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Complete Automotive
200 White Park Dr, Dallas, GA 30132, United States
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Complete Automotive
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ro
Review №1

My 2006 Tundra was due a new set of brakes @ 170,000 miles. Complete Automotive completed the repairs in a few hours after I dropped my truck off for them to work. My truck was in excellent working condition after their replacement of front brakes and rotors turned. I received a through briefing on all the work done and the price was very reasonable for what they did. I recently moved to the Dallas, GA, area and I found this shop on-line. I am very pleased with the results and will be using Complete Automotive for future vehicle repairs.

Gw
Review №2

Great service and the prices are fair. Most def. Would recommend

An
Review №3

Very friendly! Gives notes on what needs to be done in the future but aren’t pushy. I appreciate that!

Ra
Review №4

Another experience with complete satisfaction, Dale and the staff are professional, courteous, straightforward, In and out quickly and they stand behind their work, for over 10 years I have trusted my vehicles with complete auto motive, highly recommended!

Mi
Review №5

Had an issue with my cars turbo, they ran diagnostics, got a replacement part, corrected the issue and got the car back to me in under a week, very friendly staff and straight shooters kept me updated along the entire process and my car is running great!

Am
Review №6

These guys are honest, friendly, and knowledgeable. I will be using them from now on. I highly recommend.

Do
Review №7

Staff was very nice. However the owner at least I assume he was the owner was not very friendly at all he was rude and stand- offish or he just didnt like us honestly I would probably not use them again we only went this time because we had a coupon.

Br
Review №8

I have brought my car here twice now and they still cant fix it. Now Im out of the money and time I spent and I have to take it to another mechanic now. Was really disappointed because they have great reviews and I was hoping for good quality.

64
Review №9

Thank you Dale and crew for another great service experience.

La
Review №10

Excellent service - Travis found the issue with my daughter’s car and fixed it.

Me
Review №11

Very friendly, knowledgeable, and quick. Awesome service!

Ga
Review №12

I can always count on Complete Automotive to do what I ask and check with me about any work before they do it! We’ve been using this business for years and have never been disappointed.

Ba
Review №13

I had a good experience and would recommend them to family/fiends.

Ka
Review №14

Always excellent service and exceptional customer service overall. Would not dream of going anywhere else!

Sh
Review №15

Down to earth, honest and pleasant to do business with. I had my evap pump replaced on my 04 volvo and it runs like a dream. Customer for life!

Ge
Review №16

I am from Connecticut and broke down here seeing my son here in Dallas,he had been there before and recommended it. I called and the gott me in right away in the morning. By mid afternoon the car was fixed at a very reasonable price. I have worked in automotive dealerships for over 40 years, so I believe I know a professional and honest establishment.very honest, helpfull and professional business .would highly recommend .thank you very much for getting me out of a bad situation far from home.Geoff

Sh
Review №17

When I first got my car it was running better and I have then a good review. A few days later I started having the exact same problems with my car. I brought the car back and they charge me again! I paid close to 1700.00 in repair work and still having the same issues. I will never bring my car back!!

An
Review №18

I have been a longtime customer of Complete Automotive & have always been given excellent customer service. Dale & his employees have always been nothing but professional & courteous.Also they have never tried to sell me something that wasn’t necessary. This is a business you can trust & know they will take care of you.

Mi
Review №19

I came in with a impala that needed a new motor and the whole crew has been very helpful very friendly. They are willing to go the extra mile. The young lady at the desk is very friendly and helpful. It was one of if not the best experience Ive had at a automotive shop. Definitely earned a lifetime customer here. Thank you for everything guys.

Da
Review №20

Great timely service

Er
Review №21

Very good place for your car care. Dale and Travis are very nice and always taking good care of your car. I have been enjoying the club member card with huge discounts

Ja
Review №22

They so disrespectful literally just called and ask i needed my brakes done and they hung up i believe it’s unprofessional and will most definitely not be getting my money.

Te
Review №23

We came in with a sensor issue and they got back in touch with my husband to let him know about a second sensor that was going out as well. This saved us money for more labor down the line. We were very impressed and will definitely be using Complete Automotive for our future repairs. The best customer service we could ask for. First time customers and we will be lifetime customers.

Jo
Review №24

Their knowledge and expertise it’s completely unsurpassed! They also follow up with their customers, which seems pretty uncommon in the automotive industry. Travis contacted me two days later to make sure that everything was driving properly. They have a lifelong customer in me!

Al
Review №25

They are a tad more expensive then the shops right down the road from them. that being said they did a nice job on the services I had requested. All there work has a warranty on it which is nice if anything goes wrong. I am giving a 4 star because all cars brought in get a safety check.... mine did not... all cars above a certain mileage get a oil change... mine did not. I thought it was implied but I could be mistaken and I should of spoken up and asked if this was done. The service I requested was brakes and my brakes work fine now. They do offer a number of discounts military being one of them as long as you have the correct forms of Id which I thought was nice. Over all i plan on coming backEdit. The company called me about the mileage/oil change service along with the safety check and corrected the situation. Like said above I would be going back to them for further work on my Honda.

Ma
Review №26

I have been a customer of Complete Automotive for about 2 years now. Travis, Dale and the rest of the crew are so awesome! Im always pleased with the service they provide. My car is always finished in a timely manner. I would recommend them to anyone looking for HONEST, GREAT, KNOWLEDGEABLE, HARD WORKING PEOPLE. I have a million other compliments I could give; however I will allow others to share their pleasant experiences.

La
Review №27

These folks are awesome!! I highly recommend them!! My truck would sporadically miss and when I brought it to Complete Automotive the first time, of course, it didnt act up. They checked it out and told me to bring it back when its actually happening and sent me on my way. The truck ran great for 2 weeks and then it started acting up again, so I drove straight over there. Travis test drove it and felt the miss, he brought it into the shop and was able to diagnose which coil it was and fixed it. I also asked him to check my a/c. I left there with a smooth running truck and nice cold a/c! They are just super people to deal with and they did a very good job on my truck. Well be back!

Mi
Review №28

Staff is friendly and helpful, the mechanic actually sat down with me and showed me what was wrong on my part and why my car wasnt driving right. I really appreciate how they went above and beyond in service and the waiting room was cozy to boot.Fast, friendly, will return!

Ka
Review №29

Dale and his team have always gone above and beyond with their services and their prices are more than fair. Everyone is friendly and accommodating. I refuse to use anyone else, I highly recommend their services.

Ka
Review №30

They were great! I took my car here because of the Google reviews and they did not disappoint. I will definitely take my car here from here on out and really appreciate how easy they were to work with! Honest and knowledgeable mechanics are hard to find, and I definitely am so lucky I found them! Thanks you so much!

Vi
Review №31

Complete Automotive was able to detect an intermittent problem and correct it. I came in for a diagnostic check and they were able to fix the problem right away and get me on the road again. I am very pleased with their customer service, their communication, and the quality of their work. We feel we can trust Complete Automotive to care for all of our vehicles. We will be back when the need arises. Great bunch of people!

Ma
Review №32

Fast quick service at a great price. Travis was the best! Will use them again in the future and recommend them to anyone who needs work done on their vehicle.

Ma
Review №33

Not good. Wont go back. Went for an estimate, Owner, i guess, didnt seem to want my business. Had a snippy attitude.

Li
Review №34

This place tried to charge me $460 to change a mass airflow sensor. Which I ended up doing myself because it was that simple, and the part was $120. Turns out it wasn’t even the problem.

Sh
Review №35

Excellent service and very friendly. I took my car there to get some major repairs. I received great service. I was very confident bringing my car to the auto repair shop because of its great reviews. I will return for future services.

Ca
Review №36

Best shop Ive ever been to! I came for just an oil change and tire rotation- but they did a full look at my car and showed me my filthy air filter and a front light that was out (Id forgotten about it and had been to the dealership and an auto body shop that couldnt fix it). Not to mention this all took less than an hour and I paid WAY less than I have in the past. Dale is friendly and incredibly knowledgeable. Now my car runs better, my AC is colder, and that pesky light is finally fixed!! Ill be recommending Complete Auto to everyone I know!

Lo
Review №37

These guys were great! Id ordered a replacement headlight for my daughters car and couldnt get it installed. They installed it for me and did some other needed maintenance work at a VERY reasonable price! They were nice and did the work fast too! Wonderful experience!

Ba
Review №38

I came in for an oil change and tire rotation. Im really ignorant to how cars work so they educated me on how often to come in for oil. The entire experience was easy AND educational! Their waiting room is awesome, comfy couches with Netflix. All staff was professional and courteous. I will definitely be coming back!

Co
Review №39

We’ve used Dale and Complete Automotive now for almost 2 years on our fleet of service vehicles. They do great work at a great price and warranty there work. I Trust them and will continue to use them.Corey FordPres / CEOMr Hardwood

Da
Review №40

I was given a wrong diagnosis by another shop in the area. I know Dale he is a great guy so before spending 2100. Dollars I took my car to someone I trust. I left car fixed only paid 710. With a few extra services. It was great

El
Review №41

I took my 1992 G20 hi top conversion van to one automotive shop in Dallas - who after 3 days told me to come and pick it up. They said theres too much to be done. I then called Complete Automotive. I spoke with Dale, and he offered to look at the van. I just picked my baby up today and she is running like a top. They worked on the wiring, replaced the A/C, checked the electrical systems - they even installed a radio for me - and the cost was very reasonable. I highly recommend this shop to anyone who loves their older vehicles and wants to keep them on the road for hundreds of thousands of miles. You will be glad you did business with Dale, Travis and everyone else at Complete Automotive!!

Me
Review №42

Complete Automative has the absolute best customer service. I have been a customer here for about 2 years now. They’re accommodating and honest. Truthfully the best place I have ever gone to for any kind of car service.

Ja
Review №43

Complete Automotive took great care of my car. I came in thinking I had a certain issue, they found out the real cause and saved me some money. Great work and fast service!!

An
Review №44

Attentive to the details makes this auto shop unique yet treasured. Dependable and describes the shop. My new go-to for my automotive needs.

Ka
Review №45

My fiancé and I were having an issue with our car and they quickly found said issue and promptly gave an explanation behind it. (A/C condenser had a pinhole in it) Fast friendly and fair. We love complete auto!

Ph
Review №46

They identified the problem quickly and resolved it. We trust them and that is very important to us

Fa
Review №47

We found this repair shop by luck back in 2008, since then they have done GREAT work in multiple cars, had to say they just fixed our 1995 Mitsubishi 3000GT and wow! Great communication back and forward, NO surprises! Ask for Travis! Thank you again Complete Automotive y’all rock

My
Review №48

Return customer for a reason. Highest quality work, best prices. They keep you informed through the process. I tell everyone I can about Complete Automotive!

Ma
Review №49

Great mechanic! Honest and friendly! I recommend Complete Automotive for all your repair and maintenance needs.

je
Review №50

I couldnt have been more pleased with the professionalism and thoroughness that I received from complete automotive. Highly recommend this shop. Ask about the car club deal.

Ch
Review №51

Fast 1 day turnaround.Excellent problem solvers.Travis was a pleasure to work with.Reasonable rates.Very satisfied and highly recommended!ThanX

Wa
Review №52

Yes, there are still honest automotive mechanics and for me Complete Automotive is proof of that. The owner Dale and his mechanics are straight up with you, and your vehicle will be repaired at a fair price. They did some needed worn front end parts replacements and alignment on my 2001 Ford Expedition, and troubleshot and fixed a stubborn emissions check engine light. If your looking for repairs or service on your vehicle then Complete Automotive is the place, your automobile will be in great hands.Thanks Dale, Travis, and all the mechanics and staff at Complete Automotive for your professional and friendly service on my SUV.

Jo
Review №53

Complete automotive has great people and awesome service. The do the job right, on time, with very fair prices. They will get all my business

Pa
Review №54

Check Engine light came on. Did diagnostic and fixed. Could have been an expensive repair somewhere else. They moved the spark plug to another port and it is fine. Spark plugs are in great shape. I trust them and respect their knowledge of Volvos.

Mi
Review №55

Love Dale and his guys! Weve been coming here for 18 years and they have never disappointed.

Bi
Review №56

I have been doing business with Dale and his team for years. You could never find a more honest and competent man. He is also an awesome communicator when the diagnosis is complicated and a discussion regarding options is needed. His work is timely and his prices are reasonable. When there are delays for any reason,he keeps you informed. If the nature of the work results in a high bill, you can have peace knowing the work was really needed and that he will stand behind the work.This week, I dropped my car off Monday afternoon without an appointment for a couple of issues, a bad oil leak and bad brakes.I dealt with Dale’s service writer Travis, who called me back in an hour and gave me the diagnosis and price. After I approved the work, they were able to finish the work at closing time and I picked it up the next morning. Outstanding experience, which for me has always been the case.

Je
Review №57

Travis took care of my tire issues. The whole team was super sweet and pleasant to deal with! They had me in and out in no time!

Al
Review №58

Had them work on My brakes changing my rear pads and resurfacing rotors. I had no appointment and stopped in on a Friday. They got me straight in a couple hours and brakes worked great.

Pa
Review №59

Dale and his crew of technicians have provided excellent service since I began bringing our family vehicles to Complete Automotive four years ago. When Ive had car troubles they were able to get my vehicle in the shop the same day or the next day. They are upfront about estimated costs for repairs and wont begin work until theyve consulted with me. Dale and his techs show concern for my vehicles as if their family members were driving them.

Ba
Review №60

I would not take my car anywhere else. Dale and Travis listen to you. They are knowledgeable, fair and work hard to get you safely back on the road!

Do
Review №61

The entire team at Complete Automotive performed first class service on my vehicle. I have previously spent 45 years in the OEM Automotive business in Detroit and am thoroughly knowledgeable regarding vehicles, their parts, failure modes and the servicing of vehicles. Complete Automotive is an above board company that is worthy of servicing, repairing your vehicle.

Ju
Review №62

Finally an honest mechanic! This place is tucked back from the main road. No fancy signs or latte machines. Just plain spoken, helpful mechanics. They give you all the information and let you decide how to proceed with no pressure. I was told by numerous other mechanics that my tire had to be replaced. Dale took a look and said he could fix it safely and with little time and expense. 10 mins later it was ready and he even refused payment!! Who does that??? Very impressed!

Se
Review №63

I would recommend them to anybody that needs any service done on any car. These guys are genuine, fair, caring and do absolute great work. And not only that, they stand behind what they do. I recommend Complete Automotive because they are not here to take your money they are here to fix the issue unlike the bigger companies.Thank you guys, keep up the great work and God bless

Th
Review №64

I have taken several vehicles to Complete Automotive for various services. The employees are always extremely nice and helpful and the work performed on my vehicles has always been top notch. If I have had an issue or questions about anything it has been addressed promptly and professionally ! Thanks Complete Automotive!

Su
Review №65

Very nice people, worked really hard with the warranty company to get them to pay, but that just didnt happen. Very please with my car, I now have great air conditioner. Their alittle far from me but I would use them again.

Da
Review №66

I’ve been taking my vehicles to Dale, Travis, and the crew at Complete Automotive for several years now. I’ve found them to be timely, honest, and professional. I even recommended them to my mom, and I’d recommend them to your mom, too.

An
Review №67

I showed up without an appointment because my vehicle was making a noise. These guys were so helpful in looking at my vehicle immediately and diagnosing the problem. Highly recommend the repair shop! You will be very happy with their service!

Su
Review №68

I own a Toyota Prius hybrid car. After getting frustrated working with the Toyota dealerships and the crazy prices that they would charge for their services for my car. Its very hard to find a shop that works on hybrids outside of a dealership, and Complete Automotive was recommended to me by a tow truck driver! I really trust & appreciate the knowledge that Dale and his team offers. I have referred friends and they are just as pleased! They are my go-to guys when it comes to my car! Thanks!

Da
Review №69

Complete Automotive did a great job diagnosing recent engine noise, and they repaired according to the expectations they set. I have had nothing but positive experiences with them on 3 different makes of vehicles. They get high marks from me.

Ma
Review №70

So thankful I left my Volvo XC90 with them! I dropped it off, praying they would be able to work on it the same day, and they were so courteous and thoughtful. They fixed the problem the same day and offered a teacher discount! I found my new mechanic! Thank you so much!

Ca
Review №71

I absolutely love the staff at Complete! They are amazing! Always does awesome work on my Honda as well. Will never go anywhere else!

An
Review №72

Very Respectable and will get the job done right. They will go out of the way to knowledge u and Provide excellent Customer service.

Br
Review №73

Was referred to complete automotive by another shop and was very happy to find them. Repairs done quickly and at very reasonable cost. Dealer quotes $680 and Complete did it for $440. will use them exclusively from now on

Se
Review №74

The owner, Dale, is super helpful and very professional. He goes above and beyond to deliver excellent customer service and his prices are very reasonable. I have been a customer for years and will continue to use his shop for my car maintenance. His office staff is also friendly and helpful.

Jo
Review №75

Complete Automotive offers friendly service and good rates and they are honest which makes a difference. They are not trying to overcharge customers or find unnessary repairs. I take both of my vehicles there because they offer very good service and rates, I used to take my SUV to the dealer for all my service but now I take it to Complete Automotive and am very satisfied.

Le
Review №76

I’ve been going to Complete Automotive for about 14 years, and my service is based completely on trust. I think Dale is an honest, kind man and employees wonderful mechanics. If you’ve been frustrated with your car shop, give Complete Automotive a chance!

Ji
Review №77

I have a 2006 Jeep Grand Cherokee Overland with 140k on it. I had an ETC warning light come on. Travis was the mechanic assigned to my vehicle and he started by cleaning the throttle body, after failure replacing it and when that burned up he traced it back to the PCM. Replaced the PCM, WIN module and keys and everything ran fine. About 20 minutes later my Jeep cut off due to a transmission over temp. The radiator fan had come loose. This is not related to the PCM swap nor is it near the same area mechanically. I’m just that lucky of a guy. When it came loose it was still running and put a hole in the radiator. Turns out the fan was hydraulically actuated which I still don’t understand wholly but the fan itself new is $1,200. Travis managed to find a used one swapped it and replaced the radiator altogether for $1,122. Reception was very polite, Travis kept me updated every step of the way and the owner Dale came out to assure me that he and his best mechanics were getting the job done. My car runs great now and during the time it was in the shop they gave me a loaner so I could make it to work. 5 stars all around.

Ty
Review №78

Very clean atmosphere

to
Review №79

Honest fair professional great mechanics, great people thanks to Dale and Travis and everyone had complete automotive

Ed
Review №80

The work done on my truck very professional the employees are very nice I would refer it to all my friends very professional experienced

Je
Review №81

Great personal service. You are a name not just next customer.Love the text communication and the detailed service inspection report!!

Up
Review №82

I have used Complete Auto for personal car issues and for our commercial trucks. They have always been fair and honest about pricing and diagnosis of problems. Everytime they tell me the cost of something, I am always surprised at how low the cost it. The guys have treated me fairly and I am loyal to them and them only. I highly recommend these guys!!

Re
Review №83

Felt very welcomed and appreciated the honesty. So grateful we finally found an automotive shop we can trust.

Wi
Review №84

Very rude and pushing repairs I didnt want done. Also rude with my wife when she picked up the car. Have used them in the past and been pleased, but will not even consider going down there now.

Ta
Review №85

Over charged. Charged $60.00 to replace a fuse after changing the oil.

Ti
Review №86

The guys here are honest, fair & knows what they are doing. Their customer service is cream of the crop & the mechanics rank even higher in my book. Thank you all for the same day service. You all ROCK!!!

Ro
Review №87

You did a great job. Thank you very much. Merry Christmas!!!😊

Tr
Review №88

They will lie and say they know about your car or in my case a transmission get you to bring it up there with the promise of it being able to be rebuilt for a certain price then charge you money to scan it and tell you it can’t be done they can only put in a new one for $4700 instead of the original $2500 took it to another shop transmission was removed rebuilt and put back in my truck in three days no problem they are liars and don’t know what they are doing just a bunch of parts changers

Rh
Review №89

I highly recommend Complete Automotive for any of your automotive repairs. Dale McDougald, owner, really cares about you and all your needs. I had a dealership tell me that I needed to spend over $7000 on my car. I asked Dale for his assistance and he was able to repair my car for $150. Needless to say, I was overjoyed and I will never take my car to anyone else. FYI, you warranty work can be completed by Complete Automotive.

Br
Review №90

The team at Complete Automotive are always honest. I have been going there for about 8 years and will continue for many more.

Se
Review №91

Great service, great price. They are my new go to mechanic.

Li
Review №92

Excellent service both on my van and with me!

Da
Review №93

Love complete automotive!! Very friendly staff, timely when getting work done, and very thorough!

Ja
Review №94

I took my car in for a diagnostic check for a starter / cranking issue and I was very impressed with the mechanics. They did a very thorough check and didnt even charge for the diagnostic check. I would absolutely recommend them to everyone.

Sh
Review №95

High quality service and very friendly group of people.We have been coming to Complete Auto for over 14 years.Our go to for automotive service

Ka
Review №96

Really helped me out of a bindThey fixed my car the same day so I could get to workVery nice and honest folks

Ka
Review №97

Complete automotive has always took care of my family...from start to finish. My exstended family even uses him...he does great reliable work and i will never go anywhere else, now that i found him 6 years ago...defenitly try him out, and see for yourself!

cu
Review №98

I was referred to Complete by a friend who had been serviced by them and found them to represent honesty and integrity as their standard for business. I found my experience to be every bit the same and have the trust that my future experiences will only build on that trust.

Ly
Review №99

Great mechanics that care about you and your car.

Be
Review №100

We have gone to Complete Automotive for over 20 years for all our auto repairs. That in itself should speak for the quality of their work. They are always very friendly.

Information
13 Photos
100 Comments
4.7 Rating
  • Address:200 White Park Dr, Dallas, GA 30132, United States
  • Site:http://completeautomotiveinc.net/
  • Phone:+1 770-505-7711
Categories
  • Mechanic
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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