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Ideal Eyecare
928 Valley View Dr Suite 17, Council Bluffs, IA 51503, United States
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Ideal Eyecare
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Am
Review №1

I was very pleased walking into the building. The people who greeted me were very warm and inviting. They were all very patient with me and my 13month old daughter I brought with me which was just so amazing to me that they were so cool about her. They were super helpful with my lens choices and answered all questions very politely and generously. The doctor was very nice and patient also with my daughter being with me and was very courteous with every interaction. Even with the amount of money I spent there, that doesn’t mean anything compared to how welcome I felt at the location and respected. I’m so happy with my experience and I plan on coming here as long as they are there. I will be telling my friends for sure!

Sc
Review №2

First time Ive ever been to this place. Had a concern with flashes of light at the corner of my eye. Not sure if I just got it right, but they had me back in the office in a matter of minutes.Staff was super friendly and accommodating. The doctor explained the situation in detail and gave me ensuring advice.Very pleased with the visit. Scheduled to return in a month for a follow up. Will see if the time frame of the visit is as quick and informative as this one. Might be my new eye care facility.

Bi
Review №3

All of the staff were very friendly and helpful. Services were prompt. Everyone was knowledgeable and easy to talk to, they reviewed options and explained everything in a way easy to understand. I would definitely recommend them for your eye care needs!

Te
Review №4

Such an awesome experience. I was very impressed with the new technology that looks at the inside of your eye without dilation and Dr. Taylor was very thorough in his examination and explanation addressing my concerns.

Je
Review №5

The visit I had was very professional and I was treated with respect. They made sure I understood what they were doing and asked me if I had any questions about what they were doing. I was very pleased and would suggest them to everyone and will bring my family there for their eye needs.

Er
Review №6

I first started using Ideal Eyecare because I moved close by but I continue to use them because they are great at what they do. Dr. Taylor is who I have as a doctor there. He explains every step and what the results mean. The staff is very professional and courteous. The only downside is they dont have a huge selection of frames.

Sa
Review №7

Dr. Taylor was knowledgeable and thorough. He helped educate me on updated contact options that were best for me. He did a wonderful job and I will be returning again.

RG
Review №8

First time there.Very nice and friendly, very clean environment. The staff each one of them took time and spoke about the exam and eyewear and what to expect. Very good eye care facility.

pr
Review №9

MD was great. Exam very expensive. Not a great selection of frames.Wanted some classic aviator prescription sun glasses that never seem to go out of style. No go. Regular glasses I got,,,,so far disaster. Very expensive and paid a premium to have vision correction go all the way, (almost all the way) out to the outter portion of the lenses instead of a strip down the middle from top to bottom with a bifocal. Hard to explain, anyway paid an extra 140.00 for, but didnt get that feature. Need to take another day off to get lenses corrected,,,no weekend hours. Well see how they do correcting the problem.

De
Review №10

Doctor, Taylor is a caring physician. Expanding everything to you. Staff, friendly and, caring. Would highly recommend Ideal Eyecare, to my family and friends.

Am
Review №11

Personal care. They treated you like an individual. Awesome Doctor! Highly recommend.

Bo
Review №12

Dr. Taylor is one who is defined a difference maker. Without has detailed exams and encouragement I may never have elected to have my cataracts done. I feel like I have been a new gift if sight thanks to him.

Je
Review №13

I love this place. You got amazing care here!

Ro
Review №14

Got me in with an emergency problem. Quick help.thanks for the complete help.

He
Review №15

Dr. Taylor was excellent. Our kid was a little nervous to go to the eye doctor for the first time and he was great with him. Very knowledgeable and professional.

Sa
Review №16

First time there...very thorough exam..very friendly....jeff doll

Ka
Review №17

Great with children and adults. Everyone is great there, very friendly and professional. They all make sure you have all your questions answered before you leave.

Do
Review №18

5+..Very professional, personable and accommodating. I would recommend Dr. Taylor to anyone searching for an optometrist! You wont be disappointed. Have a wonderful day!

Ka
Review №19

The care is excellent and willingness to answer my questions very professional. Thank you for your service to the community.

Ad
Review №20

Doctor Taylor is great! I would recommend Ideal Eyecare to anyone! Always professional and courteous.

br
Review №21

Havent had an eye exam in well over 10 years and was anxious about going as its been so long. Looked around for places under my plan and fell upon Ideal Eyecare. Their rating alone drew me in. I can attest that theyre for sure a great facility. The staff is very helpful and knowledgeable and assisted me with costs / out of pocket etc. I didnt think i needed glasses but they showed me that just a slight prescription can help me see clearer. Will for sure come back !

Ni
Review №22

Staff is very friendly and helpful! Dr. Taylor explained everything and was willing to answer all my questions. Highly recommend!

Il
Review №23

I needed an eye exam. This office was very nice, helped me find the right frames and gave me a very thorough exam. I have an eye condition and they were concerned about that so concentrated on that during the vision exam.They explained my benefits only took 50% of the payment stating you can finish paying when the glasses come in. Very nice staff and doctor.

Le
Review №24

We love Dr. Taylor!! Hes so good with my son. My son loves to go for his annual exams. He has an eye weve been keeping an eye on since he was born & Matt is so extremely thorough! Puts my mind at ease. We highly recommend him to everyone!

Sh
Review №25

Doctor Taylor is always very professional, thorough, and knowledgeable! Ive been seen here for quite a few years and wouldnt go anywhere else! The staff who checked me in and helped me pick out glasses were very friendly and super helpful!!

Be
Review №26

Ideal Eye are has wonderful staff and all the doctors are very good and enjoyable to see. I saw Dr. Dara Latner this week. She was very willing to answer questions I had and was very educated in the latest treatments and information that is available about my questions. I really appreciate that.

Ke
Review №27

Came in at my appointment time, as soon as I walk in the door, no hesitation for someone to greet you, rather than stand and wait for 15 minutes. I filled out my paperwork and in less than 10 minutes they were calling me back to start the process. Everything was explained thoroughly before it was done. They are very good at talking to you about cost before you go in over your head! The Doctor was amazing, very attentive and answered any question I had come to mind (even if it meant i interrupted him so i wouldnt forget my ?). He told me that my discomfort could be due to the last place i went to overcorrecting me. My vision is now perfect, and have not had a headache since I have been there. Picking out glasses all of the girls working up front were wonderful helping me decide which pair!. Thank you so much everyone at Ideal. I feel great now! Would recommend these guys over anyone!!!!!

Sc
Review №28

Always a treated great when I visit Dr. Taylor and his staff is very helpful!

Kr
Review №29

Great Experience. Went in not knowing anything about Dr. Taylor and his staff, left feeling great about the care received. Great conversations, easy processes checking in, everything was thoroughly explained and very comfortable atmosphere. Didnt need glasses or contacts so not sure how that process went!

Be
Review №30

Very friendly and helpful willing to answer questions when you have them. Really like this place. They are willing to make you next years appointment when you finish the appointment. It makes it so much more easy not to forget with the text and email reminders, it even puts your appointment on your calendar.

Mi
Review №31

Very professional and personable.

Je
Review №32

A truly wonderful business! My whole family will be returning for sure. Not only is Dr. Taylor wonderful but the ladies up front are fabulous as well! They were patient and so helpful in meeting ALL our eye care needs. I really appreciate how honest Dr. Taylor and his staff were and how great they were with my boys. Highly recommended!

Sa
Review №33

The doctor answers my questions and he explained everything so I would understand. You can feel that he’s caring, concern, and friendly. As far as I’m concerned he’s a very good doctor.

Kr
Review №34

Great experience! Everyone on Dr. Taylor’s team is professional and outstanding in their quality of care.

Br
Review №35

Great Doctors. Never have I experienced such an attentive experience. Very patient with my prescription and trials. I was seen every time to make sure my fittings for my contacts were right. I have a very tricky astigmatism and my needs were addressed thoroughly. Both Drs seem to truly care for their patients. Definitely reccomend to family and friends. Sandra is a huge sweetheart and the entire staff are very friendly.Update: I came back for my yearly exam and I am very happy to say they did not disappoint. Dr. Taylor is great at what he does and extremely passionate. Thank you for all you do.

Ma
Review №36

I am so happy I discovered Ideal Eyecare! Scheduling an appointment online is so convenient, and I was able to get in with a days notice. I love the selection of frames. The staff is all so nice and accommodating. So much to appreciate with this office.

M
Review №37

Dr. Taylor was very friendly and explained everything he was doing & what he saw in regards to my eye health. Ive since recommended several family members to the office who have had similar experiences. The ladies doing the initial exams & frame selection were also very friendly & explanatory. They are also great with kids.

Li
Review №38

Having recently moved, I despise having to find new specialists. The doctors and staff at Ideal Eyecare are incredible; they are all very friendly, personable, and do all they can to make sure you are well taken care of. Im a first-time mom, and my 3-month old son was fussy for a majority of my appointment. As nerve-wracking and humiliating as that can be, everyone was very patient and understanding. I will recommend Ideal Eyecare to anyone! Thank you for a great experience!

Je
Review №39

My 5 month old and I saw Dr. Taylor; he was great and very knowledgeable. The office staff was amazing. They really take time to help you find the right glasses for you. They had all my insurance information ready to go, so I knew what was covered. This helped make the process quick and easy. They are great with children. I would highly recommend them!!

Da
Review №40

Friendly professional and accommodating. Not a huge glasses selection.

Sa
Review №41

I was very happy with the service I received at Ideal Eyecare. They are welcoming and friendly. Dr. Taylor takes the time to explain things and makes sure all of your questions are answered. I like the new technology that allows you to have your exam without getting your eyes dilated. I have already referred friends and family to Dr. Taylor and will continue to do so.

li
Review №42

They are so wonderful. I will continue doing business with them. They are so wonderful and professional.

Me
Review №43

I am so appreciative of Dr Taylor and his staff. When I went to two previous optometry places they were unable to, after multiple tries, to get my lens correct. When I went to Dr Taylor, he asked for a previous pair of glasses (after I had shared the previous issues with him) that had a different kind of lens in them, that worked for my eyes. He looked at the name brand and ordered special the lens that had worked. A SPECIAL THANKS TO THEM for putting forth the extra time and effort!!!

Ca
Review №44

Dr. Connor and his staff were super friendly and very personal. I felt very comfortable during my visit there. I would recommend Dr. Connor and this office to all of my family and friends!

Gr
Review №45

Highly recommend! The staff is very friendly and attentive, while the doctor is very detailed without pushing unnecessary tests or treatments. 5 stars for easy scheduling and respecting that your time is very important!

M
Review №46

I cant say enough good things about Ideal Eye Care staff and Dr Taylor. My wife and I usually go to a well-known clinic in Omaha but needed to get in on short notice and tried Ideal Eye Care. We came away clients for life! Everyone was so friendly and helpful. Dr Taylor was personable and professional. I have a very complicated prescription and he was able to get me seeing 20/20 and into great fitting contacts in half the time of most eye doctors Ive been to. I promise, you wont be disappointed with Dr Taylor and the great staff at Ideal!

Ka
Review №47

Dr and the lady’s up front were so nice and patient with my 2 year old. He can be a handful but we were able to finally get his eyes tested and pick some glasses out for him. Dr was very patient with him. I recommend him all the time!

Je
Review №48

The staff is so friendly and helpful! Dr, Taylor is great! He spends the necessary time with his patients and makes you feel like a valued customer! Highly recommend Ideal Eyecare!

Da
Review №49

Great job as always! My first time seeing Doctor Connor, as I usually see Doctor Taylor. He was very thorough and did a great job of listening and explaining. The girls were great as always. Only place I’ll take my family. Nobody better.

Ju
Review №50

Dr. Taylor and his staff are amazing. Great eye doctor who listens to concerns and explains whats going on. My whole family loves Ideal Eyecare and highly recommend them!

Ge
Review №51

This was my first appointment at Ideal Eyecare. It was a 100% positive experience beginning with scheduling my appointment through check-out! The staff is very pleasant and Dr. Taylor was very thorough and answered all of my questions. I would highly recommend Ideal Eyecare to all friends and family.

Mi
Review №52

Dr. Taylor was very friendly and good with the kids. He and his staff had the patience to power through 7 children s eye exams. I would definitely recommend Ideal Eyecare as a great place to get your eyes checked! Well be back.Thanks

Jo
Review №53

Dr. Taylor and his staff have excellent customer service skills and are willing to take time to answer all my questions. I needed a refraction and they were able to accommodate me on the same day. Wow! I was impressed. Thank you Ideal Eyecare.

JM
Review №54

5 Stars for Dr Taylor at Ideal Eyecare. A very good optometrist. 5 Stars for staff and clinic overall for customer service, friendliness, attention to details—a very positive experience!

Ja
Review №55

Excellent experience. In the last 15 years I have not had a regular eye doctor, but I look forward to using Ideal Eyecare for my future needs. Doctor Taylor was very accommodating as I am rather sensitive in regards to my eyes. The staff was very helpful in selecting my new glasses. Overall I was very impressed with the personal attention.

Br
Review №56

Great experience! Friendly people, got me in quickly, and ordered my glasses online when they didnt have one that appealed to me. Way to feel the customer satisfaction. Im not easy to please and this place nailed it!!!

Br
Review №57

The staff at Ideal Eyecare was superb. They were knowledgable about my insurance, and when a question arose, they called the agency to clarify.Dr. Taylor knows his stuff. He has the latest equipment and technology.I was impressed by the wide selection of glasses and sunglasses.Strongly recommend!

Ma
Review №58

My husband, three kids, and I went to Ideal Eyecare for the first time this past month. We had an excellent experience and will be happy to return. Dr. Taylor is very friendly and professional, and everyone is more than willing to help in any way possible, whether its choosing frames or working out a finance plan. We highly recommend Ideal Eyecare.

Je
Review №59

Dr.Taylor is amazing. He was able to figure out that the prescription that was given to me was incorrect and Dr. Taylor will run every test possible to rule everything out. He was very patient with my twin 5 year olds when they wouldnt focus for their eye exams. I recommend him to everyone who asks. Dr.Chris is also amazing. If you’re looking for a place that is not only patient but also very kind, this is the best place to go hands down!

ma
Review №60

Dr. Taylor and his staff were very professional and helpful. I was switching contacts from my old brand and also having to get astigmatism versions. He walked me through each step, didnt push the pricy option, but the one that was best for me. We had 2-3 follow-up meetings to ensure a proper fit.I will be a return customer and I highly recommend Ideal Eyecare to anyone that would listen!

Ke
Review №61

Dr. Taylor and his staff are very friendly and knowledgeable they explain every step of the way what they are doing I recommend you give them a try you will not be disappointed.

Do
Review №62

The Dr and staff are incredible. They go the distance to get your eyesight handled and care greatly about your health. I couldnt imagine going elsewhere for my eye care.

Ki
Review №63

I was very impressed with the knowledge and the staff at Ideal Eyecare. Everyone was very dear and personable. Dr. Taylor was very kind and fully explained everything in detail. I was very happy with their service and will be back.

El
Review №64

I have been seeing Dr. Taylor for years. I always have a great experience in his office, the staff are extremely polite and knowledgeable. I always get my concerns and questions addressed. I refer anyone I know to go there.

Pa
Review №65

Dr. Connor is great and made me feel very comfortable during my appointment and spent the time to make sure all of my questions were answered. The staff is very friendly and got me in right away for my appointment with no wait time.

Al
Review №66

Ideal Eye Care is a great office with a friendly and knowledgeable staff! I would recommend them to anyone who needs an eye doctor. They made my visit quick and easy. Another great perk - contacts delivered to your home!

Ca
Review №67

Love this clinic. They are very professional and friendly. They take the time to answer all of your questions and work with you. I would recommend this clinic to everyone.

Wa
Review №68

I highly recommend Ideal Eyecare to anyone looking for a new Optometrist in Council Bluffs. Dr. Taylor and his staff are fantastic to work with. Thank you for your advice, caring & professionalism.

Sh
Review №69

The Dr. is very thorough. He explains everything. The staff is super nice and helpful.

M
Review №70

Dr. Taylor and his staff are outstanding and extremely knowledgeable. The office is in a great location and they have a nice selection of frames.

Ni
Review №71

Dr. Taylor and his crew are always pleasant. He works well with children. My kids don’t mind going to get their eyes checked, when we go to Ideal Eye Care!

Kr
Review №72

Highly recommend Ideal Eyecare. Dr Matt is very knowledgeable and very patient to explain things. My kids were very comfortable and had a good experience at Ideal Eyecare.

An
Review №73

Excellent customer service from the staff and Dr. Taylor was great! I was able to make an appointment, submit my insurance and fill out paperwork online. In the office my appointment started right on time. I would highly recommend them!

Se
Review №74

One of the best experiences I’ve had at an eye doctor. The exam was quick but thorough and the doctor was very informative!

Lu
Review №75

From making an appointment where the staff was very friendly to the appointment it was a good first time experience for me. Dr was thorough, friendly and informative.

bi
Review №76

I appreciate the excellent service from the staff and Dr. Taylor went above and beyond to ensure my prescription was correct.

An
Review №77

Very nice facility and the staff is wonderful! Dr. Taylor is very patient and did well with my 4 year old and 7 year old. Thanks Ideal Eyecare!

Jo
Review №78

Great eye doctor who listens to concerns and explains whats going on. Very helpful and friendly!

Al
Review №79

Ive been coming here for a few years, always friendly and efficient care!

Ch
Review №80

Brought my 2 daughters here for glasses and contacts and loved it. Very friendly and knowledgeable staff helped me navigate my insurance choices.

Sa
Review №81

They got me in very quickly (same day) when I was having eye issues. Plan to use them for my eye exam as well.

Lo
Review №82

Dr. Taylor and staff are wonderful. They are very knowledgeable and went above and beyond to get the correct prescription.

Sc
Review №83

Fantastic office! Very professional...had a great experience with Dr. Taylor and his staff.

Du
Review №84

Always a great experience! Very quick and personable staff.

Ex
Review №85

Very helpful, was able to fit me into an appointment on short notice and answered my questions quickly and clearly.

Jo
Review №86

Great personal service. I greatly recommend Ideal Eyecare. Very friendly.

Se
Review №87

All employees were very kind and courteous providing a professional yet oddly comfortable experience. Gonna be a wierd experience having glasses for the first time.

Ra
Review №88

Dr. Taylor is very thorough and explains in detail using laymans terms for a clear understanding of my eye health.

Wa
Review №89

Very professional. This was my first visit to Ideal Eyecare, and was very impressed. Like the staff.

Er
Review №90

I have been going to Ideal Eyecare for a couple years now and I recommend it to any and everyone I know weather they are seeking a new dr or just talking about having to go to the eye dr. I dont think I have been to a better practice.

Al
Review №91

My daughter whom is 6 and I went back in July for the first time and we received the best customer service and Dr.Taylor was awesome with my daughter who gets scared and made everything thing and the eye exam kid friendly and comfortable for my daughter!! We definitely look foward to coming back for more exams to come!!!

Do
Review №92

I LOVE LOVE LOVE everyone at Ideal Eyecare!!!! They are like family!!! Mel, Sandra, & Deborah & Dr Taylor are FANTASTIC, and give the BEST Customer Care I have ever had!!! Thank you Ideal Eyecare!!

no
Review №93

Great professional care. caring, with-it doctor. love this place.

Al
Review №94

I loved how friendly and professional everyone was, they made me feel comfortable and at ease with our experience. I would definitely recommend them to friends and family.

Ch
Review №95

A new bar has been set. Everyone in the store paid way more attention to detail than any eye doctor Ive ever been to.

Vi
Review №96

Dr. Taylor and his staff were very nice and friendly.

Di
Review №97

Such a fun, caring and knowledgeable staff!

Ro
Review №98

Best Eye Dr that I have ever visited in my 40+ yrs.

Ma
Review №99

Couldnt have been happier with my visit to Ideal Eyecare! After struggling with astigmatism, Dr. Taylor got me seeing clearer than I have in years! At last - my search for a primary optometrist is over!

Ma
Review №100

Friendly and helpful service top notch eye care.

Information
37 Photos
100 Comments
5 Rating
  • Address:928 Valley View Dr Suite 17, Council Bluffs, IA 51503, United States
  • Site:https://idealeyecare2020.com/?utm_source=GMB_Council&utm_medium=organic
  • Phone:+1 712-256-8898
Categories
  • Contact lenses supplier
  • Optometrist
  • Doctor
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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