BUYER BEWARE.unless you have all the money and all the time and patience in the world then this is not the place for youway to make a buying experience hellI purchased an Acura, they cracked the windshield while detailing it.I was told they would have a glass company come to my home to fix it, apparently I live to far so I had to meet them, first time they brought the wrong glass, second time they bent my fenders and put a dent in one of them.Jeffery Wallis, was rudeManny Garcia, acts like he was trying to help me out but really just being condescending. He was telling me that the glass company was responsible for the damage to my car, but in REALITY I wouldnt even be there if RUSTY WALLIS hadnt cracked my windshield giving it a wash.. how hard were you guys washing it? What was the prep fee for? Pay money and prepare to go on a wild goose chase? Pay for a more damaged vehicle than when I first bought it? I shouldnt have even drove off the lot. The glass company was ADKINS GLASS, what professionals they are Bare minimum efforts and little to no passion and basically no respect or remorse, goes nowhere fast.Ill be sure to pass the word aroundThese people dont care about anything other than making a sale, if youre financing through them, they will treat you like a god. but once you buy it outright, youre on your own.

This is the best location in town. Knowledgeable staff, courteous!I have visited a closer location to me before, in Rockwall and the experience does not compare. I will only visit Rusty Wallis off of northwest.

Every thing was handled very wellI am very pleased with the service I received. Great Customer Service ☺ ! They took the time to help explain every little thing happening during the process and did not try to “scam” or slip things in without my knowledge. This is actually the second car I have purchased from Rusty Wallis and it want be my last 🤗

The service side was awesome. Leo and Greg were great! Mechanics were knowledgeable. Great team work!

Everyone was very helpful in my process. Kevin Harper assisted me, he had excellent customer service. He answered every question I had and made the process quick and easy. Jacob and Jeremey in finance were also helpful as well, they were very informative and ensured I received all of the information I needed about my cars.

From out of state. Needed service before I drove back to Virginia. Everyone was very professional, service was fast. Brian was great. Recommend having any service on your car done here. They have an express service also.

I’ve recently used their recall repair services and was impressed by the level of attention of my service advisor Bryan. Thank you for getting my parts ordered for my service and for your helpfulness.On a more broad note, I’ve taken my previous car to this dealership (where I purchased my first car) to get it service and have always been taken care of in a timely manner. Since I’ve not used there service until more recently but will consider coming again for any future service repairs/maintenance.

On October 19, 2021, I had a appointment with Mr. Manny Morales, he was positive, funny, nice and very confidence on helping me get a car. A few moments later, Ive gotten approved for a Honda Civic. Mr. Morales is a GREAT HELPER and I will be referring my friends to Rusty Wallis Honda!

Everything went smooth and staff were friendly. Two thumbs up! 👍👍

I’ve had the best car buying experience today! I spoke with Allion yesterday, told her what I was looking for, set an appointment. Walked in at around 11am, was paired with Mr. Collier and he was so pleasurable. He explained the process, went on a test drive, explained all the perks of the 2021 Honda Accord that I was test driving, made sure I was comfortable through the whole entire process and I walked out completely satisfied at 3:00, a new owner of that 2021 Honda with a great deal!!! I would HIGHLY recommend Rusty Wallis Honda to my friends, family, co-workers, etc.

The best ever!!!!Everyone at Rusty Wallis went beyond their way to help me and my wife get our car!!! They made us feel like family and made sure we was satisfied. Honestly we was speechless and beyond satisfied!!!If you’re looking to shop for a vehicle, I highly recommend them!!!!! They will go out their way to make sure you are satisfied!!!!!Big shout out to Kevin, the manager and Telf!!!!

Service was excellent, James from the service center was super friendly, the wait was expected to be long. Everyone there was super friendly and very accommodating. The kids area was a big plus specially when you have three kids. They had plenty of stuff to keep themselves busy with.

Yes..I would really like to recognize Linton James in Dallas Tx 75228, for helping me with everything..from listening to me about my car problems to talking with the warranty and rental service so we could get around while we got our car fixed..he went above and beyond to give us excellent service with out any problems..He was patient, kind and very respectful..explained everything in detail... you have a great employee..Thank you very much..I totally give him a 5 star..

Best service experience ever! They fully explained the processes of my service and each of the service point checks. They also washed and dried my car to perfection! I am so pleased and felt very comfortable during my wait in lounge. So grateful for 5 Star Service!!!

I want to give Eric Collier Sr. more than 5 stars for his professionalism, knowledge, and wonderful customer service. We felt like we were taken care of from the beginning to the END! My son is super excited about his 2018 Honda Accord Sport! To the entire Rusty Wallace Honda family and Mr. Eric Collier Sr. I appreciate you all very much! Please go see Mr. Eric Collier Sr. if you’re needing a car! He will definitely take his time to ensure you’re taken care of while educating you on the process! We will definitely send our family & friends to you!Since I had already did a review I wanted to add to it. I want to give a HUGE thank you to Andre & John for the customer service & for making everything right & taking care of us! You guys are really appreciated for going above & beyond to help us through the whole process! When you interact with your customers that means more than you can imagine! You are right customer service is key & we do consider you guys family! Once again “Thank You” & we definitely appreciate everything! Especially my son with his new 2021 Honda Accord Sport!

Great place to go for car service. I went for a oil change and tire rotation. Carlos was amazing with customer service. It was a easy in and out. Did not take up to much time which is what I liked the most. Will be coming back again for sure!

Oil change @ Rusty WallisPulled up to open express service lane at 1:20pm. I was told to wait for service advisor to come to my car.Advisor, Fernando, came 3 minutes later and we went over oil change prices/ coupons. He highly recommended brake fluid and transmission oil change but did not push me into doing anything else besides oil change today. Some other places are too pushy with these services. He said I could contact him or drive in for brake fluid and transmission oil for another day. I really liked that and I will schedule in upcoming days.I was sent to waiting area at 1:32 pm. I waited and my car was ready by 2:18pm. Waiting area is nice and clean. I was very satisfied with overall service and price.

Pretty good service, so quick and they explain everything that they do

I came in for an inspection of my vehicle. There was a lot of cars there to be serviced, but our advisor Ray Allen got to us quickly understood what we needed done, told us what they would be doing and would reach out to us once everything was complete. He called us at the expected time, and when we got there, he was waiting for us at the cashiers desk with my key fob, and handed us the all the docs needed to finish the transaction. Ray Allen gave us great service! I go to Rusty Wallis anytime I need service done on my car.

I was notified of a recall on the fuel pump a couple weeks ago on my 19 Honda Accord. Immediately was scheduled to have it brought in so they can replace it. 2 weeks, appointment was kept, they got right on it and had me out the door quicker than I expected. The gentleman that assisted me ( I can’t remember his name, I’m sorry!) was very informative and attentive.

We went there looking for a 2022 Honda Civic. We got there and got Jesse. Who didn’t seem too thrilled we showed up. He said they had two colors when we got there and we asked to see the other one then he showed us and said “it sold this morning.” Then why tell us he had TWO. When he pulled the vehicle up, he didn’t show it to us just opened the door and walked away. He acted like he was too good for us. Two women walk in ready to buy a car and that’s how he acts. Great customer service. If it was just my father they wouldn’t have acted like that. My mother used to work at that exact location and it was never this bad. Just look out for the Rusty Wallis package, nothing but bogus fees!

Bought here, service here. Clean dealership, prompt service and employees courteous.

We got a Honda pilot it is great they are the best. Kevin was amazing

The Rusty Wallis Honda service department is excellent. Their employees are friendly and professional. The service is fast and priced fairly. The best part is the Service Managers are honest and they did not try to sell me service I did not need. I will certainly go back to them for any further service needs.

I have had my car serviced at Rusty Wallis a couple of times now and each time the staff have been very helpful and informative. They listened to my concerns and addressed them. Truly appreciate their service!

Very helpful and attending. Honest about the repairs needing to be done. Offer refreshments upfront. Staff is so nice and friendly.

Friendly, honest, knowledgeable. Love Rusty Wallis!!

Matt was my salesman there and he was great. I also have family members who got vehicles from him as well. Great help and facility is nice.

This is my go to location for services on my vehicle. They are always prompt and efficient. I always refer Honda owners to them. They also have a comfortable and nice waiting area. I do have one suggestion. ***Please update your website to include coupons for services.

I got everything I needed done Ray Allen and other staff was polite and professional wait time was about 2 hours but I was ok

I purchased my first Honda Civic here back in 2007 and decided to come back here. However, I am very disappointed buying certified preowned Honda Accord here. The paint on front bumper start peeling off and engine oil seems to drop more than usual (possible leak) just within a year after the purchase. One of my friend who also purchase her certified Honda Accord here and she had issue with brake costed her more than 1k. I am not sure its Honda or Rusty Wallis poor quality.I will never buy Honda or from Rusty Wallis again!

Everyone was wonderful and efficient. The easiest car buying experience weve ever had. It was AMAZING! Top notch service from beginning to end.

This is my second Honda car and Im telling you I would never go anywhere else.. every time I come in they treat me like family Bernard my sales person is wonderful helpful and kind.. he has been my contact through it all I enjoy working with him very much..

I take my car here for routine service. They’re friendly and explain things better than the dealership I bought the vehicle from. Have no idea what buying a car here is like but can recommend them for service.

I went there 2 weeks ago to buy the new Honda Civic 2022 Touring and the sales person told me because it’s a new car I have to pay $3000 extra to get the car over the price. In shock I called the different Honda dealership to check if they have the car in stock and they said they have the car so I went there and they didn’t charge my anything over the price plus they gave me $750 discount as compared the price I got in this dealership. So be aware and always check prices with other dealership before you made your purchase here.

Amazing customer service and minimal hassle!My salesman Edwin B. was extremely courteous and not once made me feel uncomfortable even after getting off of work looking a little rough. Me and my fiance had already had an extremely bad experience with a Family Toyota dealership in Arlington (because of my appearance) and this was the complete opposite.Straight out the gate Edwin approached us with such a calm and friendly demeanor that it made me feel appreciated, valued and relaxed. The whole process was fairly quick and had extremely good communication from him.After moving on to the next step (thanks to Edwin) we were introduced to Leo R. and this man was also amazing to work with. Leo was extremely informative and courteous!Overall these two guys were the whole package and I dont think I could have had a better experience.Thank you both and keep up the good work!

MY FAVORITE DEALERSHIP 💙 I’ve bought 3 cars from Rusty Wallis and probably will continue to until they are no longer a dealership! I love everything about them! I’ve Never had a problem! Keep up the good work guys!!

Told me that the msrp shown on the official Honda website is not accurate and wanted to charge me nearly 5000 in dealership added accessories that they wouldn’t take off

C. Lee made the buying process fast and easy! We told him what we needed from the beginning and he made it work! I would definitely recommend this location to family and friends!

Brian Stevens is a great service advisor. Because of him and Daryl( Parts Manager) Rusty Wallis now has a new customer for life. Keep up the great customer service and honest work. I havent had this type of experience for a long time for my Honda.

After struggling with the decision about purchasing a new car, I actually was led to google Rusty Wallace Honda, and I then went to look at the reviews. I noticed I kept seeing a name that stood out on a lot of the reviews and it was amazing! I’m describing Mr. Eric Collier Sr. His professionalism, knowledge, and wonderful customer service confirmed that how I was led, was the right thing to do! I am super excited that I am now riding in my new car! To the entire Rusty Wallace Honda family and Mr. Eric Collier Sr. I appreciate you all very much! Please go see Mr. Eric Collier Sr. if you’re needing or even thinking about a new car! He will definitely take his time to ensure you’re taken care of while educating you on the process!

My Honda van died on me after we had service on our van wheelchair equipment. Had it towed to Rusty Wallis that evening. I called the next morning and the service department diagnosed the problem and replaced the battery and advised on other service needs. I appreciate the great service.

Dakota Reynolds was the salesman that helped with my purchase. I recommend him as he was very accomodating and kept me well informed through the process. He was awsesome.

Great way to get car serviced for small jobs in comfortable setting. Grest service and attention to detail.

Great customer service. You won’t regret buying from this place.

We just leased a new vehicle on Saturday and I have to say that E. Banales was just FANTASTIC!!!! He listened to our daughter and was very transparent in the whole process. I know the sales guys are there to push the sale, but he did not come across that way at all. We wish Edwin and the Rusty Wallis family continued success!! Excellent customer service from Sales to Finance!!

Picked up 2012 Kia Soul from these guys. Great little car and great service. They did everything possible to make it like a new car. Matthew was my sales guy and met son Jeff Wallis. Finance department was also great. The service department is also very prompt in there service. Over all, the entire team was very professional and courteous. It was a great experience and didnt spend all day there like some places. With all the used car sales stories you here this is truly a great place for you to start your search.

Highly recommend this place love there quick service thanks James

I came to Rusty Wallis because I was sold a bad deal at another Honda dealership and I wasn’t happy with the car I had. The guys at Rusty Wallis made sure I got into a car that I absolutely love (Honda Civic EX) Ondra and both of the John’s were very pleasant to work with and they were very friendly. I’m happy to be a part of the family.Thank you all for your help with this process!

Always a great experience a RWH! Always an opening to bring your vehicle in, fast friendly service!

Brian in the sales service department was amazing, took care of my car like it was his and kept me updated at all times..Thank you brian keep up the good job..

Carlos in the service department is a stellar employee! That department provides excellent customer service.

Carlos customer service skills are amazing. He got me in at the last minute for an oil change at rock speed. I love Rusty Wallas Honda!

Had a rattle under my 2017 HRV. They only charged me the $135.00 to diagnose the problem. Said it was a loose transmission mount bolt. Tightened it up and I was on my way. Very honest guys.

I give John Hargis a 10..he is amazing! Seriously helped us so much and gave us so much advice regarding the Pilot and good family vehicle. We sincerely appreciate all of his help and guidance. I am always happy with my experience with buying my vehicle from Rusty Wallis Honda.

Matt T. (our salesman) was very knowledgeable of the model we purchases and all of the trim packages. He patiently answered all of our questions and we didnt ever feel pressured. Rusty Wallis Honda won our business because they were up front and professional. Plus, we got a great deal. (It helps if you pay cash. :))

If you’re thinking about buying a new or used car i would avoid coming to rusty Wallis Honda on Shiloh rd. it is by far THE WORST customer service I have ever experienced in car buying. I was cheated out of my trade in and bold faced lied to! I was sold a 2014 Honda CR-V with a bad transmission when I asked the same day it was purchased if I could return it I was denied with no further concern to my issue. I then scheduled an appointment to have it serviced under warranty they told me it would not be covered by my warranty but to leave it there anyways. When asked about a rental car I was denied that as well. I have now been out of a vehicle for 8 days now with no point of contact. To say I am disappointed with my experience at rusty Wallis Honda would be an understatement..

We found a Chevrolet Equinox we wanted online. We live 2 hours away from Dallas so everything was dont thru texts and phone calls. Ondra & Leo were able to get the vehicle price down so our payments were where we needed them to be! Marcus is a amazing salesman, he video chatted with me to show me the car, any minor flaws it had and even drove it for me so I could hear the engine etc. After we decided on term & payment Marcus & a Co worker drove 2 hours to deliver the Equinox to us! They arrived at 9:30pm, we drove the vehicle & loved it. The paperwork signing was easy & explained very well. We would definitely go back in the future! Thank you everyone involved for making this a stressfree experience!

This is place has amazing service. Everyone is very professional & helpful!

I LOOOOOOOVE coming to Rusty Wallis Honda. I have had nothing but amazing experiences with them. Ive purchased two cars and thinking about trading my current car in to get another car. I highly recommend them for your first time purchase of a car or just to upgrade your current car. The customer service is always amazing and they always make sure youre taken care of. Keep it up Rusty Wallis Honda

The over all experience was great very easy to work with. I would recommend anyone to purchase a vehicle from Rusty Wallis Honda.

My only experience is with the parts department and all their staff is amazing. They have a great team and Im so happy to live down the street from them.

Really disappointed in the service I received here. I took my car in for an oil change and tire rotation. The folks were really nice and respectful. However, I have 2 issues with my car after leaving. The first one was a low tire pressure indication 10 minutes after leaving and the second came a week after when my undercarriage fell off and was dragging because it was not reattached correctly. Ive never had any issues with my car before this service, but everything seemed to be going wrong after. Happy I was able to catch the issues before a long road trip.

WORST costumer service EVER! I saw 2018 Acura MDX that I liked on there website, so I called them and spoke with the manager and we agreed on a price over the phone and made an appointment within an hour to come by and purchase it. Despite the car has many scratches and chips, I decided to purchase it and filled out the application. Once I asked the Sales person for explanation on a couple of fees and charges, he became rude and called the manager, which in turns told me straight he no longer wants to sell the car to me at the agreed upon price. Very disappointed that Honda dealership have such bad customer service representatives. This is the first and last time I will shop with Honda...

We arrived and from the get go, management, financial services and of course, the sales specialist Jesse Baez went above and beyond taking care of us, making sure we got the vehicle we came for, it was our second time dealing with them, our current vehicle was purchased here and at that time Mr. Boris helped us with our Odyssey, after this experience I have no doubt in my heart that we will come back again, and again, and again... Thank you Rusty Wallis!

Leo and Chinh and mr Ibanez were great to do business with. They were very friendly and helpful and so smart about their business I am so impressed I have nothing but the highest praise for them and the cars we got... and I welcome any questions about my experience

I called this place to see about refinancing my car for a better interest rate but was fast talked by Leo about adding more time and money to my loan. And when i addressed him about it he got an attitude and hung up in my face. Ms. Jasmine Rogers stated in her review that they were more focused on getting the interest and upwelling more charges is true.Lastly I will never do business again with Rusty Wallis.

WARNING!! PLEASE BE CAUTIOUS!! THIS IS NOT OKAY!! I’m writing this review because I do NOT want this to happen to someone else! I bought a used car from Rusty Wallis Honda last April (2018) it was a 2009 Hyundai Genesis. It was in good condition, they just received it on a trade in and I happened to be there looking. I was interested but not convinced so I told them what I was willing to spend and it also needed 2 new ties on the back. They agreed to put the 2 new ties on as part of the deal and I could pick the car up the next day. All went fine, they took my money, I got the car and that should be the end of it. Except 1 year later I am at a car shop being told that I have 2 ties on my car that were made in 2008!!! (Before the car was even made!) They were dry rotting with perfectly good tread on them! I was told it was only a matter of time before I would have had a blowout, most likely while driving at a high speed because that’s when they would get really hot and blowout. This could have been very dangerous, and cost myself or someone else their LIFE! Of course the date stamp on the tire had been placed towards the inside of the car so I couldn’t have known, in addition they put the wrong size tires on, my car should have 50’s and they used 55’s, someone was allowed to pull a fast one. I’ve been told since this happened that you’re not allowed to even store tires past 5 years due to issues like this, and they knowingly put 10 YEAR OLD ties on my car and called them NEW!!! I live out of state or I would have gone back and insisted they make this right! Instead I contacted them (in particular Freddie the sales manager who worked with me on the deal) in hopes they would do something to help fix the mistake and make it right. I reached out 4 different times over a months’ time and was told they were looking into it? I will have to eat the cost of replacing my “new” tires but what bothers me the most is that I don’t want this to happen to anyone else! Its poor business and I think they make enough money not to have to shaft people on a tire deal!!! THIS IS NOT OKAY!! PLEASE BE CAUTIOUS!! Insist on seeing the dates on your tires!

Ondra followed up with me right away! Excellent service! Bernard had the cars pulled up and a carfax in hand when we got there! Tarik was very knowledgeable and thorough for the closing paperwork! Best buying experience beginning to end, hands down! Keep up the great work

The staff is kind, professional, and so organized! Very thankful for the experience to purchase a car from here!

Quick oil change let me to inspect under the car when they lifted it. And washer car. All for 60$

This is my second time buying a car from here, and once again I was very pleased with my experience.

Awful experience. I would not buy from here. Purchased an Acura TLX from them. They never inspected the car so I couldnt get tags. Told me to go get it inspected and they would reimburse me. This never happened, not surprised. They care about themselves, not the car buying public.

Andre the general manager for Rusty Wallis Honda and Carlos the service manager for express oil and lube are doing a super job. Carlos is making a big difference in turnaround time and getting vehicles out the door. I bought a new ACCURA RDX a-spec and I prefer to take it to Rusty Wallis Honda to have my vehicles needs serviced. Great customer service from Rusty Wallis Honda. I’ll be back. 👍

Rusty Wallis Express service staff were awesome even as they had to give me info different than Id hoped to hear. Though I brought in an 18 year old car, they cared for my CR-V as well as any of the new cars they had in at the time I was there. I really appreciate that a car that matters to me was just equally important to them. Special shout out to Ray for trying so hard and being so sweet.

I received excellent service from start to finish!!! Ms. Garcia ( At The Service Desk), provided professional and genuine service from beginning to end. My interaction on the phone with her setting up my appointment to the very end was a very pleasant experience. Without hesitation, this is the place to have all your car concerns addressed in a professional and timely manner!!!

Carlos was awesome. Great customer service skills. The finance manager, Mr. E., awesome guy. Manny the Sales Manager was a great guy.This was my 1st Honda purchase

This is the 3rd Honda we have leased from Rusty Wallis and we got a great deal on a new Civic LX sedan. This was my youngest sons first new car and they made it a great experience for him. Marcus and John were great as our sales reps.

The service adviser is very knowledgeable and polite and the service technician did a very good job on the repairs on my vehicle, everything was done in great time.

The experience was overall excellent. The repair was completed and my car was washed. I will take my vehicle back when needed. Greg was friendly, knowledgeable and easy to work with.

My Service Advisor Alicia was great! If you have never been to Rusty Wallis Honda you will be blown away by how good their service is. They go out of their way to provide better service than I expect. They place is clean and everyone is ready to do whatever it takes to see that you are satisfied. Alicia explained everything to me clearly and kept me informed. She even went the extra mile to get a repair covered by warranty. Ask for Alicia if your Honda needs repair.

Excellent buying experience. Leo Raja was exceptional. Very knowledgeable and friendly. Highly recommend this dealership based on my experience with him.

Overall this was an excellent experience. When I arrived my service advisor Llisha came right out to my car. She explained the process. She patiently answered all of my questions. She kept me updated throughout the process. She even delivered my car to me nearly 12 hours earlier than promised. Very pleased with the service.

Great Dealership, great experience. I was nearing the end of my lease and I was worried about what was going to happen as I was 20 thousand miles over my my mileage limit and credit challenged right now. Eric never judged me. He worked hard for me, Jeff Wallis told the guys in the office “make it happen” and it did!!! I drove away in my new Honda. Yay!

Excellent dealer to take ur car for service…

Im currently on a solo road trip and realized Im only 4k miles in, have about 7k more to go and needed an oil change today so I can leave tomorrow.This place was AMAZING! They are EXTREMELY nice, crazy efficient and gave me a great deal for my tire rotation and oil change! Did I mention they got me in the same day I called? In fact they got me in within the hour!They even washed my baby at no additional charge!! Although with 4k miles of bugs, even the car wash I took him too after didnt get him fully cleaned and I had to use a towel and a water bottle to finish cleaning. 😂😂😂I highly recommend this place and Dillion especially!! Thanks Rusty Wallis Honda for helping a girl out during her travels!!

Had the worst experience at the service center this past Saturday. I had an appointment for a simple oil change at 3:45pm. When I got there for my appointment, the service advisor told me that they were to busy to accept my car despite having my appointment. When I asked why no one called me or what’s the point of the online appointment system. He told me he doesn’t know and stated he doesn’t even know why they have a online appointment system. This was the worst customer service I have ever received. After buying 3 cars from here I will never come here again or do any business here again. I will never recommend any friends or family to ever come here.

I have used Rusty Wallaces service department for 8 years. The service has started taking longer and longer. Today it was a 2 hour wait for an oil change. They dont even tell you. Thankfully I asked and was able to take my business elsewhere. The new service center sure didnt speed things up. 20 minutes a my new oil change location . Bye Rusty.

Service was just as good as my first experience and parts is awesome, answered any questions I had and were super polite! Ill definitely be back for future services!

Michael helped me right away with my order. Everyone was pleasant and helpful. I had a great experience!

We had a great experience!!! The hole team at Rusty Wallis was amazing. Would definitely go back if I ever need to buy another car.

I bought a car 8 days ago. I did not receive all of the paperwork on my contract. I have been calling and texting with the salesman and he keeps saying that the deal isn’t done so l they need this they need that. Why was I allowed to buy a car if the deal wasn’t done??? They were very shady on their prices too. Buyers beware. They had large fees for things such as reconditioning the car???? A system that finds your car if it is stolen. That was $795. They didn’t ask if I wanted it. Rest assured I didn’t pay any of those fees. Yes now they won’t send my paperwork to me??? Shady if you ask me. I’ve tried calling and conveniently everyone is out!!!! Where’s the honesty? Not at Rusty Wallis... please watch your paperwork and don’t leave without it you may never get it.

I liked how staff was explaining everything I needed in details.

Wanted to charge me $6k+ for a civic that stickers for 24,115 and is advertised at that price.Definitely shop elsewhere before going here.

Not a great experience, dealership tried to work a deal and added a whole bunch of extra expensive options then dropped the price of the car online by almost two thousand dollars the day after I was there.Manager stated he was in the business to make money which I understand but dont screw over the customer

I went there because I need it some repairs done on my Honda CR-V and Llisha was very helpful.

The gentlemen at the parts helped me get back the road and was very knowledgeable and kind hearted. We need more people like him and the world would be a better place

Good service as always: polite, attentive, knowledgeable, took time to answer my questions.

Everyone at the Garland Rusty Wallis was courteous and friendly! My experience was extraordinary and thanks to Eric Collier. I do believe he was just about to go home because he had groceries and my husband and I just pulled in he put his groceries down and came to help us! As I am not the easiest to make a sell on and usually dont buy my first stop but this time I did and it was because of the informortive and professionalism of your sales staff such as Eric that I did purchase that day! I highly recommend them to anyone in the market for a new or used car.

On a late Friday afternoon, I came in without appointment but they got me on and diagnosed my problem. Told it would be an hour, they finished sooner and my car has a new battery since it was under warranty. Courteous service by everyone! Thanks for a great service experience-as always at Rusty Wallace!