the engine light went on!! Apparently the mechanic did not look into the car. Some of the helpers changed the oil, the filter washed the car then said it is done.Over the years I have 6 Lexus cars. I can tell you that services have been going downhill since they changed ownership. All of the good and long serving service advisers are gone. You used to get a loaner when your car was in service - now you have to RENT!For an oil and filter change they charged me $26 for shop materials! Since their is no other Lexus dealership around it seems they change whatever they want. I will move away from Lexus cars altogether.

Desi is very knowledgeable and professional. She is the only one at Lexus; am willing to work with on my car. Her customer service is impeccable.

Did an awesome job. Things never change there, always great.

Kyle was awesome. Drove a real easy deal, all the numbers lined up nicely. A good experience all around. Thank you!

Terry does an absolute outstanding job! In fact the entire service staff is a class act.

Great service. Timely and professional.

We had bought a vehicle from another dealership that had mechanical issues and were under a time crunch to replace it. From Nick the salesman, to Jake in Finance and even Todd the General Manager. Everyone in the dealership was responsive, honest and fair throughout the entire buying process. When other dealers are raising prices they stayed true to taking care of us as a customer first. 6 Stars was not an option for us to choose. Thanks again

Wonderful staff timely service - very accommodating- I have not yet met the technician personally as I used to know the previous person who was assigned to my past vehicles before he relocated ... hopefully their current staff technician is as well versed as I’m used to! So far I’m confident of their great services for my needs

Heartfelt thank you to Todd Hopkins, General Manager, Smart Lexus, for helping us through a nightmare caused by another dealership. Integrity, class and customer satisfaction sets this franchise worlds apart from the other one and further defines why both the Lexus dealership and Todd continue to be recognized and honored by our community! The entire staff at Smart Lexus is amazing! Huge shout out to Raj!! Smart Franchises ROCK!

Picked up car for services and kept me informed

Great communication and I felt like I was in good hands. Bill is a real asset to the company!

They were a tremendous help with everything. Made it easy and painless. Thank you so much!

In and out in a timely fashion, no surprises!

My car has been in service multiple times. I never receive communication while in service. The problem has yet to be resolved. This is the forth time in the shop. I will NEVER own a Lexus again. This is by far the worst experience I’ve had with a vehicle! I have a lot of regret purchasing this vehicle!!! 2017 RX F 350 .

The Smart Lexus of Quad Cities made two separate attempts on two successive days; through snow and rain; from Davenport to Iowa City, in order to meet their scheduled service on my car.Not only they made the 60 mile trip 4 back and forth times; they did that on a “no charge” obligation according to the original service plan we had.That is commitment at its best.Dr. Adel AljurfIowa City, Iowa

Great friendly service! Thank you

Desiree is an outstanding Service Manager. She ensures that you have a great experience every time.

They worked to try the best way to get me the car I wanted. Very nice trade in value for my Honda Civic!!! Gave me discount on my warranty package also!!! Very happy!

The quality of work and service is excellent. I highly recommend this Lexus dealership.

I appreciate the wonderful customer service at Lexus of Quad Cities. The service was timely, professional and with a smile. There are few places that offer this type of exceptional service, and this is one of them.

Vehicle has an oil leak. They didnt want to check out the issue until numbers were ran. This model has a few known issues with oil leaks. One being very expensive a timing cover leak. Im not a mechanic but the sales guy said they must of spilled some oil when removing the oil filter. I knew that wasnt the case because for two reasons, 1 the location of the oil 2 the oil filter just lowers down when removed. We passed on the vehicle because of the leak. Was told someone else was interested in it. Our salesperson said he had another SUV and we set a time to see it but received an email before our visit about another SUV that didnt fit our needs. It was only fwd when we specifically asked for awd or 4x4.. Then the afternoon that we are suppose to go look at the SUV that he suggested after Lexus one we received a text saying it was sold. Bad experiences after another. They should of looked at the oil leak to begin with! Last I saw the Lexus it was parked for sale with the leak not fixed!

Terry was extremely helpful and got us in ASAP. I really appreciate his professionalism and the service team that worked on our car. Will be back!

Smart Lexus was very quick and professional in handling the Service Notice repair on my Lexus. In and out in about one hour with great service.

When a “trouble” light came on - rear brake light was out - I drove to the dealership, was welcomed and on my way within an hour! This is a great staff that reflects the excellence of Lexus.

Its been 2 months since we were sent home from an interior repair with a new safety warning light on for an airbag. Its unbelievable that the vehicle would miraculously break in their possession and they would tell the customer they needed to fork up for the repair. My son played golf with the GM last year at a Lexus outing. This dealership can afford to do the right thing but chooses not to. Now wait for it...the were sorry we didnt meet your expectations response with an offer to call the service manager so he (John) can again tell you to pay up.

Bought a 2013 GX 460 online from this location. Great experience overall. Jan sent me a walk-around video, underside pictures, and more. Never felt super pressured to pull the trigger, she would just let me know if others were looking at/test driving the vehicle.After purchasing and getting into a great loan, the dealership sent two sales reps out to meet me halfway for the drive (I live over 5 hours away). Signed the paperwork and all went well. Once I got home, the car wouldnt start. I had to jump it every time to get it started, all within 12 hours of purchase. Jan told me to call Lindsey and she took care of it all. Told me to go to any local Lexus/Toyota and they would cover any cost to have the vehicle running great. Happy with this service and would look to buy from this site in the future.

Very efficient and friendly. Great service.Thank you.

I had my husband bring my Lexas up,he didnt have to wait long and they washed and cleaned out the car, which was awesome,I love that they put alot of effort into satisfying the customers!! Very nice to talk to you and just a nice group of people,very satisfying, thank you for a wonder experience, would recommend!!!!