Great pharmacy staff! Courteous salespeople. Well stocked store.

I think they are getting better. Although the very young pharmacist has bad manners, not communative, and Afraid of people of color! The rest of the staff is very helpful.

“Oz” or “Ozzy” is the rudest most inconsiderate and arrogant pharmacist, I have ever encountered. I had just come from UCLA urgent care having been diagnosed with influenza A. I patiently waited for him to acknowledge my existence in the drop off area, he told me it would be 20 minutes before he could get my medication. I asked nicely if there was any way to expedite my medicine. Oz said, “I’m not giving you a choice. You’ll have to wait 20 minutes.” At which point he tried to pass off the prescription to the assistant as not having being cleared by my insurance. The assistant confirmed insurance had cleared the order, immediately. Oz was preparing two flu shots, so I patiently, wait for him to administer two flu shots. I’m thinking ok no big deal, he has to get them done once he has drawn them. And, I can even forgive the rude comment, maybe he is socially inept. But then, he proceeds to help another customer for another ten minutes. Someone who arrived after me. I patiently waited with my chills and coughs. After finishing with the woman, he walks back grabs a box from a shelf and says my medicine is ready. In other words, there wasn’t anything he had to do but grab a box. I was clearly sick and he now was clearly being rude. Clearly, he was trying show me, he was in charge. I walked up to the register and sat my other items on the counter. He then moved to the opposite counter smirking. So I move again and he scans the items. During the transaction he had the audacity to be impatient with me. At one point he even said, “are you going to read the screen?” This person needs to learn some manners! It’s the middle of flu season and he treats patients who are clearly sick like that!?! I’d rather drive to the valley to get my medicine then have to deal with this jerk ever again!

Kathy, the store manager, is the absolute best!!! She is kind, professional, and is a perfect example of excellent customer support!!!

I like these best things for beauty and home services

I love that this store employs the special needs community.

Bad behavior, bad reviews, bad management, bad customer service.It’s a no-brainer that bad customer service will cost you business. The cashier this morning, October 9, 2018, was very sarcastic, rude unprofessional and unhelpful. I asked to speak to the Store Manager, and to no surprise after speaking to Rubi “the Store Manager” about my concern regarding profiling, I came to the conclusion that the employees learn this rude behavior from leadership. This CVS definitely lacks training in Good Customer Service. It’s important for real leaders to look at what is the norm within the organization and set zero tolerance expectations for rudeness. Rubi “the Store Manager” might want to do a little self analysis. I guarantee you if this CVS made some changes in Management the reviews would change drastically for the better. I’m certain the Good reviews belong to either the employees or employee family members cause their Yelp reviews are terrible.

Excellent customer service Cielo and Sandra. Great Stocking too. Thank You.

Im in love with the great costumer service Cielo did. I love how she works and deals with costumers and I also noticed that she did great in stocking merchandise I love her nest Ness. You guys should definitely keep Cielo there she makes that store 100% better. THANK YOU !!

CVS needs more employees like Sandra and Cielo. They do great customer service. Thank You.

Big enough to find what u want

The rudest most disgusting staff. The manager is awful. I Will never go there again. Just go to Target they have a CVS pharmacy there.

Dont have anything and half the staff is too busy chatting with coworkers to actually work while the other half is busy doing other work.

It took a while to find what I wanted.

Pharmacists are unorganized

Employees have no clue.

Awesome customer service

Fine small pharmacy.

Loved the maps

Incompetent