Excellent experience at citrus valley eye care! Dr. Leung was amazing and spent time explaining my parents condition. Vicky was also very sweet and wonderful, helped my mom translate. Im very grateful for the care my parents received here.
I have been a patient of this eye care group for quite a few years. I have always been treated with respect and caring personnel. Today I met with Diane. She was so knowledgeable and had answers to my questions. I think this is a great place for eye care. I highly recommend this office...
At 71, my vision was cloudy and extremely bothersome. My optometrist recommended Dr. Surti for cataract eye surgery. I had surgery two weeks after my initial visit. So simple and orderly was the surgery. I have 20-20 vision in that eye. Im planning on the same surgery on my other eye in the coming months. Dr. Surti and her team were excellent and supportive throughout this experience. They were amazing. I have extreme confidence in recommending them to family and friends.
Today was my first time going to this eye care for eyeglasses and it was a pleasant experience. Patty and Vivian have both been super helpful and diligent with their services. Would recommend this place to anyone seeking great eye wear!
Im very happy with the service I received here. The assistant Vicki was very thorough and professional and made me comfortable throughout the entire exam. I highly recommend this eye care
Very caring helps me take care of my eyes. I get the best treaments and adv ice.Thank you for all you do for me
Diane, the surgery scheduler, was extremely informative, helpful, and generous with her time. She spent so much time explaining what to expect and made me feel very confident in the surgery and post-op care. Im so grateful for her kind patience with me. Shes a wonderful asset to this practice!
To begin with, everyone in the office was friendly, efficient and very accommodating. I am also happy with the care and skill of Dr. Surti when I had cataract surgery. I can see better now than ever before. I would recommend this facility and this Dr. to anyone. In fact my wife will be having the same surgery with Dr. Surti next week.
Patty was very nice and her patience towards me choosing my glass very comforting. This is one place I really to go and of course the customer service over all was great.
Citrus Valley Eyecare is the best! I met first with Patricia then with Dr. Yin and they both made me feel comfortable and answered any questions I had. I checked out with Monica and she was great about making my appointments with the times that fit my schedule and also explained what each appointment was for. Wonderful doctors and office staff and I highly recommend them for any of your eye care needs.
Staff at office is always very helpful and pleasant. Patty In the optical dept called me personally as a follow-up to make sure I stopped bye t he optical dept due to they received new Eyewear which I have selected. Love her like having my personal shopper for my optical needs hours are not that convenient for me but this office is well worth it .office stays very connected with patients
Patty was very helpful and very patient with me as i was choosing my glasses. Great customer service thank you so much
Everybody is very niceDev was caring and listen to everything I had to said about my eyesShalini too very nice and caringDra Leung and her assistant exam my eyes very carefullyIm very happy with my visitRebecca even change my appt for sameday due to a emergencieThank you everybody
On Friday, October 1, 2021, Rebecca and Itzel were very attentive in getting mom seen by Dr. Yin. Mom is 82 and was uncomfortable with eye redness and stinging she was experiencing and because they accommodated my mom to be seen on drop in she is doing much better with Dr. Yin’s prescription. We are grateful to Dr. Yin, Rebecca and Itzel.
Pattys level of kindness and professionalism far exceeds normal expectations. He care and dedication to her career creates a sense of comfort as well as security. I will be sure to ask for her again
Love this place! I was in and out promptly and the staff and doctor were very friendly.
All the employees are very patient and gentle with the tests and the drops. Dr. Surti is very informative/helpful about any problems or improvements.
I have been a patient here for the last five years and would really recommend it to all my friends and family. Diane Mendoza and the rest of the staff are super professional, very caring and definitely know how to treat patients.
I accompanied my great grandmother in her yearly optometry appt, we were assisted by Patty whom was very helpful, knowledgeable, and super nice! I would definitely recommend this place to family and friends. Thank you!
Diane had me in and out for my exam in 20 minutes! Awesome customer service skills, and didnt hesitate to explain my benefits to me over the phone. Thank you citrus valley!
This place is great, everyone knows there job well. Very professional thank you
Very thorough and nice. Only down is how long the wait is. Very helpful.
Connie H. was extremely friendly and very professional. My experience with this location has been phenomenal. Definitely recommend and will be coming back!!!
Patty was great getting me the best price and going over everything.Steve
I had a major issue with my eye sight and needed to have an appointment that day, amazingly they got me in and I did not think it was possible. They found out what was wrong, gave me a course of action and set my mind at ease and they were very fast. I just found my new ophthalmologist eye care center.
I loved the service I received at CVEC, Dinoras customer service was amazing and I 1000%recommend this place for you and your family.
Real friendly and comfortable interaction with techs and doctors. Had a very pleasant experience with Patricia Dávila today who made my wife at ease during her visit
Patty had excellent customer service and was very helpful, outgoing and patient. Definitely recommend :)
The staff here were really friendly and informative, great place.
My experience in your office today was exceptional! Patty has always been professional and very patient. Thanks to all staff .
I love going to see Dr. Surti. She is an amazing doctor and very caring and concerned about everyone. I highly recommend her.
Took my mom in for her new glasses. Patty was great!!!! Took out multiple choices for her to choose from…. Keep having the best experiences at this office.
Patty is so helpful and nice. Explained to me my options until I reached my decision on which one is most suitable for me.
Doctors, technicians and receptionists are being very helpful and courteous.
Courteous and knowledgeable. Organized so they do not waste any of your time.
The staff here is awesome especially Patty very professional and kind to me. So sweet and goes over everything in detail.
Love the service and customer care. Diane Mendoza has always given me all the right answers to my concerns.
Patty was the best! She gave me options on what glasses suit me best and I was able to pick the right one!
Dr Surti and her staff extend professionalism and excellent care.My gratitude to Diane for her friendly assistance.Sincerely,Nancy Aningalan
I had a good experience at Citrus Valley Eye Care, everyone there was helpful, courteous and polite.
Excellent skilled doctor. Staff is very helpful.
I want to Congratulate Citrus Valley Eyecare for having such a pleasant & professional staff, especially Vickie, who is professional and kind!
Dr. Surti, Dr. Leung, Diane, Vicky and Connie! Their purpose is quality eye care/health. I recommend Citrus Valley Eyecare.
I had a great experience, everyone was welcoming and very professional.
First time appointment, excellent assessment/examination performed. Dr. Surti gave a detailed explanation (with illustrations) and treatment options for my specific diagnosis. I paid for exams/visit because my insurance didnt cover, it was worth the expense!
Best customer service, very professional and nice. Monica, Angela and I cant forget Patricia you guys are awesome.
At Citrus Valley Eyecare they were very professional and helpful. Dr. Surti was very upbeat and made this a very pleasant experiance.
Love this doctor. She is very thorough and always has a smile on her face
The front office goes of their way to help each individual. Always a wonderful experience.
This was the quickest, that Ive been in an out, usually longer. Present staff, samples provided to see if they work..
Its my first time here and every one in this office was great
Very sweet and kind staff. Dr explained results of test very sufficiently.
Friendly staff, fast efficient service.
Great atmosphere, friendly and attentive staff, truly professional Doctor, was very impressed and left feeling well taken care of. Thanks to all who work here.
Patty was great love her. Very professional
Thank u Patty, Angela, Itzel, Rebecca and MonicaThey are the best !
Great service and care. Very detailed with latest technology. I can see again! Thank you
I have been under Dr. Surtis care since my successful cataract surgeries in 2014. Not only is she a brilliant doctor, she is very caring and compassionate as well. She always addresses any concern I may have regarding my eyes. I am fortunate to have her as my ophthalmologist and I highly recommend her.
I had a minor procedure done on my eyes at Citrus Valley Eyecare. Dr. Surti was awesome in patiently walking me through my options while always keeping my interest in mind. She also has a very knowledgeable team of clinicians and staff who collectively made my multiple trips to her office a breeze. Overall my procedure was a success and I strongly recommend Dr. Surti and Citrus Valley Eyecare to everyone... you are guaranteed to receive exceptional service.
Staff was very attentive and kind😊
Good eyecare...good people..
Always a pleasure on my visit’s.
Great staff. Especially Angela
Love my experience!
Amazing service,super friendly,professional and knowledgeable staff,since the time you make the appt till the time you leave the office, would definitely recommend
The doctors at Citrus Valley Eyecare are thorough and professional. I appreciate their recommendations and the fact that they offer procedures to treat MGD at a competitive rate. Also, this is a great place to purchase high quality Omega 3 supplements (superb).
Vivian and Monica attended us very well, helped with the information we needed and walked us through each step.
I have recommended Dr. Surti to my friends/family. Dr. Surti gave me back my vision by way of YAG. I have full confidence in her skill, she is personable, and follows through with what we discuss as a plan forward. Ive not had 20/20 vision since my late 20s. I now have 20/20 vision (no glasses/contacts) WOW!!!
Staff and doctor’s are very professional! Thank you Angela for all your help!
Dr. Surti was knowledgeable and professional. She examined my eye for a potentially emergent peripheral retinal detachment. She was able to eliminate the possibility of an emergent case quickly which allowed me to return to my home in Idaho for treatment. Service was efficient and caring.
Everyone there was awesome! So friendly! The doctor was amazing. She answered all my questions and even referred to a diagram of an eyeball to illustrate exactly what was going on! I felt at ease that I was being taken care of :)
I’ve been coming here for about two years service is great, Dr Surti is so good the girls are very professionals .
Dr. Kavita Surti has been my Opthalmologist for years now. She’s very compassionate, warm, easy to talk to, always smiling and always make time to listen to whatever questions or concerns I have regarding my eye care. She has a big heart and absolutely care for her patients. It’s very hard to find physicians like her that provides her patients quality of care and expertise, nowadays. She’s an excellent ophthalmologist and always spot on her diagnosis. I totally trust her and very highly recommended!!! She has a great staff, as well, making sure her office runs efficiently and smoothly!😊
Dr Surti greets you with a friendly smile. Does not rush through exam. Is very patient and shows concern for her patients. I always look forward to my eye exams.
I always enjoy Visiting Dr. Surti and her staff. The staff is professional, friendly, knowledgeable and efficient. They take the time to explain each task. Dr Surti is so affable, positive and has a calm demeanor. She fully explains each procedure which puts her patients at ease. I trust I am always going to get excellent care. I love her!
I previously had contact with Dr Surti a year ago while she was evaluating my father. This time it was my turn to be her patient and she was very caring and understanding and a great help. I highly recommend her to anybody. Her office staff is amazing as well.
Always an excellent experience at Dr. Surtis office. Doctors always on schedule, listens to concerns, and provide thorough explanations when needed. Their frame selection is great...a little something for all styles and priced reasonable :)
The doctor is very nice and gentle. She removed a cyst from my eye 3-4 years ago. I just went back to see her since my optometrist told me I have a cataract in one of my eyes. This time felt rushed, as I had questions that I didnt feel were answered and was pushed off onto her office manager; which also felt like she was pushing me out as well
A fabulous office with a wonderful doctor. Highly recommend her to anyone I’ve been using her for years. The staff is also amazing.
Dr. Surti is wonderful! Ive been seeing her for about 15 years and she always shows compassion and care for my well being. Her office team is outstanding. I needed to see Dr Surti without an appointment due to an emergency and they fit me into the schedule. I appreciate that they are all so helpful and accommodating!
Dr. Surti is awesome. She’s so friendly, she’s knowledgeable and really takes the time to explain what’s going on. Her practice is very busy (I see this as a plus) but neither she nor her staff made me feel rushed. I did not feel like I was just one more patient to push through for more money.I felt like the staff and the doctor really care about me as a patient and my eye health. Priscilla is awesome as the first person you see (ha ha! I made an eye joke for an eye doctor review). She greets the patients with a smile and is also really friendly.Wendy was the next person who helped prep me for my visit with Dr. Surti. Pretty sure I failed the last part of vision test because I started reading off a bunch of numbers. She took it in stride and didn’t laugh at me even when I was cracking up once I realized how badly I failed.Head’s up! If you’re running late, they will give you a 15 minute grace period but if you’re running more than 15 minutes late, you’ll have to reschedule.
Waited 1 hr + (in the lobby) for my grandmother to be called. Dr reccomends surgery and that its covered by insurance Yet The surgery appointment secretary casually throws in the $1,000 (per eye) upsell for better vision clarity .... so my question is, what does my grandma get with out the upsell? The same blurry vision?! I asked for a translator so that my grandmother could better understand the sales pitch but conveniently, none were available. Plus, Not a fan when the Dr talks down to me. Will seek a second opinion.
Dr. Surtí is very competent and friendly. I have been going to her for the past two years for chronic dry eye, and regular check-ups. The standard of care from the whole staff is very high. I recommend Dr. Surtí wholeheartedly!
Entire team was professional and efficient. Didn’t have to wait long. Doctor was very friendly and did an thorough exam.
Timely, experienced, professional.
For a person who hates doctor appointments, it’s always a pleasant experience when I have one with Dr. Surti. The staff is friendly and always greets you with a smile. Dr. Surti is a five star physician. Great personality. Her surgical skills are top notch. She is highly respected by her staff and by nurses and physicians in the community
The care given patients is second to none. When my name is called I am greeted with a smile and professionalism. All the testing preformed before the doctor sees me is explained and the care they take in cleaning the equipment shows me that everyone is concerned about my feelings, comfort and safety. I have had some issues with my eyes and am completely educated about my problems and the plan to watch or correct it is explained at length so I know everything that is going on. I trust Dr. Surti with my sight. I have all the confidence in the world in her knowledge, ethics and concern for me and all her patients. I give Dr Surti and her staff the highest marks possible on this site and I dont plan on ever going to anyone else. It is a joy to go into the office.
My experiences have been excellent
Great knowledgeable Doctors and staff is friendly. Recommend this place to all friends and family and they agree as well.
Dr. Surti is an excellent doctor; I have great confidence in her skills as a physician. She keeps me informed of the why and how of any procedure. She is always pleasant and friendly.
This was my second Cateract Surgery. My first one was done somewhere else. My experience this time with Citrus Valley was so much better. Thank you Dr. Yin and staff. You are amazing!
Patty, provided great support.She is very knowledgeable and was able to answer all of our questions.Great Service!
Very professional and comprehensive eye care. Al the people are knowledgeable and polite. Would highly recommend.
Had an appointment today as a referral from my regular eye doctor. They would not fill my new bifocal lens RX without more extensive tests due to a large increase in a measurement number. Front office, techs, and Dr. Surti were all A+ today. I would return in a heartbeat should some major vision issue arise. Highly recommend.
I never saw Dr Surti and told Dr that my eyes were still hurting and said they would get better and were ok but got tired of hearing that so Got another Doctor and my best friend a Doctor in Covina and i learned a lot from him.The staff is very NICE.
Great staff
Dr. Surti is amazing. She is very knowledgeable and very kind. I highly recommend.
It was always a good experience every time I visit. Dr Surti is an excellent doctor and she’s highly recommended.
The doctor is personable and shares diagnoses and treatment plans clearly. All the staff are knowledgeable and helpful.
Dr. Surti is so professional and knowledgeable, highly recommend.