Honest. Trustworthy. Fairly priced. Good communication. Truly takes care of loyal customers. Bill is wonderful to work with. Theyve done work for years on all our vehicles, from daily drivers to track cars. Highly recommend.

Too long to wait for appointments I need the car and it fixed for work not next week

Bill is a good man that does good work with damn good prices

Highly recommend. Great place

Great place and the guys are very knowledgeable and very professional.

So very accommodating. Simply the best.

We trust Bill and the mechanics at Elite with our vehicles. Theyll find out whats wrong, give us an estimate and fix the problem. They are fair and keep us informed. We live in Covington, so its very convenient for us. Theyre always busy, because theyre good.

They do the best work and have the lowest prices!! I wouldnt trust anyone else with my car!!👍

This was first experience with this shop and I couldnt have asked for more! Bill and techs are great and had my vehicle done in a day! They have earned a customer for life here and I highly recommend you try them for your next automotive service needs. Thanks Bill!!!!

Had my Chrysler at the Russell Street location years ago & their repair caused an annoying squeak they couldnt figure out. This after I had it there for weeks getting one thing after another looked at. Took it to the dealership & they informed me they had put the part in in the wrong direction.Against my advice my husband took his Buick there a couple months ago. It took them two work days & all they did was a tuneup! Every time they repair something something else just happens to go wrong. So when he started to have a new, worse, dangerous issue he decided to take it to the Decoursey Ave location that I know used to be Bills & the owner is usually more present. He doesnt have many vacation days so he used another two this time as he was told his car would definitely be looked at first thing Monday (he dropped it off Sunday night & walked home). No communication during the last two days.So after I got home from work I drove him up there & his car was in the exact same position he had parked it in Sunday night. Ken offered nothing but weak excuses. If things come up & you cant get to it, you owe it to the customer to at least notify them. We are working parents & dont have a spare car just sitting around we can use while a repair shop just holds our car & does absolutely nothing.Their communication is poor, repairs are questionable & theyll lie to your face. Its a shame you cant find a reliable honest mechanic anymore.

The Owner Bill is Amazingly Helpful and extremely Nice. Great customer service. I wouldnt go anywhere else for my mechanical issues. Their prices are very reasonable and great quality work.

Have to take car back for something that I was told was fixed and isnt. 2nd time. Had to wait a week to take car in. Then they had car 3 days and wasnt finished. Brought car back 3 days later, car was supposed to be fixed but not. I do understand things happen though and are out of others control. Really like the car pickup and dropoff!

I took my car in to fix an engine component. My windows are broken and do not roll back up when rolled down, when We told the mechanic this he assured us it would be no problem. After going to pick up the car he told us that he got hot on the test drive and rolled the windows down and was not able to get them back up completely forgetting the conversation just 1 day before. After prying the window back up he was able to get it back to how it was before but, for someone so confident it would not be a problem he sure as hell made it one. If they arent able to remember one small thing I wouldnt trust them to work on my car again.

This place is truly one of the last trustworthy auto repair businesses ive dealt with. Ive referred 6 people here whom all have had great experiences and felt they were treated beyond fairly. Bill at the front desk is honest and fair, and always goes the extra mile for his customers. Ive spent over 10k here and wouldnt have spent it anywhere else. 5 stars. Edit: just had more work done on my Toyota in 2021. Ill be honest, my car was a chore and these guys handled it like CHAMPS. Bill is still the GO-TO guy. Ill never use anyone else.

I have been going to this shop for a few years and a few cars. They are trustworthy honest. they do not talk down to me. They even help me select my new (used) car. I will not take my car to anyone else!

Great local auto repair. You can get tires air inflated and the mechanic is top of the line.

They do great. Im done going to back yard places Im going to elite every time. They did great. On both my cars.

Fast, honest reliable. Ive taken three my own vehicles and recommended many others to go to bills

I can’t say enough good things about Elite Automotive. Bill and Tony were absolutely awesome to work with through a very difficult issue. After the initial repair a “noise” kept reappearing and not once did they try to blame something else. They just kept at it to make it right. I know hours were spent that were not added to the bill. I was offered a loaner vehicle, my car was delivered to my work and to my home after extra visits were needed to eliminate the noise. Trust and Automotive repair shops are not words I normally used together in the past but these guys have proven me wrong. I would trust them with any repair and I would know it is done right!!Amazing Service!!!

I had a rattle under my Mustang. Firestone Newport said I needed a new catalytic converter, a lot of money. I took it to Bills Standard Service in Latonia, KY and it was a broken bracket holding the muffler. $62! I will never go back to Firestone. A Ford certified service center damaged the feeder hose to the gas tank while replacing a fuel pump. They refused to admit fault and Bills found a much cheaper replacement. It was half the price of the certified place. Trustworthy and honest.

Excellent service

They charged $200 for an oil change and another $200 for 4 light bulbs.

Great service great people

A lil pricey for a job done. Was quoted one price and paid $100 more

Car was worse when I left

We can get together for a drink with me and we can talk more information regarding this weekend so I can find RL right now

Great automotive repair

Fantastic TRUSTWORTHY!!!!!!