Passport Auto Body Inc
75 Budlong Rd, Cranston, RI 02920, United States
Passport Auto Body Inc
Review №1

Jimmy and his team are the best. They do excellent work with fast turn around times and the ladies in the office keep you updated every step of the way. I could not recommend them more!

Review №2

Their work cannot be beat. Best service, amazing repoir, and my car came back looking better than when I originally purchased it. Highly recommend

Review №3

Took care of my broken vehicle in a timely manner and dad a good price thank you

Review №4

I was recently involved in my first ever car accident, I was hit. I honestly had no idea what came next as the insurance company provided little to no help. Thanks to Kevin C. I was put in touch with Sheri, who is AMAZING and knows her stuff and I was in a rental by the end of that week. I recently picked up my car and she looks brand new. Jimmy and the crew went ABOVE AND BEYOND and my little old Lady looks like a brand new car. This was honestly the best experience I have ever had with an Auto Body Shop and will NEVER go to anyone else.Thank you Passport crew

Review №5

Took my car there and got it back the same day! Runs great! Highly recommend. I’ve been to so many mechanics and none of them can even compete with this place!

Review №6

Ive been going to Passport for about a yr now. In that time they have taken extremely good care of me and my 20 yr old car. I originally had an extensive amount of work done because the car needed some attention. Recently had an exhaust issue. Brought the car in and in a few hrs and for a lot less than I was expecting it wdone

Review №7

Definitely deserving of a 5 star review! Ive been here on two separate occasions with minor issues (door handle not working, latch on hatchback was stuck) and as a female alone with my 2 kids, who knows absolutely nothing about cars, they definitely could have taken advantage, but both times they managed to fix the issue within 15 minutes or so and didnt charge me a thing. The staff was so friendly, too.

Review №8

Jim and Kevin did a great job in repairing my 20 yr old Camry. I knew there was issue with the suspension and I would have authorized repairs that didnt need to be done if not for their honesty and true desire to do what was in my best interest these repairs could have easily cost twice as much. They advised me to what was not right with the vehicle and gave me a more than fair estimate to fix and when all said and done they did all the repairs they had mentioned at the beginning and also repaired a few minor issues all with in the initial estimate. I dove my car away and it drives and runs as good as ever. This vehicle has sentimental value to our family as it was my fiancee Grandfather car who passed away over 10 yrs ago. The low mileage and overall condition of the vehicle warranted the repairs. Because the vehicle had sat not being driven there was alot of rust on many of the bolts and other components and they repaired and replaced everything. This took them a little longer than initially thought but with consistent updates and communication this was not an issue for us. I am very happy to have and will continue to do business with Passport. The entire staff from Sherry in the office to Kevin and Jimmy I felt very valued as a customer. I felt that my best interest was always first priority with them. They could have easily told me that there were things that needed to be done that didnt and I would not have known better. They correctly diagnosed the issues and also told me that things I thought needed to be done did not need to be done. Honest and caring the best way to describe my experience. It is refreshing to know that this type of service still exists.

Review №9

I cannot say enough about Jimmy and his team. I have been dealing with Jimmy for over 25 years and I have never had to worry about anything. He has always taken great care of me as well as the numerous friends I have referred. Everyone of them have thanked me for the referral and complimented Jimmy and Passport.I had a major accident and totalled my vehicle, but I had not seen it. When is was towed to Passport, Jimmy immediately called to see if I was ok because he saw all the blood and the condition of my SUV. That is who he is.Jimmy stands behind everything. With anything, when doing a repair it may need some adjustments and bring it in and he will take care of it. It is his reputation and it is stellar.I trust his opinion when it comes to my auto repairs. For honesty, workmanship and price, Passport is my place for a major accident, a little fender bender or an oil change!

Review №10


Review №11

Wonderful knowledgeable talented mechanisms. Reasonable prices . The best car repair shop in town. Thank you Jimmy

Review №12

Great place Jimmy and his Staff are awesome

Review №13

HIGHLY recommend this body shop. I was rear-ended earlier this year and Passport took care of everything. Crash report, facilitating a rental car when I dropped off, insurance claim with the at-fault partys insurance, and complete repair of my vehicle to like-new status. My car was hit yet again while it was parked in a parking lot and I will 100% go back to Passport for the estimate and repairs.

Review №14

Jimmy, thanks again for always taking care of me my dad and my whole family you and your staff are second to none!!!!If anyone out there is tired of being taken advantage of like me and you are looking for someone that will never do you wrong do yourself a favor and listen closely I promise you, your search is over. You will not find anyone more honest, reliable, or quicker, then Jimmy and his staff, Jimmy once again thank you Happy Holidays to you,your staff and your family,God blessMichael Andy andFrank DiPaola

Review №15

The only shop I trust with my vehicle repairs. They have a wonderful staff and always do a fantastic job with my car. Highly recommended!

Review №16

Passport Auto Body did a great job repairing my car after an accident. They handled everything for me and got the work done quickly. I am very pleased with their work and customer service.

Review №17

Excellent staff, and your vehicle will be fixed the right way. Jimmy, and his entire staff, are all knowledgeable professionals.

Review №18

Jimmy and his staff are wonderful people to work with. They are prompt and very curtious.The repair and body work that was done on my vehicle was perfect! They go above and beyond for their customers.

Review №19

Jimmy and Passport are by far the most starightforward and professional autobody repair folks out there. They keep things so stress free with the highest level of customer service, customer satisfaction, and business integrity. I went into working with Jimmy and Passport very upset about banging up my truck. Jimmy kept me so relaxed and in good spirits especially when dealing with my insurance company. He walked me through the entire repair process in a detailed and courteous manner. I would highly recommend Passport Auto Body as Jimmy and his staff did amazing work making my truck look brand new! Thanks so much Jimmy and staff for helping me and making me happy!

Review №20

Great people very professional work decent price

Review №21

Fast, friendly, no BS, reasonably priced and above all,... honestly

Review №22

Top notch, as honest as the day is long, best in the business! I would highly recommend them to anyone needing car service. There is no one better!

Review №23

The best shop to do business with.

Review №24

The finest service I have every experienced in my 60 years of owning automobiles.

Review №25

I have been going to passport with my vehicles for many years now I am always treated with respect and the work is always done the right way I have never had any problems with them I love them

Review №26

Passport auto service is the best automotive repair facility in RI that ive come across and believe me Ive been to many.. theyve always done a great job on my vehicles...highly recommend passport....

Review №27

Great Service, Great Quality, Great People.

Review №28

Honest establishment. more than fair prices!

Review №29

You would be hard pressed to find anyone with more knowledge and advice.

Review №30

Wally was great

Review №31

Would not go anywhere else!!!

11 Photos
5 Rating
  • Address:75 Budlong Rd, Cranston, RI 02920, United States
  • Phone:+1 401-942-2400
  • Auto repair shop
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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