They are amazing!!! Stephanie in sales, Lynette in finance, and Nick the General Manager helped make my sons first new car buying experience a fun and painless one!!! VW of Quad Cities has set the bar very high for all future purchases! It was well worth the 3 hour drive to get there! I would definitely recommend this dealership to anyone looking for a new or used car!!! Thank you to everyone at the dealership!!!

I would definitely recommend Norm when purchasing a car, he was extremely helpful and knowledgeable when it came to helping me pick the right car. Although I had an idea of what kind I wanted he took the time to explain the options that were available within the different models. He was very easy to work with and I never felt pressured to make a decision. When it came to the financing part, I was very pleased with Eric. Like Norm, Eric took the time to explain every document I was signing and had no issues answering any questions I had. Both men were very professional and had no problem making me feel comfortable and confident in the purchase I was making. I couldnt be happier with my car and how the process went in getting it!!!

Terrible service, had to call multiple times leave message- no one calls back. They scheduled my repair appointment then tell me they don’t have the part. “Please call back to see if we have the part” what kind of service tells you to call back…would never take my car back here to be worked on.

What a wonderful car buying experience for the first time in my life! Michael, Nick, and Erick were all very kind and knowledgeable in their special fields of expertise. I would definitely buy another car there! See Michael tell him Heather sent ya!

I set up an appointment to have my 2012 Pasat’s 112K checkup. I was greeted by Steve who had me park my car in the VW service bay. He asked why I had brought my car in and I informed him that I needed an oil change, and to have service check all the fluids. Steve then asked how the car was running and how soon I would like to pick my car up and I told him around five that evening. The exchange took all but 5 minutes. Steve was very professional and knowledgeable about my car. I have been taking it in for service annually for the past 12 years which probably explains why I have never had any problems with the car. It still runs like new and I believe I have Steve and the VW technicians to thank for that.

The staff is always helpful and kind! I love it that they wash my car before I pick it back up! Super about getting me a loaner while my car is being fixed! Steve is awesome!

Recently my wife tried to start her car but failed. It appeared to be a battery. She took my car to work. I wanted to get fixed for obvious reasons. I called VW in Davenport to schedule a maintenance visit...next day. The car was towed, arrived on schedule. Testing was completed. Battery was at fault, but a serious oil leak was brought to my attention. All was replaced. My cost was for only the battery since the gasket under warranty. My wife picked up her car that afternoon. I couldnt be happier with the service experience that I had.

I had the best experience with my service while my car was getting fixed. I don’t live nearby and needed a Volkswagen dealer. When I called, Steve was very helpful, understanding and answered any and ALL my questions. They gave me a car to drive until my car was diagnosed and once they decided it needed to stay and wait for a part, put me in a rental car from enterprise. Once it was finished they dove my car back to my home and switched me cars. This was the overall most helpful thing ever, as my work hours and drive didn’t work with theirs. I highly recommend them and will be using them for any of my car needs in the future or even car shopping.

Stephanie was so easy to work with, no high pressure sales pitch, at all. Lynette in finance is a no-nonsense, tell it like it is person too! Thank you Stephanie and Lynette!

I was looking for a new Atlas and I found the exact one I wanted at Volkswagen QC. I worked with Eric and Steve in securing the financing, trade in, and details of the new vehicle. They were both fantastic to work with and made the process super easy! Steve even drove almost 2 hours to deliver the vehicle to me so I didn’t have to make the drive. Such great people to work with and I highly recommend them!

Great service department! Clean and comfortable waiting area as well!

Great Service! Love the coffee and beverage area. The place was super clean!

Very friendly and welcoming staff. Offered me a water while my car was checked for a power window issue. Was told what the issue was and the cost. Again, Steve was very welcoming and answered all my questions.

Wife and I were looking to learn more about a Tiguan. Brian Nunn was super helpful and friendly! There was no pressure to make a purchase. We didn’t purchase because we are not local but it was still a great experience. Highly recommend working with Brian!

Had to take my daughter on a local College visit and engine light came on the night before leaving! Coordinated with the service manager, Steve Lipkowitz and he didn’t hesitate to check my care prior to leaving that next morning! This type of care says a lot about the organization! Thankful to have such a responsive service team.

I by mistake went a week before the scheduled service time, but they didn’t send me back! Great service, great waiting area and they kept me updated all the time about the progress.

Stephanie at Smart Luxury VW was absolutely fantastic to work with. She made our car buying experience incredibly easy, even with two small children with us. I would highly recommend her and the dealership to anyone in the market!

My 2010 VW Golf looked like new when I picked it up after being serviced here -- very nicely waxed and even the tires were shined up.

Excellent sales staff! Extremely knowledgeable of the cars, answered all my questions and got through paperwork quickly and efficiently! I appreciate the wonderful service provided me by Braydon, Eric and Stephanie! It’s my first Volkswagen vehicle and so far I am in love with it!

Michael was awesome helping me with my lease buyout and so was Lynette in finance. Very happy with the assistance they provided..

Smart Luxury Volkswagen was amazing to work with from start to finish! They made the impossible possible and got me into the vehicle I wanted. Highly recommend Stephanie H as a salesperson, she goes above and beyond to get the deal made!!! Everyone we worked with was phenomenal!

Brian and Eric made my car buying experience seamless. Brian found the exact car I wanted even though it was at another dealership and it came within 3 days. Eric made the finance portion quick and painless. Definitely will be back for our future car needs!

Service was good, however they could have a few packaged treats or donuts for those of us waitinh for our vehicles! I have been coming for service for almost three years now and never a bagel, donut, or pastry during my wait! Also I nice cup of coffee would be nice too!!

Steve in the Service dept. was great and they got my car diagnosed and repaired in a little more than a day. My Jetta runs great! Thank you

What a pleasant experience! The team worked together with us to find the perfect car for our daughter. Would definitely recommend Volkswagon of the Quad Cities!

Absolutely Best car buying Experience I’ve ever had!!!! Will Definately return to purchase from here again when its time to!!!

Brayden Slagel was SUPER helpful in the whole aspect of purchasing our new Volkswagen Atlas. From a great personality to a caring attitude Brayden made the whole experience wonderful. Everyone at the dealership was kind and warm welcoming. We would recommend this dealership to anyone!

First time using VW of Quad Cities and will not go back. As a matter of fact, I was thinking of purchasing a new VW and will not do that knowing the level of service offered here. I waited 2 hours for an oil change and never did get a car wash. I was charged $95 for diagnosis of two issues one of which was a language change to the voice activation system. To fix that is another $150 on top of the $95 diagnostic charge. Should be a simple system change to the program, not another $150.

Got in on schedule. Worked accomplished quickly and even washed the outside of my car

Anna was excellent! Even going through the financing process everyone was so kind and very detailed to make sure I knew everything about the car I was purchasing! The building was so clean and everyone there treated you like you were their priority

I went in to have a recall fixed in my car. Everyone was very nice and helpful. I will be coming back. Steve was helpful in keeping me informed about my service to my beetle. Thanks everyone. I will let people know how great you all are.

Norm listened to our needs and directed us to the VW Atlas and the VW Tiguan. We had many questions about the Atlas and the Titian. Norm did an excellent job of explaining the difference between the two cars. Norm showed us both new and used cars in each model. He did not push us to purchase a new or used car or an Atlas or a Tiguan. After we decided to purchase a new Tiguan, Norm explained financing.

Got a quote for a new tire for $139 went to pay charged me $190 for it asked him about it he said was maybe a mistake they had the same tire on tire rack for $75 I wont be back unless its warranty

I had a 20k service done. Very friendly team and very efficient. Constant text messaging updates reporting there findings with possible replacements options and how much it will be. You can then choose to accept the replacement and cost or to skip. There was one issue that they bent over backwards to resolve, very quicky and professionally. I can definitely recommend Volkswagen of Quad Cities and will be back.

I can’t say enough about how much my wife and I enjoyed the experience of purchasing our first Volkswagen. Both Norm and Eric were great to work with, they respectfully worked within our decided budget and navigated us through buying the perfect car for our family. Thank you.

This was my first visit and lost my way to the auto service. Eventually I found it after leaving the car outside. I got an excellent customer service by the managers. I had to replace my old car battery and get an oil change.The service was excellent and timely. I will visit Volkswagen of Quad Cities again.

The salesman Michael Lee Schneidermann was great!! Had a great experience!! We were looking for old fashioned service and honesty!! We found it and bought 2 cars!!! I would recommend to anyone!!

Four stars because there is always room for improvement... Im military retired. Outstanding staff and satisfied with the results of my visit. I will continue to use them as my primary service for my vehicle!

Amazing staff. Never felt pressured to buy the car and it was a very comfortable experience. Stephanie and Eric did an amazing job.

Michael was a phenomenal sales associate and we couldn’t be happier with our experience and the Volkswagen Atlas we purchased! My family will be returning here to work with Michael in the future.

Excellent service from Sales Manager Matt Warthan and Salesman Steve. Love the new VW Atlas Cross Sport and look forward to future business with them.

Great customer service at the counter and the service technician addressed all of my vehicles issues.

Excellent service. The staff is truly committed to the vision of the company. Which will represent the organization well.

After being told the mechanics where out for the day Michael personally took my car and fixed the issue himself. Definitely went above and beyond when he didn’t have to. Great customer service.

Top notch customer service. After doing some “shopping around” at other dealerships in the area my husband and I were so impressed with this team and LOVE our new 2021 Volkswagen Atlas.

Excellent Service. Took care of warranty work and provided a loaner car. Very accommodating.

Quick appointments with great communication from Steve!

They think of everything! Love the new on line appointment scheduling. Steve is an amazing person.

Excellent, Steve went above and beyond what you would expect, also tech knew exactly what he was doing

I had an oil change done but was surprised they didn’t use the VW recommended VW 508 oil. No green dye. I don’t think it’s a big deal or what special additives it has and why it’s recommended but I thought if I had it done at the dealership they would use it.

Always friendly, courteous and efficient when I bring my vehicle in for service.

The entire staff was outstanding at Volkswagen of the Quad Cities. This is our 2nd new Volkswagen we’ve bought from them and will definitely be back if we have any other car/suv needs.

Norm wasn’t salesy at all. So respectful and easy to work with. Eric was super transparent and helped us get a great rate and stay in our budget. Will absolutely shop with them again.

Dealership worked to find the exact vehicle we were trying to find when we couldn’t find something on the lot!

Great service,, Sales staff is always very helpful, to make sure that you have everything when you get there.

Fantastic service and all persons demonstrated a true commitment to the customer

Service was great, just found the prices very high. Vehicle was done within 45 minutes. $430.00 seams a bit high for a keyfob and programming. The 45 minutes also included a free courtesy inspection.

Always a pleasant visit to VW Service Department, from being greeted to getting into a cleaner car than what I dropped off.

My Volkswagen was there for 3 weeks to get a key program that should have took 5 minutes. Then I was charged Almost double what I Was told.

Was the best experience Ive had buying a vehicle.

Steve in the Volkswagen Service department is always professional and helpful. Service is always fast.

Service is nice but little expensive. Unnecessary Charged with 15$ extra as shop service.

I traveled from Burlington to the Quad Cities for my car service. Steve in the service department is also so friendly and helpful! The service department is so fast!! Thanks again for being such a great service department.

Due to the COVID epidemic, arranged for pick-up and drop off of our 2019 VW Bug. Service was superb and as a bonus, we were allowed to use a loaner while our Bug had an oil and filter change. It was returned after a bath looking spanking new. The driver was courteous and wore the requisite face mask to protect both of us from possible problems. Kudos!

Lujack Luxury is a fair business. They are courteous and get the job done. But that’s the most I can say. Took my VW for a manufacturer warranty repair just before the warranty ran out. Lujack did the minimum possible to get the car running and out the door. Let me be specific. I had 1 of 4 injectors replaced. The amount of work required to replace 1 injector is almost equal to the amount of work it would have taken to replace all 4. But instead, they did the minimum. I would have gladly paid for the parts to have all replaced at the same time, as I know the other 3 will fail soon. But as my warranty expires in 1 month, they bank on me returning to have the other 3 replaced. However I will not give them the opportunity. So, they are good at doing the bare minimum+a very subpar car wash at the end to make it look acceptable leaving. But minimum is their strong suit. Good job for being average.

My wife and I went in with the intentions of window shopping for a used vehicle. However, the staff were amazing, and the pricing was very attractive. In the end, we took home a new 2020 VW Jetta (surprising, all things considered). The “evil finance department” (sorry, Eric!—LOL) was far from it! Absolutely nothing to fear, as everything was well explained and smooth. Not once did I feel I was being pressured, nor did I feel like I was being bent over a barrel to take something I didn’t want. Anna in internet sales was amazing as well (she took care of us most of the evening), patiently listening to my never-ending questions. In the end, it was one of the best (if not THE best) car buying experiences I have ever had. I’d recommend this group for new or used. There is a good chance they have something to fit your needs. If nothing else, you will be treated with respect and without the pressure used by other dealerships.

Have bought 2 cars here and will continue to come back. Our salesman Mike S was outstanding.

Brian Nunn did an amazing job taking care of our family during a recent purchase decision. Professional, courteous, timely and very pleasant to talk to! The staff at Smart Leisure of Davenport are top notch as was our experience!

Great customer service and knowledgeable service reps. Very informative through the whole service process

Brian was great to work with

Dealerships tend to get a bad rap about service etc. . . however I have had nothing but great honest upfront service! Just moving here and having car problems as I was driving here on moving day, I did not know what to expect and was a bit skeptical. However they were able to take care of my car in a timely manner provided me with great courtesy vehicles, and just great friendly service. I was looking at a few vehicles before I left and Michael S. came out to speak with me. I was honest about when I will be able to buy but he took the time to answer my questions, let me look at the different vehicles I was eyeing and was just so pleasant to work with! I look forward to working with Michael S. in the upcoming month or so in purchasing a different vehicle. Thank you for making my first experiences working with you a positive one!

Anna was great!! She found my car and got it to the dealership in 2 days!! Highly recommend!!!

Shout out to Michael Schneidermann at Smart Volkswagon! He is so patient and professional. I shopped around for a few weeks trying to decide what to buy. Michael, his manager and the finance manager went beyond to make my experience a great one. Actually, the staff in general was amazing. I would stop by unannounced and they would jump in to help Michael (who was always so busy with clients) :) I highly recommend Smart for your auto needs.

They got me in next day. Nice place great people. Thanks

Steve and the service team provided exceptional service.

Had an AMAZING experience even looked at some cars while I waiting everyone was nice and helpful I will be returning for any service to my VW Atlas

Just an oil change but they checked out my 2019 VW Tiguan.Very efficient.

My 2006 Jetta tdi had to be brought in. The ignition was shot. Was quoted 2-3 weeks to get the part I was only in town for a funeral so based on the timeframe I was quoted I decided to rent a car to get home and come back in 2-3 weeks and pickup. I got halfway home on the 6th day in shop they called it was fineshed I had to turn around and return for the car so a bit of wasted time and money but glad my repair was done quickly and I’m back on the road with my tdi

Very courteous staff and an overall enjoyable experience for service.

Experience was great. Dealer went out of their way to make sure I got what I wanted and was satisfied.

Extremely professional and they treat customers with respect and care.

This dealership is amazing. The people are phenomenal dealing with the sales people to the service department to the parts department its awesome....they make me feel like family....

Service department is always courteous and helpful.

Got car fixed as quickly as they could and gave me loaner until it was done. Always good service.

Edit= Almost 6 months and still no help from the dealer. And we havent heard anything. Even 2 weeks after they claim they were reaching out. We purchased our first new VW Atlas from Anna on August 24th. She was helpful. The next day we noticed a stain on the plastic console trim. Dealer said to bring it in. They agreed it was disolored and needed replaced. Long story short its the end of december and we dont have it. They have not once called us first. We always have to contact them only for excuses. God forbid something happens that we really need soon. I can see how this is going to go.

Best and smoothest car buying experience ever. I bought my wife a new Mercedes this spring and now bought a new VW for myself. SMART LUXURY AUTO for the win again. Thx for everything.

The service department was efficient, timely and professional.

Very accommodating, great at connectivity with phones, and good at explaining everything. Very clean.

Best place to buy new or used cars. Love their friendly stuff and they really work very hard to get you what you want .

They were very helpful and even gave me a loaner car when my car was in the shop.

To put it bluntly it was not a good experience - a disaster from the git go.

Had a recall on our new VW Atlas, so called to make an appt ASAP. They got us in for an appt within a few days and the service only took 1 hour. Everyone we have worked with is courteous and goes out of their way to make our experience seamless. Thank you!

Great service

We were on a cross country trip in our 1999 VW Eurovan when we lost one cylinder. Limped in to VW of Quad Cities and asked Steve L. in service to help us out. Steve was a good communicator and involved us in all of the decisions needed to find the problem. His tech was excellent as well. Turned out the the problem was a failed fuel injector, most likely due to ethanol in Iowa gas. Note to self - no ethanol for older vehicles that have not been using it continuously . Thanks VW of Quad Cities for getting us back on the road.

Steve Lipkowitz is by far the best service advisor in the business. Took excellent care of me and my vehicle.

Bad customer service . Sales person was lost and confused. Commitments not honored . Stay away if you can.

Traveling across country in our 2002 Eurovan. Check engine light came on. We brought it to Quad City VW. Steve L. From Customer service and Technician Mike were the best. They had the vehicle on the lift in 10 minutes, and were very knowledgeable, giving us a thorough explanation of what was going on. Then they and had us right back on the road! Smart VW of Davenport was beyond our expectations! Thank you!

We had the best experience! Michael was fantastic to work with...very knowledgeable, eager to answer all our questions without being overbearing, and able to find us exactly what we were looking for...top notch!

I had a pleasant experience getting the car I wanted.

I worked with Brad Porter on purchasing a new VW and he did an excellent job locating the exact car I wanted and working via phone/email to settle details until I stopped by to sign the paperwork.