Highly recommend buying a car from this location! David Jones helped me narrow down my options by showing me the vehicles I was interested in purchasing. He took time with ensuring I knew all the details about each car which ended up helping me with narrowing it down to just one car. Luis Santos ended up helping me purchase the car I was interested in the following day and helped with test driving each car that I was looking at. He made the purchasing process super easy and even went into detail about my payment options. Left the dealership super content with a brand new car. I highly recommend both of these gentlemen whenever visiting this location!

The car buying experience can be frustrating but we worked with David DJ Jones to purchase a vehicle for our daughter. His courtesy and professionalism made our experience one that we wont soon forget. His ability to listen to our needs and assist with finding the vehicle that was perfect for her ensures that the next time we are looking to buy, we will be sure to come back. We wanted to surprise her and he was just as excited as we know she will be to drive away in her new big girl car.

If you are a woman do not shop here. I have never felt more disrespected in my life. As soon as I walked in there a salesman asked if I had just come from the gym and when I said no he said I must be headed there after. I was wearing a blouse and lounge leggings. I already felt disgusted. Then I was fully prepared to purchase a car before they tried to tack on a fee that was not disclosed to me prior. When I said I would go call my boyfriend to talk about it they say “so are we canceling this deal?” To which I replied “do you want to cancel this deal or are you going to give me a minute to discuss with my boyfriend?”. If it’s one thing I will not tolerate it is being disrespected by a man. Ladies if you’re thinking of purchasing here, look elsewhere.

I took my 2018 Highlander in to repair some body damage from a recent minor accident. Jacob Fagraeus was my service advisor and he set up an appointment for me to bring in the car. Jacob was prompt and took photos of the damage. He had an estimate for me in short time and I set up a different time to bring the car in for repair. When I arrived, they were ready and I only spent about 5 minutes at the dealership getting checked in. They did a beautiful job on the repair. While they had the car they checked for any recall/service items and took care of those too. There was a small discrepancy between the estimate and the invoice amount, and they were quick to correct it. Jacob was always friendly and helpful. He always returned my calls and answered my questions. Excellent service, excellent work.

I was extremely pleased with Scott Henderson and the service he provided for my purchase of a Prius Prime. Given the difficulty of getting new vehicles, due to supply chain issues, I didnt expect to get one until next year some time, but he found one for me and notified me immediately.

Do not shop here! I inquired about a vehicle that was listed very well. When I initiated the buying process, the salesman (Billy Goss) sent me the Monroney label and the amount was significantly over the listed price (about 10K over.) He asked to see the price that I was looking at and after I sent him a screen shot and a link to the vehicle, the listing was almost instantly taken down. As a courtesy they offered me a 1k discount, but that is a small discount when the vehicle was listed 10k over sticker. Its extremely misleading and sneaky of a salesman to do and in terms of working with this dealership I would just save your time and look elsewhere.

Went to look at a new family car and I was warmly greeted by Luis Santos. He carefully explained my options to me and put me at ease about the purchase. I hate purchasing a new car but Luis was laid back and not pushy. We talked about what I wanted and how he could make it work. I left with a minivan. Luis is a scholar at his craft and gained a customer for life. I will be back.

I recommend Cowboy Toyota for your repair needs. I recently had a part stolen out of my Toyota Tundra (catalytic converters). From day one Shelly Jackowski took great care of my needs and situation. She picked up my call on a Sunday (her day off). I can say that she went above and beyond the call of duty.Thanks to Shelly and the Staff at Cowboy I have my truck back and without any issues.

Bobbie was just amazing today!!They always have friendly, fast and great service. They also have a nice area to rest while your car is being fixed. I have come here now for 2 years. They are affordable and easy to work with. This is largely attributed to their service and Bobbie today went above and beyond for me, thank you!

Luis Santos sold me a car. Made the application and process so easy. Made me feel like I was at home. Came in with $1,000 in hand and drove out the same day in a used, close to new car. 100% recommend this place for all your car needs.

Monica was excellent! She really helped me out with picking out my new car. I definitely would recommend asking for her. She is also Bilingual which is great for Spanish speaking people that are looking to buy a vehicle.

Buying my car was a quick and easy process and Monica was great. We had to pick up our car the next day because it was being detailed. Monica came in on her day off to hand off the key. I needed to get an extra key made, which meant a service call. It took a few calls to get to the right person, but once I did and came in for my service appointment, everyone was very nice and professional. I feel like I was in and out of the dealership in a timely fashion.

The worst car buying experience Ive ever had.• Drove across Texas to find a new Toyota for family of four.• Went to Cowboy Toyota.• Salesman had no interest in selling a Toyota to me. Put no effort into it because in his words,Toyotas sell themselves, I dont need to. This car will sell regardless..• Salesman kept my license. Even after I left the lot. Wife went back for it same day. He wasnt there. Had another employee search his area to find a stack of other peoples IDs. Mine wasnt one of them.• Drove back across Texas with no license.• Having to take off work time to get a new license.• Id recommend Toyota of Dallas. The team over there did their best to sell me a car. Even though they are the largest dealer in Texas, you would think that your purchase was the sell they needed to make it to the next day. The team is awesome and did their best to help me find a car even with the situation Cowboy had put me in.

If you want the TRUE TOYOTA EXPERIENCE GO ELSEWHERE! We purchased TWO brand new vehicles from this place! Our Highlander Platinum had issues after driving less than 10 miles. Called the dealership & was ASSURED they would have someone bending over backwards to fix this. Took the day off of work and went to the service department (driving over an hour back to dealership) & nobody knew what was going on and the lady was SOOOO rude! My car now has over 150 miles on it ALL from driving to & from the dealership & still is not fixed. My recommendation is to go to Toyota of Grapevine (they didn’t have the vehicles we were needing, but we should have just ordered them)! They are STELLAR when it comes to customer service!

Very unprofessional and poor service. Clueless to customer service. Clearly no communication whatsoever within the staff, so what kind of satisfactory business can you expect... Ill take the majority of the blame for even thinking this was a class act dealership. Not even close. When you see the name, Cowboy Toyota, dont even bother. Very much so, a WASTE OF TIME!

Went in for a airbag recall, oil change and tire rotation. That was my first time goi g there, so I really didnt know where to go. I went in one of the service center rooms where the employees sit. The lady didnt acknowledge me when I walked in. She picked up her phone and made a call while I stood there, so I walked out tried another area and the guy there was helpful. He told me where to bring my car to bit he forgot to let them know I was waiting, so I waited over 2 and half hours on my vehicle before I got up and asked someone about it. She was nice and apologized for the wait. She said she didnt know I was there waiting. She was really nice. I wont totally scratch the place off. I may try them again.

Great service from Shelly! Would have been 5 stars if we didnt have to go straight back because lights came on the dash. They took care of it straight away!

Always the best personnel in service! Very attentive and will let you know ahead of time the cost estimates; They will also work with you with your budget in mind.

We had a great experience. Madelyn was very helpful over the phone. Liane made everything go smooth. We were in and out with a new truck so fast. The process was so easy and fast. This is the second car I purchase here. I always recomend my family and friends ti come here.

Leesha with the Service Department was a great help when I took in my RAV4 for its routine service appointment. She addressed all my concerns, kept me up-to-date on the status of my vehicle, and even was so kind to park my car and leave the keys with the showroom receptionist so I could pick up after hours.

I happened upon Liane a few months ago when coming in to look at an SUV. She was helpful, warm, just a great personality. We didn’t end up buying right away due to a lease not being up yet but went back this week and purchased a vehicle from her. The whole experience was the perfect mix of laid back and efficient. She’s knowledgeable, responsive, professional, genuine, and I enjoyed purchasing a great vehicle from this dealership.

You can buy a vehicle here quite easy but if you want licensing and registration to go with it thats a different story. We purchased a 4Runner in mid May. Paid TT&L at the time of purchase. As of today August 18, we still do not have plates or registration.We have called multiple times since our temp tags ran out on July 12.Each time we are told the same thing, You will have them in a day or so.They did send us a new temp tag. However, without the registration we can not get an inspection sticker in our state.Incredibly frustrating!

Cowboy Toyota took great car of my elderly mother when she bought her Camry. The sales team was patient, honest, and didn’t try to sell her things she didn’t want or need. I highly recommend them!

Always taken my car here and they always take great care of my vehicles..great friendly staff

Had a great experience with Carl at Cowboy Toyota. He worked hard to provide excellent customer service and went above and beyond to find me a new Toyota Tacoma.

I like bringing my Prius here for maintenance because I prefer to have a Toyota technician work on it. I also like that no one harassed me to sell it and buy a new car. Price is about average for synthetic oil change.

I am Always having a great time here 🤠 leesha always comes through for you and will work with you and get you what you need done asap. Highly, and i mean highly, recommend this cowboy toyota!!!! Yes. 100000000193820/10

I worked with Sal Martinez on the purchase of a new vehicle. He focused on what was important to me and my financial needs. I do NOT like the constant back and forth you get from some sales people. He was honest and upfront about that and got me the deal I was comfortable with. I did not have to spend all day at the dealership. He was able to get me into my new vehicle in a matter of a couple of hours. Five days after my purchase, I found out I left a very precious item in my old vehicle at the dealership. I reached out to Sal who immediately requested a porter to do another search of the vehicle. It was found! Sal was easy to work with and seemed to genuinely care about what mattered most to me - reliability, pricing, support and honesty. I feel like I got all that and more from Sal Martinez and Cowboy Toyota. I would definitely recommend you go see them.

Great trade in experience w Luis Santos. Traded in my Nissan Rogue for a Toyota RAV4 and the process was smooth and efficient. Would recommend him and cowboy Toyota to anyone.

They always greet me with the utmost positivity. I actually bought my Camry at sport city but I use Cowboy for my services because I prefer their customer service. Today I went in for a safety recall on my car. When I dropped off my car I told the man working about something that was wrong with my car just having conversation and when I picked it up they had fixed it. They made my day and saved me so much time and money. Thank you Cowboy!

Based on my friends advise, I went to COWBOY TOYOTA, Dallas with my friends to purchase Toyota Camry SE Hybrid 2020 Model. We were greeted well by DJ (David Jones - Sales Rep) and he explained well about all the features of the model and DJ gave me the car key for a Test Drive and it was a great experience. After coming back DJ introduced me to Josh Stevens - Manager. Josh helped me to get all available discounts and helped to finalize the deal. Both Josh and DJ were practical and gave me a very satisfying quote and finally Gabriel - Fin Mgr at the dealership quickly explained about loan and repayment options. He just took 10 mins to complete the paper work. Total Process took around 2 hours and 30 minutes and finally came back with The Best Hybrid Sedan of America from Cowboy Toyota. Thank you for the best service provided by DJ and Josh and expect Cowboy Toyota to continue their best work. I Would Highly Recommend People to meet DJ and Cowboy Toyota for the best deal and best car.

Great costume service! Definitely recommend.

We been loyal service customers at cowboy Toyota, with 3 vehicles actively being serviced here. Took our tundra for an issue with the 4WD. I paid for the $150 diagnostic check and yall said it would $4000 to repair. Took it to a local mechanic who replaced the 4wd switch and fixed the problem for $250. So disappointed with this business practice. Will not be coming back anymore and will never buy cars from here either. We were a month away from trading our tundra in for land cruiser,.glad we found out early.

Expensive and time consuming. Would not recomend for low budget

I cannot believe the high reviews of this dealership. I set up a 30k mile service for my Tundra yesterday. I was told that this would be $670. When I questioned what work was recommended, I was given a whole page of “recommended” changes. I called Lobb Toyota in McKinney, and asked what they recommend. They said there were 3 options…$250, $400 and $600. He said unless there were obvious issues, they would recommend the $250 option. I was never offered this option from Cowboy Toyota. Can’t trust these folks. Will never go back.

Super friendly & knowledgeable! Billy Goss gave us great service. This is a great dealership that goes the extra mile.Extra clean restrooms & courtesy facility.

Took my 4runner to this particular dealership for the first time for 115k mile service. Had brakes done and a tire repaired. Ms. Bobbie Adkins was my service advisor, and she is wonderful and kept me informed throughout the process. The shuttle service was also prompt. Will return!!

I take my daughters car for service at Cowboy. Its easy in, easy out. Theyre quick, the prices are fair, and theyve never tried too hard to upsell me. No complaints.

Worst experience ever second time taking my car for service. When they sent a email survey you can’t actually rate them 1 star. Complete scam artist. Talked me into buying tires the first time I went there and lied and said they had a guarantee. When I get a nail in one they aren’t covered because my car is a Lexus. Waited two hours for an oil change and to be told tough luck on the tire after seeing my car sit for over a half hour. Their service center is a mess don’t take your car to them.

Great place. Love the atmosphere and excellent customer service. Ask for Walt___ very patient, goes out of his way to make sure your satisfied,most important a gentleman. Highly recommended☺️

Was greeted by my service advisor, John who handled everything

Avoid. The service department is incompetent. They waste your time every time you go in. You can have video of what is wrong and they can never find it. They charge you to replace things that were supposed to be replaced in the big service. They are RUDE. And lastly, they don’t read the notes and cause you to have a huge waste of time.

My previous experiences elsewhere have been once the sales person closes the deal, they no longer pay you any attention. Liane went out of her way to make me feel welcomed when she saw me in service. Shelley could not have been kinder or more thoughtful. She went above and beyond to make me feel valued and to ensure I was completely satisfied with the service I received. There is a Toyota dealer closer to where I live, but I plan to have my car serviced at Cowboy Toyota because of how they treat their customers.

Purchase of a new 2021 Camry Hybrid was smooth and easy. Josh Stevens the new car manager was great to work with and made it an enjoyable transaction. Nate the salesperson was pleasant to work with.

Great service. Looked up a recall let me know status of it. Several people greeted during visit. Service was a little long but I did not schedule an appointment and was a walk in

Cowboy Toyota does great service work. They explain what theyre planning to do, call with anything they find and do the work quickly.

My sales person Monica was great and helped me get the vehicle I wanted so kudos to her! The service department is what I have an issue with... was told that my warrant covered a problem I was having with my door. When I took the car to get it fixed, I was told that I basically don’t have warranty. The wanted to verify if I had warranty and they would call me back the following day but never did. They basically give you the run around and you’re better off going to your own personal mechanic than getting the vehicle fixed. I would only suggest buy a brand new car from here. Don’t buy used because they may have problems and your warrant that you supposedly have won’t cover anything

Our experience here is always great. Leesha Barnes, our service advisor is amazing. She always keeps us informed and makes sure to get us in and out quickly. I wouldn’t go anywhere else for service for my Camry.

Justin Auchter was very professional very polite very knowledgeable about my vehicle.

Really friendly and they work really fast and they don’t hide anything from you like other dealers. They update their website very quickly and really recommend it.

Bob canyon is the owner and doesn’t care about customers I heard him tell employees they can talk to customers however they want

Wow, can not tell you how blessed we were by the team at Cowboy Toyota. As retirees working to help our son get through seminary debt free we have to watch all of our dollars. So we made a plan to buy a used car after ours was totaled and when we shared the financial plan with our Sales Rep Luis Santos he quickly said he could help us reach our goal. Partnering with Sales Manager Brad Allen and Finance Manager Brett Eising the team quickly made our goals happen. No haggling, no fuss, straight up We can do that . We are still kind of shocked at what all Brett was able to do for us. Boom we got the car we wanted and will continue to be Cowboy Toyota customers and recommend you stop by when you need a vehicle as well!! Thanks Cowboy Toyota

Great service center! They were very efficient and help one another with customers.

The facility wad clean. Everyone wore mask and appeared to follow the safety protocols. The staff was businesslike and I got out of there fast. I was happy with them

If you have to get any repair work done under warranty stay away from cowboy Toyota’s service department. My new 50k truck had shaking issues at 15k and every time I took it in they would just balance the tires or align. After the 4th time back they just said it was just normal for tundras. So I test drive another one and proved my point that other tundras don’t shake and my truck still has unresolved issues. Joe Hatcher refused to take a look at the suspension and Brad told me I was still under warranty but that I had 3 options. 1. Sell the truck. 2. Trade the truck there. Or 3. Take it to a Toyota dealership that would look at the suspension. I’ve owned the truck 2 months!!! They only want to work on easy repairs. I don’t understand how they can run a business like this. Stay away from them.

Excellent customer service! Luis Santos helped get me in a good reliable car with low mileage. He was with us though the whole process from the moment we stepped on the lot until the deal was signed! He made sure my car was detailed and walked me thru all the extras on my car. Very pleased with the whole experience and will definitely be returning for our next car purchase with Luis.

Please put the vehicle under my name Jodie L Khan. Unfortunately my father Donald H Loucks has pasted on to greener pastures. Everything else was fine except the shuttle never called my name. Jacob was very nice courteous and professional.

Easy in, easy out, professional, and no bull, no surprises. The way it should be.

D.J. was the best. Very knowledgeable of the product and very professional. I would highly recommend him to anyone looking for a good deal on a used car.

One of the best experiences in my life, everybody was super nice and friendly with me and my family specially DJ. OMG DJ IS THE BEST!!!!Thank you DJ for helping me make of my dreams come true!!!

Amazing experience working with Ken! Professional, courteous and so willing to help me! I will recommend Cowboy Toyota to everyone!

Shelly in service is the best she treats you like family thanks.

Bought a used car here and it turned out to be a really good car. Not so much for the individual I dealt with. They will tell you anything to get you to buy the car. Number 1. If its a used car, have it checked by your own mechanic, including computer diagnostic. The dealer will clear all the codes. Many people state they bought a used car and sometimes, the same day, the check engine light comes on. It will be all on you. They will not help you because it wasnt on at the time of sale. If you have a tire or battery problem dont bother taking it back to the dealer. Unless they will give you a new one free, dont bother going back, you will waste your time.If you are buying a new or used car, good luck. Before you drive for some kind of a special, have them send a picture of the car and VIN. When you get there they will say, too late we just sold it, so unless you put up a deposit, youre out of luck.Instead of buying a car, lease it. Its funny how the factory warranty is 36 months and their lease is 39 months. Dont fall for that. And make sure you watch Kevin Hunters excellent videos on buying or leasing a car. If I was buying a new car today, I would offer no more than invoice minus the rebate and they can take it or leave it.

Integrity or lack of carries a lot of weight to me. I have been charged 3 different prices for an oil plug gasket. The first time the employee tried to double the price and I spoke up and then he basically quoted the right price. The next time he charged me a third more and I paid it but I will not go back. Sports City quoted me the right price, so I will go back to them. If I cant trust you with a little, I definitely cant trust you with a lot!

Shelly is the BEST! She is always ready to take care of my car every time I bring it in for an oil change. Im amazed at how much she knows about vehicles. Shelly is a valuable employee!

You only have 1 used car under 10k? I find that hard to believe. Lost a customer for life- went to chevy down the street and gave them a nice commission instead. Worst dealer ever

Great service, as always! And quicker than usual.

Update...its been a few months and I am still getting screwed. They promised that they were going to take care of my license plates. I kept them..I didnt want to risk it. But today I received a toll tag invoice for the car I traded in. How does that happen? I wish someone would be able to help me. I bought a used kia in November and I believe the battery is defective but everyone is giving me the runaround. Go here, go there ...but dont come to us. *sigh*.

I tried working with a couple of other Toyota dealers, what a joke !I didnt have much hope when I went in to Cowboy Toyota. Pedro and James completely turned it around for me. No Bull, No Hype. Just good honest guys willing to do all they could for me...

Never coming back here. The interactions Ive had with their team members makes it feel like they dont know whats going on.They couldnt explain to me why my TPMS system was not calibrated properly.Also, I had a flat tire and I took my vehicle in. They didnt have my tire in stock but they said theyll keep my wheel and the tire will be ready in a few days. I called a few days later and asked if my tire was ready, they said yes and I scheduled an appt at the end of the of that day. I was told it would be a quick stop for them to put the wheel back on and Id be on my way. I ended up waiting over an hour and they basically closed the store and my car still wasnt ready. I was told that they had the tire but they did not do any prep work to get the tire on the wheel so I could be in and out.

This is my second visit to Cowboy Toyota Service. Was treated so good on my first visit I decided to come back and see Shelly again. I was not disappointed at all. Friendly, professional and quick service. My 30k service is up next and I will be back to see her again.

Honest FOLKS great place

A big Thanks to the toyota cowboys family and to Monica Garcia for a smooth process on purchasing my new truck! Monica your the best!

Great advisors. Always ready to address any issues with the car. But the wait time can be a little long.

Had a wonderful experience. Found a vehicle online, got preapproved and went to the dealership. They had the car ready for me to drive, told them what I was willing to pay, gave them my preapproval and was on my way within 90 minutes.

HORRRRRIBLE SERVICE! My car sat on the lot for weeks because no one called to let me know it came in or would even return my phone calls / messages. So frustrated with this dealership.

Ive worked with a lot of dealerships before but none as professional and honorable as Cowboy Toyota. Roger (Rogelio) was exceedingly helpful and made every effort to make the process as smooth and timely as possible. I didnt end up going through with a purchase but when the time comes to purchase I will definitely keeps this dealership in mind.

Rodney was amazing ask for him in new sales. And the finance department was also amazing as well. Fast and easy. Know their stuff and are organized.

Finance department person cheat and I am trying to reach them for last 3 weeks and even I can not hold of manager too.

I have worked with Luis Santos in the past and will continue to work with him in the future. Luis is a smart no pressure type of salesman. He works hard to earn your business and strives to satisfy his customers as he has done that for years for me personally. Service during and after the sales puts Luis far above the rest. If you are in the market for a Toyota go and see Luis at Cowboy Toyota. He is the most knowledgeable hardworking salesman that you will ever meet.Amazing buying experience from start to finish. Thank you Luis!!

Dealer is very clean and looks very organized. I’ve always received a thorough detail of the services done on my vehicle and all my questions have been answered right away leaving me very satisfied. I live about 30min away from the dealer but that does not stop me from getting there as I feel taken care of, safe and secure with Cowboy Toyota. Staff is very friendly and knowledgeable, ever since I moved in from Miami, I’ve worked with Mr. Justin Auchter. Good job guys! I’m in with you!

Excellent service comparable to sewell!

I have been to Cowboy Toyota for service twice now. The first was a routine oil change; very simple, easy, and ideal. The second was for potential warranty work on my 4Runner’s suspension; it’s less than a year old and I’m hearing some noise in the rear shocks/bushings.I called last week on a Monday to set up an appointment to drop it off and to take home a loaner vehicle. The representative on the phone said that the earliest would be Wednesday 12/16 (today) to get a loaner. I set the appointment, but did not receive a confirmation email; first red flag.Fast forward this morning at 7:30, I arrive to my appointment only to discover that there was no appointment in their system. While they said they could get my vehicle in for service, they did not have any loaner vehicles available until the 21st. The service rep offered only to take me home via courtesy vehicle, but I would need to come back via Uber to pick-up a loaner, if one even became available. That just wasn’t an acceptable answer; I had scheduled an appointment for a loaner and expected my appointment to be honored. So, I took my keys and decided to leave.Many folks don’t have time to go back and forth on work days to dealerships. It’s why appointments are setup and a process is put in place by the dealer to facilitate. I rely on my car for work and to help my elderly family members, which is why I was so adamant on getting a loaner. I have to have a car.When a dealership messes up like this, it should be their first priority to make it right. Cowboy Toyota failed to do that today, and thus won’t be earning any of my future business. This isn’t the kind of service you expect when you purchase a $50k+ car.

Billy was very attentive, and helpful. When we selected our vehicle he went over every gadget the car had and explained its functions.

David Ruiz was very fast and attentive when helping me buy my car! He definitely made the process very smooth and easy. Thank you for such a great experience!

I made an appointment online. It was easy and quick. I showed up at appointment time. Everyone was quick to help and very friendly and surprisingly honest. I had tire rotation and balance done with an oil change. It took about 30 minutes and I was out of there. Great experience.

I was highly dissatisfied with the customer service from the service department. Although I had an appointment, I was put off once I got there and the lady who ended up providing me with service, treated me like she did not want to provide service. I have a 2016 Camry, which she stated she was not able to order a replacement tire for. She stated the providers did not sell that particular brand that my car currently has. It just seems like there should have been another option for me, but none was offered. I ended up going across the street to Young Chevrolet. They were able to order me a new tire for my TOYOTA Camry. I was so disappointed in them, yet so pleased with Young Chevrolet customer service. I will more than likely purchase my next car from Young Chevrolet.

Amazing experience! Luis was very responsive, worked with my quick timeline, and helpful with surprising my daughter with her first car.

I had the best experience with this dealership. LaTrice Johnson and the internet sales team were great! No pressure, just honest hard work. Sometimes dealers get a bad reputation, so I felt it was important to notice the ingerity they had and making everything so easy! Thank you Cowboy Toyota! I highly recommend anyone looking for a car to reach out. I will do business again there in the future!

My service rep misdiagnosed my cars steering problem as an alignment issue, and billed me for an alignment adjustment only for the next rep to tell me the real problem is my tires and it didnt need a realignment after the fact. My car still has a problem and Im now down $80. I couldve just lit a few 20s on fire and done the same job in a fraction of the time. God help me if I have the misfortune of getting service at this place in the future. Thanks for nothing.

Leesha Barnes is hands-down the best service advisor to see. I have been taking my Toyota to her for almost 5 years now (I followed her from Toyota Dallas) and my 2016 Prius still looks and runs like the day I bought it. She is a no non-sense kind of lady who has never tried to push items on me that I didnt need. She takes the time to really explain things to you and the mechanics behind the why. Its refreshing to see a knowledgeable woman working in a male dominated field; this is why Im a loyal customer!

Had such a great experience working with Luis Santos. He got us into the right car that fit all of our needs and wants for our family. He answered all our questions and had a smooth buying process. I recommend calling him if you’re in the market for a new car! Thanks again!!

Great customer service.

Luis Santos made my purchase experience very easy and fast. There was no time wasted as he did everything over the phone and when I arrived to the dealership everything was ready to go. I am very happy with my new truck and very grateful for his attention to detail.

Excellent please, except John Peña, rude and unprofessional. The other people excellent service.

Best price and service.

Dont believe nothing they say. They are full of it . They are so desperate to sale a car that they ran my credit 4 additional times without asking which are hard inquiries

I have been getting my car serviced by Cowboy Toyota for years now and I continue to appreciate their knowledgeable staff and work that is detail oriented and timely. The manager, Jacob, lets me know in advance when there are additional costs and the severity of what needs to be done. I appreciate being able to use a loaner while my car is being worked on. Thank you Cowboy Toyota!

The most dishonest people to work with especially DJones and their shady manager. Run run run….

Staff is kind and helpful. Clean facility. Buy from them & use the helpful service team for a great car that lasts!