Where do I start, Christopher and Chris at the front desk had excellent customer service, very pleased with their professionalism! I have used many storage facility several times over the years, and this one by far has the best service and staff. Christopher was friendly and quick to help me with our storage needs! I highly recommend them for their cleanliness, friendliness and great rates!!
So I went here after I moved out of my recent house and I thought it was going to be a difficult and confusing process. I was wrong. They simplified the different units/payments and the property is very clean. Chris was the employee that helped me out that day and I must say that he’s extremely enthusiastic and helpful. Great experience!
Just moved out after about a year (maybe more) as I no longer need storage in the area. In the whole time I was there I never had any incidents and I was very satisfied with the facility and the team members. I originally had a small unit but upgraded to a larger space because the price was good and the process of changing units was simple. Isabel helped make the process of moving out very smooth and easy and I know that Ill be coming back if I need storage in the area again!
Managed to catch a great deal for 50% off my first three months. They were very on top of making sure i could pick up the keys and tour the site. Isabel was immensely helpful and kind, made the process very easy!
My dad has been renting from here for a little while now and we enjoy the service and the pricing is reasonable. each time we go its always clean and christopher is always helpful and patient
Chris was very helpful & professional with choosing our storage unit & options. Their fees & pricing is great. This facility is super clean, convenient & very well protected against dust & climate elements. Thank you Simply Self.
This is our first time using a self storage facility and the gentleman that helped us, Christopher, was amazing. He answered all of our questions and even put up with my husbands jokes! I will definitely recommend storing items here. Another plus is that the facility is new and very clean.
The staff were really friendly and helpful getting me into the storage I needed. Isabel has great customer service skills and is a great listener. I would definitely recommend this place 👌
Excellent customer service. Very simple, efficient and quick move in service. Manager was super friendly and so helpful! Super clean as well!
I’ve been renting at this location for 2 months now. The place is super secure. You need a code to even get the elevators moving. So you can guarantee no one will in the storage area who isn’t supposed to be. Also they supply you with a lock for your unit that is imbedded into the door so it is nearly impossible to cut off.Also the manger Chris is amazing. He’s just a hard working good guy who does everything in his power to make people feel welcome and keep the storage facility in order. I was renting from a place down the street on Lincoln which was the complete opposite.This storage facility is light years ahead of anything in this area. Climate controlled, highly secured, and well managed. I’m just impressed and that’s saying a lot. Don’t second guess if you are going to rent here. It’s a good business.
Christopher gave us an efficient tour and has a great personality! He was very friendly and accommodating!
Climate is always nice and its worth the price, Storage facilities are maintain very clean. Nice location. Isabel was very helpful when i got the storage. Totally recommend.
Very nice and clean facility. Chris was very helpful with the tour. Would recommend.
Chris just gave me a bottle of water.Who is Chris? Why does that even matter?It means everything when you consider how I got here. A week ago I came from a storage which was infested with roaches, had nosy managers who exploited the covid situation so they could do less work and provide even less than they already were, and didnt even have proper ventilation let alone air conditioning.When I left that place my only goal was to come to a place which wasnt hot. However Chriss level of service, care for my business, and empathy for me as a person made me realize I was selling myself short.Chris listened, was patient, made me feel as though I could rely on him, and he instantly made me feel comfortable before Id even moved in.He broke the fine print down and made sure it was understood rather than glossed over, and he really showed how invested he was in his career and us as tenants.I didnt realize I was looking for an ally in the storage needs for my business. I thought I was just looking for an empty space. I found a great deal more.Chris gave me a bottle of water today, and continues to give me intangibles which motivate me every time I come to the facility.
Always very clean, feels secure. i have had no issues renting here. good location
Young Chris made moving out a breeze. I stayed for about half a year and never had any issues. Great team.
Better in every way than other storage places. Brittany was super helpful, patient and showed us multiple units until we were completely satisfied with our pick. She was very informative and answered all our questions. We needed to move our stuff to a bigger space and after looking at other storage places this one beats them all. Definitely recommend this place.
Esavill was amazing! Impeccable customer service. Answered all questions thoroughly & was very helpful. The storage facility is in a safe location, clean inside & has security cameras. I would recommend to anyone!
The manager Chris Ayala is absolutely excellent! I have been in Indiana taking care of my mother. A need arose requiring rental of a storage unit. Chris guided me via various phone conversations to get a unit secured and get a key to my friend to use to move some of my belongings into the unit. Chris is always pleasant and he calls back rapidly when you leave a message for him. He is a 5 star manager!
There getting to expensive now they keep raising the prices
Extremely great customer service !! Such a pleasant experience from the moment you arrive to the moment you leave, everyone is extremely helpful & the site is extremely clean ! Definitely pleased with the service! :) 10/10
Super clean and spacious. Signing up for a unit was quick and easy and they make sure to guide you through everything. Good prices as well
Brittany and Bob were great! They hand walked me through all the options and helped me make the best choice that fit our needs. The place is super clean and well kept. They are definitely customer oriented. 5 stars plus!!
Isabel demonstrated extreme professionalism when taking car of my friend and I, to give us a great unit! She stayed after hours to make sure we were well taken care of, and despite being exhausted from a long day at the end of her shift, still payed attention to all the small details by being extra informative, sanitizing apparatuses as we finished using them, and cracking jokes along the way. An. Angel. Will be asking for her in the future!
This place is coldblood. They give me the boot because I was late a couple times leaving the building at night time when they closed my bad but come on after everything has happened to me in the last few days I was hoping that they would have been my savior but they didnt lost my car my house all my money out of the bank from Edd and Bank of America . No car means how do I move my stuff the unit that I rent it from a different storage online told me when I got there yesterday that my IDs expired so I cant rent from them so now I really have nowhere to put my stuff and they want me out of simply storage today or yesterday what am I going to do I have no more money to give them so my review goes one star until somebody helps me
It’s a clean and new facility. The staffs are very helpful and professional.
Just rented a storage unit today with Chris the manager. He was friendly and explained things clearly. The unit was new and the facility looked very clean. There are key pads at the entryway and elevators. The prices are a lot lower than what we were paying at another facility. The only thing it seemed like people don’t put back the carts.
Clean, well kept... Chris has been incredibly nice, helpful, and understanding... really a pleasure... he even listened to me vent about my problems, then effectively distracted me from them afterwards... and a great sense of humor.
The young lady Brittny was so nice and patient. She showed me many sizes until I found the one I needed. The best storage space. Clean and safe. Thank you.
Very clean, Isabel is literally the sweetest and nicest sales rep Ive ever talked to from any company!
Isabel was very helpful with getting me in, thank you so much!
I come here 5 days a week. Its a nice facility and the staff is helpful, especially Chris.
This is a scary time for everyone, and having to move it’s more stressful. This place helped to ease my stress with the online rental process is was simple and smooth. The facility is clean and easy to get around with the carts that they allow you to use. I love that this facility is climate controlled and has a restroom that we can use. The young ladies are helpful and answered all of my question, they are the best.
Isabel was a delight, super patient and answered all our questions. We got a great deal, and wonderful service.
Brittny was the best. She helped me find a locker I needed. The process was fast and easy. They have a great deal going.
Stored my belongings here while I was in the process of moving to a new place. This place is so clean and the people in the office are so friendly and always there to help. If I ever need storage again in the future I would come back. I recommend this place to anyone that needs a storage short term or long term. The process is simple and fast.
Very stressed out about moving, but the process to move into this new place was nice and smooth. It was fast and easy. All my questions were answered and I am more at ease. Ladies are nice and facility is really clean they don’t hide and fees from you. Hours here are amazing!
Impressed with the customer service. Due to the pandemic they are closed but the ladies are still in the office to assist. Lori walked me through the process to rent on the website and wahhlaaa! I had a storage unit! Thank you simply storage for the great attention ⋆ ⋆ ⋆ ⋆ ⋆
Wonderful Lorraine thank you for always being so kind to my wife and I. Your willingness to help is what distinguishes this storage location from the many competition. 5 out of 5 stars. -JY
They are cold and heartless. They sold my unit while I was in the hospital. I told them I would be in the hospital and they chose to sell my unit without informing me that it was up for auction. The manager Christopher then lied about it.
Clean new facility with great deals and super friendly staff!Isabella helped me rent out my first unit today!
Great customer service. Lorraine was very helpful and friendly storage space was clean and easy to access.
Needed a temporary place to store my things before a move. Emptied the unit yesterday. Everything went well. Setting up the storage, the auto pay, upkeep of the storage facility, courtesy of the women who helped me several times, from signing in until checking out, it was all a very nice experience. Shout out to Brittny and Loraine who were very helpful, kind and patient, great customer service agents!
This place is amazing for a storage facility. Cleanest storage unit I’ve ever used...decent prices, amazing promotions to help with easy move in. Air conditioned! But most importantly stellar customer service. Thank you for making moving less of a hassle!
Great staff and clean facility
Need a place to store my belongings while I find a new place to live. This is the best one out there and the ladies are so helpful. They made the process easy.
I’ve have two units here and Brittany is always so helpful. Definitely refreshing to see great customer service thank you girls
This location is the best Simply self storage and the people Brittny, Loraine Bob are GREAT!
My husband and I love renting here. We love coming to get things from our storage because it’s always so nice and clean.
Wow, this is the best self storage place Ive ever used. Some of the best features that sold me is that the facility is extremely secure, modern, clean, temperature controlled, safe! And the customer service from the sales reps and manager are excellent!! The gentleman that helped me, Moni, answered all my questions with so much knowledge, patience,and thoughtfulness! Im definitely referring everyone I know to this place!! A+++++
Very friendly and welcoming environment. People who are always willing to help to the best of their abilities. Clean and fresh facility. This place makes stressful moving easier.
Brittany helped us at the Storage this past weekend and I was very impressed. She was responsive and professional and made sure to check-in with me multiple times throughout my drive from NV to CA. I made it just before the office closed and she didnt rush us through the process. She even stayed a bit later to walk us to our unit and explain the various services they had available at the Cypress storage.
My dad came earlier to rent a storage and I loved the new place they just opened up a few months back. The property manger was really friendly and knowledgeable we left very content with our new space.
Very kind! The manager and ladies up front are very helpful! Needed a new lock because I lost my keys and they were able to help me ASAP!
This place is one of the cleanest storage facilities I’ve ever seen. Customer service is amazing. Brittny was so nice and very helpful.
Lovely facility and it’s always clean. My husband and I love this place.
Really clean
I’ve been renting here for 3 to 4 months and I love it. It is always so clean and I am impressed with all of the lovely staff.
Good clean, nice, price is ok
Friendly staff and good communication. Walked through the very clean facility, reviewed options, finished paper work all in about 15 minutes. Got the storage space I needed. Thanks
Property is clean, staff is awesome! Love how fast and quick they helped me out. Will recommend simply self storage to family and friends
I happened to be the area looking for storage and the process was so easy. Im remodeling my home and worried that Id need to storage long term. Lorraine was very helpful and answered every question I had and mentioned that they have storages on a monthly basis and offered me a deal I couldnt beat.
Service attendant is great, the unit looks clean. Very professional.
My husband rents here and Loraine is always friendly and welcoming and goes above and beyond! I love it here.
I was in and out fast straight forward to the point thank you Lorraine
Great experience needed a storage came in early was fast service and friendly staff the lady who help me showed me 3 spaces I was undecided which one to get and at the end decided to get a small one... its secure and has surveillance cameras which is good . Clean facilities highly recommend this place .. great price also..
Brittny and staff were awesome helping me get my storage situation handled quickly and efficiently! She was super friendly and made the process less stressful for me!!!!
Very welcoming business, staff is always attentive with anything I might need help with, Loraine helped me out the other day, outstanding service!
Simply storage is very simple but employees very helpful. Very clean and secure.
Loraine was tremendous when we rented the unit. My experience was a “WOW”I highly recommend Simply Self Storage!Rosanne
Friendly staff, makes moving around simple and fast. Enjoyed the friendly tour from the helpful ladies.
Took a tour with friendly staff, she showed me many different sizes to help me get a better understand of a size that fits all of my dads things and mines. Clean facility and amazing people.
Excellent customer service. new clean facility. terms as advertised (first month free & month to month rent). recommend this place.
Really nice clean place I had for 2 months and people so nice manager Loren always helping me and wife I give 10 stars
Loraine was very nice, helpful, and knowledgeable. Nice place and clean. Amazing customer service.
Great customer service.
Very nice clean facility, great staff with friendly faces.
My husband and I came in to rent a 10x10 last week. Very nice staff... friendly and accommodating.
I highly recommend simply self storage they have wonderful customer service and always with a great friendly smile as we walk in 🙂
Great facility 👍 the customer service was on point from the moment I walked in until I left. I definitely recommend utilizing the great service provided here.
Love this place. So nice and clean.
Staff was super helpful and friendly. Answered all my questions. Even though it was just built, I think I’m going to like it there.
Absolutely the NICEST and BEST storage unit in Orange County!PLUS, Moni and Alexandrea who leased our unit were so pleasant and helpful to us, ESPECIALLY MONI!!! That Hawaiian hospitality was remarkable. I will stay with this unit for a long time. It’s a band new facility and is all inside and climate controlled which protects your valuables and things.Easy to get to off of most freeways.Value wise was the best price around as well.Such a pleasure to lease a unit and the best part of the deal was the 1st month was free PLUS they provide you with a state of the art lock which is a cylinder lock and is unpickable. AND UNLIKE other storage facilities they DO NOT charge you for the lock!Beat that PUBLIC STORAGE!
Very helpful employees very kind go with u the entire process and very affordable price
My mom rented a storage unit here, about two months ago, at this facility and I’m impressed with how clean it is. The staff here are professional and friendly.
One of the cleanest facilities around the area, nice staffs
A new beautiful convenient facility
Alexandra is amazing! Took care of 3 other parties like a bossssss
Brittny was super helpful
Great storage facility.
Very secure and clean
Brittany and Loraine m
I love renting here. The place is very clean and I love going with my wife because she is calm. The officina girls are very friendly and always ready to help customers.
Very good employees I touch today the service was excellent and very clean everything I recommend 100% here to cross the street of the swapmeet
Very good girls always helping us. thanks lorena for the service