Called Kenny this morning to get a quote for installation of a Thermal R&D catback exhaust I already had onto my Ford Fiesta ST. Unlike any of the other 6 places I called, he couldnt give me a number over the phone, said I had to bring the car in so he could take a look. Red flag #1. Was also super short on the phone and hung up on me after saying I had to bring it in. Red flag #2. About an hour later, I head over to get a quote, I unload the exhaust from my car, he greets me (no face covering of any sort btw, red flag #3) moves it onto his pit, goes underneath for about 2 mins and says he can do it for $200. I tell him that Cypress Muffler, 1 block away, gave me a quote that morning for $120 (which is true, Kennys $200 was far and away the most expensive quote I received of all the places I called). He thinks for a min, says if I can do cash, he can match. I go next door to the liquor store and get cash while he gets to work. I come back, he asks me if the exhaust is even for this car (fair enough I think, since its a full 3 catback on a small 4 door hatchback).Hes under the car for a little over an hour, at one point tells me Whoever made this exhaust did not try it on this car, it doesnt fit. This system has been around for years for the Fiesta, is almost universally the best in terms of quality, fit and finish across the board, but Kenny decides its not for this car. He gets done, almost literally tosses my old exhaust system onto the concrete outside his pit, and moves the car off the pit. I point out that the tips of the exhaust are not level. And by not level I mean like 20 degree angle not level. He takes a look, huffs to himself, gets back in the car, loosens the tips and readjusts them to straight. He then starts torquing down another clamp, my exhaust tips banging against my rear valance (luckily no paint damage), then breaks the bolt on it and tells me broke the f***ing clamp, sh***y a** system. In fairness to him, he was able to find a bolt and nut set that worked with the clamp, and as far as I can tell after checking his professional work with a friend later today, its clamped properly. Then he moves my car off the ramp, I collect the old exhaust, pay him his $120 (couldnt be bothered to spend more time there and try and save myself a couple 20s), and leave.The best part, and I am so glad it happened, was another possible customer came up with his beautiful 71 Vette Stingray and asked Kenny for a quote on a new muffler. Kenny says Give me a minute, then proceeds to make the guy wait for about 30 mins while he finishes the install of my exhaust. Luckily for the customer, he saw the whole fiasco with my system, and after Kenny breaks the bolt on the clamp, the would-have-been customer looks at me, I shake my head no, he nods, gets in his car and drives away. The $20 or $40 I may have saved trying to pay less for the service was nothing, compared to the knowledge that I spared someone else from having to go through a similar situation that I did. $120 is a cheap price for an install based on my research, and in the words of Kenny himself when talking about my cheap exhaust, You get what you pay for.

This place did a good job replacing my catalytic converter.at a very reasonable price. I didnt feel like I was getting ripped off for car repairs.Check them out if you need a catalytic converter or muffler

They put a full exhaust system under my El Camino after I did a engine swap. Top notch work and good price

Too expensive ripoff

Did a great job installing a Flowmaster on my Tundra. Highly recommend.

Definitely one of the best muffler shops. Their work is very nice and clean. Will definitely continue to do business here.

Very friendly. Had some a rattle underneath my truck. Guys checked it out.

The service was quick and at a good price. The work was done right the first time and I would recommend this place to others.

Love the work ethic they have and really chill dudes had a budget and they worked with me. N made my car sound really nice dope place to go

Best muffler shop in town took my car today for a full system was impressed by the welding skills beautiful welds no b.s. totally recommend them .

If youre looking for a place to have your exhaust done and to treat you like a king this is not it if youre looking for a place to have exhaust done correctly and for reasonable price this is where you go 2005 SRT4 exhaust cutout in Flex connector installed for a very reasonable price. Been here many times always satisfied...also did my 97 jeep zj with a flow master 10...sounds amazing

Yo these guys know what it means to keep it rockin they made my mini cooper look a lil cooler with givin me a custom side exit exhaust and not to mention but it sound freakin great no rattle or anything unlike them ricers lol but 10 outa 10

To much money hungry. Should have been 80$- but they tried to charge 240$. Not very friendly. Although it was a free estimate. So good for that...

Kennys Muffler is by far the best place to go, Kevin does everything to perfection at incredible prices. If your looking for a muffler shop you have to go there.

Great service, fast and efficient, ask for Steve awesome guy, very accommodating.

Best on the West Coast hands down!!

Great service and knowledge base

Great, quick and helpful service!