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Sparks Appliance Outlet & Repair Services
4744 Gretna St, Dallas, TX 75207, United States
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Sparks Appliance Outlet & Repair Services
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Su
Review №1

My husband and I were absolutely elated to see a new, small business in The Colony with super friendly owners. Tatianna & Shannon definitely took good care of our needs. We purchased a snazzy, new refrigerator for pennies on the dollar!!! The store had the appliance delivered to our home, explained it’s features and made sure that we were all set. We were relieved to not have to worry about wrestling with it to get it in the house. This clean & cozy store has the best bargains on everything; washers, dryers, freezers, garment steamers, dishwashers—you name it!! The extended warranty was the icing on the cake!! We referred a friend to the store. Our friend has also referred a friend. We anticipate being a loyal customer for years to come! Thanks Sparks! Welcome to The colony.

Ti
Review №2

OMG! I had the nerve to go to OfferUp for a washer and dryer. Water all over my floors. I called Sparks Appliance Outlet and I can wash my uniforms at ease! Thanks for blessing me with a brand new stainless steel washer and dryer. A happy woman officer! They gave me the Business! 💯😂😃

Si
Review №3

Tatyona was nice kind, gentle and patient and explained the finance process and I was comfortable making the purchase. Dylan and Shanon are amazing! I purchased and received my product same day! They were patient and even explained how to use my products and made sure I was satisfied with my purchase before they left. I’d highly recommend their products & services!

Ja
Review №4

Sundays they are available by appointment ONLY (according to the website and info on the front door of their establishment). Regardless, we called to see if we could see their washer/dryer inventory. Shanon picked up without hesitation and we agreed to meet at their Dallas location 45 minutes after the call. Shanon and Tatyona arrived shortly after us. We got to see their washer/dryer inventory, and we found the washer/dryer combo we wanted and at an amazing price. Shanon and Tatyona were completely transparent, very nice, courteous, and informative. I 100% recommend this establishment and will be back to shop for more appliances in the near future!

Em
Review №5

Shannon was so incredibly helpful during this whole experience. We were at the new location in the colony and it was a great experience! He was very very accommodating and the prices were excellent. Could not have asked for a better experience!

Me
Review №6

We purchased a refrigerator, washer and dryer from Sparks. It was such an easy process and the customer services was outstanding. Anyone looking for appliances should consider purchasing from Sparks.

Jo
Review №7

This was such a great experience!! Shannon went out of his way to get my delivery an hour away: I got a fridge, washer and dryer and could not have asked for a better situation. Spark appliance is awesome!

Em
Review №8

Great customer service always reply on time and give you the best deals in town make sure to come check them out they have quality appliances !

Li
Review №9

Owners took time to make purchase personable..help me shop within my budget didnt just want to make a profit..the service was appreciated..I love my new thin LG crate gray washer and dryer..

JA
Review №10

We visit from Grand Prairie TX, nice appliance store, Shannon and Tatiana very helpful answer all my question, Great price for my refrigerator and No Sales pressure here, overall very fun experience buying appliance here. Our Family will be back for appliance need. Thank You!!!!

Sh
Review №11

We moved into a house over a month ago and bought our washer and dryer plus a refrigerator from them. Great customer service and really affordable price! I absolutely love my appliances! I will be back if needed and Ive already referred some friends. Please check them out. You will not be disappointed!

Ma
Review №12

Perfect they have great service 👍I recommend because they even play with the kids!

Do
Review №13

Sparks appliance was amazing to work with. Tatyona was extremely helpful during my sales experience. Shanon notified me of a dent on my fridge that was too noticeable (mind you they are scratch and dent) and worked with me to find a better option. The delivery was quick and they didn’t damage my new interior walls at all despite having a tight space to work with and bringing it up to the 2nd floor. My fridge and washer/dryer set look amazing.

Mi
Review №14

Nice couple runs this small business. They do try to stay fair in their pricing and will work with you to do so if they are able. I love small businesses and always try to work with them when possible. Unfortunately we couldnt make a deal that day, but it wouldnt deter me from trying it again on other needs.

Fr
Review №15

Wonderful service, rapid and delivered a washing machine on a Saturday night. They were pleasant, worked with us, installed the machine and made sure everything was working before the left. Was great to be able to support a new Dallas business.

Ca
Review №16

Buying a new refrigerator from Sparks was the best consumer experience Ive had in a long time. From Tatianas help in the Dallas showroom to the installation process, it was pleasant and professional. And how nice to deal with a family-owned business who cares. When it comes to appliances, I hope never to shop at a big box store again. If youre in the market, go to Sparks!!!

Za
Review №17

Cant say enough good things about this company and their customer service. Originally found them on Facebook Marketplace and the products are exactly as advertised. Tatyona and Shannon personally delivered my fridge and after I saw that the sizing of the original fridge I purchased wasnt right (my fault for not taking correct measurements), they immediately allowed me to swap my fridge for a different product that was better suited. Every team member that I spoke to was honest and up front and really made the experience a breeze. Again, not enough good things to say about Shannon, the team and the product itself and I will definitely be coming back for all my appliance needs in the future.

Ju
Review №18

Bought refrigerator and washer Dryer from Sparks. Shanon gave us a great price and the delivery+ installation was on point.

Jo
Review №19

I definitely recommend this place for your next appliance purchase. They have a good selection of the latest models and great pricing to match. The staff is very friendly and accommodating. The location is very clean and easy to find.

Ni
Review №20

Wonderful customer service ☺️ Lots of variety and great prices! Wish we had found them sooner!!

Ay
Review №21

Sparks has great deals on everything! Check this place out before going anywhere else

Ar
Review №22

Our experience was great. My family and I came to the Dallas Location and Shanon and his wife Tatyona were super friendly and helpful. Shanon gave us a great deal for a washer and dryer. We love our new washer and dryer. We definitely recommend this place!!

Pr
Review №23

After 3 months of waiting for our appliance, we found the perfect fit of lg instaview stainless steel refrigerator in Sparks. Shanon was very helpful, nice, patient and make sure the customer is completely satisfied with the order. It was a wonderful experience shopping at sparks. Highly recommend !!

Le
Review №24

Sparks Appliances is great! Shannon is wonderful! He went above and beyond to make sure we were happy with our new washer and dryer purchase! We called and was able to get both washer and dryer the same day! Lowe’s wouldn’t be able to deliver until January 18th, 2021! We will definitely be back! Great appliances and we saved $1,000!

Cr
Review №25

I so love this place!!! They are great there very friendly and helpful Its also awesome that they are back in The Colony!

Ca
Review №26

This is long over due but, I still had to give them their props! (Regardless of how late). Anyhow, I called Sparks on Jan. 23rd. The owner answered & by the end of the conversation I had purchased a machine without ever leaving my dining room. I was even given an upgrade to the next model. They also delivered the machine a couple of hours later which was the icing on the cake.*I had previously ordered a machine from Best Buy & then tried to get one from Lowes. But had problems with their delivery guys showing up/not showing up when scheduled. It was a big 3 week hassle.Not with Sparks they came same day when they said they would - Thanks for turning a big headache into a smile!

Pe
Review №27

Found them on Facebook. I could not be more satisfied with my purchase and my experience working with Shannon, knowledgeable and low pressure sales which is what I look for. No nonsense transaction. Great customer service! Great products at the best prices! The prices were that good that we bought an entire kitchen and washer/dryer from Sparks. I highly recommend them and will offer my recommendation if asked.

ra
Review №28

Shanon has be wonderful and easy to work with. Very honest and excellent customer. Very highly recommended

Ke
Review №29

I will never buy appliances anywhere else. Run, don’t walk, if you’re in the market for a new refrigerator, w/d set, dishwasher, range, freezer, or perhaps a CLOTHES STEAMER!!! Yes, didn’t know that last one existed and it’s very cool. Shannon and Tatyana, husband and wife duo, are incredible. They are so down to earth, so helpful, really knowledgeable on the products, and stop at nothing to ensure your expectations are met. They answered my 4,843 questions on every refrigerator in the store, patiently let me measure things, swapped out a door for me (after hours on a Sunday when they weren’t open), helped us get everything in our truck, and had some great restaurant recommendations to boot. Seriously, I just can’t say enough nice things about this family and this business. They are top notch and you won’t be sorry you shopped here. (You’ll just be sorry you went anywhere else to begin with.)

sa
Review №30

I bought my new French door refrigerator from Spark Appliance Outlet for a good price👍 I really love my new fridge. It looks awesome & works great also! It definitely looks good on my kitchen. I wish I could buy the entire kitchen appliance set. I am definitely gonna buy more appliances in the future from this store. I really recommend this store👍👍.

Ja
Review №31

Just amazing service! This is actually my first washer and dryer set and the service was all around wondeful! I have a crazy schedule and the owner went above and beyond to help my family get what we needed and quicker then expected!! The set is just what I was looking for with a great price for delivery and installation. Thank you so much Sparks!!!

Ma
Review №32

Sparks Appliance is a great place to buy appliances. Shannon was amazing and worked with us to help get our appliances in a time crunch. He even delivered our items after hours just so we’d have it on time. I cannot recommend this place enough! Great customer service and quality appliances.

As
Review №33

Shanon & Tatyona were AMAZING!! Best customer service I’ve EVER experienced! Love the fact that they are a black owned business as well. 🤎

T.
Review №34

Needed appliances quickly and checked all over. SPARKS APPLIANCE was able to go the distance with excellent customer service.  They showed me the appliances via FaceTime, walked me through the process, communicated with me with each step of the way. They say what they mean and do what they say.  This business has great integrity and aims to provide excellent customer service.  At no time did they try to sell me something that was not factual. They were very clear on the type of product they sell (returned items).  Even so, they were able to beat Home Depot and Best Buy (dinged) prices. If you want a good deal, dont mind returned items, desire to work with a company that has integrity and still knows what it means to provide customer service, then look no further than Sparks Appliance.

Ja
Review №35

After being told our April purchase at Home Depot could be delivered in June! We knew we had to find something better. Google led us to Sparks Appliance,25 minutes away. We took the drive and we are so glad we did! The moment we walked in Shanon and Tatiana made us feel welcomed and showed us all of our options. We found an amazing french door fridge and after adding in sales tax, delivery, installation and an extended warranty....we still paid less than the big box store sticker price!!! We also picked up a washer dryer set for an amazing deal and all of this will be delivered next week. Great prices, great inventory and beyond excellent customer service!

TO
Review №36

Bought a refrigerator from them and they are great. Great customer service and products. We visited many places and most were out of product or back order. Definitely recommend everyone. Delivery went smooth without any issues. Wylie TX..

Ja
Review №37

Awesome, wonderful, marvelous customer service and I will recommend EVERYBODY that needs appliances

Ti
Review №38

I had a great experience with Sparks Appliance Outlet. I discovered this business on FB Marketplace. The environment was very inviting, nice clean establishment. The owner and his wife were very helpful and knowledgeable of the Appliances they were selling. Ill surely be buying more appliances from them in the near future. Great Attitude, Great Service...⭐⭐⭐⭐⭐s no doubt! Please support this busines, you will not be disappointed.

Ja
Review №39

My experience was absolutely AMAZING!!! I picked out a refrigerator at 2:00 pm. I told Shanon I wouldn’t get off of work until 6:00 pm. He immediately said “That’s not I problem we’ll see you then!” The refrigerator was at my house and installed by 7:30 pm! I live a little further out so I was definitely impressed by their time management. The process was flawless. I will be returning!

Da
Review №40

Great service! Great price! Would definitely recommend and will be back!

Nu
Review №41

Love to see black ppl make it hard work and dedication love the company and the staff….much love my friend

Mi
Review №42

Tatyona was amazing !!!! Excellent customer service and very professional ! Love the fridge we picked up ! Will definitely recommend to anyone looking for appliances !

jo
Review №43

I came here and it was amazing! Everything looks good and the owners were amazing too Shanon and Tatyona! They made me feel great and wonderful to work with. Will be back for whatever else I need.

Sh
Review №44

Loved my experience at Sparks! Shannon and Tatyona were great. They have a good selection of inventory and great prices. The offer warranties on their products and delivery. Highly recommend!

Ma
Review №45

Recently had a problem with my refrigerator that was a total pain in the ***, this company bailed me out with quick delivery, very streamlined and pain free. The owner of the business is the one that delivered to my home and the customer care given at my house is what won me over tbh, I will be using this business again in the future when I need my next appliance purchase.

Si
Review №46

Sparks Appliances helped me so much when I bought my first home. They have great selections to choose from and they will definitely work with you. I bought a fridge from them and it was the wrong size. They picked it back up for me and helped me swap it out for something else. They are so friendly and will definitely get my business again! Thanks!!!

Ju
Review №47

Best customer service so very professional. Definitely getting all my things from them.

Ad
Review №48

Great prices and great place to buy appliances..

Ta
Review №49

Fell in love with this place the moment I stepped in the door. It really feels good when someone greets you with hospitality and a SMILE. Shanon was very attentive to our needs and REASONABLE for the latest appliances. Im so excited and ready to play with my new Samsung Touch screen refrigerator. Wooooohoooo!!!!!! If your looking for appliances that wont empty your bank account, check Sparks out. YOU WONT BE DISAPPOINTED!!!!Thank You. Shanon

Mi
Review №50

Shannon and his team were awesome!!!! Great customer service and turn around time to get my washer and dryer delivered. I found this company on FB marketplace and was blown away at the great prices compared to other stores....I will definitely be back for future purchases!!!!

Pa
Review №51

Wow, great guys and perfect work! Shanon, Riles, and Alex couldn’t have been better. Highly recommend working with them with any appliance need. They came in and installed a top of the line LG washer/dryer and even did the impossible of carrying it up 2.5 flights of stairs. Thanks so much guys!

Pa
Review №52

I was able to purchase a new set of LG washer/dryer at an amazing price. Sparks worked with my timeline and stored, delivered and installed the items when I needed them. Definitely recommend for all of your appliance needs!

Ni
Review №53

Shannon was very friendly and patient and he also got my fridge to me fast!!! I highly recommend this company! It was easy! Thanks so much will definitely be back to get a washer and dryer 😁 I won’t go anywhere else!!!!

Ke
Review №54

SHANON AND TATYONA has excellent customer service they helped me find the right appliances for the right prices. Thank you guys!!!

Ma
Review №55

This was one of the most painless, no hassle, and expeditious experiences I have every had while purchasing major appliances. Shanon was great and very transparent about what to expect from our purchase. My wife and I arent easily impressed but the deals we got with Sparks outlet were too good to pass by.Shanon and Riles were awesome with the home delivery. We were in the middle of a home renovation, so having a full sized fridge delivered to my home was not ideal. My front door had been painted the same day and would have been a pain to remove. Not only did they remove our old fridge, but they disassembled the new fridge to fit through the door with no incident. Shanon and Riles were professional and precise. I am 120% satisfied with my experience with Sparks outlet!

Da
Review №56

Bought a front load washer and dryer in February or early March 2021. Fast forward to June 2021, washer started leaking which caused water damage to my apartment and down stairs neighbor’s ceiling. I found out that the water pump had gone bad. If these are new appliances, why are parts already going out months after purchase?

ja
Review №57

Wonderful services, Easy process and very helpful!

Ca
Review №58

Shanon and wife great service nice place and quality appliances

Pe
Review №59

Shannon was very helpful in the store and delivering and installing the items as well. I would definitely recommend Sparks Appliances to my family and friends.

Kr
Review №60

Awesome prices and awesome customer service! Great experience and well definitely purchase from Sparks next time the need arises.

ma
Review №61

True outlets prices, and customer service is second to none.

Da
Review №62

I found Sparks Appliances through Facebook marketplace and spoke to Kenneth to get more details about their inventory of washer/dryers. Decided to visit this place in person and was instantly greeted by Riles who helped us through the process. Within less than 20 minutes we found what we wanted and couldn’t believe how fast and easy the whole process was. Great selections of appliances and with a low price. Everyone was super positive and nice! Would highly recommend.

Sh
Review №63

My experience with Sparks Appliances was great! Awesome employees, easy to work with and prices are very reasonable.

Ke
Review №64

Really liked the LG fridge that we bought. Only had a minor scratch or two that was barely noticeable. The price was exceptional for what we received. Delivery was easy. Got the extended warranty. We plan on purchasing again!

Ad
Review №65

Great customer service and amazing prices. Will definitely be back. The owners are very friendly.

Cl
Review №66

Originally found this company on Facebook Marketplace... went there to check it ou... and what a pleasant surprise!!!Super nice store! Amazing prices! Great people to help you!Jacqueline was AMAZING!

Ca
Review №67

I had a great experience here at Sparks Appliances! Fantastic prices on new appliances, and good selection. They had exactly what I needed and got me squared away quickly with only one visit to the store. Scheduled delivery too! Excellent customer service.

ro
Review №68

We love this place!! Great service, affordable price, recommended if you are buying refrigerators, washers and dryers or kitchen stove!

De
Review №69

They were personable, professional, knowledgeable, friendly & honest. I appreciated everything about them. I will be referring everyone I know to them.I am a customer for life.

Gr
Review №70

So glad we found Sparks Appliances!!! Great products and Great staff. Such a pleasant buying experience.

ji
Review №71

Sparks was awsome with Riles very friendly and an expert in his field. He was also very innovative and saved me money making things work with excellent work and was very efficient. Will definitely hire him again and recommend to anyone!

En
Review №72

Shanon is awesome. He’ll work with you. Come see him. Satisfied customer.

Ke
Review №73

Riles is the go to man for appliances. The excellent customer service made our shopping experience a breeze.

Mi
Review №74

SHANON DORR AND SPARKS APPLIANCES WERE AMAZING! IF YOU NEED ANY TYPE OF APPLIANCES.. WASHER, DRYER, RANGE, REFRIGERATOR, DONT GO ANYWHERE ALSE BUT THEM! GREAT PRICES, WELCOMING ATMOSPHERE.. DONT GO TO LOWES, HOME DEPOT, GO TO THEM!! THEY ARE AMAZING! WILL GO TO THEM FOR FUTURE PURCHASES! THANKS

Ma
Review №75

I recently purchase my appliances from Nebraska Furniture and was very disappointed with all the merchandise and customer delivery process. I found Sparks appliance online and purchase with them their price was excellent for the brand type. Sale representative was very professional and educated on the merchandise.The delivery was on time and installation was very quick. I definitely would recommend Sparks appliance for all your appliance needs.

Ke
Review №76

I was pleasantly surprised to get feature rich appliances at half the price, literally. Also, the LG products made it worth the while! It is not often one can get a washer and dryer at half off! Thank you for the pleasant experience! The staff is awesome.

Bl
Review №77

I will have a really nice experience with the representative Tatyona she was really helpful and knowledgeable

Er
Review №78

Great customer service! Great inventory! Very polite and even more helpful deciding what we need! Went to buy a refrigerator and ended up leaving with a kitchen bundle including stove microwave dishwasher and the refrigerator. Prices are that good! Couldn’t pass up on the deal I was given!!

Ky
Review №79

Moving from the country to the city, Ive experienced a lot of negativity, especially with a wide range of bad personalities and professionalism. Sparks was different. The costumer service was phenomenal. My needs were met and employees were very knowledgeable about the products. Tatyona and Huy were amazing and very welcoming. The owner Shannon was with a customer but came over to introduce himself with welcoming arms right after he finished up. He was very respectful with a huge personality. His professionalism was outstanding. I finally met people that made me feel at home (friendly)! Im excited to get my washer and dryer. It will be delivered Friday! Thank you SPARKS for the amazing experience.

Do
Review №80

I had the opportunity to work with Shanon Dorr at Sparks Appliance on the purchase of my new refrigerator. His professionalism and communication is outstanding. He created a very seamless and hassle free experience with the delivery of my new fridge and we are really enjoying our new LG fridge. Thanks Shanon for your help. I will be using sparks appliance for all my appliance needs going forward.

La
Review №81

I spoke to Shanon who was patient, friendly, and knowledgeable of the process. He helped me get the refrigerator I was looking for.... and even took out time to measure the merchandise to make sure it would fit. Thank you for all your help and your sense of humor. This was a blessing in disguise!

Ku
Review №82

Go check this place out! I went looking for a fridge and Shannon worked with me to understand which one would fit my needs. I bought a new fridge at a great price, and they deliver at convenient times! Great experience.

An
Review №83

Great customer service!! They worked with us on getting the best deal in the metroplex. We came in looking for a refrigerator and left with both a refrigerator and stove due to amazing prices and even better customer services. We will be coming back for our dryer. I highly recommend!!

Th
Review №84

Came here not knowing what to expect. Was pleasantly surprised. They had a good selection and were very friendly. Julie setup me up with a great fridge at a great price. Will come back if I need more appliances.

Br
Review №85

Huy is an amazing salesman. His personality shines through and he truly cares aboutthe customer’s preferences. Ask for him if you are looking for a trustworthy guy to buy appliances from!

De
Review №86

Really helpful. Willing to work with people.

Ra
Review №87

We found sparks appliance after several unsuccessful attempts to purchase a used refrigerator from an individual seller. We took a chance to visit their “warehouse” (located in a public storage on the feeder to 121South) and was surprised at the number and quality of refrigerators they had. Lots of hi-end LG.We were looking for a basic fridge for the garage and they had one available. Great price, no need to haggle. They can deliver as well for a typical fee.Can’t say enough about the friendliness of everyone we encountered. They were all very professional and willing to help. Not sure I’m going to need another refrigerator any time soon but will be recommending them to anyone I know who needs a quality refrigerator from a quality upstart.

Li
Review №88

Excellent customer service. Nice family owned business. Excellent prices. I highly recommend everyone to go to Sparks Appliance.

El
Review №89

Awesome experience! Sparks took care of our appliance needs and went the extra mile for us to find the special size refrigerator we needed. Their family friendliness was terrific and well definitely return and refer our friends and family.

Ma
Review №90

Bought our new fridge here and got a really good deal! Shannon and Tatiana were very professional in delivering and installing our new fridge. Highly recommend!

Fr
Review №91

Shannon was really friendly and helpful with what I need congrats guys

Hu
Review №92

My experience here was nothing but exceptional. Great customer service Shanon was very Professional and knowledgeable. This is my fourth time coming to Sparks Appliances and I will definitely be coming back.

My
Review №93

Shannon and Ken were great to work with and very helpful. They were straight forward and didnt try to fast talk. Appreciate the service guys!

An
Review №94

Very professional guys running this business. You wont be disappointed. They were willing to work with me regarding a discount to ensure that I didnt settle but left out with what I wanted. #GeeksquadCooperateCaseManager!#5*s

Ch
Review №95

I came in Sparks and was in and out in 20 mins, Huy was a great help. I knew what I wanted, what I and wanted to spend, he took me right to what I wanted within my price range. Very easy to work with.

Br
Review №96

I had a great experience at Sparks. Shannon is knowledgeable and the customer service was spot on. They even stored my new washer and dryer for a couple weeks until I closed on my new house. I would HIGHLY recommend!

Co
Review №97

Really friendly and good workersGreat deals

Mw
Review №98

The customer service was unbelievable...👌 there is a guy named HUY very professional, very helpful, polite.Thank you so much... best service

Mi
Review №99

Hav, was very friendly, knowledgeable and made us feel welcome. No hassle 👌 sales and was in and out quickly with no strings attached....will certainly go back again...

Fa
Review №100

Came in and was immediately greeted and helped showed us their wide selection of fridges and Shannon was very knowledgeable and knew his stuff. Got a deal done within 30 minutes. Would highly recommend

Information
71 Photos
100 Comments
4.9 Rating
  • Address:4744 Gretna St, Dallas, TX 75207, United States
  • Site:http://sparksappliance.com/
  • Phone:+1 469-502-3995
Categories
  • Appliance store
  • Appliance repair service
Working hours
  • Monday:2–7PM
  • Tuesday:2–7PM
  • Wednesday:2–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:2–7PM
  • Sunday:2–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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