A human answered the phone within 10 rings. I needed a jump because Im a traveler two accidentally left their lights on overnight. Then that same human gave me a jump. I know if I ever pass back through here and need any of the services that this company provides, I will patronize it for sure! Plus he was a veteran. Now that I live in DC, and this level of customer service is never available, I would give this place six stars if I could. #countryliving

Semi truck driver here. Excellent place. Speedy service, decent prices. They do mechanical work on trailers too.

Theyre great! The staff is knowledgeable and friendly. They have quality products in stock. If they dont have it, theyll get for you.

Very nice staff very quick and affordable. If you live here or are in town and need anything auto repair go see Greg at the desk. 👍👍

These are good guys..they try to help you out the best way they can..and dont try to rip you off...their honest with you and thats what I like about them

We are on a cross country road trip and saw the pressure in one tire getting low. These guys were busy but got us in to check on the tire in 5 minutes. They were really kind and helpful! And efficient.

I came in at about 5 minutes to closing time and need a tire replaced on my fifth wheel, within 10 minutes i was back on the rd, these guys were awesome.

Needed a patch for trailer tire on a busy Friday. They got me in and out under an hour. Great price,Great customer service and Great techs.

Awesome place fast service will definitely use anytime im in the area

Had a blow out on our trailer traveling - they were very nice and professional. Got us in and out fast.

Great prices, friendly staff and got me in and out in no time!

We drove from Illinois last Friday to visit relatives who are Crossville residents. I was very busy before we left and should have had tires installed before leaving. So during our drive I called Best One from a Google search. Natalie was very helpful and friendly. She ordered the tires immediately and had them ready to install Monday morning. Upon checking out she went even further and sent in the Rebate form online for me. The shop manager called me about an hour before car was ready, rather than my having to call as often is the case from car repair shops. Great service..good price. Better than what we get in Illinois.

Showed up quick, quick and quality work!Highly recommended.

I got a flat tire on my trailer and needed service as fast as possible. They were able to get me in the shop almost immediately. As soon as I backed the trailer in they went to work. My tire ended up being too damaged to repair so they found a recap tire that almost perfectly matched the others on the trailer. They were fast and professional. I would definitely go there again for tires.

Helpful, friendly, honest, great service and prices... Wont go anywhere else for tires!

Excellent service attitude professionalism by Managers would definitely recommend this place

I definitely not recommend this place to anyone please go somewhere else and save your self a lot money!! I had stop to replace one of my tires and everything was going nice and smooth the employees we’re really friendly!! Also the owner talked me to in two buy to new tires instead of the only one I need!! So when they Remove the second tire they damaged the tire and I have to end up been force to buy a third tire I talked to the manager and he was rude also refuse to pay for the damage they made on my good tire!!!

Picked up a nail in travel. Had a funeral to attend in an hour and they plugged my tire and had me on the road in 30 min. Thats customer service! Thank you

One of my drivers has an issue with the trailer wheels and tires, I call Best One Tire in Crossville, TN and they assist me as soon as possible with my trailer tire issues. Their service and attention was above my expectation super recommended. Their customer service is excellent.

Because we were worried about the condition of our tires we ordered a set of six to be installed before our out of state trip. A week before we left I checked on the status and was told Michelin failed to send them and it would be two more weeks - if we still wanted them. We decided to take the trip on our old tires and have the new ones installed when we returned. We told Best One to go ahead with the order - again. It’s now been a month and we haven’t heard from them. We went to Fleet Tire in Knoxville. They had them in stock and they were installed in an hour.

Great place.. all the guys are kind and helpful

Great service and super nice people, good prices as well

Got my semi tire changed real quick. Very friendly and professional. Thanks guys

Lost brakes on I-40 in a class A motorhome, got it into a campground. I called Best One and got Jerry, very nice and accommodating and arranged for someone to come with there mobile service. Robert shows up as arranged, (very nice man). He had to search for and order parts. I feel that he went the extra mile to insure the brakes worked properly and we would be safe.

We are new to the Crossville area and my husband was in need of new tires for his truck and decided to give Best One Tires a try. He not only got a great deal on tires but the staff was very friendly and professional. Based on his experience with this establishment he called them to see if they could check out a preventive maintenance issue with my car. Set up an appointment for the next day and once again was met with the utmost professional and friendly staff and a very knowledgeable technician. We have decided that they will be our go to place for all of our car/truck issues in the future! Thank you all!!

Hit something on 40 in Crossville and blew my tire out. Found them on Google and Jason came out with a new tire and changed it RIGHT THERE! Then I followed him back to the shop where they balanced and aligned everything. Jerry (the Operations Manager), Jason and Jeremy (who changed the tires) were wonderful!!! Huge thank you to all of them for all of their help!

Needed a tire bad. No one else had my size but Best One. Jerry was great and for me in and out within minutes.

We had part of one of our tires brake off during our 10 hour drive from the Great Smoky Mountains. We were lucky to have stopped close to a gas station where we asked where we could get it fixed they recommended the Best one. And they were so right, this was early morning they took us in, changed it with the family of five in the car and we were out of there and back on our way within half hour. So grateful for their quick service!

Excellent!!! We had a flat tire on our camper and Best One Tire came to the rescue with a tire change and ordered the perfect replacements. Gentry was the ultimate professional and so kind in his service. Highly recommend.

Good guys, fast service, normal price!

Gentry Brown is an awesome salesman. If you need any tires for a small vehicle or an 18 wheeler. Go see Gentry Brown at Best One Tires on Genesis Road!

Our rescue (East Tennessee Miniature Horse and Donkey Rescue) was on our way back from picking up two horses and we were still an hour from home. We stopped at a gas station because we could feel some wobble. We discovered that we had a flat and we couldnt change it ourselves due to tight lugnuts. We called Jerry at Best One Tire and he told us he would take care of us. He backed our trailer in for us, got our tires changed and was just an angel getting us back on the road. Thank you Jerry!

We had our tires road force balanced here and we were charged $ 232.68.Employees were nice enough but the tires didnt seem quite right, a lot of vibration so we took it back and had it done again. As we were leaving town we still had problems so we took our truck to a different location. When we checked in we found out the company has a price of $100 for same service. We called to let Crossville to let them know that we had to take it in again and inquired about the price difference and they said we have the right to charge more if we want to. If it was done properly it would have been different but....also no refund.They should be ashamed to take advantage of disabled veterans that way.

Our horse trailer had some issues and we were just passing through. They got us in and taken care of right away. Super service and great people.

Great people inside and they do very fast work to minimize your down time. Couldnt have asked for a better experience than what I had from Best One Tire and Service in Crossville. Hopefully I wont have anymore issues, but if I do and Im in that area; then I know exactly who I will be calling.

I bought 2 tires for my car good quality, good price. The associate are excellent.

I use to be all about Best One. Their service is still great but the prices are getting a little out of hand. Plus, $15 per tire to mount and balance..are you kidding? Let me answer that...no, no they werent.

Amazing customer service! They were fast and very very helpful. They even waited after hours to help.

Always great with the customers in the crossville TN area...Recommend them to anyone..

Fine people to work with. Always been there when I needed them. Bought many truck tires and vehicle tires. Good people.

Was traveling from S.C. to MO....Low tire light on dash was on. Tried inflating tires myself to no avail. Stopped at this shop, they gave fast attention to my problem and fixed it at no chargeYou seldom find this kind of service today very conscientious and caring people.

These guys are great!!We lost a tire on our 46 5th wheel. The tire blew with so much force that it broke the weld that held the axel to the frame!They helped us get our rig off the highway, called a mobile welding service for us, reattached the axel and changed out the tire.We were so impressed that we stayed in Crossville overnight and bought 6 new tires the next day.I cant say enough about this place, from the owner to the technicians these guys were fantastic.Thanks again Gentry!

Randy and his team took great care of me. I ran over a nail on interstate on way home from golf trip and they repaired it and had me back on the road in 30min. Great service and cost was very good!

Had a blowout on my trailer these people worked hard to get me back on the road fast

Great place with excellent service. Very honest great employees.

Fast, nice, knew what they were doing, and didnt overcharge!

Good people, exceptional services.

Very fast, very courteous, just very pleasant to work with!

Did a good fast job at a fair price. What more can you ask for?

Have been using Best One for several years traveling. Very friend friendly very fast meeting needs.The Crossville location is exceptionally good.

Great service! Bought a good used trailer tire at a reasonable price. They had me in and out quickly.

Super nice folks took great care of me.

Excellent people, excellent service.

Been doing business with them for years. Best people in the business

These guys are good and quick.

Good value. All tires. Free rotation. Free alignment inspection (pay for alignment if needed).

Had a nice lunch and looked at the eclipse . Best one is run by the best people .

They were quick and very courteous

I brought my friend to have tires put on his $40k vehicle and it returned with 3 marked up wheels with the manager and owner claiming negligence. This is not how you conduct business on a professional level at all.

Great place, friendly staff. Got us patched up and on the road in short order.

These guys are great!

All ways great service and friendly staff

Awesome service friendly group of guys

Great price on this, and really fast service

Was the only place out of 75 to have a used tire in my size and waited an hour for me to drive there and held the tireFriendly staff would come again

Had extenders put on inside tire on motorhome so I can check air pressure.

Fast, friendly service.

Always fast and efficient service!

Great place, nice people!

Very quick and friendly service

Very good service

Very responsive!!

The ONLY place to go for tires and service!

Great service

Always great!

Good people to work with

Very professional

Excellent service

Jerry was an absolute angel!

Great entertainment

Good service

Great service

Fantastic

Good group of guys and have bailed me out many times.

Fasy and great service