Went to get a morning coffee and it was the fastest time in the drive thru Iβve ever been on a weekday morning!!! Great job. Keep it up!!ππ»βοΈ
Customer service isnβt quite there but theyβre definitely fast and efficient without sacrificing quality
Drinks are always made right and delicious everytime also wait time is pretty good as well
Staff is always professional and friendly even during busy hours!. Orders are always fast but never lack on quality
I love all the tasty stuff, and Ive. Never had a grumpy employee.Must be the caffeine!
My favorite place scrum delicious as always β€οΈβ€οΈβ€οΈ
The drive thru took for ever, then when I told the guy to use my starts he said he said he already charged me and he didnt know how to change the transaction. Then he mention he was new .....
I had a vanilla sugar free ice coffee the bomb And the protein Box with hard boiled eggs and peanut butter cookie was so good thank you Starbucks.
Its always busy but they get my drink RIGHT. AS a Starbucks Gold member...THANK YOU!!!
Typical Starbuck. Be weary of the morning crowd.
They make really good drinks here! And their workers are fast!
They burnt the breakfast and they were supposed to add an extra pump in my chai... which I can guarantee they barely had the regular # of pumps.
Great service and friendly staff and fast service
Considering we are in the middle of a pandemic and there are a ton of people wary of wanting to go outside, I wasnt surprised to see a line for the drive thru that literally wrapped around this location. Despite that, the crew here was very attentive and efficient. I ordered a mixture of their golden ginger drink and pineapple matcha drink and it was great! A great balance of flavour with that extra kick of ginger. Despite the busyness of the drive thru, the crew was very diligent in ensuring that everyones orders were correct and that their patrons were satisfied. I nearly drank all my drink on the way home! Would definitely go back to this Starbucks! Thank you guys!
We were winding our way west yesterday and out of beverages in the car. I was looking for a drive-thru Starbucks and was winging it without a Yelp or Maps look up, figuring Id find one somewhere. Id also exited the 210 because of slow traffic due to an accident. When I came to Arrow Highway I figured it was large enough to warrant a Starbucks.Almost sailed by this one. The signage wasnt immediate obvious. I ended up coming around in the nearby neighborhoods to get to their driveway. Once in line, I was able to view the options on the menu and pick a refreshing beverage.Apparently, theyve changed the name of their java chip frappucino to something else, as there was some back and forth with the cashier about that over the microphone / speaker. The end result was the drink I love, so whats in a name?I didnt go inside, so I dont know about the atmosphere within the walls. For a traveler on the road, this location worked out well for me.
Yum! starbucks is always good.
Its wonderful I love it so much
Barista Matthew made the day, great energy, good smile & with everything going on still shows high spirits. Awesome job man.
Fast drive thru great customer service
Nice to life getting back to normal.
This is my go to Starbucks location even though I do have one closer to home, they didnt put the lid on a reusable cold cup that I had just purchased from them spilling the whole drink all over me in drive thru. Btw the employee didnt even apologize at all just ask if I needed napkins and told me they can make me a new one. Well this location anyways is great they NEVER get my order wrong, they are ALWAYS so nice to you and the line moves pretty steady during busy hours. To me thats a plus especially for being at such a busy intersection.
Rudest customer service yet. I mispronounced a part of my order and Emily and her other coworkers thought it was funny to laugh about it and respond with a complete sarcastic tone asking me to repeat it again. I understand sometimes customers may not always pronounce the names of items correctly, but completely unprofessional and childish to react in such a rude manner to someone who clearly is having an issue pronouncing something.
Fast and Friendly Service
Fast and friendly
Always busy. Good coffee. My go to store open New Years eve
Quick and got what I ordered! Thats a plus!!
Today my daughter went bought her grandma a drink Carmel burlee and she was drinking her drink she found a nail clip a piece of nail in her mouth. And I called to complain and all they said is want another drink. That is so gross not going there no more ...
I like this location they make coffee right. I have been to several Starbucks and this is best.
Ordered a few sandwiches and a pastry heated up and the items were still cold, barely warm on the outside. Drinks were good, I like that this location got rid of straws Iβm not sure if thatβs a national thing yet
I enjoy drinking London Fog with extra vanilla. They do have a drive thru, take out and a patio outside. It also has handicap parking.
This is a very busy Starbucks. It is on a very well traveled corner. normally, there are really great about getting things out, but there was a really annoying customer who was being rude to the staff and causing a disturbance. They made her drinks before other people just to get her out of the store. Which is fine. I preordered my drinks to the app and it took four times longer than what the app said it would for us to get our drinks. Thats the only reason Im docking the star.
Starbucks is Starbucks. Not the cleanest restroom in the chain, but when you gotta go...
Usually always accurate. Nice employees. π
Messed up our drinks big time
My daughters and I love this place. Good drinks and very polite
The staff here is amazing.
Delicious coffee and great reception
Love it they have my favorite 3 item. And service is fast.
This place is busy!! Love walking in there: The smell of the aroma from the coffee beans is great! Do yourself a favor and order early before lunchbreak or youll find yourself stuck in the parking lot waiting for the traffic going thru the window service to die out or youll find yourself stuck in that line that goes thru the window service. Either way, go early.
Very friendly customer service & they made my drink perfectly!
Bomb cakepops
When I want to drop my hard earned money on $6 coffees, this place cant be beat!
I usually dont review chains but I need to give a shout-out to Mathew. He went above and beyond. Incredibly friendly and helpful.
Love my coffee.
So happy to see the inside of a Starbucks as I stood at the threshold waiting for my Strawberry Acai Lemonade! Tastes so good!
The past few weeks that i have been going to this location they have messed up my drink every time I normally get the cold brew but it seems like they never know how to make it as they have only made it correct maybe twice. So decided to give them another shot and got my coffee and literally was the worst one yet no foam whatsoever and watered down like crazy completely disgusting to make it worse for some reason they donβt understand what light ice means because they always add more ice definitely sucks because they started off really good and location is convenient but now gotta look for a different location.
Employees and nice and they keep this place clean .
Always good, so much so that the line can get long, but well worth the wait. Friendly staff too
Went through the drive-thru almost left because there was a long line but service was fast and friendly thank you Starbucks employees you guys are great
This location has gotten better with the way they treat their customers especially the homeless which there is a lot of for some reason at that location. Lots of drugs on that corner of citrus and arrow hwy
This store has the best staff in all the area. Not once have I gotten my drink made incorrectly nor do are they moody. Great attitudes and always with a smile on their face.
Would have given them five stars but I went for my girlfriend. I dont care for their coffee....sorry.....but the staff was great and the service was top notch!
I always go to the one on citrus and arrow in Covina for my daughter she gets same drink but took her to this in on citrus and route 66 wow the drink was 100 times better. Will go there from now on
My family and I really enjoy coming to this Starbucks. Everyone is always friendly and they greet you with a nice Hello when you walk through the door. We come here with some frequency and they remember us and are very accommodating. Thanks to all the staff for making us feel welcome!
I love this Starbucks! I go almost every day before work around 8am. I use the drive- thru and its usually not crowded like other Starbucks at that time. The staff is friendly and the service is great!
Friendly people. Good customer service
This is actually one of the better Starbucks locations that I have visited. The drive-thru is always fast.
Great product and friendly service.Social distance dining on the patio.
Convenient drive-thru right in same shopping center as Home Depot. The person who took my order was pleasant and spoke clearly.
The best baristas in the world work here
Long line but nice staff
The drive-thrus pretty good but honestly the attention to detail in the drive through leaves a lot to be desired. My girlfriend and I went through there recently and we asked for two green tea and lemonade drinks and we received one green tea and one lemonade. Unfortunately that was not an unusual thing
The baristas have always been friendly and courteous, and only once did they grind a bag of beans when I asked them not to. They gave me a new bag of whole beans and a gift card as an apology (which I didnt expect). Ive never had a bad experience at this location.
In the past things have been fine. Last night at about 8:30 pm, got served 2 cold, old coffees. Not very good customer service either. Definitely will not be back.
This Starbucks is awesome!!! They make the drinks with love and get it right everytime.
Service was great as usual... Location though, too much sun hits the outdoor seating area. Its great that it has plenty of tables but sure wish they would have done something about the sun.
Not as cheerful and welcoming as most Starbucks locations but the service is fast and efficient.When I approached the counter to place my order, there were three employees within close proximity and yet it took sometime before any of them acknowledge my presence.This location is fairly new, was constructed a little over a year ago, maybe the staff still needs to acclimate to the neighboring community.
Daniela was attentive, our order tooked 10 minutes for 2 drinks and until I got up and ask for, I see no communication, my order was never called.
I went to work on hw and its nice in there. My friend had a lemon bread. She said it was good so Ill take her word for it.
Theyre slow at taking orders. Theres 2 cars space from order to car in front of you
Its always clean, staff is friendly, quick and accurate service. And the guys there are cute.
Good services
Clean, calm and quiet. Difficult access when driving but oh well. Only 3 stars because I think there were way too many workers for them to maneuver around and get my order right. Got my coffee almost right, forgot my smores bar and then forgot to warm it when I had already asked twice and decided to just take it cold instead of asking a third time. Otherwise quick, clean and quiet.
I love my occasional Starbucks visit. Still consider myself a rookie ordrerer... only figured out yesterday that a caramel Macchiato is mostly milk with one shot of espresso poured on top.
Best Starbucks location. Staff is wonderful. Thry make you feel important to them. Love coming here.
Great customer service πβΌοΈ
Was in and out quickly, very good service this day.
Quick and friendly service.
My pumpkin latte was very weak in flavor so much different from my past experiences with it. It was later in the evening and the employees pretty much were already checked out.
Fast service, nice and friendly staff. Recommended!
Not too bad of a wait. Breakfast sandwich was brunt, so I got a refund after showing a pic. Not as crowded I side. Drive thru faster then most.
Love that fast phone orders to just go and get it without waiting in line.
Great service and good tasting coffee
Morning staff is amazing. Afternoon staff not so friendly. I asked for light ice they gave me extra, they forgot the caramel drizzle on my venti iced caramel macchiato. It seemed to be a bothersome for them to fix my drink and the price is back at $5.25 for a while it was $5.45. Donβt know what was going on there
This place was good, super good! I experienced this Starbucks by using the drive-thru at night. I choose this place because I was driving late at night and it was open late! The staff were nice and got my order right. It was a good location and clean on the outside. The lobby was closed but was also clean. I would recommend this place since it is open late and thats when you need coffee, when you are driving home late at night. No other star sucks around were open as late as this place! And its close to the freeway which also made it a good location!
Love the service
Quick and not busy at 7 am. My order was perfect.
Quiet for studying. Nice mix of table sizes.
Nice matcha green tea frappuccino!
Great for a quick lunch break with ice cold drink on a hot day.
They Always make my drink perfectly! I love custom orders and they are very patient in taking my order and ensuring it is correct.
Fast service but they forgot the sugar.