On vacation in the area and having issues with brakes, called and was setup with a quick appointment. Team was very informative of the issues I was having and explained in detail. When in this area I will definitely contact for vehicle services needed. Highly recommend, do not think you will be disappointed.
They are very professional they also did a full body inspection of my vehicle and let me know what other little repairs that were needing to be done and how soon they were needing to be done great place to take your vehicle
We were very much appreciated for your service on our GMC Sierra truck Thank you Daniel James I give you 5 stars
They did a great job on my diagnosing and repairing it. Been mechanic for 40+ years Owned my own shop over 20 yes. Much impressed with the service.
Just a good repair shop, always tell exactly what is needed for the job. They never pressure you into anything you dont want to do. Answer all your questions and even contact you after the job to make sure the repair was successful.
An air conditioning break down caused me to pull off the interstate and call JTR Inc. What an unexpected surprise that they fit us in immediately and had us on our way with fully functioning air conditioning within 2 hours. I could not have asked for a better repair experience- fast, affordable, professional, customer service oriented, in a spotless state of the art facility. Very few places will work on anything under the hood of a class C RV, JTR Inc didnt hesitate and I could not be happier with the entire experience- I highly recommend them.
I would recommend JTR to any of my friends or neighbors. I finally feel like I have a good home for my car. Thanks again JTR.
My girlfriend and I was on a 5hr drive to my race. I lost oil pressure and had to get towed to JTR after I called the tow company I talked to Bailey Houser at JTR and told him it was probably the oil pump he said ok and I told him we still had 2.5 hrs to get to my race. He had the part at the shop within 5 minutes of us getting there. Unfortunately it was the right size and they wouldn’t get another til Saturday and latest Monday. Closing time for the shop and no truck or car rental place open Bailey informed me he would try and get it fixed sometime during the weekend (they aren’t open during the weekend). Anyways here we are stuck unless my mom drives 2+hrs to come and get us and my enclosed trailer. Low and behold Jeremy a mechanic at JTR told me to take his truck yeah I would say the words but I will keep this “G” rated. To my shock I couldn’t believe this man was letting me take his truck not only so I could race but also save my mom the double trip. All he wanted was the gas tank full in return yes I am still in shock!!! Come Monday Bailey let’s us know my truck is ready. He told me straight up it’s fixed but the motor is not good since I went too far without oil pressure. So we all said our goodbyes and I thanked Jerry for his generous loaning of his truck and my girlfriend and I set out to go home on hopes and a prayer. We made it home and I couldn’t be more thankful to the JTR team I hope the owner of JTR recognizes the team they have and Jeremy you are the man and my girlfriend and I thank you so much for loaning us your truck. May god bless you all!!!
Fast and efficient. We were told they wouldnt be able to get my car in for three days. We dropped it off and they had it in and diagnosed the next day. Had it fixed that afternoon. They kept us up to speed the whole way through. We will definitely bring our cars back in the future if needed.
Had a good experience both times and they explain things to you
JTR Repair was very diligent in finding the cause of my vehicles issue and working on it until I was satisfied with the repair. Great staff and service!
I havent travelled away from Cville yet, but so far all is very good. Ive been very happy with their customer service, shop, repair work and they even followed up with a nice note. These guys are doing business as it should be done. 👍
Very professional and helped me out in a big bind. Great service and great people..
My parents were headed west with their truck camper and their clutch went out just down the road from JTR Repair. The staff at JTR went out of their way to get them back on the road as quick as possible. Top notch shop and people working there. Glad they broke down where they did!
They fixed my alternator on my 07 Focus and had it back to me next day. Reasonable price and everyone I talked to was polite.
They did a Amazing job!! Kept me up to date with whats going on, got the job done fast!! Very nice people, Nice family owned business!! Will definitely be taking all my vehicles there and sending anyone I know there!! They are the definition of great customer service 🤘🤘
Our motor-home broke down the Friday before the 4th of July while my wife and I were heading home from a 1,000 mile trip. We were extremely pleased by the service we received from JTR Repair. The gentleman on the phone was polite and efficient. He quickly understood where we were and what had happened to our vehicle. We didnt have to repeat ourselves over and over like you have to do with so many people on the phone. He sent out a service vehicle for a roadside assistance call who arrived within 30 minutes. The service tech / mechanic quickly diagnosed our electrical problem, made the necessary repairs, and we were one the road home again very quickly.I wouldnt hesitate to call JTR Repair again if I needed help while in the Crawfordsville area.
We were stranded with an RV problem and they got us in quick and did competent, honest work on the repair
Great people, polite, very helpful, great job well done! Thankyou JTR Repair!
Very pleased with their service. Did a great job and really cared about getting me up and running as quickly as possible. Will use them again and recommend you to give them a try next time your truck breaks down.
I threw them a pain in the rear task. It took some time which I expected and they were up front about that. Stayed in contact with me with any updates or changes needed. Very satisfied and do recommend.
I went in for Diagnostic of a check engine light. After the diagnostic was complete, I was taken to the car and every point was discussed and completely explained to me. A few days later I scheduled the work, and the car isRunning great.
These guys went above and beyond to help us with our rv repairs and get us back on the road home. Highly recommend!
Tried to charge me 3,000 when the vehicle only needed bled and front brakes. They didnt have a total after 2 weeks. When asked the sent the 3,000 dollar quote in literally maybe 15 seconds. Bad bad bad business
Our normal out of town mechanic was booked so I asked around for a reliable, local shop. Several people recommended JTR so I looked them up and decided to give them a try. Im so glad we did! The staff was very friendly along with timely work done. I would recommend this shop to anyone needing work done.
Great service! They got me in quicky, determined the problem and had my Jeep back to her old self! Thank you!
Communication with what was going on with my repair was lacking and I’ve talked to the owner about it. I’d recommend the mechanics as I believe they do do great work. The owner does a lot of stuff for the community. But as for us we will go to another local mechanic for repairs and maintenance based upon how the owner responded to us.
I was give 5 stars.the manager was asked if I could . Nice staff I really like the guy replace my truck turbo kit and I bought my own turbo kit . Until I saw the invoice $1924.01 they been over charge $500 for the parts . Next day I call the same dealer asked same part, $150 speed sensor they charged me$ 475.84. I had been charged other $99.20 and 2 bolt $58.06They even did not told me 24 hour open shop had over time charging $202.46 / per hrs. With 6 hrs. I really been their shop by 5hrs . Beware over charge.
We have used JTR for about a year for our regular oil changes and rotations. When my Durangos check engine light came on, we knew exactly where to take it. JTR also worked on a very tight time schedule that day having my oil changed and the issue fixed before the time we told them we needed. Theyve been amazing!
Went in for a routine oil change. I had been smelling oil. About a year ago Goodyear (Pomps Tire) did a bunch of work. The oil leaks are from a bad job on an intake manifold gasket. Its leaking so bad oil is.pooling on top of motor. I have an appointment Tuesday with JTR to fix this. They are even providing a rental.
GREAT Service!! They picked my truck up while I was at work, completed the work and dropped it back off.Becky is Awesome to talk to, definitely a Hometown Feel. She had the estimates that I had talked to her about ready and in my truck when it was dropped off.I would Highly recommend!
Gas smell, fuel leak. Diagnosed and replaced fuel pump. Great job, fair price, free loaner car, very friendly and professional. Sure nice to park car in garage again without all the gas fumes. Thank You!
They never called back after I asked for estimate on my breaks....
If you need any work done on your diesel this is the shop to visit. Address is not quite accurate but Google maps took me to the entrance. The shop is back behind the houses.
JTR Repair Inc. was amazing! Oil change & brake job. Scheduling, drop off & pick up was quick & easy. I am so grateful they provided a reliable, clean loaner during my repairs. I can not say enough about how pleased I am with their work. I believe I got a great value! They were just awesome! Thanks again JTR!!!
They were great! Had my car done in one day. They set me up with a loner car so I didnt have to miss work!
Good people, honest, on time as promised and great to work with. Brakes all the way around plus oil change/service. I can’t comment about the cost as I didn’t have any comparison but I believed them to be competitive based on friends’ recommendations.
I had recently had work done within 30 minutes of arriving here. I had blew out a brake line. Spurt of the moment decision took it there and they got me in asap and fixed my problem will definitely be back and refer this place to others.
Friendly people, 5 star quality work. I will be doing business with JTR Repair again.
What a great first experience at JTR! Super friendly staff and excellent service. Our motorhome received a suspension makeover, brake check, serpentine belt replacement, etc.. all work was completed correctly the first time and made a huge difference in the handling of the coach. A big thank you to all involved for getting all the work finished quickly and professionally!!
JTR repairs was a great choice of services! Best customer service I’ve seen around the area. Along with their great work ethics. They had my vehicle the day I called within the hour and kept me updated on every step they took. 5/5! Highly recommend for anyone!
I will take my vehicle there every time they do great work and reasonable priced
Friendly, quick, great price, highly recommend you give them a chance!
They were very efficient finding the problem and correcting it. I would highly recommend them
Super professional operation!!..will use again and recommend to my friends!
Excellent and courteous service, drove in unscheduled and began the process of finding the problem, being midafternoon it was to late to drive to Indianapolis to get the part, they shuttled me to a Hamptons, which itself was excellent and courteous, and picked me up at Hamptons back to repair shop, back on the road by 2pm, delivered load at Indy 4pm
Friendly and fair pricing
JTR I have used them on my motorhome and personal vehicle both times I had issues with bolts that were broken into block they done work other shops wouldnt in timely manner at reasonable price highly recommend this business for any thing you need done.
Three weeks after a three day promise of work my car was repaired. Not happy with customer service.
Jtr has an awesome team of mechanics that actually know what theyre doing. They are very versatile which work on just about anything. Highly recommend
First, I want to say 3 shops including one dealership; looked at my vehicle and said it was “fine”. Squeaks and clicking is not “fine”. trust your instincts!!! Take it to JTR. They found the problems right away and fixed my vehicle, and had me back safely on the road.If your tired of being taken advantage of, this shop is the last shop you will visit! Staff is professional and will get the work done. You will get pictures and a report of the maintenance recommended for your vehicle. They strive for the customers’ safety and satisfaction. I have been to many shops and this one meets every expectation and more! You will not be disappointed in the quality of the work they do.Thank you for going above and beyond and taking care of my car! It’s a great feeling knowing I can trust the mechanics. Not only do I drive my vehicle but my daughter does as well. It’s the best feeling knowing you have a dependable mechanic, when those you love are behind the wheel.
Very pleased with the entire experience. Becky has excellent people skills. She politely listened to my situation and recent car history. She arranged the tow truck, and set expectations.The repair was completed and runs beautifully! The mechanic even reached out to ensure I was satisfied with the repair.5 stars ☆☆☆☆☆
Amazing staff and pricing
It was great. Was there for oil change.
A professional full-service auto repair shop, with good equipment, competent and responsive personnel and great management, quick to get you in and help you, when you need help.They are not the least expensive repair shop but they always follow up to make sure you were well taken care of and satisfied, and they stand behind their work
Quoted a price for a job. Came in at price and the work looks good.
So happy to have found out about jtr! fantastic professional service and wonderful customer service!! they will service all my autos from now on! they did trans service on my f 250 p/u, tire rotation, alignment and engine mount on ford focus! highly recommend jtr for all ur vehicle service! just great people, professionals and really good pricing compared to dealer quotes
Other than paying an arm and leg, they fixed the impossible. So five stars was earned despite their price.
July 3rd brakes went bad, the only place I could find that would get us in. Very grateful, price wasnt bad. They staid late, I got there an hour before close. Manger is good looking +
Fantastic service. I moved here from Oklahoma and was given a flyer for a discounted oil change. They were very nice and told me anything that was done or that they saw needed done at some point.Took my car back just this week bc oil pressure light came on. I mentioned a few other things as well. They checked everything and told me what they found, fixed the few things I needed fixed and we are waiting on a repair that will need to be done at some point! Then they came and picked me up and took me to get my car. I was even given a gift bag!☺They have the cleanest shop I have ever seen, customer service is top notch, fair prices! I would highly recommend to anyone! I will go back!
We had a broken line to our transmission cooler as we were bringing home our first travel trailer. We were so worried that we had done something wrong the great staff at JTR. Arranged for our tow and assured us we had done nothing wrong. They got us back up and going ready to enjoy the RV experience. GREAT PLACE. GREAT PEOPLE
Very please and impressed with JTR from the very first phone call to after our repair was completed! They had a loaner car ready and available for us when we dropped off our car. Got a video text showing the suggested repairs. When my wife picked up her vehicle she was very pleased to see that they also included sweeping and wiping down the inside! Will be back for our other needs and highly recommend them!
Traveling from Illinois to Indiana when check engine light came on while on interstate. Called JTR’s from the gas station down the street. They got us right in, diagnosed the problem and the part was there within a half hour. The coil was replaced and we were on our way. They turned a very scary stressful situation into very pleasant experience. I would highly recommend JTR’s. Everyone was so friendly and the property was amazing. My 5 young kids were able to run around while we waited. Thanks again JTR’s!!
Staff was friendly and kept me in the loop about status of vehicle. Shop was very clean and organized. Would use JTR again.
Everybody at JTR is professional and kind. I was having battery issues with my Silverado, and they tried their hardest to find an issue with it. I had two different mechanics just make up a reason that the battery was dying in order to make money, but the guys at JTR were honest and that is priceless to me. I will continue to go to JTR for everything for all of my vehicles.
Excellent service all the way around. Didnt take long at all. Theres a fridge with drinks available and a few little snacks. They also provide wifi while you wait. The gentleman at the counter was extremely nice and very professional. We will definitely be back.
Called twice for pricing. Both times someone was to get right back with me. Both times no one did. Spent the $700+ at Stephenson Auto with same day price. Dropped car at 10am done at 3pm.
Highly Recommend JTR Repair! Needed a large repair on my 08 pickup. Due to the age of my truck and nature of the repair I really needed a skilled shop for the job. JTR came through! Final price paid was the price quoted, work performed was clearly detailed on invoice from start of job to completion, and backed by a 3 year / 36,000 mile warranty. At a less experienced shop, this repair could have seriously gone wrong and cost much more time and money.JTR are true professionals, with the customer in mind. Their shop is over an hour drive for me, but Ill continue to make the drive. Superb!
I cannot find any problems with anything that was done. I cannot say enough for the way we was treated. It was the best that I ever had with any business. I will be telling everyone about you and work that was done. You will be doing all of my work. I want to thank everyone for all there hard work and the way we was treated.
We were very pleased with the high quality of service and we appreciate their attention to detail. They did a great job and the cost was very fair. We will definitely be using them for our future repairs!
First, Becky was super nice. Second, Bailey was very helpful and also very nice. Third, a dog made an appearance. Fourth, they have refreshments. Fifth, the bathroom smells delightful and the whole place is very clean. I will definitely be back!!
This is the first experience I have had with JTR and I couldnt be happier with the results. The staff was friendly and professional. Probably the cleanest shop I have seen ever! They had my truck up and ready to go in no time. Definitely going to be a return customer.
I cant say enough great things about this place. I have been in for an oil change and then had to come for another issue. Both times they got me in same day. They gave me a courtesy car to use so I wasnt out of transportation. And had the issue taken care of in a couple days! They were so great, even texted me to make sure everything was going well. If you need someone to take excellent care of you and your car for a great price make sure you call JTR!
I brought my car in for an oil change. They got me right in. The tech found a coolant leak I had been looking for for months and showed me where it was. There was no pressure to fix it, he just wanted me to know where it was. I appreciated that very much. And the cost was almost half what it cost me to go to Christi Hubler last time. Great experience.
I was very pleased with the service received! Their honesty, professionalism, and attention to every detail were certainly appreciated. Highly recommend them to anyone who needs service!
Best place to get work done. The staff is second to none!! Pricing is unbeatable and your vehicle leaves their shop better than it did leaving the car lot!!!
Loved the served and I end up paying less then what was quoted . It was ready when they said could not be happier. The office staff that Becky is suck a sweetie to talk to and she will get you all fixed up. I would recommend them to everyone
Very nice and professional
Fast, polite and great service
I had a problem with my 08 Ram 1500. Noise in the differential. I assumed it was the pinion bearing going bad. It is not easy finding someone to work on a differential that knows what they are doing.1. Bailey in the front office provided all the answers I had when asking about differential repair. Took extra time to find a ball park estimate for the repair.2. Again Bailey called, as promised, about the problem that was found and provided an estimate before going ahead with the repair. Got a call couple days later saying the job was done.3. When picking up the truck, Mike came out to the desk and showed me the damaged bearing, along with the roller bearing cage broken in half. Much longer and the whole differential would of had to be replaced due to too much metal floating around inside the casing.4. The following business day Justin sent me a text to follow up on the work provided. (I have never had that happen from any other service provider)As I told Justin,A lot can claim to be good, few are actually good.Thank you JTR team.Highly recommended.
Very pleased with the work done on my truck. So appreciated that you were able to work us in on such a short notice while we were visiting and get us back on the road home. Thank you so much!
JTR Repair has won my business! Excellent quality at a reasonable price and a friendly and professional staff! Bailey is knowledgeable and friendly, totally awesome!!!
This is the place!! You found it!! These folks care, they have a state-of-the-art facility, staffed with talented professionals, in probably the most beautiful location in Crawfordsville. This is an UNPAID testimonial...LOL! Customers for life.Thanks Justin!!
Some may not know this but jtr has a alignment machine. My car steering wheel was off. Took it too there shop come back driving better then ever. Was also inspected for free while there for other issues. Was told the front tires was going to need changed soon due to the alignment being off was showed pics of the on side of the tires. This saved me from having a blow out and being stuck on the road or even worse mess up the car from tire or having a wreck. I will be a returning customer for my needs on my other cars.
JTR Repair has incredible customer service. They do great work and do it very quickly to get you back on the road. Highly recommended! 😁👍
JTR Repair really went above and beyond to get my car fixed fast and help make sure I did not miss any work. Top quality work, excellent price, and the best customer service I have ever encountered anywhere! Would highly recommend to all my friends and family.
As always they got me in right away. Diagnosed the problem and scheduled the repair work to be completed as soon as the part arrives
We just moved to town and didnt know where to take our vehicles. Per recommendations on FB, we brought both vehicles to JTR. We received prompt and high quality service AND to top it off, Jeremy went above and beyond to help us which saved us a few thousand dollars! Thanks Jeremy!!!
JTR was very thorough in the repairs they made to my truck. They communicated well to keep me updated and with any other concerns. The best part was getting to use a courtesy loaner car.
JTR is Am awesome repair shop. I have used them for all of our family’s vehicles. They are thorough and have greasy customer service.
Great people!!! Cant say enough good things. Very pleasant, professional and caring. Would highly recommend for auto repair and service. If you want a fast, professional diagnosis and repair at affordable price...This is the place to go.
We were in the middle of our long drive from NJ to Champaign.there was smoke coming out of our engine and the first auto repair shop was JTR ... Which was in the middle of nowhere ....Justin rightly diagnosed the issueof leak in the transmission fluid and fixed it... We came back home safely with no issues on the way.... 👍Would highly recommend...
My truck failed to start last week. JTR got me in first thing the next day and had it diagnosed and fixed within a couple of hours. I highly recommend anyone who needs anything from a simple oil change to a major repair to call these guys!
Good work and great people !
I cant thank these guys enough. They really deserve higher then 5 stars. I would recommend them to anyone. I honestly cant say anything bad about them. Ive been on a long search to find a good mechanic that is caring and understanding. And I will not be going anywhere else.
Great experience for a first time customer. Will definitely recommend JTR to everyone. I will also be back for any future repairs. Thanks to Justin & the team.
I took my truck there & I did not have an appointment & they got me in & fixed my heater blower & now I have heat. Thank You 😊
If remind this to place. Very affordable and very friendly staff.