I was searching for a place to install a full security system onto my Jeep, and after much thought, decided to go by this shop. From the very beginning, I knew I would love this shop. I first called to get an over the phone quote, as Id be driving from out of town to get this done. The price was right, and the cheapest out of the many other shops I called. So, I made an appointment. They got the job done, and got it done ahead of schedule. They went the extra mile by spending extra time with me to make sure I fully understood the system and how exactly it worked. They were all so kind and patient. I HIGHLY recommend this shop if youre looking for someone to install a full security system on your vehicle. Thank you all so much! I now feel better knowing my Jeep is safe.

In a nutshell, this establishment is not reliable; they scratched my car and refused to pay for the damage. Read below for particulars.I got a stereo installed to my car a couple of years back and I was really happy with it so when the stereo was broken I dropped by to get a new one. First they installed the stereo but the back camera associated with it did not work; this happened later in the afternoon so they asked me if I can drop by later and they will fix it. Since I get my stuff done here before; I said OK, paid and left. After a couple of calls, I finally managed to arrange a time frame that is suitable for them. I left my car in their care waiting in the Starbucks across the street. After making me wait two hours, they said connecting the camera system requires extra work and extra money so they didnt do it. Feeling tired after waiting that long I just wanted to go home and do not want to deal with them; I went to my car to find a long scratch in my front bumper. When I confront them about it, the owner did not want to take responsibility claiming it happened after they checked out the car and park it in front of their store. He actually claimed that may be another car did it; which is not physically possible.I have never been to a place who claims no responsibility for the damage happened to your car when they have your car keys! I called the police to get a report to claim the damage to our insurance but the police did not show up for an hour; I was told the police can come up to our house. Thinking my time is valuable so I can go home than wait there, I left. The police came up to my house later in the evening and told me that I should not have left the place. So I sucked it up and paid the cost of paint out of my pocket for the damage this people inflicted on my car.If you do not want drama in your life, do not get your stuff done here. Ironically, I have got the same price quote for the service in another store close to my house, thinking the people working here are more reliable, I took my business to this particular store :)

I have used Empire on my last 4 cars. Every time the quality of service and equipment is impeccable. Always treated with a smile, everything is priced fairly and they really and behind their work. I will never go anywhere else. Highly recommend.

Been working with these guys for my sound system for a year now in my car amazing customer service and amazing professionalism. Highly recommend

Great job and slick work love these guys!

I have brought both of my cars here. I was living in Houston and had a botched system installed in my car and in my SUV. Thank God for Mark and his guys! They used the best products and both of my systems sound crystal clear and hit so hard. I will NEVER go anywhere else. I have found my forever Car Audio Shop. Thank you guys for always making sure I leave as a satisfied customer! I highly highly highly recommend them. If I could give them Stars I would! THANK YOU!

I am pleased with audio system installed. The two stars is for the inconvenience on time. I was told this process would take 2 and a hours, it’s now going on 4 no one has come to tell me any updates. I am the one asking about my vehicle, and they have the audacity to have an attitude telling me it’s takes time. I know that but still no updates on how much longer they will be. VERY unprofessional and I don’t recommend.

ABSOLUTELY OUTSTANDING STAFF, CUSTOMER SERVICE, AND GENERAL KNOWLEDGE OF THE CUSTOMERS NEEDS. THEY CARRY SUPERIOR WINDOW TINT, AUDIO INSTALLATION, AND THEIR ATTENTION TO DETAIL IS SUPERIOR TO THEIR COMPETITION. MY 2003 JAGUAR WAS TRANSFORMED INTO A MACHINE OF CLASS AND HUMBLE BUT ACCURATE REPRESENTATION OF WHO I AM INSTEAD OF JUST ANOTHER CAR WITH TINTED WINDOWS AND AN AUDIO SYSTEM. THE STAFF ARE PERSONABLE, HONEST, AND KEEP YOU INFORMED EVERY STEP OF THE WAY. I HIGHLY RECOMMEND THEM.

Absolutely Outstanding! Went there to discuss an upgrade on my F-150 factory stereo. Mark was extremely knowledgeable about their products and put a package together to fit my needs. He did not try to up-sell me on anything. He gave me options and let me decide based on what I was looking for. Just picked up the truck this evening. The installation looks excellent and it sounds awesome.

H, and his crew are the best in Dallas! As a returning customer, I had my stereo worked on. Great Customer service, Great prices, and very friendly. I would highly recommend checking out the Empire S&S shop if youre considering getting any stereo or tinting work done.When I received my car, the work was flawless and couldnt even tell if there was any work done, except for a perfect sounding stereo system!

Have been coming here since I got my first car in 2012. They have done everything on each of my vehicles from systems, tints, stereos, aftermarket lights you name it! Have brought all 5 of my vehicles here and im 110% satisfied always. The team here treats you like family and always are honest with all they provide! Never any pressure!!!

Great auto sound and electronics shop in dallas . The team is very professional and has a huge variety of audio systems that they also install immediately for you . Prices are very well assigned and the team is very friendly . There is a place also to rest while your vehicle audio is being installed .

Absolutely the best Tint shopIn DFW!!! Their tint man is an absolute artist. He has done 6 of my cars over the last several years. The first thing I do when I get a new vehicle is take it straight to H! He is the Man!!! Such a great guy with great customer service and honesty. He takes care of his customers always! Mark is extremely knowledgeable in the car audio side and doesn’t try and be a cheesy sales guy. If you want you car tinted right with quality tint and no issues go to these guys. J, “the tint guy” has been there for years for a reason. Their prices are in point and the quality is too notch!!!

Hands down the best customer service and knowledgable ppl around. they got my got beatin down the block with 2 12 in L7 kickers if your lookin for dam good service and ppl to get you right head over to empire.

Always the best customer service in dallas. Amazing prices! Thanks u guys always make me look better !

Had amp error code pop up on my radio they fixed it no problem!!!!

These Guys are where its at!! Customer Service is 5 🌟, their Work 5 🌟!! I purchased my car audio system from them and I am beyond Happy with not only the system but also the customer service and friendliness I receive everytime I walk into their store!! If I ever have any type of question or problem they go above and beyond to help me resolve my issue or answer my questions!! Definitely refer all friends to Empire Audio and Security!! Go Check them Out!!

BEST INSTALL AND DEFENATLY THE BEST QUALITY OF WORK IN DALLAS......thanks guys for the great work ull have done so far on my truck....and STOP giving me more ideas on how to spend my money......LOL.....5🌟🌟🌟🌟🌟

I wanted a dvd player installed in my back seat of my Lariat F-150. They did a nice job with it. I had it dropped off during my lunch break and it was done in a few hours. Thanks Mark!! I had an appointment with Cartoys but they blew me off, I will never use Cartoys again.

Got my mustang sounding proper in no time !

Joe and his staff were very professional. I am very picky about where I take my cars to get them worked on but I can tell you that these guys are professionals and very knowledgeable about their business. I took my GT-R in to get a radar detector, system upgrade, new lights and tint. Dropped my car off at 10 and there were done by 2. Joe was super polite and he answered all my questions and prices out the 100 options I wanted with no hesitation. He was very polite and every time I asked him for another price he would always reply yes sir. I am very demanding and always have my guard up when shopping for these types of things. When I realize how nice these guys were and that the prices were very reasonable I immediately let my guard down, they made me feel very comfortable. All in all this is the best experience I have had in a long time. Highly recommend Joe and Raphael!! YOU GUYS HAVE A CUSTOMER FOR LIFE!! THANK YOU AGAIN!

Joe and his staff were very professional. I am very picky about where I take my cars to get them worked on but I can tell you that these guys are professionals and very knowledgeable about their business. I took my GT-R in to get a radar detector, system upgrade, new lights and tint. Dropped my car off at 10 and there were done by 2. Joe was super polite and he answered all my questions and prices out the 100 options I wanted with no hesitation. He was very polite and every time I asked him for another price he would always reply yes sir. I am very demanding and always have my guard up when shopping for these types of things. When I realize how nice these guys were and that the prices were very reasonable I immediately let my guard down, they made me feel very comfortable. All in all this is the best experience I have had in a long time. Highly recommend Joe and Raphael!! YOU GUYS HAVE A CUSTOMER FOR LIFE!! THANK YOU AGAIN!

Awesome 5 STARS!!!!! Great customer service and knowledge of products. They have fixed and repaired other shops mistakes. Trust them 100%.

The Brothers run a great operation. I have been taken my vehicles to them over the past 5 years. My most recent visit was having them install a sub-woofer amp and sub-woofer in my Jeep Wrangler. Both made by JL Audio. Awesome recommendation and professionally installed. These guys are awesome!!

You wont find better service anywhere else. The professionalism and the quality of the work at Empire is second to none. Ive been coming here for almost 10 years. Ive also referred numerous family members, friends, and fellow firefighters. All have been completely satisfied. Johnny and Mark are the best in the business. Their prices are the ABSOLUTE lowest. And, they get the work done SUPER FAST. Window tint, car stereo, auxiliary inputs, alarm system - Empire is the best.

Awesome customer service, makes u feel comfortable. Had other work done at 2 other car shops and they could not fix the problem of the memory in my radio. I talked to H over the phone and he said bring it, he’s team fixed it. They also fixed my door panel that the other shop messed up. Very good vibes from this place. Has 2 techs ready at all times to do what ever job u need. If u want it done right, and get it done by great people!This is the place

What a great place with a great service i def recommend!!!! One stop shop for all your needs!!!

This is the most professional Car Audio place in Dallas, in my opinion. Very respectable Gentleman. They have several options to fit your car needs. Thanks Guys for your service and professionalism.

These guys are great! Quality work and professionals hands down. I won’t take my vehicles anywhere else 👍🏻

I got my truck windows tinted here in no time and the guys who run this place were very nice and professional. My tinting work came with lifetime warranty and I respect their commitment to customer service. A family run business with great service. I will definitely return for more.

After too-close calls backing up over the years, I decided to get a back-up alarm on my 2009 Hyndai Santa Fe to warn anyone outside that the car was backing up, and sensors that would warn me (any driver) that the car was too close to an object.I found the warning alarm I wanted on Amazon and took it to Empire to install. (They sell some there, but I wanted a VERBAL warning. The one I got, and Empire may now stock, repeats ATTENTION: THIS CAR IS BACKING UP!!)While there, I met Mark and discussed the installation and sensors. He gave me a fair price for installing everything.I was so pleased, a week later I had the identical systems installed on my 2010 Lexus RX 350. I can highly recommend Mark and his crew at Empire. They know their business--products, etc., and they also know how to do EXCELLENT installs with a lifetime warranty on the installation. The product is only guaranteed as long as the item is guaranteed.When I left Empire yesterday, he showed me a $120,000 vehicle they were about to install tint and other systems. They are very trustworthy!!

Second vehicle I bring here within a year. 2018 Camry, 2002 Tacoma. Exceptionally quick service. Friendly staff. Great quality work. Amazing prices.

Mark was completely professional and presented multiple options to upgrade the audio on my 95 Porsche 911. Kept everything looking original while seriously upgrading sound quality and volume. All at a great price. I couldn’t be happier.

Off the chain. The best work I have ever had. The music sounds crystal clear subs are amazing. I highly recommend them cause these guys are the bomb. Thanks Ron

Those guy were great. Juan and these guys are awesome. Everyone from the shop owner to the installation guy was great.👍🤙

Wanted to upgrade my speakers for 2016 Harley Road Glide so I went in and Mark was the first person who greeted me. He showed me several speakers and I decided on Focal PC for upper and Focal AC for lower fairing. Also powered by JL Audio RD 400w amp mounted inside upper fairing. The sound was completely different from the factory setup. The prices were 50/75 cheaper than Car Toysand other places. I would recommend them for any car/motorcycle audio projects... 100% satisfied at the moment and look forward to other upgrades in the future..

Very professional and courteous place. They took the deck harness (which looked like a freaking disaster) and fixed our car audio. Ill be coming here for all my car audio, security, and car accessory needs. 5 stars!

Best installation service and really good people they got subwoofers installed on my Audi for the best price in the city and got it done quick with everything functional

Ive been to many sound shops in the metroplex. What I noticed different about this one is that they actually care and are genuine in their approach about customer satisfaction. I went in for a remote start alarm system and tint. They gave a great deal on the tint for getting the remote start system. Not many places would do that. Now Ive got a care that has aftermarket theft protection, awesome tint and it gets cool in the summer and warm in the winter with the remote start. Highly recommend.

Mark has been really good. He stands behind his work and provide services with respect and dignity. I am their customer for life. Got my Van and Jeep done here. I would tell u 100% positive experience. Way to go Mark and team.RegardsVivek

10 STARS!! You can take your Tesla here!! Custom work was well done and excellent quality. They made solid recommendations that worked out perfectly. My Tesla is BANGIN! I have used their services and expertise on several of my vehicles. I have been to others in Dallas, these guys are the JL pros you can trust! Shout out to H and Jesus, excellent job all around.

H was very helpful and informative and has some of the best deals in the metroplex .

Excellent place to get car audio done right. Guys over there have tons of experience and will do a great job working with your budget and/or needs. Highly recommended. Ask for H if you end up going there.

Marc and Cal found me a tough to find Bluetooth audio solution for my Mercedes CL55. These guys were kind and provided excellent service. I will definitely be back and highly recommend these guys. -John E.

Ive been coming to this place for years and the quality of work they perform is above and beyond. Ill keep bringing all my vehicles here

Great customer service. Walked in, asked about installation fees. Handed over the rear view camera and it was done within an hour. I would recommend this place to anyone. I am in customer service and this shop treated me great. Happy Holidays.

The people working at this store are phenomenal!! They were patient with us in explaining our new car audio system. With the advanced features this kind of service is so important!!! I will always recommend this store and always remember the exceptional service!Thank you Empire Dallas!!!!!

Ive had him and his colleagues install subs, speakers, amps, head unit on my car. And head unit with back up camera on my wifes car.They are all great, and he has best after service Ive encountered so far!!

These guys are the best!! Great prices, the installers know what theyre doing, and the guys the run the place are not only easy to deal with, but have great personalitys!!! Would go there any day over Car Toys, and their big business attitudes!! Not to mention their marked up prices!!!Loyal Customer!!DIZZ

GOD BLESS THIS GUY. Long story short, I had a problem with my alarm system (that was apparently too difficult for the Chevy Dealership to solve even after having my truck over night), I take it to this guy and he finds the problem and under a minute fixes it right there in the parking lot. That alone made my day but on top of that he didn’t even charge me even after I offered. Good dude, highly recommend. Thanks again!!! So clutch.

Best guys to work with!!! Amazing service and prices!! Best of all the work is done the right way!! No b/s or cut-backs. I will definitely be returning to them for future jobs and I recommend you do the same!!

Theres a reason why these guys are highly rated and car toys are not. They accidentally quoted me a $100 lower price on a radar detector over the phone and when I showed up they were still willing to honor it. I showed up at 15 min until close and they stayed 45 minutes late to install it for no profit. I felt bad so I kept trying to rush him, and he kept telling me no Im going to do it right. By the end I went ahead and paid full price and tipped them an extra 20 because I was that happy with it. Ill be back to buy another one for my other car soon.

Whole family been dealing with them for over a decade .. Enough said

I was trying to find a stereo for my car.. after going to several other known locations and being given the run around I was at the point where I wanted to give up! I pulled my phone out one last time and searched for car stereosystem and these guys pulled up. Not only did the direct me there with turn by turn directions they got my car in and out the same day, keep in mind that I arrived 30 minutes before they closed AND they were so nice! I didnt feel rushed to hurry up and buy nor did they act like I was stopping them from doing other things. The guy Hudson was very cool. He took the time to show me my options and even opened boxes to ensure I got everything. He even answered questions I didnt even think about. This level of service has definitely gained them a loyal customer! Thanks Empire Sound&Security

I love my new system! Awesome system at an even better price & u wont have to wait 2 weeks to get it done! Great place! I will be returning for any audio or security!

Way overpriced they use old model equipments but sell it as a late model if you sit down and ask for prices and search il go much it really cost its like 3 times the price. I was trying to get a viper installed he would charge me 600 because its a diesel truck and I got a new viper top of the line viper installed with remote start for 249.99 and each sensor he was charging me 99 for each when they cost 10 each and I installed that myself since it was a plug and play type of deal. I was also trying to buy a radar detector that cost 150 he was charging me 450 because of labor when All you have to do is plug it in and attach in windshield my baby sister could do that by herself its a no brainier. Do some research while you in there and you will see what Im talking about. This Mark guy really does rip people off!!

I had a specialty Window Tint request and the guys at Empire were fantastic and solved my issue! Great Customer Service! Thanks again!!

Cool dudes at this placeSo much fun talking to those guys while you wait for work to get done.Worth every penneyHighly recommended !

I have an antique Mercedes that many audio shops shunned the idea of upgrading the sound....not empire. They approached it soundly and made it affordable. Now it has a 2018 quality sound and I owe that to the Empire staff

Salesman will with you within reason

These guys are the best in town. I brought all of my cars to them and ive never been disappointed with the service. I highly recommend them if youre looking for a great job.

My boyfriend has had a lot of work done from Empire, from window tinting, to remote start install to stereo/speakers, the whole shabang. He continuously goes back cause they have great staff (I have only met Mark and H & they are both really funny guys) and unbeatable prices. I eventually wanted work done to my car, a Fusion (Gawd forbid I buy a Fusion ever again, dash kits are expensive), I thought I would shop and do estimates. I went to Car • Toys first since they are well known but they came out wayyyyy to pricey. So I decided to try Empire. I got an amazing quote for stereo/backup Camera/amp of my stock speakers which I knew I couldnt turn down. The guys are very knowledgeable and funny. Its like getting a comedian show while car part shopping! I havent had the work done but will be going back in a couple weeks to have it done. If anything should go wrong (which I highly doubt considering my boyfriend never came out with problems) I will update my experience! Thank you Empire

The dealership sent me thete after the purchase of my new car to pay to have the tint put on the windows . They did a great job and were very helpful.

Great customer service and product knowledge will definitely be back! 👍👌

They do a real good job on ur car. And what u pay for it is real good to. Time and money is real good. U work wit them they will work wit u.

Great owners, they stayed late to finish my ride...definitely be back again.

If you want to upgrade your technology on your vehicle get window tinting even upgrade your sound system...what better place to go than empire!!! There team is the best !!! And you will leave there happy...very professional experienced staff and they know what theyre doing to the fullest😊

The staff was extremely helpful and knowledgeable. The service and products rendered were of the highest quality.

Great shop for audio! Will really work with you and do things right. Great prices as well.

EXCELLENT products and service. Family owned. Especially good with installation of the automotive products they sell, from audio to window tint.

These guys are great went there today to get some y splitters they had em in stock at a very fair price.

Got my windows tinted

Very clean nice people and professional installation tint very high quality and good pricing

Very friendly people working there and helpful too

The owners are great and the staff are very helpful.

I went to get a whole system in later find they broke a wire and didnt say nothing I thought it was my speaker and had a new one placed went back to let them know that I found a wire broken they tried to get me to pay to fix it I was shocked they were trying to make me pay for something they did so all they did was put a spliter and said there its fixed so Im over here thinking its fixed later I start to hear the same rattling noise in my speaker I know this time its just the wiring they did and they possibly did crapy job somewhere else I just havent found it yet Im 100% positive its not my speaker its brand spankin new. No rips no tears fresh off the shelf but yet I hear this stupid sound like rippling I dont think Im going back to them again ...and to think I got me another car I wanted to put a system in with them ha! No way am I coming back to this place!

Mark and Johnny are amazing they do such an amazing job. Their work is awesome.

Went there a couple of weeks ago. I needed to get all of my stereo equipment( 2 sets of components, 2 amps, sub w/box, and head unit) removed and all of my factory equip put back in. They quoted me a price $100.00 cheaper than the shop I paid to install my equipment and it only took them 2 hours. Fast, clean, cheap work. Will be going back in the future.

Great place. I called and they gave a price over the phone and they sticked with it. No surprises. I recommend this place 100%.

They did an amazing job on my window tint. I’ll definitely be coming back for my audio system.

They are one of the best people for the job.In addition very friendly and at the same time very professional.They do a great job and are very through with what they do plus they are also very reasonable with their prices

Got Tint from these guys a couple months ago, 35% and 5% it took about two hrs i paid 135. I was very satisfied with my purchase 5 stars 👍👍

Great place!!! got my car done in the same day and it looks like if I just got out of the dealership!! Highly recommend it!

It was excellent!! The guys are super nice, great prices, they re-tinted my lincoln towncar, it looks SUPER! I am so HAPPY, Thank you Empire! Dori

They are over priced and say they are giving you a good price everything they tried selling I got same stuff cheaper at Bonnie and Clyde with warranty. And clean installation . Which was the two arguments they had for over pricing.

Fair prices guys are very respectful and very patient, they have a lot of knowledge about audio equipment, and they are up to date

Very nice people they changed my lights and made them pretty thank you mark!

I drove in there at noon and drove home after work with a killer sound system in my F150 - a Kenwood multimedia unit, JL speakers in 4 doors, JL MicroSub and front and rear cameras (they even through in a subwoofer amplitude control on the dash for free) - all in one afternoon. Good prices. Solid service. I highly recommend these guys.

They are very up front and will do their best to help you. These guys are costumer oriented all the time!

Mark and Cal are awesome with their knowledge and service.. thanks for a great experience!

Boombastic sounds, clear, crisp, HD, no fuzzled speakers. Better than the average.

Good customer service good reliable sources very nice mark is the best good quality

Great service great people fabulous customer service by Mr. mark and Mr. H

Great service .... hugz n kisses to Habibi brothaa

Relatively fast install and good prices... however they are usually really busy friday - saturday so you have to find your own time during the week if you want anything done. Also, you need to be really specific with what you want, or they might just throw anything in.

5 STAR UPDATE AT END OF ORIGINAL REVIEW....I took an 06 Tundra to empire sound Within the last 2 years. Had a new stereo installed along with door speakers. Was told the system would sound better, but it was anything but. Was flat and had no base. I asked what the frequency response was of the speakers. The response I got was, what is that. So I found a set of speakers with a better frequency response they could install. It helped some but still didnt compare to the factory jbl system. I let it go after they said the jbl amp couldnt be hooked up and would have to use the amp built into the stereo. As I said, this was installed a couple years ago. Lately had to remove the door panels to install exterior door mirrors and found out what kind of installation these people do. The speaker adapter plates didnt fit over the entire opening of the jbl mounts so they just found 2 holes that would line up and used drywall screws to attach the Adapter plate (cracking the original jbl speaker housing)then used drywall screws again to attach the speakers to the adapter plate, which now makes sense why I am not getting very good bass out of my system. There is about a 1/2 gap around half the speaker. I am not saying, dont go to these people. What I am saying is have them explain in detail how they plan on installing speakers and demand to see various stages of the install and the final stage BEFORE they install the door panels. I could have done this kind of work when I was 12 and didnt know anything about stereos. JUST BEWARE, and get details.This is an update, Hudson from Empire contacted me about review. He stated the installer that originally installed system is no longer there and to come by so they can fix his screw ups. Hudson definitely made good on his promise. Installer dynamated my doors, installed correct adapters as well as installed baffles. Sealed up the entire area and soldered connections. Went above and beyond by installing a aux/usb port so I no longer have cables hanging down to center console without charge. talked to him about a possible sub later so will DEFINITELY be going back. Hudson really cares about his customers satisfaction. Thanks, Hudson...See you soon.

Caleb is an amazing producer! He has an amazing ear and a very creative mind!

Just got my LEDs hooked up here yesterday and I gotta say, these guys are awesome. The coolest dudes when it comes to customer service. I spoke mostly to Hudson (I hope I spelled his name right). Great prices, knowledgeable service, and they are really there for the customer. I will deff be going back for future services. Checkm out for yourself!

My subwoofer was dead in my 2009 Nissan versa and the guy went and checked the fuse and wahla! It was back on like that, getting a Fof F-150 in a couple of weeks and these guys are going to be the ones to hook it up!.

Great sales cool people will keep buying from them