Very professional got my car very quickly and to the correct place without any hassle.

The towing service is priceless very professional. They keep you informed via text messages and I appreciate knowing that the driver is on the way 🙂🙂🙂💯💯💯

Jerry arrived very soon after we called for a tow. He was friendly, helpful and careful when loading our car onto the flatbed. He even offered his mechanical advice which helped us make a better decision regarding the car repair.I’ve used Carnaghi in the past and have had nothing but great service. At one time, we needed to ride with the tow and Dustin was friendly, (not creepy at all) the truck even smelled nice! Once we arrived at my home, Dustin helped us unload my work truck of tools before taking it to the repair station.Would definitely recommend and will use their services again!

It was a terrible experience their customer service skills a bad plus they definitely arent about helping a person out.....What should of only cost me $265 dollars ended up being $500......

Carnaghi was sent by my road side service and I couldnt have been better taken care of. Larry arrived and had my tire changed very quickly and efficiently. He was very kind and professional. Thank you, Larry and Carnaghi.

Ridiculously EXPENSIVE! Strongly suggest seeking another Tow company unless youre rich and can afford it! [SERIOUSLY, CALL & COMPARE FOR YOURSELF, a little time & research will save you a heartache and serious hit to the wallet]. Dont worry about their profits or this place staying in business because they tow for the city/county and hold your vehicle hostage at blown up, un-necessarily inflated prices therefore, they will stay in business due to their REAL TIGHT relationship with the police/city/sheriff. (not kidding, not biased but true)

They are the preferred tow company for law enforcement. They over charge by hundreds over any other company

My car was towed due to an issue with the Westville police department. My car was in working condition nothing was wrong with it. I did not have the money to get it out of impound right away so it has sat there for a while. Weather it be a week or a month even a year my car should have been in the same condition as it was the same day. Now I have had it towed to my house I need a new control arm, the oil pan housing was crushed, no oil left in the car, its damaged pretty badly due to it being towed. Thanks carnaghis for destroying my car. Hope your happy. Sincerely Katelyn Ruble

Excellent & speedy service. Towed my car to a nearby repair shop & helped me arrange for a hotel for the night.

Horrible customer service the female that answers the phone is EXTREMELY RUDE. but car was delivered on time.

Repair is high quality and holding strong. Heavy wrecker service was prompt and professional even at 1am on a saturday. Phone communication was a little lacking and scattered, but onsite customer service was second to none. The wrecker operator was kind enough to drop my truck inside to try and alleviate any fuel gelling issues on a 15 below night.The other two heavy wreckers on google maps in the area didnt even pick up the phone. Dont waste your time calling.

Saved the day🙂 thanks for the tow!!

Called asking for help to get back into my vehicle after locking my keys in it. Didn’t take long for them to arrive nor to get inside to unlock it. The gentleman that helped us was very friendly an did a great job. If I knew his name I’d recommend him personally to get the job done every time.

We broke down in our Winnebago last Summer. No one would ask our call for help. We reached out to Carnaghi, and received the friendliest help. Not only did they tow in our motorhome, but sent another smaller tow truck for my Mom and I! Our short legs couldnt get in to the big tow truck. They fixed our problems by the next day, having to order a new radiator for us. The bill pleasantly shocked us. We will never forget their great service, even recommending Mikes burgers next door.

Outstanding service. Good place

I was locked out of my car at work, due to a drained battery (couldnt use my keyless entry & my keys were in my vehicle). I was extremely pleased with the friendliness & helpfulness of the driver. It took him less than 5 minutes to get me into my vehicle. I highly recommend & would definitely use their services again.

Delivered ready mix concrete. Nice faculty, nice equipment, friendly staff.

The driver was very nice and was very fast... got me back on the road quickly....I made it to work on time...

Very prompt. Willing to help. Great towing skills. Always try to accommodate you in a difficult situation.

Dustin did a great job in taking care of our towing needs

Big tow company easy to deal with as tow companies go not cheap. Face it if you need them you are having a bad day. But an good solid company who does it right.

They did tow us, however it felt like a holdup when the driver haggled about getting paid and I know the company had that covered. But, he acknowledged, he got paid a percentage and I’m sure he upped the bill by extending the time.

Worst service would not recommend If possible would rate this 0. Driver was being disrespectful to me wanted to drive my truck knowing I had 2 flat tires told me to let him do his job. Manager was also rude and said his employee did nothing wrong . Don’t go to this towing company they are the worst.

Quoted a price and then absolutely refused to stand by their quote. Wanted twice as much as they quoted!!! Would give zero stars if I could.

The best people Ive ever worked with

Only gave them one star cause there is no option for 0. $150 to just pull a car out of a ditch not even to take it a mile to your house.

There good and the best ones around our area

Worst road side experience of my entire life. They don’t even deserve one star. How is this company still up and going?

Whoever the woman is that answers the phone is always extremely rude. she acts like doing her job is such a task, Im not sure but I see Im not the first to encounter such poor customer service. maybe you should look into that. its very irritating when I call doing my own job & have to deal with a rude receptionist who clearly does not want to be there. I cant even hear you bye not even have a good day or anything. and of course shes huffing as I ask her for information. DREAD calling this company when I have too. what a shame.

Disrespectful and a big rip off. Staff if rude.

Last time I had to deal with them they would not accept roadside assistance .Refused to change my tire and was going to tow me to their place off business . So I can pay for repair there, all that in 91 degrees. And since they did not accept roadside they left me stranded.

Been around most of life never let me down

Great service! The guy got us right in and found the issue and fixed it.

Last night, 7/13/18, my husband and I broke down on interstate 74 just west of the Oakwood exit. The serpentine belt shredded apart. We called our insurance about our AAA. The wait was long, so we called Carnaghis. Even though the dispatcher gave the driver the wrong direction on the interstate, he was still there within 20 minutes. He was very professional. I have no complaints with the service we received. Thank you for everything!

Always have a great experience dealing with these guys. Highly recommend!

Worst tow company ever! DO NOT DO IT! Terrible customer service and rude! Nothing worse then scammers and that is exactly what this company is! Do yourself a favor and DO NOT USE THIS COMPANY!!!!

Terribly rude, disrespectful and heartless PLUS They ransacked the vehicle, STOLE the KEYS and DRAINED the GAS!!!The Story:We had a truck break down in a small town and parked it off the road (in the dead of winter) with plans to return in the morning to get it. Less than 12 hours later, it was towed to Carnaghi!With the initial call about where the truck was being taken, we were told that the keys WERE LEFT IN THE TRUCK, exactly as my husband intended, both by the police officers and the tow truck driver.When we called carnaghi to make arrangements to pick it up, they were VERY RUDE over the phone. First we were told we could pick it up that evening to avoid additional charges, as long as it was done by midnight. When we got there, apparently there was no one to let us in unless we were willing to pay extra just to get in the gate and they argued that noone would have told us we could pick it up in the evening. Like I just made that up so I could make a wasted trip to the towyard!The following actions were extremely uncalled for and they should not be in business if this is how they run things. Apparently they decided to DESTROY our personal property, as if the employees are actually juvenile delinquents!They removed the keys (after telling us they were in the truck) and acted like they had no idea about there ever being any keys.The interior of the truck was completely demolished and anything of value or interest was gone. Every piece of paper and every single item had been thrown around the truck or broken. The people at Carnaghi went so far as to even suggest that the police officers had done this. We spoke with them and that was not the case at all!We had to tear into the ignition just to get the truck started, since there were no keys to be found in that mess. Then a couple miles away, the truck started struggling and ran out of gas (we had just put gas in it and were on the way home when it broke down-so this was highly unexpected). There was no way this could happen and after the mess at the towyard, it wasnt hard to come to the conclusion they had also removed the gas!Terrible company and terrible people if they think this is ok. No one deserves to be treated like that!

The lady answering the phone is very rude and about as professional as toilet paper.

Friendly staff great mechanic

High but good service

Nice people never had a problem with there work

Outrageously expensive They charge $49 for daily storage. $5.00 per mile. Customer service on the phone are not polite, lack of professionalism.

Very helpful people there

Horrible service broke my door handle TWICE once on pick up the ripped it off then second when trying to repair no confidence in this place very incompetent I took my car and I will never go back there they would even refund the towing exspence or help me get a new part nothing good to say all around DO NOT TRUST

Service was terrible sent them on there way called someone else

Super staff

Very rude people..

Rude rude rude ...call someone else

Not an easy place to find!!