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Bedzzz Express
620 Olive St SW, Cullman, AL 35055, United States
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Bedzzz Express
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Pa
Review №1

April was wonderful. We visited her several times and tried out beds. She never tired of seeing us. She was always able to answer any & all questions we had. This location is extremely clean.

Br
Review №2

April the manager. Was very patient with us, she played with our little one so we could look and try out mattresses. She found our most desired bed in a matter of minutes just from talking and asking questions. Very satisfied. Cant wait for our new bed to be here 😴

Sa
Review №3

April. The sales representative was friendly and helpful. Explained all from purchase to deliveryAm very satisfiedSandy

En
Review №4

Everyone was so helpful and friendly! We got a great deal. ThanksBill

Hi
Review №5

April was so friendly and knowledgeable! It was a great experience!

Wi
Review №6

The sales staff was friendly and gave us a great deal.

Wi
Review №7

April was great to work with. She went out of her way to help me, I highly recommend this store, appreciate the hospitality. I will definitely choose Bedzzz Express in Cullman for an future mattress purchases.

De
Review №8

April was wonderful helping me to determine the best mattress for me. She listened carefully to my health issues. She is extremely knowledgeable about mattresses.

Kr
Review №9

April was very knowledgeable and worked with our budget. She was able to give us a selection of what we were looking for in their store and what was available at the warehouse. She was also very patient as we had our sleepy toddler with us! Would definitely recommend.

Be
Review №10

Excellent service on a very busy day. April was swamped but managed to make sure we all were well taken care of. She went above and beyond to get me a price I could afford. Definitely would recommend!

Fr
Review №11

I just want to say a big thank you!! AprilEven Though we haven’t got are new mattress yet, it was a great experience to see my wife lay on her back and not be in so much pain. I’m pretty sure we will be well pleased with our new Tempur-pedic mattress thank you for your time and Gratitude. Frankie and Rita

ro
Review №12

April is great and very knowledgeable about beds.

Mo
Review №13

My husband and I came in 10 minutes before closing time and received excellent service. The gentleman that helped us knew more about mattresses than I know about anything. All joking aside, we felt really good about the products he directed is toward. We told him our likes, dislikes, and sometimes strange sleeping habits and he quickly put us on the perfect mattress for us. Best experience possible.

Sh
Review №14

Had an awesome experience at Cullman Bedzzz Express!! Very clean and inviting! April did an amazing job finding me just what I wanted at the price I needed!! Highly recommend Cullman Bedzzz Express!!

CJ
Review №15

Excellent place to shop. Will have to wait for approximately 3wk for mattress but that ok.April was great and very very knowledgeable about all the beds. If you need a new bed go see April.

Al
Review №16

Great customer service and very friendly staff! So glad I chose to buy a mattress here. Will definitely be back

Ma
Review №17

Had a wonderful experience! April was super friendly and helpful! She helped me pick out an amazing bed!

ji
Review №18

April Lewis did an outstanding job listening to our needs and directing us to options.. answering all of our questions and helping us to use the mattress we needed

Ti
Review №19

I went in looking for a new bed and I had wonderful service. I was greatest by Mrs. April and she helped me find the right bed for me, Ive been through 3 back surgeries so finding the right bed was a must.

El
Review №20

April was so amazing, she took the time to make sure that we purchased what we needed to ensure our best quality of sleep. She was super patient with us and our two kids. Best experience weve ever had buying anything!

Br
Review №21

Very informative and much cheaper than cullman furniture market with the same products. April was awesome. Thank you again.

Ta
Review №22

April and Jackie were the sweetest! Definitely would recommend this place!

Ji
Review №23

Excellent service and knowledge. Made buying our bed extremely easy and pleasant

Je
Review №24

Had a nice purchase time there . Employees were helpful and courteous

Ti
Review №25

Salina and April were so extremely helpful as soon as we walked in the door. I explained my situation (back surgery)and they knew exactly what Bed would be perfect for me and my husband I am so excited and cant wait for my bed to be delivered on Monday. Thanks Girls from the bottom of my heart!!Blessed,Tim and Ruthie Griffin

My
Review №26

April was very knowledgeable and helped us decide on a great mattress and foundation. She was not pushy when working with us.

da
Review №27

Very friendly and helpful. Would recommend to friends

As
Review №28

Super helpful! She took time and listened to what we wanted and made sure we knew all the facts. Highly recommend them.

Br
Review №29

Salina was our sales associate and was personable and made the difference of us making our purchase with Bedz Express. We actually went in to buy one mattress and bought two! Great and knowledgeable customer service. Definitely would recommend her to our friends and family that are in the market for a mattress.

Jo
Review №30

I was greeted in a proper and professional manner by a lady named April. She took time to educate me on how each mattress I tested was manufactured. April wasn’t at all pushy or high pressuring. My experience was a pleasant one as she and I decided on what we thought was the best product for me.The only negative is the back order but due to recent activity (Covid-19) this is no fault of the sales team or manufacturer.

Ga
Review №31

April was the best!! Highly recommend!!

Ch
Review №32

Loved the experience I had at this store! They had great deals on great mattresses. Cant wait to get a great nights sleep. Thanks Bedzz Express!

Ha
Review №33

April was awesome and helped us out! I was fully planning on purchasing online before I walked into the store. She was able to offer and even better deal. Thank you April!

Sh
Review №34

I felt like Goldilocks trying to find the right mattress. Ashley took the time with us and we got the perfect combination. I recommend she gets a raise!

La
Review №35

Thoughtful, courteous, professional attitude, did a good job setting everything up !!

an
Review №36

Sales lady did what sales people do - lie by omission.The freebies when you purchase a split king? Sheet set wont stay on the mattress, and the 100 dollar x 2 mattress pads? Its a glorified rubbery, noisey, crib-like mattress protector. She also did not tell us the 90 day try at home or send it back deal was not a full money return - but a mattress exchange only. The adjustable bases are not returnable / exchangeable. The mattresses are only exchangeable, though she led us to believe, we had a money back guarantee.In response to Austin@bedzzexpress:Fortunately, we are happy with the adjustable bases and temperpedic mattresses. There is no real need to make anything right.. I did not ask to SEE the mattress pads.. I did not ask for the fine print in case we werent happy and wanted a total refund... Based off what wording we HEARD being stated, I assumed a full refund if we were not satisfied. The freebies- Id be much more upset if we had actually paid for them.. they are identical to what I used in my sons crib as a mattress protector, then add the paper thin super slick bamboo sheet set...we fought to keep the comforter, the flat sheet, and the fitted sheet on the bed all night for 2 nights in a row before we decided today to go pick out our own mattress protectors - for adults (we stopped wetting the bed decades ago) and 100% cotton sheet set.Hopefully we will sleep much better tonight instead of wrestling with our sheets while listening to a sqeaky rubbery mattress protector.

De
Review №37

April was very patient and informative during my selection and purchase. It was a great experience and Im really looking forward to enjoying my new bed.

Ja
Review №38

When I walked into bedz, I was immediately greeted and he was very friendly. He let me explore a little bit on my own to find my perfect bed. I asked him questions about quite a few different ones and he had all of the answers. He sat me down to talk about all of my options bed wise and payments. I would definitely recommend buying a mattress from here!

Ri
Review №39

Mattress delivered was not matching. Was told that it would be exchanged! That was a month ago and no response!

Ro
Review №40

Great price and very knowledgeable. Great selection. Dustin really helped us pick the right mattress for us and helped get us loaded up. Very pleased with the experience and his professional service!

Jo
Review №41

April was my salesperson and she was awesome! She was kind, courteous, and very knowledgeable! Would definitely recommend her!

Ro
Review №42

Very good place to get a bed

Ca
Review №43

Really great customer service. Was helped in a timely manner. Great deals on mattresses.

Bi
Review №44

We highly recommend Cullmans Bedzzz Express. April was exceptional. Their best interest is the customer, by far. Im glad we went to Bedzzz Express and recommend them to everyone for a positive buying experience and the best price. Forget the rest. Go to Bedzzz Express!!! Youll save yourself a lot of time and money.

We
Review №45

April was informative, courteous, and knowledgeable concerning the products in store. She researched any question we had that she was not sure how to answer. Her professionalism was excellent . We appreciated that there was no high pressure sales applied on the showroom floor. We are looking forward to doing repeat business with Bedz Express in the future. Sincerely, Wendell and Patricia Peterson.

ca
Review №46

The sales associate was very helpful and knowledgeable. She was friendly and not pushy, which I really appreciated!

Ma
Review №47

April was very helpful. I do wish what we chose had been in stock, but I am awaiting the arrival of my order.

Mi
Review №48

Very helpfulExtremely efficientWould definitely like to return

Je
Review №49

April was awesome. Very knowledgeable and answered all my questions.

ja
Review №50

Very nice sales rep. Quick easy great customer service

To
Review №51

Enjoyed shopping with Dustin. He was very informative. He helped us choose what was best for us. Especially for my dear mother who has back problems.

do
Review №52

First of all, I am not angry, nor am I giving a review for any reason other than telling the truth. We shopped at just about all the mattress stores in Cullman. We finally found the mattress and box spring at Beds Express. It was a great bed in the store. We paid for the bed and to have it delivered.The bed that was delivered, was not the bed we bought and paid for.Thebed that was delivered is an inferior mattress. Neither of us can sleep onthe bed. The store will do nothing about it, because we did not buy a mattress cover for it. (over $100). The salesman did tell us we needed to buy the cover. Customer Service is a thing of the past and does not exist at beds express. Take my advice, when you are looking for bedding, go anywhere but beds express Over $600.00 gone with nothing to show for it. I will definitely be a smarter shopper after this experience.

Gi
Review №53

Great experience each time I have bought from this location. The sales people are friendly and knowledgeable!

St
Review №54

Exc. Sales person, knowledgeable staff. Great selection!

Ma
Review №55

Found the perfect mattress set at a very good price. I wish I could remember the young lady’s name that helped me she was awesome. This was my first visit to Bedzzz Express.

Ta
Review №56

The ladies at Bedzzz Express are so friendly & try everything in their power to make sure you receive the best deal & to meet your needs!! We will continue to use this establishment for all of our bedding needs!! Keep up the great job Angel & April!! Yall are truly awesome!!

Ph
Review №57

We had everything explained to us to help us understand what would be the best mattress for our needs. Would recommend Bedzzz Express to our friends!

Cr
Review №58

In love with my mattress I got there. They helped me so much. I high recommend them. Thank you so much for the amazing mattress.

Co
Review №59

Am pleased we got 2 mattresses on sale.

Da
Review №60

Great deal. April did a fantastic job for us! I recommend

Ki
Review №61

The customer service was excellent! The product is grade A and the price was unbeatable!! Thank you, Dustin!

Ch
Review №62

We had a experience at the Cullman store. Angel was very helpful on explaining the different mattresses to my wife and I. We never once felt pressured into buying. I would highly recommend purchasing there and Next time we need another mattress we will be going back.

Ro
Review №63

Friendly professional service. Great product and pricing. Check them out before you go anywhere else.

Jo
Review №64

Excellent service. Angel made the experience very easy for us. The delivery crew was fast, efficient, and friendly. All-around excellent.

Pa
Review №65

LOVE my new mattress. Service was excellent, quick, and friendly, both in the store and with the delivery personnel. I would highly recommend this seller to anyone!

je
Review №66

Very helpful and friendly, but also not pushy

Je
Review №67

Very pleased with the service we got from Jewell & Gary at the Cullman store. They stand behind their guarantee of having the best price. Will shop here again.

Ma
Review №68

Very friendly and helpful .

Ru
Review №69

Angel at the Cullman location is the best! She is very knowledgeable and cars about her customers. I will always buy from her!

Br
Review №70

Absolutely great service and extremely helpful and friendly

Pa
Review №71

Manager was super nice and very helpful. She really knows her stuff! I would recommend Bedz Express to everyone.

Ni
Review №72

Angel helped us out and provided the best customer service we could have asked for! Will be shopping here again in the future.

Ja
Review №73

Great experience the lady was very nice very very helpful.Well go back again⛄😁

St
Review №74

They do not care when it comes to fixing things. They claim to fix my bed but it came back dirty from dragging it and the foot board would not raise. I called and Angel the woman at the desk hung up on me after me telling her they put it together wrong. She said I should be grateful they even fixed itvand if I wanted what was still wrong fixed Id have to pay. Mind you they are the ones who put it together wrong and it was not working. They were no help and just wanted to charge me more money for their mistakes. That is not right when they claim to fix it who treats their customers that way? I payed over $2,000 for my bed for them to treat me that way. You made the mistake so you should be the ones to fix it. I would not recommand this place in Cullman to no one. They are rude and they just dont care money is not what matters making sure you do the job right the first time is what matters. If it was my fault 0i would pay to have it fixed no issue but it was not. I paid what I did in June to get it fixed and should not have to pay for their mistakes as well. If they cant do their job right they should not be doing it at all we pay good money for the things we purchase from these places and they just treat us like trash. Like I said how they handled this was wrong and they should have been willing to fix it because it was their doing.

Je
Review №75

Great experience at this store!!!!! Associate was very knowledgeable about the kind of bed he got.

Ti
Review №76

The lady that helped us was very friendly and knowledgeable.

Pa
Review №77

Angel did a great job is helping us pick the right mattress and base.

We
Review №78

Very helpful and knowledgeable with a great selection. This is the second time weve purchased here and well buy our next bed here too.

Re
Review №79

Great fellows working here. Very helpful.

Pr
Review №80

Found exactly what I was looking for and was very pleased with the help I received

Ch
Review №81

Bed was not like the bed we tried in the store, much harder and has some defects and I have talked to the guy in sales and nothing has been done to help this matter even after we was told they would gladly help us if we were unsatisfied and they have not, grant I will give it to them that it’s a different time now but it was reported before closing the stores

Ri
Review №82

Great products, friendly knowledgeable staff

Ta
Review №83

April is superb!

Ro
Review №84

Very helpful staff

We
Review №85

We received the wrong sheets. They replaced sheets at no cost. We had already used sheets that were sent in error

Ju
Review №86

Great service friendly staff

Wa
Review №87

Angel was very helpful, courteous, and accommodating.

Jo
Review №88

Helpful and friendly service at the store and delivery service.

Ha
Review №89

Amazing customer service!

Cu
Review №90

NEVER do business with this company. They will tell you whatever you want to hear in order to sell you something and forget customer service once you have purchased. They sold me a Tempurepedic and it is horrible, didnt offer to help after the sale.

De
Review №91

Great

Information
37 Photos
91 Comments
4.7 Rating
  • Address:620 Olive St SW, Cullman, AL 35055, United States
  • Site:https://bedzzzexpress.com/stores/Mattress-Store-CullmanAL
  • Phone:+1 256-739-5515
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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