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Budget Auto Body Shop & Audio
3530 N Buckner Blvd, Dallas, TX 75228, United States
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Budget Auto Body Shop & Audio
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Ar
Review №1

Went in there the other day to deliver some parts and these people had a 30 inch rim and are beautiful had a vehicle that it would fit it sure would look good my name is Arnold and I approve this message

La
Review №2

Did a great job on my car! Really reasonable and I dont feel they cheated me because Im a women. I was very comfortable with them and please with their services.

Ro
Review №3

November 2020. I would like to thank Sam. He was very polite, knowledgeable and professional with my auto repair. He was also able to address underlying issues related to my car and make repairs within my financial budget. I also appreciate the free towing I was able to utilize after my auto accident. He was also able to provide state inspection so that I didnt have to get it done at another location. He had my Equinox in running condition within an appropriate time frame and allowed me time to test drive my automobile to confirm reliability. All in all, I highly recommend Budget Auto Body Shop and give it 5 plus stars. Will definitely return if need be in the future.

D
Review №4

Very easy to deal with! Service was done quickly and was well done!! Car was cleaned before pick up.:)) Thank you Sam !

Sh
Review №5

I redid my system here. Their radios have warranties and they dont give you grief if theres a problem. Ill actually be paying them in a few days for a back up camera. Good prices

Ea
Review №6

I took a car that was being given to my daughter who lives in Washington state to this shop. I asked them to check everything and to let me know about repairs so that both my daughter and I could pay before she came down to Texas. I explained that I wanted to ensure that the car was safe since she was coming down with a friend and driving across country back to Seattle. They assure me that they would let me know & get back with me. After leaving the car, there wasnt a follow up & it was very hard getting in contact with them over the phone. No one hatdly answered and after the car was fixed, another auto shop called ace in mesquite noticed a potentially fatal issue in which the axle was worn and broken. I was able to get it fixed at the other auto place but am somewhat disappointed that this shop missed something that could have ended tragically. Im just glad that it was caught in time.

Ly
Review №7

Great service job 👏

Va
Review №8

Its a half a day this place was the best choice that I ever could have made.I took my car there and it was done within 48 hours the dent looked it so bad on my truck. When I drove up to get my car and looked at like a brand new fresh off the lot.I recommend this place to everybody that need body repair for their vehicle. And its also affordable for anyone. And it was great customer service skills great communication all during this process. Thank you Budget Auto for your awesome job and making a happy customer.

Aa
Review №9

Had my 2004 Chevrolet Avalanche repainted as well as the windows repaired in the rear of the cab. (Have to reschedule the windshield replacement from a rock-crack due to a schedule conflict on my end, but this stuff happens.) They were fast, courteous, and professional. They gave me a custom color to match my business colors and brought the old molding back to life with some fresh bed-liner. It’s really made this old work truck look new and has helped to bring it into the 2020’s. Definitely will be coming back to have a reverse camera, updated stereo system (current Bluetooth cuts in and out) as well as whatever else catches my imagination. Love this old truck and I’m happy to have a reliable place to help me keep it up to date. These guys are awesome! Thank you!

El
Review №10

Honestly. One star is because the owner lowered the price after quality was not up to par. Second star for quick work.After the service and price was verbally agreed upon, vehicle was dropped off, and card acceptance stickers on the front door noticed: The work was completed half-way. There was a piece of my mirror missing (later was found under the hood by a mechanic). Quality/coverage of the paint job was patchy, I asked for it to be retouched and the mechanic argued, but took care of it. Still wrinkly looking, but acceptable. When the owner was called to solve the problem, the mechanics lingered behind him making faces at me, snickering. UNPROFESSIONAL. The owner during the discussion was calm, but MISOGYNISTIC. He ACTUALLY SAID: “You talk too much” AS HE TOUCHED MY FACE — DURING A **PANDEMIC**. The owner lowered the price due to “not wanting to argue” and would only alter the price IF I MADE A POSITIVE REVIEW. Needless to say, I don’t lie.NEVER COMING BACK.

Je
Review №11

Great service in the audio department. Very competitive prices. Honest management. I WILL refer and return for future work!

Kh
Review №12

Great worker very genuine and want try to get over on you. This is the 😁 best place to take your vehicles for mechanical work or even tint work. I got my Dodge Challenger tinted and some other work done and they are amazing when I say the best tinter in the city!!!! I could have my windows down soon when he was done no bubbles !! I have had so many cars tinted in my time that I have had to take back for them to redo several times before they got it right. and believe me when I say he is the best please go visits them u will not be disappointed.

Ti
Review №13

Prices are fair and they appear to be honest about what is wrong with your vehicle.

t
Review №14

I was worried about the colors blending well together due to my front bumper being wrecked.. But the guy did an amazing job.. Even my family and friends complimenting my car.. Looks brand new off the lot.. And the time he mentioned to have my car done.. They did..

Jo
Review №15

The audio guy works alone i get it but hes unprofessional and probably needs some help up there. My friend has ben sitting there 2 hours for him to fix the power to her windows he failed to re connect on a previous install. So needless to say ill never go there.

Ma
Review №16

Very friendly, Hassan thank you for . Fixed my car in about 2-3 hours after arrival at offices. Insisted I inspect & ask questions before I sign work order and pay. Also gave me a car to used until my car get fix a great price and additionally a great quoteAll the stars *********Recommend you to go there and don’t worryAbout the bad reviews they because they don’t haveMoney to fix they cars

La
Review №17

Good work. Somebody did a hit and run on my car in the back and they fixed it real nice. Definitely would go back

De
Review №18

Finished car on date promised.... delivered car..... an car looked amazing.... everybody was super friendly... would definitely be back if needed.

mi
Review №19

Now I am an official member!The service was quick and fast,with a great price!I know the shop doesnt look like much but I will definitely send others....

Ri
Review №20

Easy, good and fast service 👍👍👍😁

Zh
Review №21

Had a totaled bumper and headlight. It was completely repair with new bumper matching original color. Took it in Wed. told me it would be ready by Mon. They called me Saturday saying it was ready for pick up. Plus a car wash.

Ka
Review №22

I was referred to the shop by my dad. Brought my car to be repaired for a great price, and it was done in a reasonable time. If I have any other issues I will definitely be coming here again. Thanks Sam & the team

Le
Review №23

Sam was great! My car got back to me in excellent condition. Customer service and communication was beyond expectations!

P
Review №24

Sam and his team are awesome. After my sons car accident I didnt think anyone would be able to fix the damages. Not only did they fix it...they did it at a fair price and in a timely fashion. Sam is straight forward and very honest. I would highly recommend their services to anyone.

Ta
Review №25

Great. Friendly n quality products

Fr
Review №26

The work is excellent with very reasonable rates if necessary would definitely use their services again

Sh
Review №27

Nice Guys Good work ❣️

Pe
Review №28

Sam is great..he kept his word and delivered everything as he pronised and on time as well..I will have more work done. I HIGHLY RECOMMEND HIM!!

Ah
Review №29

Good service.

Pa
Review №30

They do really good work @ reasonable rates .. I love Sam!

Ha
Review №31

Took care of our SUV after a small accident. Nice staff easy appointments. Pleased with my experience.

Tr
Review №32

Had body work done on my 2014 ford Mustang. They do great work. Very nice owner, he took care of me. The work was done fast.

Be
Review №33

Very good service. Sam gave me a time frame of when the work will be completed and it was done. My car look the same as when I purchased it. Thanks Budget you have my vote!

Ch
Review №34

Do not take you vehicle to this establishment. The owners name is Sam very rude and very unprofessional with no customer service skills. For one I contacted Sam through email and sent him some photos of my vehicle that needed to be fixed, it took him forever to send me an estimate and I kept having to call to remind him that I was still waiting for an estimate. I finally got an estimate and agreed to the price however he told me that he doesnt have time to look for the parts because my car was built in 1996, so he told me that I would need to buy my own parts. Bad customer service.Never the less I purchased my own parts online. I mean how does a body shop a place that fixes cars, that they cant handle the job and you need to help. Wow! Isnt that what I,m paying you for? So parts come in the mail and I had to deliver them my self to his place of business a whole week passes by and I call to see what the status is of my car to find out that the fender didnt fit. Second bad customer service.Why did I have to call you to find out a week later that the part will not work really? Your suppose to call me Im the customer remember. Then Sam tells me that I need to find another part. Third bad customer service because as the owner you should take the initiative and find the part. I am the customer I cant stress that enough.So another week later I call to follow up and he says that he is still waiting for the fender mind you this Im the one thats always calling them for follow ups on my vehicle. Another week later the part comes in the mail and they start working on it again. Were now three weeks in. After the part comes in and it gets put on I never get a call saying that its ready to be picked up so I had to call them. Were now a month into this fix.I picked up the vehicle and inspected it and come to find out the side mirror is broken the insulation for underneath the hood is missing and my hood does not shut properly. I took it home because I had to make it to work on time and didnt have the time. So I take it home and half way home the brand new bumper that was installed by Budget Auto Body Shop cracked in two places in the front and on the side and the hood pops up on the road. I called Sam and he said that he would take care of the bumper and the insulation underneath the hood and the latch to close the hood. So about two days later I bring the car back and show him the damages to the mirror and the missing insulation peace and that the hood doesnt close he said he would fix all but the mirror.I drop off the vehicle once again that same day. Again no follow up phone call, I drive by the body shop to see whats going on and he tells me that I need to buy another bumper as the warranty doesnt cover parts that I brought. So at this point Im just fed up with this place and I get another bumper. Bumper comes in I drop it off. We are now into two months getting this car back on the road. So another week passes by and I call this time and I ask did he replace the insulation peace underneath the hood and responds and says I never said I was going to fix this. Unbelievable.Then I say that you advised me that you would fix everything but the mirror he responds Listen I just had a family member that just passed and Im going to hang up on you because I dont want to hurt your feelings. Wow great customer service guy! So another week passes and I call once again to see if the car is ready and they tell me that they locked the car and cant open it. This is crazy. Then I said how come I wasnt called they lie and said we did try calling. I drop off my clicker two days pass by I call again to pick up my car. This place is highly unprofessional with no customer service experience. I repeat do not take your car here! Bad service.

To
Review №35

Billed me $180.00 and did nothing.

Jo
Review №36

Great customer service. My car damage was repaired at a reasonable price.

Ch
Review №37

Had a damage wheel they fix it for a reasonable price an got 2 tires for a great deal definitely recomend them.

Mi
Review №38

Sam has repaired both my vehicle and my daughters vehicle. He does excellent work at a fair price.

Al
Review №39

They are quick and very reasonable

do
Review №40

I went to get a oil problem fixed on my challenger and never had a issue since!

Ke
Review №41

Man running around claiming to work for this shop offered to repair a small dent in my tailgate for cash, he completely destroyed it. What was a small quarter size dent is now the size of a basketball and all the paint cracked and broken! Dont do it!!!

Da
Review №42

Greaaaatttttt place to get your car repair

Sh
Review №43

Awesome job thanks

Pe
Review №44

Scam artist

Jo
Review №45

Very helpful

Ch
Review №46

Cheap and Good

Hi
Review №47

Good prices

Ra
Review №48

Very expensive

Sa
Review №49

Friendly guys

Wa
Review №50

Slow

Ed
Review №51

Very bad serviceSuper bad service, my car is worse after it was supposedly fixed by professionals, they have nothing!

Ro
Review №52

I have a friendship

Information
100 Photos
52 Comments
4.3 Rating
  • Address:3530 N Buckner Blvd, Dallas, TX 75228, United States
  • Site:http://budgetautobodyshop.com/
  • Phone:+1 214-824-9922
Categories
  • Auto body shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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