I needed a last minute storage locker and was very pleased to find Simply Self Storage. The receptionist was friendly and assisted me with any questions I had. Good value and I got exactly what I needed! I would recommend anyone to Simply Self Storage for month-to-month storage needs!
Wonderful experience !! This place is well organized and clean. Natalie was extremely professional. informative, and helpful !!I would recommend this facility to anyone needing a safe and clean storage facility !!!
Denise is excellent! Very polite and professional. Clean facility and No hassles. We will store here for a while and encourage others to do the same! Hard to find polite service and spaces, so this is the go to place in Danville, Illinois
Clean units friendly employees and reasonable prices
Very good customer service. Very nice and made sure we knew everything about the storage units.
The only issue ever experienced was realizing you need to punch in and OUT of the entrance & exit gate after hours. A simple discussion with Denise helped with that problem, and have not had any other issues in the three years of being a customer here. Denise is super helpful and thorough in the details involving payments, expectations in the beginning and ending of storage room. Would definitely trust using them again if the need were to arise.
Great customer service, professional attitude and friendly. Denise is the best. She was patient with all of my requests to end my service with them. I think that she went above and beyond the line of duty to attempt to save me money. I couldnt ask for anything better than her. Thank you for all that you do and continue being safe.
This place is amazing! Super friendly staff, very helpful. High quality storage facilities with several sizes available. 😊
Working with Denise to find the best fit for me and my storage needs was a genuine pleasure! Denise was very professional and very sweet, I would recommend Simply SS to anyone in the area!
Ive used Simply Storage several times through the years. Its always clean and the units are wonderful, never any issues accessing or using them. The customer service from Ashia is top notch, she takes time to answer all my questions and makes the process seamless. Ill always use Simply Storage for my storage needs either short or long term. Thank you!!
Denise I super friendly and super helpful !! Got us all moved in the day we came in !! So satisfied with the experience !!
This place is amazing and fast. Kenzie was so helpful and easy going, she deserves a raise and employee of the month 😊
I bought an abandoned unit through auction from these guys. Phenomenal customer service! Worked with me like I could not believe. Would highly recommend them and will be watching for more of their auctions in the future! Thanks so much!
Great fast service. Very friendly. Received a follow up call as soon as I reserved the unit.
Very money hungry i do not recommend
The online reservation process was quick and easy! I ended up needing more space and Kenzie was very helpful and accommodating! I would recommend Simply Storage for any of your storing needs!
I had the pleasure of interacting with Ashia Farr! Ashia really worked her magic with me, I know if she serviced me in this manner she is a great asset to this company! Ashia went beyond the call of service with me! Ashia made sure I was happy with the choice I made & she also helped me make the right choices on storing my items! Ashia is a very courteous employee, the businesses need more like her! Thanks! Dorothy Woods
Awesome customer service and great rates!! Thank you
Lets start with Shawn the property district manager. Angela the local manager had to beg him to talk with me. And you said to her you will not talk to me a customer since 2003 and you refused. I had to call Corp. to get your contact info. When we finally talked you said SSS raise prices once a year. However, that was why I was calling. I had a 25 dollars increase too each unit (2) in less than 6 months. You were rude and cared nothing about the problem. I now lease at another location in the same town, bigger for a lot less. You were very insensitive and I am not sure why - I am a minority. Well I just want to say bye Shawn (Felicia ). And also the only reason I gave this place a good rating is because you have a great new local Manager Ashia Farr. I will never lease a storage unit again with this company. ..
Ashia Farr is the best. She helped me out so much while having this storage. I’m so happy to have met her. If i ever need storage again I will go to simply self storage
Denise and Ashia were AWESOME! If you need a storage to store your items this is the best hands down. Trust me, Ive had lots of storage and this 1 is my FAVE!!! TELL THEM ALICIA & EDDIE SENT YOU 😁
Ms. Ashia Farr is an excellent customer service representative. She will help you make a great deal on a storage unit. Reasonable prices.
Ashia has an excellent costumer service skills. She help me find the storage unit right for me and walk me to the process to get it very nice ad clear ... she also shows me how to use the lock because I was having difficulty trying to figured out... I’m glad that I came to talk to her because I walk out the storage very satisfied with her services.
Great place to store. Safe place and great staff.
Shady. When I had a unit there, the gate didnt work and neither did the iut doors to the building. I told them I didnt want it after the first one and they demanded money for months that I wouldnt use it.***Notice how everybody mentions how great the employee is??? Its because they con you into leaving a review the day you get the unit. They push it on you super hard while youre there signing papers. So all those reviews you see like that are from people who didnt actually have experience with them yet.Im sure quite a few of those people would change those 5 stars to much lessOnce they dont get their way, they get ugly and mean. Theyre shady, desperate people.If I could leave 0 stars, I would. Dont even bother responding either storage people. I dont care and will never read it. Probably the kind of company who will erase this anyways.
Awesome place! Ashia is so nice and helpful! When we called she was getting ready to take lunch. She called back within a few minutes to let us know that there had been a change in plans and that we could arrive anytime! It’s the small things that make such a difference!
I had a wonderful experience. The property manger Ashia Farr did a excellent job explaining everything to me. She was very nice. I will recommend Simply Self Storage to all my friends and family.Thank you Ashia Farr.
I just recently found about Ashia Farr getting fired. She was a great asset to the company, pleasant personality and gave great costumer service. I will never rent from here again
Denise was very friendly and helped get my first month free and even worked with me byasking a few questions get the right size unit that I needed. They even have climate controlled rooms as well as a (very cheap) insurance policy so you never have to worry about your things getting ruined or stolen! If I could give 6 stars I would. Highly recommend this place.
Great Place. Felt welcome as soon as we got here and met the property manager Ashia Farr. If your looking for storage I would highly recommend it! 24 hour access as well!
Ashia is the manager and was great help. She made us feel very welcome from the very start. I would recommend this place to anyone who wants a storage unit at a very affordable price.
Wonderful customer service very friendly and honest. Quick service as well.
My girlfriend and I rented a storage unit from here, the property manger Ashia was super helpful. She was super friendly, she made renting a storage unit stress free. I would defiantly recommend a friend or family member.
Ashia and Denise were very friendly and very helpful. The storage unit was very nice. Good place to rent storage space.
Ashia was very helpful and quick in responding to my requests! She was knowledgeable and accommodating to my needs. Very friendly and personable! Storage units were clean and well lit!
Ashia gave the most amazing customer service Ive ever seen. She was very kind and helpful, I look forward to doing business with her again
Very nice. Storage units are very clean. Staff is nice and friendly. Answered all my questions. Gave me look at my unit before purchasing. Highly recommend
The staff is very professional, always pleasant and willing to help! Clean and safe property.
Great people to rent from and maintenance is excellent! I rented a unit for a couple of years while I moved around the country: couldnt be happier. There were no bugs, no leaks, no weird smells. Everything was just as I left it. I was so relieved! I recommend them highly and if I need storage again, thats where Ill go!
Ashia (The Manager) is excellent with customers!!! Her personality is great and she will work with you! We laughed and talked the whole time and it was quick and easy to get my storage unit!!!! I highly recommend this place!
Horrendous experience.Only went there with a friend and he couldnt even get in the gate as 2 vehicles were stuck inside the gate(you need a pinpad code to get both in and out).A panicked frenzy ensued for almost 45 minutes until a 3rd party showed up with a THIRD pinpad entry code that the gate accepted.Would never get a storage unit here.Would never reccomend someone else get a storage unit here.I only put one star because it will not allow you to put no stars2 thumbs down.
The ladies (Ashia)who run the facility are awesome. Renting a Unit was easy and quick! Wonderful personalities. Will definitely use again if needed.
Ashia at the front desk was great and really easy to work with. Great prices also! Very happy.
Ms Ashia FarrMs Farr was very professional, courteous, and very informative. She also expressed great mannerism a beautiful smile. Thanks
They are not too expensive and the place is clean and well monitored. However, on a month to month unit, I called to let them know I had emptied my unit before the end of the month and wouldnt need them the following month and they still tried to charge me for the following month anywag and informed me they would auction off the unit if I didnt pay for the following month (that I had informed them was already literally empty).
Denise is so awesome. She was extremely helpful. I will most definetly send people to Simply Storage.
Ashia Farr is the best! She helped me in the worst time of my life. I got moved in fast.
It was wonderful. I would recommend them to every one I know. Ashia farr was absolutely wonderful a very big help to us. Truly our life saver. Truly my best experience yet.
It was great and service was excellent and the Lady you got working was really sweet and good at her job
Had a great experience with Ashia Farr! She was very professional and friendly! She was very knowledgeable and answered all of my questions and made me comfortable with my storage unit rental! I would highly recommend her! She deserves a raise!
Amazing staff, very clean facility, Ashia Farr went above and beyond to make me and my family feel we were storing with a trustworthy and responsible storage facility. Warm inviting environment, climate controlled units,fair prices and peace of mind this company is worth the time and the money by far.
Ashia and Denise provided a very friendly, comfortable and professional environment. They are very informative and helpful in finding what will best suit your needs.
The property manager, Ashia Farr was excellent to work with, very instructive and complete in her presentation to me. Enjoyed working with this clean safe storage facility. I would do it again without hesitation.
Ms. Ashia was very kind courteous and informed. The prices was on point. I highly recommend renting at Simply Self Storage Danville, IL
Ashia was very helpful in our search for safe and affordable storage. Nowhere else in Danville comes close in terms of quality and customer service. Highly recommended!!
Ashia Farr was very nice and helpful. She answered my questions to her ability. I would recommend her to anyone wanting to come in and rent.
Ashia Farr was awesome and assisting us! She made sure we were comfortable with the prices and understood everything I would recommend Simply Self Storage to anyone needing a good price!
Nice experience helped us even at closing time we will recommend
Ashia was very helpful and provided me with everything i will be letting others know about here very good place love it
Ashai was really friendly when getting storage unit and extremely helpful in time of need. When i came in to view the unit and pay the unit was actually cheaper than quoted on the phone i would recommend simply storage as they are welcoming and storage units are clean and property is well kept.
Best experience ever!!! Aisha is the best and completely explained the leasing process and answered all my questions. I will highly recommend them!!!
Ashia was absolutely great! Friendly and helpful. Place is clean, climate controlled, secure. Good place to be.
The service at Simply Storage is fantastic and the employees that work there are very kind and respectful and helpful
Ashia has given the best customer service. She also has a very pleasant personality.
I currently have a unit with this place and have for a while now. I had reviewed it with 5 stars previously, but current events have recently made me change my opinion. I just received a call saying I owe more now than I did before. Was told that I was notified about this increase by mail when I never was. They said because it didnt show on their end that I wasnt notified that I was. I will be paying this month off and taking my stuff and storing it elsewhere. They never tell you when youre doing the paperwork that your rate can go up. So I will recommend that if you have item you need to store, take them elsewhere. I know Im going to in the future.
Kind and courteous quick application process. Grounds well maintained and very safe surroundings. Property manager Ashia was very knowledgeable about units and very thorough with details of fees.
My experience with Simply Self Storage has been very successfully pleased. Id rented a unit for over a year, and in betwee the times i resieved the best customer service and care from Mrs. Ashia Far who has been a wonderful kind and generous personal.I waned to say thank you to Ashia Far for her great assistance and compassion in others.I also would like to thanks Simply Self Storage for their wonderful business. Very Helpful.
Ashia farr was very polite and helpful.very good clean storage unit and she got straight down to business no long wait at all.....Ill give a 5 star rate any day💓💓💓💓Im very greatful for her help
Ashia has great personality and deserves raise. Best customer service ever.
I would recommend Simply Self Storage in Danville. Denise was very helpful and friendly, answered all our questions. Unit was clean and best of all close to home!
Kenzi was wonderful! Great service!
Great help setting up the storage unit and very generous deals to boot. Ive had no problems getting in and feel my stuff is definitely safe at their facility.
Asia is the best employee you guys have!!!!!! She helped me to the fullest and Ithink shes a really important aspect to this company,thank you so much
Nice workers
Ashia was extremely professional and courteous, and the sign-up process was fast and simple. Great experience!
Ashia was amazing....great stories about Danville. Brought great memories💕
Ashia Farr gave me a pleasant experience! She was so helpful and patient with me and finding me the perfect storage unit ! I will most definitely encourage others to rent storage units from her and pass along the word of how helpful and exceptional she was as a person and property manager !
Ashia Farr was wonderful to work with! We just rented a unit from her and if we need another this is where we will come. Great service.
I can never get I to the storage unit to get my stuff. The gate says sorry we are closed. Yet it is a 24 hour access storage unit. It Is ridiculous. This has happened numerous ti.es and i have had this storage unit for less than a month.
We we’re greeted with kindness, and professionalism that is hard to find in most businesses of today. So, thank you Ashia, for your help and your awesome service!
I think that Ashia and Denise have great customer service. They have been very helpful, patient and I would recommend storing here in a heartbeat.
Super friendly staff. Both Denise and Ashia made me feel comfortable and understood ever step of the process and prices.
The staff at Simply Storage was professionally, I had minimum wait time. Ashia was courteous and she was willing to work with me.
Ashia Farr, the property manager was very friendly and helpful to me and my family. Different sizes, prices, and features were gone over so that I could understand and once I decided on a unit my current payment was explained and broken down do that I knew what I needed to pay and why.
Very fast and efficient. Place was very clean with easy access.
Great experience there, good customr service. Asia was very easy to work with, knowledgeable and professional. No appointment needed so you can get a unit that same day.
Denise was very nice and helpful . so grateful to have found a unit.
Aisha Farr was awesome, she made the process very easy. I will recommend this facility to all my friends and family.
Ashia was very friendly and helpful! She was very informative and happy to answer all of our questions!
Good price
Awesome Ashia! Yes she should change her name. Excellent customer service! Thx for your help!
Simply self storeage is amazing g, ashia farrow was very polite and answered all the questions I had. Your staff here is very polite and I would highly recommend simply self storeage to anybody... the staff is the reason I will not go anywhere else... thanks a million and keep up the good work
Aisha always gives the best customer service! She is definitely the reason I keep coming back to Simply for all my storage needs!!!!
Ashia Farr great customer service and nice lady!
I am leasing a unit with manager Ashia Farr, and the experience is very easy-going! Im also glad that Im getting a nicely-lit and secure storage unit for a decent price.
ASHIA FARR WAS VERY HELPFUL SHE WAS AWESOMELY NICE AND SHE NEVER GOT IMPATIENT SHE SMILED THE ENTIRE TIME...THANX SIMPLY STORAGE
I really appreciate the customer service! Ashia makes obtaining storage quick and easy! Thanks a lot!!!
Ashish, was very professional, knowledgeable and timely in presenting her information. I felt very sure after setting up a unit with her today!
Ashia Farr took care of us today. She did a great job showing us the unit and gave very well explanations.-Gavin Ottarski
Nice storage place. Denise was very respectful and well mannered!!