Awful experience. If I had relied on the employees of the store, I would have never gotten my textbook and would have failed my class. My textbook wasnt in stock, so they took my information and promised to call me when the order arrives. Several days had passed. And I still had not heard from them so I called myself. After searching and trying to figure out who I was and which book I needed, they announced that they had sold all of the ones that had just arrived. The manager apologized and promised to order a book for me again. He said he would call. Several days later still no call, so I call back again. He told me he was working on it and would call me back in few hours. Next day comes and still no call. I call them again and ask for the manager. This time he tells me he has not forgotten about me and that he will call me back in 1 hour. Did I mention that this was a book for a summer flex term class, which, at this point, had already started? This is when I realized that I have to order the book myself directly from the publisher and I am very happy I did, because I never heard back from them. I will never come back to this store.

Employees here are all very sweet and knowledgeable. They got anything you need for class last minute or if you need anything.

The items that cannot be easily bought online should be stocked better. They kept running out of the kit for HPRS course.

Maybe past years there where other persons who realized that they are there by choice and not by obligation. As a new student, let me tell you guys...you need some classes; the education you learn at school is ok, but good manners is you family value. So your poor values as person and poor customer services are entirely your time wasting. If you don’t like what you do, please let others and take a chance to another place. Thank you so much!

Half of the employees here are clueless. Some seem to know what they are doing but its very hit or miss. I would reccomend avoiding this bookstore if possible. I gave two stars for friendliness but that only gets you so far when youre trying to get a necessary book for a course.

So disappointed with this book store. They sold me an access code that has already been used, were 3 weeks into school and I still havent been able to access the textbook. Teachers encourage you to buy from the bookstore because acess codes from different places might not work. Ordering online and picking up sucks, I ordered an acess code 2 years ago and they didnt have it and were going to give me a refund and never did I stopped trying becuase all the employees are literally clueless.

Have been up to the bookstore 3 times in the past two weeks with poor customer service, unanswered questions and negative attitudes. The cashiers seem to hate what they are doing and always provide one answer only to contradict themselves! I have to tried to place an order several times. first being told i cannot, then being told i can but i have to pay in advance, but it would not guarantee that i would even receive the item!

This book store should stay open later for the people that get off work late!!! Hours should be extended at least 1 day a week .

The worst bookstore. They think students have no choices. If you are trying to get supplies go online. Run away from this place. I ordered a book to be picked up I called for 1 week no answer. Horrible place.

I can never get a live person to answer the phone when I call this place. Whenever I am able to leave a message it isnt returned, but most times I cannot even leave a message because the mailbox is full. This is the only DCCCD bookstore that I have trouble with and the main reason that I try not to take classes here because I do not want to have to deal with getting books from them.

Love the books 😍 by Vane.

This bookstore is #SUCH_A_BIG_MESS & they know #HOW_TO_TROUBLE_THEIR_STUDENTS 😡 Employees are clueless about their books and stuffs. I tried to get an access code for pharmacology which took me more than two weeks and ended up spending $164.86. One employee says “yes they have it” when other says “no”.

Book store currently closed.

As a new student that is trying to get there books/uniforms everytime i came down there they didnt have it.. then called they took ur phone number and email and tell you they will email u or call you.... you hear nothing from them at all. Idk who is working there but damn get it together. ... its only a week till school starts and you guys cant provide me with anything.... so if i didnt have to but the uniforms or books from them i wouldnt! Just irritating and definitely a waste of time when you cant get any questions answered from that bookstore.

Super small, only open when school is in session.

Just love my school.

Experienced instructor being unprofessional

Friendly employees and the wait time isnt very long

Clean, Nice, Great Customer Service

Always speedy service

Good college

Good Community

Smart

My school

No electronics in store

Good.