Ryan was extremely helpful and a real pleasure to do business with glad we stopped in!

Easy purchase process, amazing customer service, easy process inside store on day of pick-up, great quality mattress and best price in town...!!! All around a great experience...!!!

Great experience so far. Mark and Christina were extremely helpful and not high pressure sales people. Ive only slept on the new orthopedic mattress one night but wow...its already made a huge difference for my back issues! As long as the mattress holds up for at least a few years, this is the only place Ill ever buy mattresses from again!

Sadly nobody knows this is the best place to buy a real mattress! The original mattress factory have its name for purpose!

When we had purchased on previous mattress we did a lot of research and still we were taken in by Levins. That mattress failed within a year and they laughed at us when I complained Never again will I buy from Levins.This time I insisted on the Original mattress Factory. I am very impressed with their workmanship and quality. The purchase was very easy and half the price I paid for our previous mattress.The new mattress has provided the best sleep we have had in years and our aches and pains from the old mattress are finally going away,I will only buy my future mattresss from the Original Mattress Factory. They are the best and most reasonably priced.Don;t fall for those other guys gimmicks and lies.

I purchased my mattress from here after doing a significant amount of research and price checking. A company like the original mattress factory is a rarity these days. An honest quality product, made locally, at a genuinely fair price.My shopping experience was fantastic. The salesman did what salesmen do, and gave me the rundown on their mattresses. But it wasnt pushy, just informative. I was left alone to try out any of the mattresses however I wanted. The salesman was available for the few questions I had. He really let me take my time and decide on things myself though, and I really liked that (as Im not a fan of being pressured).Ive had my mattress for just short of a year now and its been amazing. I bought an innerspring pillow top because I like having a firm edge to sit on, as well as having the longevity of a double sided mattress. Based on my previous mattress(which is 10+ years old and was only replaced to get a bigger king size), and how this current one is feeling, the mattress will likely hold up for another 12 years no problem (assuming I flip it regularly).The prices are perfect. Theres no middle man, and theres no inflated pricing. No other store can beat it, seriously. I dont make a whole lot of money, so being able to buy a well built product that I dont have to worry about replacing is really a relief.If youre in the market for a new mattress, its absolutely worth trying theirs out.

Just went in with the mindset that this was going to be hard but I was more than wrong. I was greeted by Jeff with more than welcoming personality. He happily explained everything to me concerning beds and the best part was he didnt try to sell me anything in a sense. It was more than a pleasant visit. I didnt feel forced or obligated for anything there. Bought a bed and I am having it delivered and the prices are actually amazing. Always new beds and they have an awesome return and exchange program partnering with local charities. I will be going back to this place in the future for pillows and future beds. Best experience ever. Thanks Jeff.

The salespeople at the Cuyahoga Falls location are really nice, it was a pleasant no-pressure experience, and Im loving the mattress set I chose. I went back after delivery and bought the Sleep Calm mattress cover, which I also find to be very nice, its comfortable but seems durable too. Im sure Ill get many years of comfortable sleep from this purchase.

I never had such an easy shopping experience in my life. Staff is so patient and know exactly how to help. I never bought a mattress before and have some major back problems which led me to think Id have to settle for something.. Not only did I not have to settle for something baseline, it was so affordable! Delivery and set up was so fast too. They called ahead twice to let me know when to expect them, and then were done in 10-15 minutes! I 110% recommend them. Theres no other place like it!

Went to look into firm NON pillowtop mattress. Have exactly what I am going to need. Salesperson was very very helpful with information. Prices are very good!

Shopping the way it should be. Very helpful and knowledgeable staff, no pressure whatsoever. Fair pricing, delivery crew also professional and courteous. Highly recommend!

Mark was WONDERFUL with me today, I had gone to another mattress store first but wasnt happy with the saleman there I had felt pressured to go over my budget and and to make a purchase quickly at the other store, Mark took his time with me, explaining the difference in the construction of the mattresses and how that effected prices. I must have tried out every matress in the store, lol. By the time we were done I actually was under budget by $240!! That included the matress set, a matress cover, and delivery. Silly me forget my matress pad when i left, and didnt realized till i had been home and dine for the day. I called Mark and he fixed it so my mattress pad will get delivered with mt matress set 🥰. Thank you Mark for the great experience!!

*** Very nowledgeble salesman*** Love the flippable king, plushy, orthopedic*** Much, much more comfy than the one we had for many years!*** Recommended by my sis who has 2 beds fr Mattress Factory*** Got within a week*** Terrific delivery guys*** Good value for $*** Made in the local area, USA

Love the mattress we got there. No pressure to purchase. An excellent buying experience.

Good sales consultants. Only place to get a flippable, foldable king mattress.

Two mattress sets, two great experiences.

I really like their products but the salesman I encountered was unpleasant and condescending. I dont dress the best and I have visible tattoos, but Im a white collar professional with a masters degree. I took my money elsewhere.

Great quality mattresses. Helpful staff.

Best prices and real box spring not a wood box

The Original mattress is a really a nice place to get a mattress

Great mattress staff and prices

Great prices great mattresses until you have it for 3 years and it kills your back every day you called him for service and they dont come out and fix it

Helpful salesperson.