user
AutoZone Auto Parts
2449 W Illinois St, Dallas, TX 75233, United States
Appearance
AutoZone Auto Parts
Comments
Ka
Review №1

Luckily we have a store only one mile from our house. The staff is very friendly and helpful. I didnt have to know anything...they took care of choosing the right replacement battery and installed it in minutes. Great products and people.

Pa
Review №2

Was in town and had to get some things last weekend. ANTONIO AND EDWARD were amazing and went above and beyond to help me! Would definitely recommend this location!

Lu
Review №3

Best Autozone Ive ever been too. Has the best customer service and extremely helpful staff. Antonio went out of his way to help me out, great guy.

Ja
Review №4

Closed early. After we called to see what time they closed. Give your business to oriley or advanced at the same Intersection.

Ja
Review №5

These guys were AWESOME! My Guardian Angels, dare I say 🥳.They went above and beyond to help a stranded mom who was buying Chinese dinner. It was a blessing!! For them, maybe it was minuscule; but for me, it meant the world. YOU TWO KNOW WHO YOU ARE!. TY🤗.

Wo
Review №6

Y’all already know the employees here are the best EXCEPT the old black lady. I feel so sorry for the other workers who do the best.

Ch
Review №7

Got the part l needed...Excellent service.

KT
Review №8

Good service always helpful

La
Review №9

Technician Abraham is so knowledgeable in auto parts! He assisted me and installed a battery in my vehicle: Very Professional Business and well stocked with Auto Parts. I Recommend this Store for all your Car Parts! I am a very Satisfied Customer and surely will be back! Happy Customer!!! Thank you AutoZone for such Great Service!!

Er
Review №10

Employee Erik Carrillo needs a raise, especially for working over two years. Make him a manager ASAP. His experience and leadership skills will only push this autozone forward!

Ge
Review №11

The staff is really helpful here. Theyre quick and friendly. The store is clean. I just wish they offered complimentary hand sanitizer for their customers during this trying time.

Is
Review №12

Daniel A. was really helpful! He helped me with installing my wipers. Great service 👏

Er
Review №13

Very knowledgeable and friendly customer service.

Le
Review №14

Lady manager was rude screaming at me before I got inside the store because I forgot my facemask! Shes like a grandmother hen, especially for the new kid looking over his shoulder and bossing him around. I felt horrible for him, sad. He looked terrified. She wants to tell me she got 30 years in this business! I told her she needs to work on her customer service! Unbelievable and I heard many others had already complained about her and nothing is done. THE 2 GUYS WERE AWESOME!! Need to make the older young man the manager. He is totally knowledgeable and nice!

Ha
Review №15

Edward and Evelyn were super helpful during my visit, especially during the pandemic. Edward came out and installed my new car battery even in the rain (safely!).Best auto store in Oak Cliff!

Ja
Review №16

Knowledgeable and professional employees

Lu
Review №17

Had everything we needed

Br
Review №18

If you want to buy something still have to stand in line

Je
Review №19

Great customer service way better than the one down the road from them.

Da
Review №20

Good group of people especially when its so busy. With that in mind the manager helped me. Parking lot can be packed especially on the weekends. But this store is awesome under pressure

Ge
Review №21

Daniel Aguilar is the best representative I’ve ever encountered.

Lu
Review №22

Nice and clean .,great customer service and great covid 19 areas mark for peoples inside the store.

K
Review №23

Carlos Vegas helped me tonight and installed my new battery! He was so knowledgeable and polite, I will only come back to this location for my auto needs.

Al
Review №24

Friendly staff. Nice looking store

Tr
Review №25

Extremely quick and helpful. Im not at all familiar with vehicles & Im usually given the run around or Im Nickle & Dimed to death. Very pleased & thoroughly impressed.

Ch
Review №26

I visited the Illinois Ave location this morning. Mark assisted me during my visit. He was able to detect the problem I was having with my vehicle from the brief description I provided him. He was knowledgeable and provided great customer service. He was able tol

Me
Review №27

Awesome and super helpful staff! Gilberto was so helpful and knowledgeable. I highly recommend this location.

No
Review №28

Waited too long

Sa
Review №29

I am only giving this place 3 stars because of a gentleman name Tim, without Tim I would give this place 0 stars if I could!! All of the other employees there are pretty much useless. There is one woman who I assume is the manager because of the gray shirt, she is just terrible! Tim was able to help me with my car but sadly every time I go he isnt there. I was told by another employee that he only works on weekend. I have been going into this place since I was younger with my dad and Tim has always been one of the people to help us. Sad that we dont get his help anymore. Like one of the other reviewers mentioned this place hit rock bottom. They used to be really good but as of late it just seems like they are dragging their foot. It no longer has the good customer service it once had. Im not sure if it has anything to do with Tim not being there more, but whatever it is they need to fix it fast.

Ch
Review №30

Helpful and knowledgeable. Discussed the problem and suggested a good solution.

Do
Review №31

Good service..good people..big store..and you can bring your old oil here..

Do
Review №32

Parts for your automobile or cheap service is real good. Recommend them anytime.

Li
Review №33

I have traded with them since they opened they treat me with respect and help in every way

Br
Review №34

Its ok, dont really like people trying to upsale me with unnecessary things.

AM
Review №35

Bought couple things on sale. Prices are bit regular just easier than going Walmart obviously. Overall ok store need more people at registers.

da
Review №36

Awesome thank you

Ri
Review №37

Great customer service and the whole loan a tool service saved me from purchasing a tool I only needed to use once

Yv
Review №38

Great prices and great customer service.

Ro
Review №39

Went here to ave the engine light checked they told me what was wrong even recommended where I could take it to have the part put on how much the part was so I more or knew. How much it would cost me

C
Review №40

Knowledgeably, friendly people, great prices and selections !

Mi
Review №41

Outstanding service from management to new starts ..I always go back to the same store

My
Review №42

The technician was kind and helpful. I like coming to this AutoZone on Illinois/Hampton

Hi
Review №43

Long lines..terrible checkout times. Customer service is not good. OReillys trys harder and is willing to

Ab
Review №44

Their service is good and were able to send us to the place that had the item I was looking for.

M
Review №45

Excellent service by both the manager and her assistant.

St
Review №46

Only needed oil, but the service was cheerful and helpful.

Ja
Review №47

Had exactly what we needed at the very last min.

Ca
Review №48

One of the best customer service or the best, real good people and real knowledgeable

Ma
Review №49

Very helpful staff @Auto Zone on Illinois and Hampton Rd!

Se
Review №50

Tim helped me with some fuses and relay switches for my 07 tahoe. was very helpful.. took enough time to help and resolve the problem.. called to thank him but he was gone for the day... anyways. Thanks Tim for ur time and help...

Ma
Review №51

Good people they almost have what you need

Mi
Review №52

Cheaper then OReilly

Ka
Review №53

Service was bad and the guy helping me had an attitude

Ju
Review №54

I wasnt going to go to autozone because a bad experience, but decided to go in anyway. I came across a young man name Tim who greeted me nicely. I couldnt figure out what was up with my car and thankfully after talking to tim for awhile he helped me figure out what it was. I wish this store and other autozone had more people like Tim.

Lu
Review №55

The employees were no help at all, they didn’t know what they were doing. & one of the managers was so rude and unprofessional. Getting “inpatient” but he’s suppose to help his customers. I’m so disappointed at this location.

No
Review №56

Good staff but the parking and pulling in is difficult.

S
Review №57

Found what I was looking for, general maintenance items such as hoses are very limited

Si
Review №58

Great place to get ford parts.

je
Review №59

Need a little more customer service

Da
Review №60

Great rewards program why variety of parts

St
Review №61

Great staff, very helpful.

Mr
Review №62

Employees were very helpful

Cr
Review №63

Close to home and friendly service

Ma
Review №64

The manager the black lady there she is not very friendly

Ed
Review №65

Says they close at 10pm on friday n drove up there n was close wasted my time n my time is money

Ma
Review №66

The Hispanic cashier came outside to help me put my water pump on my Car he really made my day!!

Dr
Review №67

Couldnt find Texas Edition plaques

ra
Review №68

Great service and helpful

Le
Review №69

Service took a while just to come check what the check engine was on for.

Jo
Review №70

Ghetto but has a lot in stock.

Lo
Review №71

They were helpful

FA
Review №72

Awesome staff.

Mi
Review №73

Helpful well trained

Al
Review №74

Great service.

Go
Review №75

Rude long lines dont know half what they are talking about

ma
Review №76

Too busy... Not enough staff.

Ro
Review №77

Very poor service on the got put on hold for a long time twiceby Bruce and Jeffery at 2449 Auto Zone, 2449 W Illinois Ave, Dallas, TX 75233 dont go there its a joke

Sa
Review №78

You can find everything here ...

Da
Review №79

Very helpful

Al
Review №80

Always helpful

Ga
Review №81

The service is a little slow

Ma
Review №82

Nice service

Ga
Review №83

Found hard to find items

Pa
Review №84

Service excellent

Je
Review №85

Very kind people

Lu
Review №86

This place hit rock bottom

Se
Review №87

Another friendly autozone

Fa
Review №88

Great service

Jo
Review №89

Found parts needed.

An
Review №90

Very confusing

je
Review №91

Inventory was a little low

Ms
Review №92

They suck

Ju
Review №93

Good

Jo
Review №94

Friend service

jo
Review №95

Great

He
Review №96

Goo

Bi
Review №97

Prices

Fl
Review №98

Excellent.

vi
Review №99

Very friendly very helpful

Fe
Review №100

Arthur E M, took great care of me. Attention here is better than in any Auto Parts. Today i realized that

Information
25 Photos
100 Comments
4.2 Rating
  • Address:2449 W Illinois St, Dallas, TX 75233, United States
  • Site:https://autozone.com/locations/tx/dallas/2449-w-illinois-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1539&y_source=1_MjQ2ODM0MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 214-333-4253
Categories
  • Car battery store
  • Car accessories store
  • Auto parts store
  • Tool rental service
Working hours
  • Monday:7:30AM–10PM
  • Tuesday:7:30AM–10PM
  • Wednesday:8AM–9PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Similar organizations