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Express Automotive
5269 Peavine Rd # 102, Crossville, TN 38571, United States
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Express Automotive

Comments
De
Review №1

I trust Jason and company. They are professional and make you feel like family. I really love that they are not trying to rip you off, the services offered are reasonably priced. Laura is the first person you meet and she is delightful. I love this place ❤

Jo
Review №2

Top notch attention to detail. Stellar communication skills between the booking staff- part distributors- and customer. Integrity.

De
Review №3

Such a pleasure to deal with an honest car shop. Tells it like it is and doesnt try to sell you things you dont need. Hard working family run shop. Pleasure to deal with them.

Jo
Review №4

Jason is very knowledgeable about vehicles and can fix any kind.

Do
Review №5

They are awesome, ill always go back to express automotive. I absolutely love this place . If you need your car or truck fixed, this is the place to get the work done.

Le
Review №6

Awesome people. Great service with a smile.

Bl
Review №7

Great service at a reasonable price.

Su
Review №8

The mechanics are super knowledgeable! In my opinion, proper diagnosis determines good doctors & mechanics and is my number one reason for being their customer ... PLUS ... They fix it! A super friendly atmosphere! A little pricy but they use GOOD warrantied parts. Never a problem in 2 years. Good mechanics are hard to find ... Dont pass these guys up!

Ma
Review №9

Wonderful service. They take great care of your vehicle and keep you informed as to its condition.

Fr
Review №10

Best mechanics in the area

Ar
Review №11

Great place to bring your vehicles for service, good honest folks that know there stuff.

Te
Review №12

Great service. Honest and straightforward. Highly recommend.

Er
Review №13

Laura and Jason are excellent to deal with. Jason takes the time to explain what if anything is wrong. Laura is on top of the appointments and will do her best not to waste your time. They are a full service shop taking pride in their work and it shows. They can work anything. I would not hesitate to send my wife or mother there. I was on vacation and needed my brakes and oil changed. They took care of everything and was finished in a timely manner! If I ever need service and are anywhere close Express Automotive will be my only stop.

Cr
Review №14

Great service. Friendly and efficient.

Va
Review №15

I cant rave about Laura and Jason enough! I know from experience how hard it is to find an honest, superbly experienced, reliable auto repair business and Express Automotive is it! I dont take my car anywhere else and when people ask where they should take their vehicle, I always emphatically recommend here.P.S. On a personal note. Theyre more than a great business, theyre great people! Long before I took our car in and met these lovely people, Jason bought my husbands (a total stranger) cup of coffee at a gas station one morning when the clerk couldnt break a large bill and he was going to have to use his debit card. How nice was that!?

Ro
Review №16

Jason maintains each vehicle like it was his personal car. He is an expert at keeping older cars on tip top condition.

Te
Review №17

Excellent customer service. I got tires and an alignment done. Dropped car off late afternoon and was driven home/picked up before closing and vehicle done.😀

Da
Review №18

Great service

An
Review №19

Jason really knows his stuff! Laura is very accommodating. They were up front with me from the beginning. Even fixed a mistake made by one of the other mechanics in town. Highly recommend!

D
Review №20

Honest and knows what he is doing.

Je
Review №21

Wow! a repair shop that knows their trade and an added bonus with Jason and Laura both being great people. We were visiting from Claremore, Ok and our 2015 Equinox was having trouble running. We were planning to return home for Thanksgiving and realized a 600 mile trip was not going to be in the cards. I had plans to leave by noon the next day. We called Laura just before closing and arranged for Jason to look at the Equinox at 8 am the next morning. I explained that my goal was to leave by noon but I understood that he may have work ahead of me. Jason was able to do a diagnostic while I was there. The great news was he was not able to meet my time target but beat it and we were on the road by 10:30. We drove the 600 miles with no problems. They saved the Turkey Day! Great job! I would actually give them a higher mark is possible.

Te
Review №22

He isnt doing what he is great at to rip you off. Reasonable. A++++

Ga
Review №23

Best automotive service and advice.

Vi
Review №24

Laura and Jason are great! Especially with customer service and I trust anything they say about my vehicles, from my horse trailer to my cars.

Em
Review №25

They did a great job very friendly affordable prices and fast service . I will be back for sure !!!

Pa
Review №26

They over charged me by almost 100 dollars. They said they replaced a part which they later admitted they didnt when I brought proof. They also missed a lot of problems the vehicle had. Including a needed radiator and oil leaks. In my opinion this place isnt trustworthy at all.

Ro
Review №27

They do good work for a good price.

Kr
Review №28

Fast, affordable, and friendly. I will be back for sure!

de
Review №29

The best auto service you can get ! They care for all our cars with professional, on time service . Answer all our preventive care questions so we can keep our cars in the best of shape to ensure we have reliable, safe transporation . Thank You Express Auto !

Ci
Review №30

Honest, integrity, dependable...just a few words to describe the type of care you and your vehicle will receive!

Di
Review №31

I wouldnt go anywhere else! They are my go to place for everything for my vehicle!

Jo
Review №32

Excellent Service 👍

Fi
Review №33

Best shop around. Always friendly and truthful.

Mi
Review №34

Excellent service and price

Su
Review №35

Really great service

Co
Review №36

Quick Honest and Reliable

Fe
Review №37

Honesty, promptness, and quality of service.Grade 10

Information
2 Photos
37 Comments
4.8 Rating
  • Address:5269 Peavine Rd # 102, Crossville, TN 38571, United States
  • Site:https://express-automotive.business.site/
  • Phone:+1 931-456-6162
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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