Being a loyal GM & GMC customer, I went to look for a new vehicle. I was amazed at the selection & professionalism at the dealership. The drive is about 45 minutes for me, but years of not finding a good selection or service I decided on purchasing here. The price was great, and service department is top notch. Great detailed communication, and follow up. They really went above and beyond for me when I had an issue(which they fixed) quickly as I needed my vehicle back quickly. Although it is far, it is worth the drive there for service too.

The Ingersoll Cadillac team is simply amazing: Willie L of the Service Department is truly the best Luxury Car Service Advisor I ever had out of all cars I ever had, no exaggeration ! Willie provides a world class and fantastic customer service that makes you feel to want and come back to Ingersoll over and over again. I think Willie L is doing a great service to the Cadillac / GM brand, he is very successful in gaining trust of the new customers and keeping loyalty of existing customers. Thank you very much, Willie and Ingersoll team! You are truly the best!

Had to come in for a replacement key and fob... (Just bought a used CTS from my grandfather.) The service and parts people were absolutely FANTASTIC. Polite, friendly and super helpful. I just moved to CT and will definitely be going there for my next car purchase.

I have been coming to this dealership since I bought my car 6 years ago for all service. Generally, Ingersoll has been pretty good with communication and service repairs. However, when looking to fix why my window wasnt fully closing at times,they charged me a $100+ diagnostic fee even though I did go through with the $400+ repair. I understand labor is involved here, but this didnt seem needed and is not something the mechanic my family uses would charge. I will not be going to Ingersoll for any future service, and I will certainly not be buying my next car from them (which I just mentioned to the service guys that I was planning to do while dropping my car off). Its unfortunate a single incident changed my perspective so much on the dealership, but there are too many other options out there to have loyalty to a single place when they arent loyal to the customer.

We recently purchased an XT5 at Ingersoll Cadillac which had a few minor issues. The fine people at Ingersoll addressed every one of our concerns to make sure we were totally satisfied. We got back the car with all our concerns taken care of. The folks at Ingersoll are a caring and great bunch of folks who make sure that their customers are happy and satisfied with their purchase!

Everyone was GREAT! from the moment I entered until I left. Place was clean and the information given was precise. One issue I had was that the TV was on as well as the music and it was distracting to concentrate on reading or other items while I waited.

Always a wonderful experience! Great job team Service Dept. - Ingersoll!

Herb Hoover was my contact and he was excellent, informing me and then taking care of everything my car needed..

Great place to purchase a vehicle. And fantastic service department.

Car came back detailed like new, love sending in for service!!!!!

Cant even get a price on a new car!!!

Excellent customer service

Great dealership!!!