Im stuck in carwash not working. Drove through went back in. They gave me another ticket now got to go again wait in line twice 46mins😠

Staff was friendly and the store was well kept

The frozen yogurt and icee machine pumps are broken. Furthermore, the staff arent that nice. seems like they dont really care, but i dont blame em

A Star just for Amy, rudely burns badly it is not cuts for her what the client asks if it is not in sight there is no service attitude and that is what the store sells excellent productby good service not only happened to me I saw as an indifferent treatment a man who even had to help him, everyone else tries to understand the clients, I BELIEVE THAT IF YOU DONT LIKE HIS WORK YOU SHOULD LOOK FOR ANOTHER, do not serve to be in front of a store and give good service

Good little store and affordable car wash.

Some Staff are so rudeMannerless

Slowest car wash in the history of the world. Would be faster if actual people were cleaning the cars.

The cashier lady does not know how to treat the customer. She answers in a brude way. This was my second time that I encountered. She should be friendly. I was asking her if she found a phone. She answered I started @ @2pm. I did not see any phone in a rude voice. I also noticed the way she talked to other people. She is very Unfriendly. I will not come back there. It happened at 2 pm July 19, the 2020s. Tell her to be friendly.

Pretty sure my credit card info was stolen here. It was a card I rarely used and only charges put on it are online purchase which dont require me to swipe the card. Someone tried to put a $5000 transaction and another $1000 through. Beware!!

Credit card readers here were recently changed. The last three times Ive been here Ive had to switch pumps because the card reader on at least one pump is broken or doing something weird. Big time waster and pretty annoying especially given how crowded this gas station can be.

Update 2/11/20: Spent another 30 minutes waiting to get a car wash only for the machine to stop working. There is no phone number or signage posted anywhere for this type of situation to try to get in touch with a team member to let them know I’m stuck. I I asked the person behind me if they could grab a team member and 5 minutes later he peered in and disappeared without a word of notice of what I should do next.I felt terrible for all the people waiting behind me as they all pulled out one by one after they also gave up 30 minutes to not get a car wash. After five more minutes I finally pulled out and spoke to the front desk to speak to a manager… to then followed him out side to see if the car wash was working again… To then follow him back inside and then speak to another manager.The manager was quick to pull out that this was all my fault because I had pulled in to far and then pulled back to far. I do understand that may have been the case with the machine shutting down and then not offering further instruction at the beginning didn’t help situation.I had zero interest in waiting in line yet again for the car wash so asked for a refund and received it. It was dumb of me to even consider coming back here to wait an eternity for another car wash and I won’t be back.Original review: Received a .20 per gallon discount for getting a car wash but, wish I was joking, spent 30 minutes waiting to go through the 3 minute self service automated car wash. The line was incredibly slow and I wouldn’t have prepaid or waited had I known for slow it was. The car wash can only handle one car at a time.

Air pump at this gas station doesn’t work well and it just sucks your money.

This gas station is relatively new so everything looks new and shinny. In general the staff is helpful and friendly. Since this gas station is not too busy in the evenings, I don’t have to wait in line to pump gas or to use the car wash.

Clean station, fast pumps, new car wash and a brand new fully stocked convenience store. The location is super convenient right off the 280 freeway at Hickey so it is super quick to drive in and be on your way again. Unfortunately, this means the prices are a little higher. Last time I checked the gas station just down the street had about $0.20 less than shell. ITs the price of convenience

Don’t come here.They don’t have cashier inside on Weekends and also can’t use your cards for payment at outside pumps.Staffs are very rude and doing business under poor management.

No signs or other notice that their car wash closes at 8. We happened to pull up at 7:40 pm and were told we couldnt use it. Wasted trip. Post accurate hours (not 24hrs as advertised), and honor your hours.

Half of pumps are broken. Register inside not working so remaining pumps are blocked by people who are parking trying to buy stuff inside. What an embarrassment. Go to either of the two other Shell stations on Hickey if you absolutely need Shell.

Unfriendly service from night staff or early morning. They never notified customers that they were changing over the registers and were not available to ring up any transactions, aside from putting up this register closed sign so you walk around to the other side, and you see the same sign.One customer was upset as he had made tea in the back counter area. He was obviously heading out to work. I dont blame him for getting upset. He left his items and walked out. I chose to wait until they counted the registers.So the cashier rung me up finally. I hand him a 50 bill. Then he tells me that they have nothing to break the my bill.I just had to laugh.

I come here to get gas and food, there was Asian lady, I ask her hot water she told me that she doesn’t know where it is bcz she is eating food and she said bad words while eating the food to me. Her name was Amy I really got bad feeling to come here and get gas. So stupid place .

No paper all trashes are fullCar wash needs to be 24hand hot dogs too

Have everything I need on any errand. LOVE the staff, well at least one female staff member is my favorite always smiling always helpful

Great place to Gas up especially if you have fuel rewards point

Love this station because its convenient to the sops near but, but the car wash gets broken at least once a day...seriously.

Brand new facility with excellent car wash, has all the services needed with clean store,

Ive become a lot who is this place all his time good customer service

Courteous staff, clean restrooms, and no expired food. They should fire the gas station one block below, lol

Convenient located and lower price compares to other gas station.

Gas station with car wash and convenient shop.

The car wash broke down one night with 8 cars in line. the attendant laughed when I asked for a $9 refund. Im glad she finds that funny that I was late picking up my kid because Im stuck in a car wash line

Good gas station, tad high on the price side

The attendant for the car wash was rude but it did clean it good and almost completely dried it.

Small gas station, good fuel prices.

Best place to stop while out and about or while traveling

Always fill up at this station. Never had any problems.

Decent gas station with decent price and decent service

Another efficient Shell station. a good choice in any city or country.

Clean station. Surprisingly good gas prices for being on a main street.

Pricrs are high on gas here. Car wash I dont like,it doesnt get a good clean

Great froyo and reliable gas

Very friendly, clean restrooms, but could be overly crowded sometimes. I guess a lot of people like this place.

Better price at chevron.

Best shell in North California

It has a loop so you can get as much fro yo as you want. There is also a walk-in beer fridge.

Never properly lit.

Cheap gas and $2.99. Frozen Yogurt

Now theyre loop. They have more things.

Very helpful cashier.

Nice gas station.

Never earn the $0.10 promotional reward using the member card

Nicely remodeled.

Fast xlose

Kind employees I accidentally told the guy a wrong amount and changed it right before paying he ended up leaving the original amount 5 more but i thought it was very kind

Nice employees

Cheap place to get gas..

Over priced in my opinion

Conveniently placed

Did car wash there

Good service

Ok service

Its gas.

Convenient

Too small

Cheap gas

Cheap gas

LOOP!

Cheap

Good refueling like everyone else