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The Container Store Custom Closets
13710 Dallas Pkwy Suite B, Dallas, TX 75240, United States
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The Container Store Custom Closets
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Au
Review №1

As someone who loves to organize, this place was like heaven! Just so satisfying to walk through, almost like it sucked away my stress. We came looking for some multi-sized baskets to sort our pantry and they had so many options we had to stop and narrow it down!

Ti
Review №2

Charlie is the best designer and has designed my life for years. She even got me to marry her for the Elfa discounts. She will be designing our new dream house as well.

Da
Review №3

Very impressive special section for custom closets. Knowledgeable design experts on hand to walk you through the entire process. Store also has limited stock of normal Container Store items.

Ni
Review №4

Its The Container Store....Hello! I wish it wouldve had more overall home stuff. If I want closet supplies, I go there. If I everything else, I go to Frisco location.

Kr
Review №5

I was looking to organize certain areas of the house. Liz was new but very respectful and very wise about products that would best fit my needs. She was very helpful and respectful of my ideas. I would recommend this location.

Ti
Review №6

Charlie is their best designer. She convinced me to marry her for the Elfa Discount. She still designs everything with TCS even though we now live out of State. Follow me for more insights.

Mo
Review №7

Spectacular closet and organization destination. However, if youre looking for the Container Store products other than closets, this is not the place for you.You will find high quality customer care here

Je
Review №8

Paige helped me find a spice rack that fit my open concept kitchen. She was very kind and attentive to my needs.

Li
Review №9

Very nice store and very helpful staff!

Da
Review №10

Great staff, good selection, just needs to get updates on their point of sale systems.

Le
Review №11

Best customer service. Super caring staff at Container store near the Galleria (Alpha Rd.) I shopped in August-September for small mason jars to contain honey we had harvested. Found lovely selection, even in smallest sizes. Needed non-leaking. Also found best gloves for dishwashing. Have shopped there for twenty-ish years and the staff are always great--so helpful! Inventive too! Thank you!

Be
Review №12

Great customer service! Accommodating. Lots of neat stuffs. I was initially wary of this place, but because of reliable and helpful customer service at the Galleria location. I am a convert. Hope the lock down ends soon so I can wander the nee location on DTN.

Do
Review №13

I’ve gotten boxes etc from Alpha for years now I find out that this is too common for this location

He
Review №14

My girlfriend loves this place. I do not. If you dont want to be overwhelmed by organizational choices, stay home. Better yet, just throw everything in a pile on your side of the bed. Were in a very healthy relationship.

Su
Review №15

Love, Love, Love This Store! The New Location Is BEAUTIFUL AND SO NEAT! The Employees Are So Nice. Customer Service Is Great And I Love Shopping Here! My Closet/Home Is So Organized Thanks To The Container Store! Ill Always Shop Here!

Ed
Review №16

The new store is huge to the point of intimidation. Looks like it is set up for people with money. Yet the service was excellent and provided options when the item I was interested b was sold out.

De
Review №17

It was really good. Few CS still carry a full section of wrapping papers and ribbons like this store does. The one glitch was that several of the items did not have price stickers attached and the check out clerk wanted me to go back and check on prices. Not my job! But it was resolved ok. Still.think it is the best CS in Dallas.

Er
Review №18

Awesome layout! Very impressive, friendly staff. This place is an OCD lovers dream. I love this store.

Ji
Review №19

One of my favorite stores. Best quality of merchandise for home or office. Staff is always nice and helpful. Have been going here for years and also some of their other store locations. Consistently good.

Pr
Review №20

Love this place! They always have exactly what I need. Today it was water bottles that would fit in my hand. So many of them are huge.

Ka
Review №21

The customer service is always great here. Clean store and easy to find items. Would rather pay a little more for quality items and great service.

C
Review №22

I went in to get a storage solution for my classroom. I was prepared to order online and pick up the next day to save 15% even though I was already in the store. The manager who assisted me learned I was buying this for classroom from conversation to store the spirals I purchased for my students. All 150 of them. She honored the 15% saving me a trip.

Th
Review №23

Got what I needed!

Ma
Review №24

Too expensive. Staff literally walked behind me and made me feel so uncomfortable. Like they did not want me to look or touch anything

me
Review №25

Dont known why I was scared of going to this store. For some reason I thought things were going to be crazy expensive. I was super surprised to find I was greatly mistaken! Let me tell you that this place is like organizing heaven. Small containers, large containers. Every and any size container you could ever need. My creative juices were flowing walking down the aisles.

Da
Review №26

Super helpful staff. In and out quickly.

Ry
Review №27

This is the place to go for anything and everything to organize your life. Otherwise, it can be pretty boring. Lots of good products to spark ideas for organizing though.

St
Review №28

Amazing! Friendly and helpful staff. The store was clean and organized although they were in the transition of rearranging displays, transitioning from the holiday season, and a bit of remodeling. Even with all of that going on, they still kept the aisles clean and free of debris and clutter. Impressive. Def going back to that store on a regular basis.

An
Review №29

Lots of good storage items. Pretty highly priced though. Did use a 20% off on one item coupon I found on their site. They dont have very many stackable baskets. They need many more of those. But their items are very classy.

Sh
Review №30

The employees were super helpful and the store was easy to navigate even with a huge inventory. My siblings like to go there just for fun

Te
Review №31

Would LOVE to re-outfit my gourmet kitchen from this fabulous Store. There were tools, toys and more in this incredibly merchandised Store. Salespeople were educated, knowledgable and always available without being pushy. My kind of Store!

De
Review №32

Great employees! Went out of their way to assist in finding a very specifically sized storage box. Cashiers were also very friendly and easy to talk to.

Je
Review №33

This store is so wonderful. Very clean and organized. The staff know right where everything is and can help you get your life all organized and tidy. They have products for every room in your house to help you uncomplicate your life.

Pr
Review №34

It was a productive and pleasant experience. Great products, a little pricey but great customer service.

Lo
Review №35

Im ordering elfa closet makeovers for all my closets and my service so far has been easy and accommodating my needs. Customer service has been the best.

Be
Review №36

The woman that helped me was very knowledgeable. She as well as every employee I talked to had a positive attitude. The man that helped me out to my car even opened my car door for me.

Je
Review №37

I felt very unwelcomed at this CS location. Perhaps my shopping style of looking at everything made the associates perceive I was a shoplifter? Or maybe my race? I was carrying a medium sized Like-It Brick. How would I hide it?!The cashier was dismissive. She went back and forth between me at check-out and another customer doing a pick-up. Her attitude when the chip reader errored out (apparently it happened a few times yesterday?) was cold. I had to clarify when she told me to insert again, because I didnt know who she was addressing.Two stars for a clean store and my love of CSs useful quirky items.

Ka
Review №38

There are no words for how much I love the container store. Thank you for helping me organize my OCD 😹

Am
Review №39

One of my favorite stores. It help keeps me organized and the staff is always so kind.

Pi
Review №40

We have been shopping at CS for decades and always been well treated. This has been our store for two years and we like it and are pretty much always happy with our experience. Last time takes the cake though - after the big storm last Sunday (I think it was) when over 300,000 people in the Metroplex were without power and a lot of places closed down, this store remained open. Not only that, they did business. With paper receipts and credit card slips they went around in the dark and made sure that customers were well taken care of. To calculate taxes and to locate the SKU numbers on the items, they used their personal cell phones. These good people were just amazing. Thank you!

Ca
Review №41

If you need a container, this is the place to go. This place is the IKEA of storage. They have a very wide range of things from shoe boxes, to food containers, to shelving, and everything in between. Its a very fun place to visit.

St
Review №42

Besides the fact this container store is huge and full of awesome stuff. This CS really is a type A organisers dream. The staff really understand the value in providing good customer service.

Ge
Review №43

What needs to be said, they have an excellent sellection of items for home, office or workshop. Good prices and knowledgeable friendly and helpful staff.

Be
Review №44

You can find something for every organizing project. We were looking for a tray with a cover to protect my husbands apac. They didnt specifically have that but we found something that works perfectly.

Cr
Review №45

Cool variety of storage containers and more! Always something unique to find.

El
Review №46

Excellent store you can find all type of containers.

Ar
Review №47

I have visited this location 2x. The 1st I was really uncomfortable with the way the guy at the register was watching me, I guess he thought I was going to put something in my wallet😒 The 2nd time same little guy, was in the process of ringing me up and his mgr told him to go help another customer. I had 2 huge wine glass holders, she finished ringing me up, and before I could even put my card back in my wallet she was helping the next customer. I was like OK, and then asked was she going to bag my items, she handed it to me to do!!! This store is REALLY (Racist)not for everyone. I would never ever recommend this location!!

Ni
Review №48

OCD heaven! The have all the specialty organizational products. All of my closets have Elfa in them. It is pricey but, I always buy it when it goes on sale. Cannot beat the quality!

Yv
Review №49

Great place for helping to make your house better

Ro
Review №50

Very helpful staff. I found quickly found items needed. Big selection.

Er
Review №51

We have been long time shoppers of elfa shelving that the container stores carry, in San Diego we had 2 closets, in Dallas my garage and 2 pantries -We are getting ready to do our walk in closet off our master bedroom and decided to get help with the design - it started off ok, told the lady our needs and wants and was promised an email of the design - well no email, no design and the sales ends February.It seems the container store isnt as sharp or finely tuned as it once was -Just FYI this was my third visit - the first two I stood in the closet department and no one would help because they seem to busy discussing their week end plans with each other

La
Review №52

This place is so cool! lots of ideas and the staff is so nice!

Ja
Review №53

Great selection. Very colorful. A little pricy. Left with inspired with great ideas for future storage.

El
Review №54

Fantastic customer service, when You can find anyone to help. It used to be the employee would look for the customer to ask if they can help now I have to look for an employee to get help A little like Wheres Waldo!

Ka
Review №55

Everyone is always so helpful in finding just what is needed.

Me
Review №56

Useful but overpriced plastic and composite items. The store was incredibly cluttered and junky, lots of abandoned stock room carts overloaded with boxes blocking shelved product.The staff, who yes, were busy trying to reset planograms, seemed more than acceptly bothered when needing assistance.Also, its annoying they still use the scandia but no longer sell any of it in stores.The front parking lot (on Alpha) is difficult to navigate and the parking spaces are very small.

Be
Review №57

Has all the container you could want and its a great place to buy hangers

Be
Review №58

Helpful staff, products you didnt even know you needed.

El
Review №59

Walked around for 15 minutes without any help or luck of finding my item. If you are legit only looking for custom closet stuff then this is the place for you.

Ja
Review №60

Great for those who love to be organized. Good service, a bit on the pricey side but they also have a nice rewards program that only needs your phone number and does all the rest.

Pa
Review №61

Staff is always friendly and helpful restroom is always clean store is well-lit and well-organized.

An
Review №62

Wish I had something like this near home. All you can need to organize your home. Nice store.

Ro
Review №63

Parking not so good. Store is nice lots of stuff to look at.

Le
Review №64

Lots of good things in one place. Great customer service!

ma
Review №65

Lovely staff who really care of customs with big smile

Gl
Review №66

First time in here and it was a lot to see.So many options and choices and ideas to organize your home.They apparently change some stuff according to season which is nice.It was really quiet like some art gallery lol.The cashier was friendly too.But over all i do thinkneverything is very over priced. It is more for the convience.But they di have a lot of stuff that isnt easy to find so i can see why ppl will pay those prices.Its very organized and easy to walk through.

RI
Review №67

They always have the exact shelving or travel item I cannot find at other retailers, and they are neat, clean and always well stocked with courteous and friendly staff.

St
Review №68

Friendly staff without being pushy. Also, they have an AMAZING selection

Jo
Review №69

Great for when moving into a new apartment. A plethora of different containers to choose from.

Pa
Review №70

Awesome service

Ah
Review №71

Great store wish we had it in Canada!

Ch
Review №72

Was a little disappointed in their selection of spice jars, but the employee there did her best to accommodate my needs.

jo
Review №73

Always clean with a great variety of useful things.!

Ma
Review №74

A pleasant experience, aside from moving products around.

Ja
Review №75

Good for lots of things around the house

Ve
Review №76

Friendly service, everything was neatly placed and easy to find.

Cl
Review №77

The store is very big and has a good selection. However, I asked an employee a question, he did not know the answer to it so he said hed go ask someone, and then he never came back to give me the answer.

Ka
Review №78

Although it’s nice. Customer service is poor. Very rude, hangs up the phone, just very poor service

Ni
Review №79

Lots of great ideas to organize. Also pricey

Al
Review №80

My wife thinks this place is heaven! She loves it!

Th
Review №81

I purchased an Elfa closet system this week and installed it myself. I love the system, however the precut shelves were not cut accurately. Apparently the person who did the cutting may have had too many egg nogs and rum because he left stubs on the shelving that I spent one hour grinding down so I could get the finishing end caps to fit on their brackets. The precut shelves are cut with no stubs protruding, so they fit perfectly when put adjacent to one another. The store-cut shelves were a disappointment because of their rough ends and protruding stubs. Nevertheless, I was finally able to grind them down so they would fit within their brackets and allow the finishing end caps to be installed. The lesson here is to be sure and inspect the ends of the store-cut shelves before taking them home to be certain that they have no protruding stubs and are smooth so they will fit well in their brackets.

De
Review №82

If you need to organize, wrap or store something, this is the place to find it! The staff is knowledgeable and so helpful.

Ti
Review №83

Great as usual. Friendly​ staff always have what Im looking looking for.

Ro
Review №84

Looking for a gallon container to take water with me to work. Glass decanters are all they had.

La
Review №85

Good spot to go early on weekday mornings if you have the time, its virtually deserted before noon. Customer service can be spotty at times but the quality is good.

Ra
Review №86

Good variety of containers... home organization things..

De
Review №87

Cool Store

C
Review №88

My all time favorite store!

Ja
Review №89

Friendly and helpful staff.

Ve
Review №90

Always clean, organized and friendly staff.I have to keep myself from coming here or else Id buy up the store!

Ma
Review №91

They had exactly what I was seeking.

Wa
Review №92

Wide variety of container products. Too pricey

Pa
Review №93

Great and unique place to shop

An
Review №94

Helpful staff with great ideas for organizing!

Br
Review №95

Has everything youll ever need

Do
Review №96

Everything needed to organize my life.

Da
Review №97

Great container store location, great service & products

Ha
Review №98

Ultra flexible service

Hi
Review №99

Very impressed!

Al
Review №100

They dont have the dividers for the containers I need.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:13710 Dallas Pkwy Suite B, Dallas, TX 75240, United States
  • Site:https://containerstore.com/locations/showStore.htm?store=GTX&cid=ns:maps:google:main-store:108-dalgal
  • Phone:+1 972-458-9228
Categories
  • Interior designer
  • Cabinet maker
  • Cabinet store
  • Contractor
  • Furniture maker
  • General contractor
  • Interior construction contractor
  • Interior Decorator
  • Kitchen remodeler
  • Remodeler
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Identifies as women-led:Yes
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