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Heartland Computer
1924 W Broadway, Council Bluffs, IA 51501, United States
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Heartland Computer
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De
Review №1

This place is fantastic. Roger is very knowledgeable and does good work. A quick turn around time for my repair (broken DVD/CD drive and cleaning hard drives of malware, even my thumb drives). Afterwards he spent additional time explaining to me how to use my computer for my needs. Hes very personable. 5 Star plus rating. Im a repeat and happy customer.

Eu
Review №2

Very Professional Computer Repair Service. Highly recommended to all. You can count on them for all your computer services. Excellent. You dont need to go anywhere else to get your computer fix. They are the best.

Jo
Review №3

Very good service. Dedicated staff.

Sh
Review №4

Best service in town. Very knowledgeable. Roger is great teacher too. He is great to elderly, women, men and every kind of customers. he really takes his time and go over every thing until you understand. Thank you Roger. I will be a life time customer of yours. I will be spreading a word.

Jo
Review №5

A+ Service, Very professional. Best in town.I have known Roger since he open up his store in Missouri Valley 17 years ago. I would not go anywhere to fix my computer problem He is the best and you need to go there to experience his service. Thank you for your services and expertise.

Jo
Review №6

Very polite. They know exactly what they are doing. Very reasonable. Pleasure to do business with Heartland Computer. Thank you.

Ar
Review №7

Amazing shop the technician is very knowledgeable, even the issue cant find on other shop he fixed it with an ease!

Fo
Review №8

Very professional. Best computer service company in town. Thank you.

Sy
Review №9

I had the worst experience at this repair shop. If you are a woman do not come to this place, they will not help you. I made an appointment for 10am and ended up having to wait until 12pm for someone to even show up to the location. I then waited two and a half more hours just for the man helping us to keep accepting walk-ins from off the street instead of assisting us. He then tried to charge me for the laptop, after he explained it isnt fixable. The worst customer experience I have ever had, very disappointed.

Qu
Review №10

Recently, I needed to put my gaming system together and looking for some help... Suddenly I remember Raj at Heartland Computer. I have been known Raj for over 10 years. I chose him because he is the only person I could trust for these kind of high tech work. He is highly recommended by my colleague and has a proven track record for long long time. He completely assembled my gaming system and performed bench mark test as well as recommended me the best possible option to run my game. So he upgraded my system with SSD Drive with my existing drive. This way I could access my old data without spending backup charge. Thank you Raj for saving money. Keep it up... I would highly recommend him to my family and friends.

Do
Review №11

Reliable fast and efficient, laptop works like a charm

Mi
Review №12

Great place to do business with. I love their online booking system and the way they update the repair progress in real time. Very fast service and reasonable price. I would recommend all my friends and family to give them a try. Professional. Thank you.

Ga
Review №13

I have known Roger for over 10 years now. I would not go any where to get my computer work done. He is the best and I can trust Heartland Computer because its been in Omaha over 16 years now. Very professional, and family oriented. Easy to work with. Love it. I have been recommending this company and would not hesitate to recommend all my family and friends. A+ Services all around.

Ri
Review №14

I saw this place while driving. Great people to deal with. Very knowledgeable and reasonable. I will be coming back and telling all my friends and family.

Ja
Review №15

One of the best place I have ever been to fix my computer. They are local and Roger is as professional as you can get. He did resolve my problem in half an hour. Thank you so much.

Li
Review №16

Greatest experience I’ve had with a computer repair business. The computer rep Zach was friendly, knowledgeable and professional. The repair was done ahead of the requested date, I was notified of the progress of repair and I couldn’t be more pleased with the results. Zach had a genuine love of computers and it radiated with his customer. It is nice to see a young person with a good head on their shoulders. I give Heartland Computer Repair and Zach an A+

Bi
Review №17

Outstanding and easy to work with.Make it easy for me to understand, Spend over one hour helping me.Strongly recommend to anyone who requires service or help

An
Review №18

If you need any computer problem, just talk to Roger. He is the guy you want to talk with. He is busy but he is really easy to get hold of. So, just give him a call. He takes his time and explain the way we understand. Thank you Roger for all your help.

Er
Review №19

I just moved from Ohio and needed help on Facebook and email. I found them while I was in UPS Store. I stopped by and Roger took care of my issue right way while I was waiting. He was very professional and reasonable. Great service. I would be coming back and recommending all my friends and family. Thank you.

Ke
Review №20

Heartland Computer is the only place I go for my computer needs.Rodger and his staff are always very helpful. i would definitely recommend the to my friends and family.

He
Review №21

Always quick and friendly. Guy is knowledgeable.

eu
Review №22

Excellent customer service. Roger helped me for few hours without charge. He also tought me simple way to use computer. Window 10 was very confusing to me and he made looks like old window, so I could navigate better. Thank you Roger. You are an assets to the community.

Ca
Review №23

Absolutely wonderful! Extremely organized, well mannered, & efficient. Brought in my 2011 Mac Desktop and they switched out the hard drive and added 4 GB to 8 GB. Saved us thousands! Also got old videos off an old video recorder that no longer held its charge. Highly recommend.

ma
Review №24

I have used Heartland Computers for both work and personal. Great job, very fast and very fair on pricing. They are my go to computer repair shop. There is a young gentleman, Alex I think, very courteous, knowledgeable and understood what the issues were and the repairs were completed very fast. 5 Stars to you *****

Ma
Review №25

The best place that i have found. Roger takes the time to understand your problems, He really knows about the computer. He does in timely and professional manner. I highly recommend Heartland Computer to do your all computer related services.

Ma
Review №26

Serious dedication and service! I had a hectic schedule and short turnaround window available, but Raj came through with outstanding results. Honest and consistent communication made this a pleasure, not a task. Good value as well. I would highly recommend Heartland for your computer needs.

Sa
Review №27

Best system and best service in town. Will recommend to everyone. Thank you.

Sc
Review №28

Roger has built two computers for me in the last six years, and done other work. I really enjoy working with him. I have known him since he was in Atlantic, Iowa. Now, I moved to Council Bluffs and glad he has a store here. Very easy to work with and knowledgeable. I would recommend to all my friends and family.

Ba
Review №29

Definitely the best repair place in town. I would not go anywhere to do my pc repair except Heartland Computer. Very trust worthy and professional. Roger is the best. I know he is very busy but if you make an appointment, he will take time and explain to your every question the way you understand.

Pr
Review №30

Our company has been using Heartland Computers for almost 12 years now. If we have any technical issues in the office it is always promptly & professionally taken care of, for a very fair price. Highly recommend!

Ju
Review №31

I found new computer guru Roger at Heartland Computer who helped me last couple days to resolve my computer issue. He was very patient with me and took time to explain line by line. Not only he explain me but also wrote whole thing the way I understood. I am so grateful that I found him. I would highly recommend to all my friends and family.

To
Review №32

Great place to do business. Roger is great guy. He takes his time to explain thing in layman term . Very knowledgeable and professional. Best computer repair place in town. I highly recommend this place.

Le
Review №33

Very knowledgeable and professional. Offer solution based on option. Cost effective and responsive one on one interaction and understable. Very personable on phone call, professional, courteous after telephone calls. Keep you up-to-date with progress. Roger is the kind a person who you see in the public, you will greet and talk with him. Very even tempered and never appear to be surrounded by the stress. I would be returning back for any computer related services. Congrat to you and your wife on the new baby girl. Hope he and his wife pass along their personality and knowledge to new daughter.

D
Review №34

Smart guys great service

Ro
Review №35

My computer crashed and tried to find someone local who I can trust and fix my computer in reasonable price. Lucky, I found them here in Council Bluffs two years back. They diagnosed my computer for free. I end up buying one really good used laptop for very reasonable price. I was most impressed with technician Roger knowledge in IT field. Now, I got more help designing my website and domain as well as other computer related issue from Heartland Computer. They pretty much do everything in IT. Best of all they are local, honest and affordable.

My
Review №36

Fantastic service! They are very knowledgeable and personable. The services get done quickly and they make sure you know everything you need to. I will definitely use them for future computer problems!

Ga
Review №37

I am 98 years old lady from Missouri Valley and known Heartland Computer since they open up in Missouri Valley. Roger is very personable, very patient and very helpful. He is an excellent tech and has a great personality and works well with people. I recommend him highly.

RV
Review №38

Reasonable pricing and welcoming, friendly staff.

Fl
Review №39

Great service. I love to have them here in town. Expert in computer stuffs. Go there before go anywhere. You will like their service. Highly recommended. A+

Ke
Review №40

Awesome Service! They always fit my needs and suggest better ways to use Computer Services, Email and ICloud! Very timely with repairs and Customer Service! Did a Superb Job setting up my Website too! Will recommend to everybody!

Te
Review №41

Roger has helped me many computer issue. I have been customers more than 10 years. I highly recommend him for all your computer repair or any IT related issue. He if very easy to get hold of and always return my calls promptly. He is very knowledgeable on IT field and also has quick turn around in short notice.

La
Review №42

Roger was very easy to do business with. he is very professional and knowledgeable. The price was very fair and great customer service. Thanks so much!

Ol
Review №43

Love this place!! Found a computer home. I move from PA to Omaha few month back and needed computer help. My IT guru in PA found Heartland Computer in online and recommended me this place. I went to take care my computer issue and found they are very helpful and knowledgeable . I highly recommend to all my family members and friends. Thank you to my PA IT guru helping finding Heartland Computer .

Mi
Review №44

One of the best place for computer repair service in town. Roger is the best source for all your computer related help. I would highly recommend to all my friends and family.

S
Review №45

Excellent and immediate repair of our computer. He is very knowledgeable and patient taking the time to show me several things to protect my safety and keep our computer running smoothly. We would highly recommend this company!

Jo
Review №46

Very professional. Roger helped me for half an hour to reset my ipad and re-configured. He even did not charge me for his service. What a gentleman. I would highly recommend to all my folks. Thank you so much.

Ch
Review №47

Roger is a really nice person and super smart. He knows what he’s doing everyone should go to him if you need repairs. Definitely deserves 5 stars :D

Ke
Review №48

Great service. Stayed with my computer until it was repaired and I am very with the service. I am from woodbine, Iowa. It was well worth the trip to Heartland Computer. My computer was not running at all. It was taking more than 10 minutes to boot to window desktop, now it is lighting fast. Now my laptop is booting to window desktop in less than 30 second.

Ke
Review №49

Roger was extremely helpful explaining the work he did on my two computers. He talked and explained in laymans terminology.Our repairs were completed before the time promised, and there were no call backs for work not completed.I will continue to use Heartland Computer, and have already highly recommended this firm to several others.

Da
Review №50

My time and myself with respect and gave me a product basically it runs itself which is better and cheaper than Nebraska Furniture Mart. I would recommend to all my family and friends. Roger even configure email for me which is really easy to use. Thank you.

La
Review №51

We found Heartland Computer in yellow pages phone book. We took our computer to them and they diagnose for free. They upgraded our computer and cleaned. Now our computer runs better than new. They were very friendly and reasonable prices. Roger took time and explained everything slowly. So we could understand. I would not go anywhere but them for all my computer issue. It is very hard to find customer service like them anymore. I highly recommend to all. Thank you for fixing our computer so quick.

Vi
Review №52

Heartland Computers has been my IT go-to company for years. Mr. Roger explains things thoroughly, repairs my items in a timely fashion and takes his time to work with me and for me. I would recommend Heartland over and over again if you want superior customer service.

Cl
Review №53

Service was very nice and prompt. My computer crash and looking for repair help locally and found Heartland Computer here in town. I took my computer to them and within two days my computer was ready to be picked up. I would strongly and happily recommend my family and friends.

Kr
Review №54

My computer wasnt working properly and I brought it to Roger for repair. It wasnt able to be repaired but set me up with a different computer and transferred everything to the new one. He even showed me how to set up some things for backup purposes. Hes on his game and very helpful. If I have anything I need in the future, he would be there to help. Thank you!

Th
Review №55

Very patient with older clients. Knowledgeable and good to work with. You will be pleased with the results! I am from Atlantic, Iowa and someone recommended us Heartland Computer from Persia, Iowa. They were very happy with the outcome and we are too.

Mi
Review №56

I was Very satisfied with the service that Heartland Computer provided me. I was referred to Heartland here in Omaha by nephew and Im so glad I ended up here. I live out of town and I wasnt sure who to use. Roger was fantastic and provided great explanations on everything.Thanks for the great service.Michele ..

De
Review №57

The owner was really hard to get ahold of; the kid sitting behind the desk didnt know his bakasana from a hole in the ground. When I called from my car, in the back parking lot, and asked for a price on the towers that were sitting on the floor, this kid tells me he doesnt know, that the boss wont let him have access to that information!! I went to Omaha and found what I needed somewhere else. The owner did finally text me and ask if he could call me later? I replied, No need. I found what I needed elsewhere. Based on my experience with them, I wouldnt recommend this place to anyone! The owner is never there and the kid sitting behind the desk didnt know anything!

Di
Review №58

The Owner Roger Shrestha is your Total IT Dude. My 1st time that I had experience my laptop failing me. I thought I lost all my data & precious photos & videos Roger was able to recover all! He spent 2 hours with me going over things removing spyware, malware, virus, adware and optimized my system. Thank-u soo much Im Grateful!

Ke
Review №59

Very knowledgeable and thorough. They get the job done.

Ja
Review №60

I am completely satisfied with my experience at Heartland Computer. They spared no time helping me resolve the problem I was experiencing with my computer and had it done in a reasonable amount of time. Would recommend for anyone seeking computer repair.

st
Review №61

Coming in with a dead desktop, walking out with a laptop with all my files, videos and documents. Roger was a lifesaver! I dont print pics so everything from family and kids was on there, and he was able to save it all and transfer it. Not only that but he took the time to teach me how to use it. Thank you Roger! I can not recommend enough.

Jo
Review №62

My computer had collected a lot of junk as they all do if you ever use the Internet. Roger was able to run programs to remove the malware, cookies and all the other stuff remotely, saving me unplugging and taking in for repair. The time he saved me and the great job he did (as always) is very appreciated. Hey, he has a new location in Council Bluffs! 20th and Broadway--Iowa customers please take a look!

Ma
Review №63

Prompt, courteous service; great explanations of problems I was having and what future steps I might want to take to make the computer faster and more efficient; charged only for critical updates to software; lots of good advice and some free service for hardware cleaning. I will definitely be back. Nice to deal with a technician face to face, unlike using a Big Box store where my computer has been shipped off for service.

Pa
Review №64

Very professional, reasonable priced and very polite and understanding.

Ro
Review №65

My experience with Heartland Computer has been one of amazing surprises. The interpersonal skills of these professionals has been warm and accommodating, the level of knowledge and problem solving fantastic. I have only accolades for the male/female team each time visiting their store. They have attended to and solved all my technical problems. I will be happy to recommend them to friends and family. Lastly, they have offered not only great service and advice, but the cost has been within my budget. Kudos to this business.

Pa
Review №66

I lost the power supply inmy computer and within a day it was returned and working. The service was great and the price was totally reasonable. Thank you so much. I will recommend this place to others

Ra
Review №67

I found Heartland Computer in google and had lots of good review. So, I end up using them for my computer service. They really exceed my expectation. I got really good deal on laptop. I even got free support after I purchased laptop. I would recommend to all my folks. Excellent service. I would be coming back again.

Ja
Review №68

Very knowledgeable about working with computers. Very prompt to returning a call. I highly recommend Heartland Computer and Roger to all my family and friends. They also do provide Remote support without bringing computer to them in reasonable prices. Keep it up the good work.

pe
Review №69

I have use Heartland Computer for 3 years now. They are very knowledgeable and professional. They are also very friendly. I would recommend all my family and friends. Keep up the good job.

Lu
Review №70

Very professional and did great job. I truly appreciate.

Ga
Review №71

Roger was extremely helpful in fixing our computer and explaining things to me. Very good service and WAY faster than the previous place we had work done. Thank you. I would recommend this place to all my friends and family.

Da
Review №72

Great work. Great service.

Fr
Review №73

I had a problem with MacBook Air and searching for the place where I can get repair work done locally. So, my friend suggest me to go to Heartland Computer. I got hold of Roger and got an excellent services. All the testimonials on the web are accurate. My laptop work was done very quickly. I am one happy customer added in to the testimonials.

Da
Review №74

I am very happy with Heartland Computer. My computer locked up and did not work. Heartland Computer fixed quickly and they were very understanding. We are an older couple from Crescent, IA. I would recommend to all my friends and family.

Ri
Review №75

Very ethical business man. Was able to help me get a good computer when mine died.I found them online and drove an hour from Red Oak Iowa. WILL be back. I cannot stress enough they were ethical.

An
Review №76

Roger helped me retrieve data from a non functioning older computer, and saved some important pics and writings I did not want to lose. This was done very expediently and very professionally, and I am very grateful.

Bu
Review №77

I have known Heartland Computer for over 10 years. I am very pleased with their services. They always go above and beyond. They are pretty fast in service work. Their prices are very resonable. I would recommend to all of my family and friends. Keep up the good job.

El
Review №78

Roger fixed my computer for less than his estimate, and had it done in two days... I appreciated the honest pricing and quick turnaround. If you need a repair, I definitely recommend Heartland Computer!

An
Review №79

Awesome job! very friendly staff, affordable and fast.And best of all my pc flies like new! I highly recommend them. thank u!

Dp
Review №80

Highly recommended for quick and accurate service. Needed my charge port for my laptop fixed and it only took a day. Even with me bringing it in right before closing time the day before. Knowledgeable and reasonably priced.

ZI
Review №81

Great place to get your computer fixed and repaired. Could be faster service but that usual with pc repairs

pa
Review №82

Excellent advice given. I appreciate learning more about the security for my computer. Roger is super helpful.

Ra
Review №83

They take the time to explain information regarding your computers condition and needs. I highly recommend them and quality services.

An
Review №84

Great service and friendly people. got an amazing deal on a computer. I defiantly recommend checking this place out

Ri
Review №85

Excellent Service! Four day turn around after drop off. I am quiet happy with a service and Ill be coming back. I will be referring be my friends & family.

No
Review №86

Raj (Roger) is the BEST. I am a truck driver from NC and I had a problem with a laptop that my mother gave me a couple of months ago that she bought in 2007 and never used. I was prepared to go to Walmart and just buy a new one until I luck up and found Raj. We had never met and I knew within 10min he is a good and honest person. He could have easily sold me a new computer, but he fixed mine and made it better then NEW. He talked to me and showed me everything he did like we were old friends and he was doing me a favor. I am a 53yr old black guy and its my opinion that Raj represent everything and all people who makes AMERICA GREAT. He is not in it for the money but because its the right thing to do, and I am now happy to call him a FRIEND of mine...and my IT TECH.

Pa
Review №87

Thank you Roger for being at my call right away and spending time to help me get my computer at work and home to work and work faster. Dont know what we would do without you. Thanks again!

Ci
Review №88

Exceptional and prompt service!! What a great place. They are VERY reasonably priced. ALWAYS take your computer here for service.

Ke
Review №89

Roger and his team are the best. He is so knowledgeable and priced right. And is location is close to everything. Thank you!

St
Review №90

Roger is a genius! He performed work that all the other computer shops said was impossible! I needed it done immediately and they said they could. Highly recommended.

Ow
Review №91

This place was great! Very helpful and informative staff. Would highly recommend.

Sh
Review №92

Absolutely recommend Roger at Heartland Computer for any of your IT problems also loved the fact he has free classes for senior citizen. Our son used his service before and recommended by him and he was very impressed with him. We will be using him again in future.

St
Review №93

My experience was great. They are very experienced in the field of computer science, and the customer service was just fantastic.I will always be a loyal customer.

Su
Review №94

Been to this establishment 2 times because my children are roudy. Heartland Computer took care of my issue quick fast and in a hurry and saved my pocket too!!!!!! thanks guys for your prompt service.

pm
Review №95

I was having several computer problems and Heartland Computer Roger took the time to explain everything to me as well as how to prevent problems in the future.I would recommend Heartland Computer to everyone that is looking for quality service.

Va
Review №96

Heartland Computer was able to get our computers up and running in less than a hour. Recommend highly for all your computer needs.

Or
Review №97

I used Heartland Computer because they are near my home. They treated me right and recommend to all my friends and family. They did excellent job explaining and fixing my computer problem.

Ra
Review №98

Great service and help with getting me a new used laptop. Old one went belly up. Highly recommend.

Ja
Review №99

Great to work with. Very through. will to work with you on your understanding. Thanks Raj for all your help.

Ma
Review №100

Fast friendly service and very patient with seniors. Would recommend to everyone of my friends

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1924 W Broadway, Council Bluffs, IA 51501, United States
  • Site:https://heartlandcomputer.com/
  • Phone:+1 712-256-8686
Categories
  • Computer repair service
  • Computer consultant
  • Computer networking center
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Phone repair service
  • Used computer store
  • Website designer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
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